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Red Robin Gourmet Burgers and Brews Restaurant in Spokane Valley

Time Icon14736 E Indiana Ave
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4,3

Based on 3.202 opinions finded in 1 websites

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Score
OpinionsNoteGoogle3.2024.3

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Ordered $120+ in takeout and really got the hookup of fries and everything was made to order. Unfortunately only got one cup of ranch and campfire for the amount of fries we got but the fact they satisfied such a big order was amazing and even an employee helped to carry it to the car but doubled back after some had fallen out of the bag! Good people!

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DnDJordan . 2024-07-07

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The food was okay like usual, it's just a burger. My wife and I ordered drinks with our meal and we said to each other we can't taste the alcohol. We did not want to be a bother so we thought we would just wait and maybe we would feel a little buzz later after we drink a little more. Before you knew it our drinks were empty and no buzz at all. I told the waitress there could not have been alcohol in those drinks. So she called the manager over and he said it's their policy that they can't refund drinks. I should have asked him well, is it your policy to satisfy your customers where he should have maybe taken something off of the meal. Next time I'll pack my own bottle of booze.

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John Herbert . 2024-07-04

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Great service. Our server was amazing. Food was good. Typical burgers and fries. Lots of choices. Good family restaurant

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J.J. . 2024-06-29

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Great as always, however, don't waste your money on their cream sodas, it's just sprite and some whip cream.

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David West . 2024-06-29

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Always busy but great food and service was wonderful!

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Roni Carter . 2024-06-26

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Mine and wife's goto place for good food .

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Roy Kelley (Rogueone65) . 2024-06-25

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Patio not dog friendly go down the street to Buffalo wild wings they are dog friendly.

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Rick Bee . 2024-06-22

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Took the grandbabies and uncle to red Robin and it was probably the best experience I've had in this establishment. The service was fantastic, food was even better and to top it off the grandbabies were great as well. 5 stars all around. Great job red Robin

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Dena Heverin . 2024-06-18

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Pretty ticked off they don't make it clear it's "DoorDash" delivering their food when you order on the app. Also extremely annoyed I got charged a bag fee when no bag was needed or used as I ordered two pizzas. Definitely won't be ordering delivery again now that I know.

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Natalie . 2024-06-17

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Best place to eat for any occasion or just drink.

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Diane K Rost . 2024-06-10

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Unfortunately I did not have a great experience this morning/lunch time at this specific Red Robin. Today was a very special day — my 2 year old son (along with my parents and I) were meeting his grandmother for the very first time. This lunch was to be very special. As soon as we walked in, the red headed hostess gave my group a bad attitude. There was no friendliness, greeting, etc. She asked “how many?” and my dad jokingly responded “4.5” as a joke because we have a toddler and she said “so 5?” in a rude tone/attitude. We said yes and then she was about to put us in the really loud family area. We asked to go to the other area because my son gets overstimulated and so it wouldn’t be so loud trying to get to know our new family member. She rolled her eyes and went over to the front and shook her head annoyed while walking away telling us that there were no openings. She said there were no tables available, but when she led us over there, there were plenty open seats and then seated us. She didn’t ask what size high chair, so the high chair she got was too small and we had to go grab the larger one. Overall her tone was rude with attitude, didn’t smile once, was obviously annoyed, and looks like she hates her job. We were not rude. We treated her with kindness. The whole thing was so off putting I thought about talking to her myself but did not want to ruin the special lunch we were to have. The most important part of being a hostess is good customer service, so she should probably change jobs. Hostesses are supposed to greet with kindness and this was sadly not the case. Thankfully the food was good and the waitress was great.

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Tarah Moran . 2024-06-10

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Went for lunch fast service. Made sure we had what we wanted. Also came made sure we didn't need anything else. also endless fries .

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Wes Schultz . 2024-06-03

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Absolutely an amazing staff .. amazing smash burger,

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Corey Saunders . 2024-05-28

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The food was food but there was some issues with the Mac and cheese being cold the service was great and the waiters were very kind

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January McKee . 2024-05-23

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Food was amazing and our server was amazing too. She treated the kids like young adults and overall very sweet. Nowadays, most people act like they hate their job, she was the opposite. The food was good and reasonably priced. The place was clean. Oh and the host at the door was very sweet too and very welcoming.

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Desislava Schneider . 2024-05-22

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Service was excellent . The food came out quickly and was hot.

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Robyn Anderson . 2024-05-21

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Kaydee is the best server ever. She serves every customer with tender love and care.

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Bradley Kraus . 2024-05-18

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Kaydee is the best server you have on your roster she should become manager and get a raise. She would always ask how the food is and if we need anything, she was kind and hilarious

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Daquan Shnaquin . 2024-05-18

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Me and my girlfriend love to come here and sit at the bar. It's much less hectic and the bartenders are all great!

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Kenster 362 . 2024-05-16

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Very loud. Didn’t expect lunch time to be so crazy during a weekday, but it was. Food is fairly good and the service is efficient, fast, and I never feel as though they slack off. They always go above and beyond which I can appreciate.

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Ari Meredith . 2024-05-15

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Nice Red Robin. We went on the saturday before Mothers day so it was quite busy, however the staff were quick and we got our food surprisingly quick. It was pretty loud, had to almost yell to hear across the table but it was a full building so that's expected. I ordered the whisky river wrap with a salad and it was pretty good. Would reccomend for a family night out.

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J B . 2024-05-14

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It's what you expect, but don't pass up the pizza, it's very good.

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Scott Shepherd . 2024-05-13

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This date day was special for my wife and me, as our oldest daughter came with us. We all know that Red Robin is a chain, the food on average is decent, the atmosphere never changes from one establishment to another, but what does change is the service, and boy was the service one this date day amazing, or drinks could not be filled quicker. We were unsure of our choice of food, and had to ask our server to come back like three times... she was awesome, I literally asked the manager to our table so I could let him know that our server was so amazing. This was our second visit to this location and the second time I was blown away by my server.... thank you Red Robin!

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Aaron Ahearn . 2024-05-11

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Food was good as always. Staff is very friendly and attentive. Very noisy though.

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Tammy Hood . 2024-05-06

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I have to wait 10-15 minutes EVERY TIME I come to pick up a door dash order. You guys are the only ones with obnoxious wait times.

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Combat Medic . 2024-05-05

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Two birthday celebrations. 13 people in our group. Best day I've had for a long time. Really needed a happy day.

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Robert Brazington . 2024-05-03

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Got the MadLove burger with the Lava Queso sauce on the side with endless fries. Yum! 😋

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Eric Stoker . 2024-05-01

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Clean good food and great customer service 👌

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Mitchell Turner . 2024-04-27

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Always great service, food good, hot. We sit in lounge mid day, usually quiet.

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Marel Morphy . 2024-04-27

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Always a go too for me and the family my favorite nice and nephew along with sis and dad drove up from Seattle to visit and we had to hit the Robin hands down best onion rigs on the planet had the scorpion 🦂 😋 burger for all those that like it hot and my little man who is alway in my picks Carter got to hang out with his cousin Kinsley the two cutest kids ever got lots more coming stay tuned

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Jacob Susol . 2024-04-24

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Avocabo salad was delicious! And staff was quick and very nice.

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Brittney DiLiberto . 2024-04-23

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Love their food . Great place to eat.

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Becky Bilaski . 2024-04-18

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Love their burgers! The atmosphere is very corporate and a little stuffy if they're busy but it's worth it for the burgers and beer selection. Getting a free bday burger is another great plus if you do their rewards.

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Cassandra Barber . 2024-04-16

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Manager seemed really critical of our server by the questions he was asking about them. Worded questions where it still didn't make server good was the low point of the visit.

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James . 2024-04-12

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Stopped in today and couldn't be more pleased with the service we received from Daniel and Ariel! Their customer service was great and the food was out in double quick time! Thank you!

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Joel Heinzen . 2024-04-10

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They were great, since being in this wheelchair it has made a difference in the service I get

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Tracy Lee . 2024-04-09

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This Red Robin by the Valley Mall is great! I ordered a Southern Charm burger and a Sunset Lemonade. The burger was cooked fantastically, ordered with pink in the middle. It was juicy and the glazing on the patty and candied bacon were to die for. Service was very good and attentive. Thanks Randi! My drink had to be mixed at the table, so it looked bland until it was mixed, then looked vibrant and tasted amazing. Atmosphere is typical of this chain, so nothing standout from the others, but still good. Seattle and historic decor and a hilarious photo of mini-me from Austin Powers. Clean looking restaurants with clean bathrooms.

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xXRed BeardXx . 2024-04-08

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one of the best burgers, always is the best

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Jasen Skelton . 2024-04-05

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We didn't have a long wait, our food was delivered relatively quickly and it was delicious.

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Treva Mitchell . 2024-04-03

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The hosting staff was great, our server was great, and the food was great. We will return!

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53mgtd2 Gmail . 2024-03-31

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Decent place to dine in for cheap. Went there to use a gift card. Extra fries are free.

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David Kush . 2024-03-20

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I just love this place especially $10.00 Tuesday cheeseburger and bottomless fries and such excellent service and people. I do sometimes hope for vegan hamburgers but maybe they don't have them.. 😊

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Michelle Morton . 2024-03-16

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Went in 03/11/24, ordered a whiskey river burger, my wife ordered a Cobb salad, my burger hardly had any onions on it and came with 7 fries on plate, and fries were cold,i know they have bottomless fries but come on! Burger was overcooked, waitresses never ask how I wanted it cooked, wife’s salad did not even fill the plate, used to love Red Robin definitely gone down hill.portions are small anymore.

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Ck Ck . 2024-03-12

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Red Robin has definitely made some major strides in the last 10 years or so since I last visited. This location is no exception. Their staff is friendly and the food is great. My husband and I designated RR to be our casual date night. We also order it quite a bit on DD and it's always great for those nights you don't want to cook.

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Marissa S . 2024-03-12

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Dancing on the table was frowned upon

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Lawney Deasy . 2024-03-11

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Staff was quick and efficient with a busy lunch crowd. The food was delicious and came out pretty fast.

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Zoila M . 2024-03-09

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Great food ... service is a little slow ...

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Ron Simpson . 2024-03-08

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This place is always a good option with good food. Great for meeting friends or having a low key dinner. Good options for a menu and nice drinks.

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Alexis McHan . 2024-03-07

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Red Robin food is always great. Kelly our server in the bar area was fabulous!

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Kristi Folk . 2024-03-03

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Usually I love going here, this time the service was not that good. Had to ask for silverware after we were served and no refills on water.

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Christine Straub . 2024-02-25

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Our server was amazing. I was in there with my two younger kids and my son had an emergency so we had to leave fast. She boxed up our stuff so fast and helped out so much. Love that kind of hospitality she’s a rockstar! I can’t remember your name but we were at table 42 on 2/21 and you seriously made that so much easier on me. Can’t thank you enough ♥️♥️

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alix ochoa . 2024-02-22

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Red Robin is always a fun place to take our kids. The food is tasty but it is bar food and I am not a big fan of bar food. The service is mainly good but it definitely varies. They do an amazing job celebrating kids birthdays with a fun song and free Sunday. The atmosphere is mainly loud but expected with being a kid friendly location.

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K T . 2024-02-21

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Very well managed. Customer service and food were excellent!

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Nate Kunz . 2024-02-20

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Very good food but very expensive plan on spending 20 a person. Very crowded

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Brandon Shatto . 2024-02-19

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we had trent as a server on 02/16/24 and he was a super nice guy. service was quick and great. food was good (as always)

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Cheyanne Miller . 2024-02-17

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Loud music, Hard to have a conversation especially when its already hard for me hear.

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Leona Eubank . 2024-02-12

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My GoTo place when I need comfort food

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Jack Boughter . 2024-02-11

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The food was very good and our drinks were never empty.

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Jesse Sartin . 2024-02-10

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The food is always good along with the service!

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Clint Anderson . 2024-02-08

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$10 cheeseburger and bottomless fries?! Best deal anywhere right now and it was mighty good!

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kimberly smiley . 2024-02-07

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Ordered on line and the whiskey burger was the best burger I've had in a long time

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Cindy Grimes . 2024-02-03

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Always consistent with very good food and service.

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David Simmons . 2024-01-31

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Always a good bet. Big menu, staff was great.

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Brian Valentine . 2024-01-31

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Very good service told everybody that there was birthday good food

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Nathaniel M. . 2024-01-29

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We got to a table and waited over 5 minutes for someone to come and ask us what we wanted to drink . Server took our order after waiting over 10 minutes. Food came 25 minutes later. We asked for a couple cups of ranch from a staff member who told us they would get it for us we never got it. Our actual server came we asked him for another basket if fries a refill on our drinks and a couple cups ranch . Over the course of 30 minutes he told us twice he would get that for us finally after waiting over half hour the items came. We asked for to go boxes paid and left. By far the worst service I've ever had at Red Robin.

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Deseray Williams . 2024-01-29

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Fast service friendly staff. The manager came over to check on us. She was really nice. We enjoyed our lunch 😋.

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Sally Ragusa . 2024-01-26

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Food was good over all. The floor was a hazard to walk on. Greasy from the front door all the way to our seats. Still had a good time out.

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Natalie Terrill . 2024-01-25

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This Red Robin did not disappoint! They were very busy but food was to our table in 10 minutes. Hot stuff hot and the cold stuff cold. The waitress refilled our drinks and fries in a timely manner. This is one of my favorite places to eat.

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Olive Purple . 2024-01-25

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Sean is an exceptional waiiter...... food never disappoints

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jackie torstenson . 2024-01-15

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I have their BBQ Burt end Burger and it was too die for with their fries and Campfire sauce. I would highly recommend going there.

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Madux Sanders . 2023-12-31

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Ordered my blue cheese burger WELL DONE. I said NO PINK. I asked to have it cut in half. I got an uncut burger, pink in the middle. I sent it back and got a cut well done burger with no blue cheese. They offered to make me yet a third burger but by that time my husband was done eating and we had somewhere to be. I was comped for my burger which I ended up taking home. It shouldn't be that hard for a cook to make an actual well done burger. In my opinion our whole meal should have been comped. Why should we have to eat separately when the cook can't get it right. I was so looking forward to going out to lunch with my husband and it was ruined.

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Jo W. . 2023-12-21

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I celebrated my birthday with family and friends. My tab after claiming my birthday burger was under $8 The staff are super friendly and know their stuff. Great atmosphere for everyone 🥳

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Jeri Harless . 2023-12-21

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We came in between lunch and dinner on a week day, it wasn't too busy. One hostess saw us enter, he proceeded to turn around and walk away. We waited another 5 minutes until another hostess asked if we had been helped. When we said "no", he said he would have to clean a table for us and that it would be another few minutes. He was polite enough, but very dull and expressionless and never once made eye contact with me. I looked around and there were numerous empty tables both on the bar side and the booth side. It was a very strange interaction, however once seated the experience was much better. Our server was wonderful and we had our food within 10 minutes of ordering. The food was also very good as usual. It would have been a 5 star visit if not for the hostess.

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N S . 2023-12-17

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Our waitress Hope was amazing. Our food was great. Upon being seated at our booth by the hostess the table and seats were dirty and not wiped down there was lettuce on the table when the hostess said "here is your table you just have to wipe off the lettuce" to my wife. We nearly left as we were floored by her disrespect for her customers. Hope was our waitress and she ROCKED!

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Voodoo “Cursed” On you . 2023-12-17

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Big group of us and they did wonders taking care of us!

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barb kent . 2023-12-11

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Always a great spot if you are craving a burger. Lots of different options with some classic staples like the Banzai burger. Great spot for a sit down restaurant with a fun environment without breaking the bank!

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Scott Lovinger . 2023-12-11

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The last few times we have stopped in here the service has been a little lackluster. Took about 20 minutes for someone to even take a drink order. Once they showed up the first time they stayed on top of everything after that.

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Sarah Marsura . 2023-12-04

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We has watched a movie and it was dinner time so we decided on Red Robin take out. I was a little leery as take out from Red Robin has left the fries less than desirable. I went in and ordered and the person that helped me was great. My daughter and I waited in the lobby for our order and I watched the carry out person and other staff work well while being friendly. When our order came out we were given a cup of fries for the ride home...brilliant! When we got home the food was great including the fries. The new packaging works well for take out!

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Coylene I . 2023-12-04

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We have had 2 bad experiences here now in regard to service. Slow service, no water refills, no fry refills, no “how was was your meal”. Won’t be returning to this location

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Skyler Hernandez . 2023-12-03

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Great place to take the kids. Great burgers. Kids meals were a bit cold

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Randall Kendall . 2023-12-03

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It was dinner time hours and it was packed. But the longest wait was to get sat. We still had amazing service and got out drinks and food pretty quick.

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April Sly . 2023-11-22

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Red Robin is our go to place for excellent yummyness every time.

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Lisa Comar . 2023-11-15

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It was a busy Saturday night. Waiter forgot about our table. Turkey burger was ok if you like frozen Jennie O patties. The corsant Turkey sandwich meat was not fresh, but it probably came out of a package Definitely not fresh sliced.

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Wendy Reagan . 2023-11-12

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The food I'd great, we usually eat in the bar and the servers always are prompt, friendly and welcoming

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Angelique Fregoso . 2023-11-11

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Clean restaurant with friendly staff. Food was hot and delicious!

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Jodee Shular . 2023-11-10

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Absolutely delicious! And the staff is amazing! What a great team they have... and we dont have to wait for ever to get out food, they are pretty quick.

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Nena H . 2023-11-08

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They were out of shrimp and fish. Disappointing!

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Lori Rison . 2023-11-06

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Went @ 3pm with friends & frys were old & when asked for new frys waitress ignored use.

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Susan Carter . 2023-11-04

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The burger was excellent. Perfectly cooked and so tasty. That's why I'll be back. The fries were luke warm and the ranch was absolutely horrible, but the fries were kinda good with ketchup. Cook the fries to order. I'll wait a couple minutes longer. Get a new ranch recipe cuz the one you have is awful. They have a recipe on the package. It's not hard.

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Donald Hagle . 2023-11-04

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Truly, it's hard to beat Red Robin Gourmet Burgers for all that they offer! They have lots of great food, the service is outstanding, and the atmosphere is comfortable. The cost is good for all that one can expect to get while eating here. For a Burger restaurant of Super Quality, this is definitely the place to go. A great variety of food to choose from!

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Rekker . 2023-11-03

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Honestly, I always have a great experience at this location. Friendly and fast service and the food is always good. This is my go-to hang out spot with friends.

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Rachael Layne . 2023-11-02

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The food was amazing, and the endless fries were the best. Our waitress was new, so getting our food took a while, and the poor girl almost dropped the big tray. We had to ask multiple times for more fries and had to flag down servers. It was very busy, crowded and loud for a sunday night. Overall expensive to dine here but we enjoyed our food.

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Sierra . 2023-11-01

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I always love going here. The people are always friendly and go out of their way to help. The food is always great and hot when we get it.

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Charlotte Fitzgerald . 2023-11-01

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Brian was working in your establishment in Jan 2, 2020 - Feb 15, 2020 and I came to Spokane again today almost 4 years later and there he was , giving the experience I remember and that’s what brought me back when I returned to your area- thank you Brian for your continued excellent customer service, made my experience personal and exceptional so every time I visit eastern Washington I will know it will be just that same experience because of YOU - the Customers experience is key to a growing business Keeping people like at home … Thank you

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Cindy Hallam . 2023-10-31

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I usually don't have to bad of a time here but last week we went out for my daughter's birthday. Table of 7.. half our food was cold some drinks were missed. It seemed like we had 4 different servers.. I'm thinking they just got a bunch of new people in training. It's not a bad place to go.

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Gage Cassey (NiaTheOne) . 2023-10-30

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Tried some new menu items. They were good. I was a little surprised the price was $26 for bbq tips burger sweet potato fries and carmel apple drink

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Scott Purdy . 2023-10-24

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Unbelievable fast service, meal came fast and Becca was very efficient.

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Patricia Muller . 2023-10-24

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Best Red Robin I've ever visited. Staff is always friendly and helpful. Food is always great! Can't beat unlimited fries!

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Keith . 2023-10-21

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They are great to eat at and service is always good. Usually never any problems.

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Jessaca Schmieder . 2023-10-17

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Gluten Free options. Great burgers and salads.

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Sumer Gomez . 2023-10-17

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