Pilothouse Coffee - Phone Number, Reservations, Reviews

Stumbled upon this gem a couple thousand miles from home. Blessed to meet a quirky, fun young batista to make our sweet indulgence. Way off the beaten path, but a free shuttle got us very close, and we tried it.

Mmmm! Loved this place. Great bagel with avacado, tomato and onion. The chai tea latte warmed me up! I would have bought one of your beautiful mugs if they were for sale!!

It was a great little coffee shop to visit. Almost didn’t go in because it didn’t look, “cafe” but was really good. 😊

Lattes are delicious but weak on the caffeine, barista mentioned every size is just 2 shots of espresso. Ordered a “super sausage” breakfast sandwich and it was pretty small and the same size as the classic.

Delicious egg bites and drinks (brewed coffee, iced coffee, and fraps) in a relaxed environment in the middle of town but once you walk in the busy streets melt away. Friendly & sweet staff who are welcoming and accommodating. Check it out!!

A great little spot! Fantastic and enjoyable experience. I come with friends and chill for a bit. Comfortable seating. Great, friendly staff. Tasty drinks and snacks. Come on down and enjoy this great spot!

I really enjoy this coffee shop. The people that work here are all super friendly. The vibe and seating are really nice. I like the music. Good place to study, work quietly, take calls, or spend time with friends.

Great local coffee shop. Worth the walk from the tourist traps!

Doesn't charge 80¢ for half & half like Starbucks at Safeway...😉

Coffee was very good. Service was social. Comfortable lounge and seating area. A place to hang for a lil min.

Great atmosphere and an excellent spot for a quick meeting.

Great spot if you're looking for fast and free wifi!

Steller friendly service Wonderful atmosphere, delicious coffee and yummy waffle sandwiches

Nice comfy place to warm up on those cold Alaska mornings.

Everything was great. Staff is super friendly, inviting and helpful. Drinks have been wonderful. Food options are great. It's a real charm and both my wife and I have lived coming here day after day

I would die for this coffee house :’) The women who work here are so sweet and kind. the house drip is AMAZING let me tell you & the matcha is so so delicious! The Monte is a waffle with ham and swiss in it (like a sandwich) and it was delicious, i’ve never had something like that from a coffee place, very cute idea. My boyfriend got a caramel frappe which he enjoyed too! If i lived in Ketchikan i’d come here everyday ☕️ calm place with lots of seating

CLOSED DOWN We walked 30 min based on a recommendation for this place, and everything online says it’s open. We got here and it’s closed down. No signs, no notice, no reason. It’s noon on a Thursday. So we wrote into Google and took photos to let them know this has closed. We’re bummed. I wonder if they changed locations? Either way… would have like to have tried when they were open.

Nice folks with good coffee. Not sure why people are renting out desks when there's a coffee shop right next to it...

Nice coffee shop! Customer service can be amazing. Scarlet has never made a drink I did not like. I would recommend trying it.

Excellent espresso appreciate they were open at 6 am on a Sunday when ferry from Bellingham arrived early. Lots of seating.

Love the comfy chairs, the sour dough bread on the breakfast sandwich, and all the community advertisements on the bulletin board

Very nice coffeehouse and meeting space, great staff!

Love this place! Great staff, fun food and good coffee!!

I really e joy going to this place, I do not know who is usually there to make my drink. She makes it a specific way. I went in today and a different girl was working, I don't know her name she had short hair but so does the other barista who I absolutely adore. It wasn't very busy there was no line. First off, I ordered a red bull Italian soda and she put in Italian soda, as I tried to explain to her how my usual barista makes my red bull Italian soda, she responded with "I know how to make an Italian soda." Very rude, I will not be visiting the establishment again while she is working. I've been going in ever weekday for a couple weeks now. I was nearly in tears when I walked out. Please, whoever owns this place, this young lady needs to learn manners. My drink is made in a specific way and she wouldn't even allow me to tell her how I wanted it. 9/30/2022 11:12 am is when I went in.

Great customer service and good WiFi!

While it's fun going to community meet ups here, outside of that the chick that works mornings isn't very friendly or welcoming... definitely not going out of my way to spend money here anymore. I'd recommend b&d or local grounds if you want more friendly interaction to start your day.

Very cozy little coffee shop and chill music. Not too far of a walk from the cruise Pier. Friendly staff

Great coffee and breakfast sandwiches, workers and owners were really nice!

Cool coffee shop in Ketchikan, Alaska. Solid hangout and work spaces. Kaila was really welcoming and created some great brew!

Fast delicious coffee and tea. Good customer service and great atmosphere. I hope to use some of their workspaces in the near future.

Great affordable cafe that has super friendly baristas and tasty food! The owner is also a really great guy!

I gave 4 stars, not because it's fine dining (it isn't), but rather because it is something Ketchikan has needed for a long time. It is a cozy place where you can sit, get on the wifi, order espresso, have a bite to eat, and relax.

Good coffee, has private rooms for small groups

I use to buy hot chocolate everyday here and it’s amazing in taste. I loved it. Staff also very polite. Don’t forget to take your reward card. Buy 7 days then 1 free

Great coffee joint with the option to use the shared office space for conducting meetings and getting work done. I enjoy the coffee and food offerings very much and their support for local events and the arts scene (with rotating gallery) is a huge plus.

Went to see this place .looking for morning coffee one place next to safe way was busy.Starbucks not open… place pl ROCKS… awesome sit in building. The girl. Awesome people skills.. .the place super clean and pleasant atmosphere… … I would definitely come back to this place when ever I’m in Ketchikan Alaska…

Great breakfast sandwiches, friendly service, and a comfy place to sit on the couch to relax, or at table seating to stay alert. Their coffee is like my shower... it can relax me, or energize me.

Friendly people, good food! Some things take a while though. Breakfast sandwich comes with mayo so if you don't like that be sure to let them know.

Awesome, friendly staff as always. Great recommendation of drinks. Nice peaceful atmosphere.

Good sammich! And try the crab apple chai tea!

Great coffee! Very welcoming place to hang out and meet new people.

Best coffee in Ketchikan! The food too! Give the barista Kaila a raise! Love this place

Great place to stop in for coffee if you don't want to deal with downtown coffee. Also a nice place to sit and work since they have wifi.

Best coffee in Ketchikan! The baristas are super friendly too.

What's not to love about Pilothouse?! Their coffee is amazing! Their Egg Frittatas are the BEST in Ketchikan. And have you met their Baristas??? So stinking friendly!

A little pricey for the value but the best place to study in town.

Amazing! What wonderful customer service and delicious food and coffee. I got the Kona Mocha light on the sugar and it was perfect. I also had the Avacado Smash Bagel. Delish! Rianna was very helpful and we were very happy that she was here for our first visit. My dad said it's better than his usual Starbucks! Say what?!

Service was slow, but very nice and the food and drinks were very good!

Can’t wait for the food to be available!

Love this little atmosphere. Good place to sit down, they know how to make a true americano and their punch card deals are great.

Great coffee shop. Free wifi, excellent food and the coffee is delicious. I enjoy coming here to do homework.

Warm, cozy ambience, friendly staff and delicious food/drinks! I am not a coffee drinker myself, but they have lots of other options that do the trick for me. So thankful for this wonderful place!

Good food great drinks and awesome customer service try the Bob Marley frappe

Warm and cozy and an escape from the constant rain here in Ketchikan. The coffee is delicious and coming from a person who drinks coffee everyday this is the good stuff. I would recommend any friends and family to come here and try out delicious coffee.