Based on 2.297 opinions finded in 1 websites
Based on 2.297 opinions finded in 1 websites
Opinions
This placed has definitely improved. Love it
ruby villanueva . 2024-09-09
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Long drive through line, old oil, watered down drink, no straw in the bag, no sauce, had to go in just to find out The service was bad too. WOW!
Rissa Dat baby . 2024-08-16
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Service was somer nice i got my food fast it was yummy so as the drink the manger is super nice one of the best mc donalds i ever treid
Trevon Kirby . 2024-08-08
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Wendy's is not serving strawberry milkshakes this summer, so I go to McDonald's
Elaine Hansberger . 2024-08-07
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I went through the drive through, and even though it was a long line, it moved fast, person spoke clearly over speaker and was efficient as cashier, order was perfect. Great team!
Marilyn Spalter . 2024-08-02
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I'm done with them. I've tried and tried, but the service is terrible. The food was not good. It was warm at best. Waited a long time to get it, and no one else was waiting for food at that time. For what we paid it's just not worth going anymore.
Rick Naspretto . 2024-07-29
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This McDonald's is typical as far as the food goes. The ladies that work here are amazing! The inside is usually clean. There is no retro avoid this location that I can think of.
Karl Taylor . 2024-07-27
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Super fast service while eating in. By the time we sat, the food was on its way to our table.
Michael Michelle Ponce . 2024-07-18
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Always great, consistent food! Everywhere we travel!
Tom Rocklin . 2024-07-10
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The drive thru was very fast and food was hot. Love the 5$ meal deal
Michele Solian . 2024-07-10
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Muffins was very hard. Not worth the money. I'll go down the street to DD for now on.
Takealittle tripwithme . 2024-07-06
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I order my food i pay at the 1st window the girl was nice i go to the 2nd with and the girl that gave me my food looked like she did not want to be there no smile no thank you for coming nothing then we had food missing so had to go back and go in when i went in the staff was friendly inside and helped me quickly but if the girl at the 2nd window did not have such a look of not wanting to be there and in a hurry to get yu out of her window we might of got all of our food the 1st time
Chasity Figueroa . 2024-07-02
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They don't hear you and have to repeat 3 times for them to get your order right just garbage
Michael Mmcclanahan . 2024-07-02
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Very clean and nice. Gets a little busy but the main highlight is Anna, her customer service is great and she is very nice and respectable.
J L . 2024-06-29
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This McDonald's is the cleanest most organized in state of Florida. The ppl that work there deserve to get an award
Deborah Martin . 2024-06-20
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Ordered inside, took almost 20 minutes. You can hear the workers laughing in the back. When they brought out my burger it was wrong. Won’t come to this location.
Anthony D . 2024-06-17
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Worst McDonald's we ever went to! We waited at least 30 minutes for our order. We couldn't eat the hash browns because they were hard as rock. Employees were frazzled and overwhelmed.
Maggie Zimbro . 2024-06-06
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I set at the drive through after told to hang on a min. Other people pulled up to the other window and was helped immediately, after the first car went through I said hello she says working the fast as I can. I was asking why the other cars order was taken I was here before them. No response even after I said I have a mobile order. 2 more cars orders were taken! I went inside where they were rude and ignored me. I asked for a drink carrier 2 times.
misty silas . 2024-06-02
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Ordered some chicken nuggets and they were old and hard !! Had to take them back and ask for fresh order !! I stood there and watched them cook them !! It's really bad when you have to make sure someone does their job properly !! 6-1-24 It's been a while since we've stopped by McDonald's , and nothing has changed with the quality of food !
Cheryl Thomas . 2024-06-02
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So good 😊. The employees are the best and nice !!! Marcia and Michel.
Marcia Rick . 2024-05-30
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Anna was so kind and sweet , made sure we had our 2 cheese burger meal deal with ranch and extra ice 😋 ty for a fresh and wonderful experience ANNA 🙏 DRIVE-THRU
Angela Glavey . 2024-05-20
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My rating is for breakfast only, the lunch and dinner food suck
Jb Wagonmaker . 2024-05-04
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Honestly I have never felt like this in any other McDonalds. Horrible customer service I was even yelled by the manager. I was so shakened I couldnt even eat. Food incorrect and they were blaming me.
Our Family Crazy . 2024-05-02
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Clean dine in area, but I had to wait 25 minutes just to get a pink double quarter pounder. My burger still had a heartbeat. I will attach a photo for proof.
Lexie Gonzalez . 2024-04-30
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It seems like every morning at 5:30 that morning crew is not ready to go. Drive thru says it's open at 5am and today at 5:30 once again their headset is on and they're having a good time talking not paying attention to myself and other cars in drive thru. I beeped the horn, hollered hello, drive up to the window and no one in sight. It's happened various times. Not happy at all without coffee in the morning. Use to be my favorite McDonalds. I'd rather drive down to the McDonald's on 200 by Sam's club before going here again. Tighten up guys.
agustin rodriguez . 2024-04-24
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Excellent customer service and clean store
Candan Ergun . 2024-04-18
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I used my mobile app; applied some of my points to order an ice cream cone. It was ready when I pulled up, with napkins! Both the 1st window cashier and the 2nd window delivery were so nice, I was thanked by both. Really nice ladies!
Marion McGrath . 2024-04-16
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Patte needs an attitude boost lol, so depressing in there.. literally changed my entire mood..
Julian Ramos . 2024-04-10
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Fast, amazing service, one of the best McDonald's I've been too.
Ant . 2024-04-10
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No carbonation for soda (this has happened several times). Tables needed wiped off. Floor was filthy. Restrooms needed soap. Very disappointed with this location.
Liz Rainwater . 2024-04-06
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Was never able to make my order and charged me anyway. Terrible staff
Ted Jaczuk . 2024-04-05
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Best quarter pounder in a long time
Barry . 2024-04-04
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So I went through the drive thru and gave my order. Probably of no fault to the girl that took my order she unfortunately got my order wrong. I'm guessing because all of the noise in the background. So I paid what I thought would be the correct amount and was asked to pull up to one of the waiting spots and someone would bring my order out to me. After a minute or two my bag was delivered to my car window and I explained to the lady that I was missing my fries. She looked at my receipt and said I never order fries. I told her they are supposed to come with what I ordered. So she went inside and spoke to the manager and came out with one small fry. I asked her where the second one was and she told me the manager would only give me one. She asked me if I wanted to come inside to dispute this with the manager and I said you got to be kidding. You know I've been going to McDonald's for 60 years and have probably spent thousands of dollars during that period of time. Would it have killed them to make this right? One stinking small French fry? There was so much noise when I was giving my order it's no wonder I had to repeat it three times. Geez did they think I was trying to swindle them for a couple free fries? Give me a break the McDonald's corporation could certainly afford a small order of fries especially when it was there mistake. The women said I should have looked at my receipt after I ordered. Cmon how many people do that when they're going through the drive thru. Guess I need to be more careful next time.
MrDougstud . 2024-03-27
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Ordered thru app got my deals. Fast and hot food.
Kathy Martinie . 2024-03-21
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They charge just as much as going inside to a restaurant anymore.
brad johnson . 2024-03-21
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Everything was great today my visit was through the drive-thru.
Allen Brown . 2024-03-19
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Your prices are skyrocketing, I can just imagine the future
Will Miranda . 2024-03-09
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Cheeseburger a little overcooked, however food tasted good.
Susan Jacobson . 2024-03-03
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Management at this particular McDonald's need to be reviewed unless the policies have changed that the atmosphere of staff is very strained in reference towards the actual workers excessive turnover of personnel that's to bad!! I use to work for McDonald's in Virginia several years ago.Was a good experience.
Sally Ann Carmean . 2024-02-27
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Really bad Management in this store. Person in charge told me that the food was going to take longer because they were short-staffed. When I look in the back the person in charge was the one making the food while two employees were just chit-chatting with their arms crossed. Another employee on their phone. The same employee on their phone afterwards walks to the French fry department and grabs french fries out with their hands and starts eating them. I've eaten at this place before in their food was bad as well.
Danny Ferreira . 2024-02-26
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Ordered a quarter pounder w/cheese and bacon received and no bacon (but charged). Ordered two oreo shamrock mcflurries no shamrock. Also for 4+ dollars could be a bit bigger as well. First and last visit here.
Kristine Stoner . 2024-02-18
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Had the sausage egg mcmuffin and service was good friendly staff clean newer remodeled facility. Almost $8.00 with the small coffee! What ever happened to about $5, oh must be bidenflation.
James Lambert . 2024-02-06
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When this location first opened it was fantastic. Each visit is worse than the time before. Today chicken nuggets were not only just lukewarm but tasted really bad. French fries were also just lukewarm and so salty ( FYI I LOVE SALT ) we could not eat them. After 1 nugget we ate no more. Just didn’t taste right. This will be my last visit
Kim Nikolaus . 2024-02-04
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Sign says buy one big Mac and get the second one for a dollar, they told me at the drive through that that was yesterday. Crossed 200 just to get the special. Service sucks
John Mullin . 2024-01-31
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Very noisy in the dining room area.
Robert James . 2024-01-29
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Waited on drive-thru line 25 mins and then had to wait another 15 min to pick up my food terrible service
Sundee DiBlasi . 2024-01-27
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This is the worst managed McDonald's in the world. It's amazing how long it takes to get through the drive through line this morning over 25 minutes and I still don't have my food. Avoid this one at all costs the McDonald's. And either a direction operate much better. Terrible management here.
Stephen Hluchanyk . 2024-01-27
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The day shift is always on top of things but if you go in the evening it is seriously lacking. Takes forever and I've had to take food back too many times. My mocha is always an issue. Ppl leave out of the line like crazy.
ebony duncan . 2024-01-23
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Quick service and the staff is always friendly
stephanie cabral . 2024-01-16
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Placed a special order for my lunch. I asked for extra pickles and extra onions. What I got was extra pickles, extra ketchup and no onions. I didn't even ask for ketchup. Tsk, tsk, it's a shame that even when you type out your order using their app, they still can't get it right for some reason.
Darkwolf . 2024-01-16
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THE FOOD I RECEIVE AT THIS LOCATION IS HOT, FRESH AND DELICIOUS. THE SERVICE IS AS GOOD AS IT CAN GET 💯 EMPLOYEES AND THE MANAGEMENT MAKES SURE YOUR 100% SATISFACTION EVERY TIME I VISIT. I BELIEVE IT'S ALL ABOUT GREAT CUSTOMER SERVICE. I GIVE THEM TWO THUMBS UP 👍👍
Rich Dutka . 2024-01-13
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Rude obnoxious drive thru employees with attitudes that need adjusting or need to be fired. Talking back with sass to your customers should never be acceptable.
Kathleen Mitchell . 2024-01-09
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Worst McDonald's I've been to in my entire life, tried it the first time and had to wait a ridiculous amount of time for my food which they got wrong, still wanting to be fair I have it another chance tonight and must say this is the absolute worst McDonald's I've been to the staff that took my order was rude, and the staff member who brought me my food was even worse looked as if she hated her life and wanted to let it be known. Food again was horrible couldn't finish my burger as it tasted like it had been sitting the whole day took a few bites and stopped once my stomach started to turn... I will never go back to this particular McDonald's and I highly recommend anyone in the area thinking about it to please please avoid.
Emanuel Rivera . 2024-01-06
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Of course, they couldn't make the peppermint mocha drink because of the machine being down. Cashier was grumpy too.
Velinda Ivie . 2023-12-24
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I usually have a good experience with this mcdonald’s but the people working there tonight had no clue what they were doing , there was nobody at the drive thru or inside and it still took 3 employees to get our order right. They all kept laughing and just seemed out of it.
AileenCalderon . 2023-12-17
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Food was brought to our table and was hot as if it just came off the grill. Delicious!
Mallorie Sievertson-DiMeglio . 2023-12-11
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Always out of something and the ice cream is always down
Nicole Victory . 2023-12-09
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I got my nuggets and whoever packed them bit off of two of them I was so pissed when I got my food this McDonalds workers have no class here.
Giana Barra . 2023-12-08
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Much better than my last McDonald's visit. Very pleasant service nd fast... I'm Loving It!
TB Alves . 2023-12-08
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Omg! I just picked up food on the way work,. I’m a nurse. The food smelled so badly! I still tried to eat it since I’m starving .. the burger was soft and smelled funny and fris were soggy and cold! I’m sure I would be a patient of my own with food poisoning If I swallowed it! I spit it out ! Yuck !! 🤮 gross!
Shantana Lewis . 2023-12-07
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No issues. Food was great, employees were attentive, and I was thankful for them being there.
Lexie Verduzco . 2023-12-07
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It is now 10 pm and we have been in the drive thru for more than 30 min...there was no fast service today...
Israel Morales Ortiz . 2023-12-02
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Super busy and super fast location. Good staff
Scott owen . 2023-12-02
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Very Friendly Employees food was good service was fast very happy
Randy Jackson . 2023-11-28
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I went inside because I wanted no salt on my fries. The cashier yelled out the special request and my order was processed quickly. I love the "new" Big Mac sandwich with extra special sauce.
Irene Beumer . 2023-11-22
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A bit disappointed, McRibs are back but this place was out of them at lunch time already for their allotment for the day
Dana Mackonis . 2023-11-20
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Se tardaron mucho en servir la comida
Brendy Cruz . 2023-11-14
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The automated service is really user-friendly but it is not what we expected to have to wait to do that. When we went to pick our order up the lady that brought it yelled so loudly, I thought we were at the fair getting a corn dog or something. Also with the automated system I ask for cream and sugar in my coffee which was not done correctly. So I came back through the drive-thru when I was leaving and ask more cream and sugar. The lady at the drive through was very friendly and helpful. I just was not planning on my visit to take so long.
Missy Fantusi . 2023-11-12
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$20 for 2 burgers and sides....done with this chain.
Jim Staschke . 2023-11-10
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Waited 25 mins for 10 nugget meal (nuggets were hot) and 2 mcdouble's. Fries were cold and soggy 🥶. Could've gave us fresh fries with fresh nuggets 😪 😕 😫
Justin G . 2023-11-04
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McDonald's really needs to be closed down their food is among the fakes food there is in the world. HORRIBLE do not eat their food.
Ray “Ray-Ray” Paugh . 2023-10-30
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Went to curbside and had to wait about 15 minutes.
Grant Pack . 2023-10-29
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My food always comes messed up some way or another! They don't pay attention to what you order.
Baby Harv . 2023-10-20
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The store trainer was at the register. Slow day
TRAVELER #1 . 2023-10-18
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Atmosphere? Are you joking? Ordered a quarter pounder w NO cheese. First time in 18 months. The burger was juicy beyond belief and tasted great. The fries were hot, lightly salted and perfectly prepared. This is my first good review for McDs.
David Metzger . 2023-10-11
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The service at this location is great.
James Cohen . 2023-10-10
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First egg McMuffin in a long time. Enjoyed it very much
William Kraft . 2023-10-01
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They hurry the food and sometimes it's cold 🥶
Toni Chmielewski . 2023-09-29
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Burger was burnt the other burger was made wrong last few visits were not good
Suzy Crandall . 2023-09-23
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Terrible service. Wrong hamburger after pick up from drive-thru.
cfnuqui . 2023-09-22
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The drive through gave me the wrong food. I asked for a crispy chicken deluxe, and got the plain crispy. The Fries were chewy and cold despite the fact I live across the street. The chicken nuggets were cold and they gave me the worst big Mac I have ever had. Awful! I was going to take the survey but the receipt is barely legible.
Sean Sweeney . 2023-09-13
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Requested Americano coffee, paid for coffee, then found out machine wash broken. I signed the refund paperwodk but didn't get refund. Counter personnel were extremely confused.
Bill Mahaffey . 2023-09-12
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I just did a review on another McDonald's I was going from McDonalds to McDonald's looking for this couple that I was supposed to meet. But anyway the stores there are always clean their bathrooms stay clean their customer service is definitely up to par. The food is always on point. So I just definitely would recommend any McDonald's if you're just in need of a quick bite to eat perhaps you need to use the restroom or you're thirsty stop on by get you a beautiful smile great customer service and hot food. Thank you for always giving me a great experience when I come to your establishment
Tracey Greene . 2023-09-03
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First off hot and spicy isnt an option strike 1 . The remodeling brought angry employees and a don't care about customer attitude, I was just an observer to a bad customer service experience. If the inside walk up dine in line is faster than drive through IS this even McDonald's?
Derek Eslinger . 2023-08-31
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Frappe never available. Why? Get it fixed! Also, the app makes me pick up inside now. Does not show that option to change pick up location. Which only seems to happen at this location.
Sisco61 . 2023-08-23
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TOP!NOTCH!!! THE WHOLE NINER YARDS on this#1.. Ladies and Folks!! Absolutely! The Best McDonald's in the whole world! And that's sleeping lightly 🙏
Andrew Groth . 2023-08-20
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They are charging for sugar now? I asked for a large iced coffee with cream and sugar. I noticed that they added on a charge for "liquid sugar". Are you kidding me? When I questioned it, the cashier said I must've asked for liquid sugar and that she would remove the extra charge. I never even heard of such a thing. After getting my coffee, I grabbed the receipt from my previous coffee that was still in my cup holder. Sure enough, they had charged me for it on my previous visit. This is a prime example of how companies slip in extra charges that go unnoticed. C'mon McDonald's, are you really that desperate? Dunkin is right down the street. They don't charge for sugar, they are friendlier there, and they don't try to nickel and dime their customers. They also stir the coffee so it's mixed and I don't have to risk having it leak all over as I shake it to mix it, unlike McDonalds. Liquid sugar. So regular sugar is free, but once liquefied (read-add water to it) it costs extra. I don't patronize businesses with unscrupulous business practices. I later went to another McDonald's across town and they also tried to charge me extra for liquid sugar, even though I specifically asked for SUGAR, not LIQUID SUGAR. Seems like all McDonald restaurants are doing this.
Scott . 2023-08-18
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It's a McDonald's, I will say the staff were easy to understand over the cheap speaker at the drive thru and very polite
Rick Munsell . 2023-08-10
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Okay manager how do you have your location to not have ANY KETCHUP? Like I have never been to a McDonald’s and have them say they ran out of ketchup. Kinda stuff is that? Get it together, k thanks!!!!!
S Sosa . 2023-08-06
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The frappe machine is always broken 😫
laura marinelli . 2023-08-05
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Worst McDonald’s I’ve been to in my life. Wait times are extremely horrible. Then after waiting so long you get nasty unpleasant attitudes especially in the drive through by an older lady that likes to brush people off with snarky gestures & comments. To top it off they come back after & tell you they ran out of your meal. Sometimes even after it’s all paid for. Decided to start ordering through mobile app & pick up to avoid wait times but every-time I’ve arrived to pick up my order was my ready. The McDonald’s closets to 75 has heavier traffic but they are perfect, fast & absolutely courteous! Guess I have to take the trip there instead. 100% not going back to this McDonald’s!
ANGELICA ORTIZ . 2023-08-03
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Thank you to the manager and staff for great service and hot fresh food 😋.
Avis Ward . 2023-07-26
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All remolded,very efficient. Going back.
Jeff Henderson . 2023-07-26
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Customer service is very unprofessional…employee is very rude with an attitude and don’t care how they gave back the change…my change fell on the ground and she slammed the drive thru window and rolled her eyes.smh
visham leildhari . 2023-07-23
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Always out of smoothies...the last 3 trips I canceled my order since the smoothie machine is broken. This is a common problem at the Dunnellon McDonald's...have to chalk this one up to poor management...
Charles Edwards . 2023-07-19
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Nice staff. Charged extra for a lemonade. Forgot the sauce.
Pink Peaches . 2023-07-13
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So I did my mobile order got to the window for my food and was asked to pull up to wait for my food. Which is fine. Took 15-16 minutes. Then they still didn’t give me my drinks. Had to wait several more minutes for those. Get home and my 2 double HAMBURGERS both had cheese on them. I didn’t order cheese burgers and say hold the cheese because I’ve tried that in the past for their 2 cheeseburger meal but they couldn’t seem to be able to hold the cheese. This time they added several pieces to my HAMBURGERS! I should not have to check all my food at all nevermind after waiting over 15 minutes. They need to train their people to read better. Ridiculous!!!
jeff m . 2023-07-10
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I'm not a fan of McDonald's . The food and service is not what it use to be. Sometimes I get a nice person who takes my order and then there are times I get rude people and I'm like wait until I get to that window and when we are face to face her tone changes then I'm like OK that's better so I have no other choice but to be kind.
C W . 2023-07-10
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Ordered big Mac, meat was under cooked.
Jeffery Reber . 2023-07-10
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Dan un pésimo servicio por la ventanilla, ayer pedir un ice coffe y me callo súper mal ,parece que le echaron laxante, tome un poco por qué sabía rarro y lo vote,lo pedí alas 8:30pm dos mujeres estaban atendiendo la ventanilla una morena con el pelo negro tenía trenza joven y una americana mayor con el pelo rubio. no vuelvo a comprar. El durno de noche da un pésimo servicio.
Iris Perez . 2023-07-07
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82 Opinions
Why can't customers see the sandwiches being made there now? I got my father a 20 dollar gift card for Subway. He went there yesterday couldn't see what he was getting, got home and the sandwich was
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