Asian Chao in Knoxville - Phone Number, Reservations, Reviews

Place will nickel and dime you for everything! This is after being able to get a refill once after being charged $4 for 90% ice. NEXT!

My husband bought shrimp and chicken from here and within 10 minutes of eating it had a terrible reaction, eyes literally swollen shut had to go to the dr this morning. Said since he consumes all these foods normally without this reaction it was most likely something in the food. Approach with caution.

The lady running the register was super rude when I asked for a cup of water to drink with my food. After I paid, she angrily said they don't do that while giving me a mean look. I've never had this bad of an experience here and I will honestly just go to the other Asian restaurant in the food court in the future.

My wife and I ate there tonight and the food was so fresh! And people were also excellent that served us. Thank you to yall we had an excellent dinner🥰

Made me sick burnt up something wasn't right about the egg roll scary

Delicious Chinese food in a similar style to a Panda Express but better in some ways. They have good Orange Chicken but it's their delicious Bourbon Chicken that sets them apart from other Chinese takeouts. The food isn't cheap but you get a pretty large helping. It's my go-to when I'm at West Town Mall. Each drink gets one free refill. That's also nice at a mall. They're always giving out free samples of the bourbon chicken to try before you buy.

very expensive and the food is not that good

Half of what you use to get for the same price.

Truly, really awful. My meal was $23. It was cold. The lo mein noodles were just, like, store-bought spaghetti noodles. I felt kind of stupid for trying this place. Edit: Forgot to add that there was something extremely hard in my chicken that hurt my tooth when I bit down on it.

Me and my husband loved it. It was kind of cheap for us. The employees are very nice and food was great. 100% will come again.

The worker was putting rice in a broken container. I kept trying to tell him, but apparently he didn’t understand any English but “container” so he put the meat in a separate container. I just went with it because at least the sauce wouldn’t leak out. I didn’t get any more than normal, but I somehow ended up paying $21.83 for a double meat entree. Even after I tried to explain it to the cashier. I just paid it and left. Once home, I had hard peas, cold rice, and no bourbon chicken juice.

Today I went and I saw a new staff serving people for the first time . I asked about the old staff they said in vacation and maybe will not back again !! they put a very small amount not enough for for adult ? Food taste nasty big difference between the old mangment and the new staff. the food was too salty and the burban chicken have black burning . my daughters was loved this place in past but now we will not come eat there again .this place needs better people and back to the traditional Asian food .

Fast flavorful affordable food. Great stop for a quick lunch. The Burbon chicken will pull you in and the egg rolls are crispy flaky goodness.

Today I went and I think I saw the boss Chinese man serving people for the first time . Food took forever and not enough people like how it used to be . Food taste nasty to salty and vingery. The Chinese man serving today was rude and impatient and doesn’t have station clean after ordering and trying to eat my food found a thread and hair inside my food ‼️ this place needs better people . This is horrible service and food DO NOT COME EAT HERE THE FOOD IS NASTY AND NOT NICE PEOPLE

This place used to have the BEST assassin food. What I just ate was disappointment. The orange chicken was soggy, no crisp anywhere. They used to have the best bourbon chicken, but today it was nasty. I'm pretty sure they used dark meat today, but used to use white meat, so there was a ton of fat and gristle. The rice was even a disappointment. To top it all off its even more expensive. If they would have kept making like they used to I wouldn't mind spending the extra money for it, but I paid extra for trashy ingredients instead of better or same ingredients. Save your money, go to Dynasty Express. They still do quality as of this moment.

Got there at 11:05am today. 60% of the food was ready including the rice and bourbon chicken I came for. But lady at the front said her manager said not to serve anything until everything was ready which was going to be 15-20 minutes. What person in their right mind turns down a sale for food that's already sitting there? And why not plan accordingly and open your business on time? Your competitor was open and gladly took my money.

Was told they didn't have rap water after I bought my meal and then when asked the lady name,she said Natalie and laughed at me because it's not her name.

Food taste great. Haters gonna hate.

Would not recommend! Food is not good! Wasted $32.73 on food for me & my family & food was gross. Certainly, not worth the money or unsatisfied, sick feeling it'll leave. So upset as I don't have money to waste. Save your money & time! Don't eat here. Your wallet & stomach will thank you for it.

The egg rolls taste awful, as does the “yum yum sauce” also they gave me a half portion of chicken, when I mentioned it at check out they shewed me off. Very rude, very gross

The lady’s are very nice once you get to know them they are sweet . The food is amazing in my opinion never had a problem with anything every other reviews are probably people that want to complain about something little. So far my favorite thing to eat is barbon chicken and the yummy orange chicken with noodles !!! Must try !!!

Extremely rude customer service. (Traducido por Google) Servicio al cliente extremadamente grosero.

bourbon chicken with noodles is so bussin but mainy i just chow down on the noodles theyre so good (Traducido por Google) El pollo al bourbon con fideos es muy bueno, pero principalmente me como los fideos, son tan buenos.

Food was ok not the best. Panda Express is way better. I couldn’t even get a cup of ice water here. They told me they didn’t have any. I don’t know how they wash their dishes without water. (Traducido por Google) La comida estaba bien, no la mejor. Panda Express es mucho mejor. Ni siquiera pude conseguir una taza de agua helada aquí. Me dijeron que no tenían. No sé cómo lavan los platos sin agua.

Flavor was good, but the chicken tasted bad and was very soft. (Traducido por Google) El sabor era bueno, pero el pollo sabía mal y estaba muy suave.

Really enjoyed the noodles. Employees were very friendly. Chicken was kinda meh. (Traducido por Google) Realmente disfruté los fideos. Los empleados fueron muy amables. El pollo era un poco meh.

Asian Chao at West Town Mall in Knoxville is a great place to go for delicious and fresh food that is fresh and well prepared. I have been happy with all of the orders that I have made from here and it is well worth a stop while shopping

Over priced slimy chicken and they won’t even give you ice water. (Traducido por Google) Pollo viscoso caro y ni siquiera te darán agua helada.

Place is disgusting. Dirty & smells foul. I asked for a cup of ice water as I do not drink sodas or tea and the lady at the register refused to make me a cup even though I had a $12 meal. And so did my co workers. She argued with me for about 2 minutes with a line backed up. Told her I would never return didn't seem to matter to her she just wanted my money today. O yea thanks for the hair in my chicken.. (Traducido por Google) El lugar es asqueroso. Sucio y huele mal. Pedí una taza de agua helada porque no bebo refrescos ni té y la señora de la caja se negó a hacerme una taza a pesar de que tenía una comida de $ 12. Y mis compañeros de trabajo también. Ella discutió conmigo durante aproximadamente 2 minutos con una línea respaldada. Le dije que nunca volvería, no parecía importarle, solo quería mi dinero hoy. Oh, sí, gracias por el pelo de mi pollo...

Got chicken teriyaki meal yesterday didn't taste right but I was really hungry had a long day and not much money but came home and had a upset stomach all night and all morning waste of my money but most of the time it is really good I like this place but yesterday it didn't do me good and I should have went to Chick-fil-A or something better.would like to get my money back or a free meal or something (Traducido por Google) La comida de pollo teriyaki de ayer no sabía bien, pero tenía mucha hambre, tuve un día largo y no tenía mucho dinero, pero llegué a casa y tuve malestar estomacal toda la noche y toda la mañana, desperdicio de mi dinero, pero la mayoría de las veces es realmente bueno. Me gusta este lugar, pero ayer no me hizo bien y debería haber ido a Chick-fil-A o algo mejor. Me gustaría recuperar mi dinero o una comida gratis o algo así.

The General Tso's was great! I enjoyed the spice. (Traducido por Google) ¡El General Tso fue genial! Disfruté la especia.

Food was way better than I thought I would be … best Asian in town (Traducido por Google) La comida era mucho mejor de lo que pensé que sería... la mejor comida asiática de la ciudad.

My favorite (Traducido por Google) Mi favorito

Me and my girlfriend came to the food court and the nice man had us try the bourbon chicken and it was so good! Worth ever dollar! And they give you a lot! Of food!!! So worth it! Nice jucie chicken! Full of flavor! (Traducido por Google) Mi novia y yo vinimos al patio de comidas y el buen hombre nos hizo probar el pollo bourbon y ¡estaba tan bueno! Vale la pena cada dólar! ¡Y te dan mucho! ¡¡¡De comida!!! ¡Así que vale la pena! Buen jugo de pollo! ¡Lleno de sabor!

Very fast & the staff was friendly. The tea was WAY too sweet and the orange chicken was WAY too sweet. I didnt even eat half of my plate & felt nauseous for about an hour and a half after eating it. There are 3 or 4 other asian restaurants at the mall and if i could do it again I would have chosen a different one. (Traducido por Google) Muy rápido y el personal era amable. El té estaba DEMASIADO dulce y el pollo a la naranja estaba DEMASIADO dulce. Ni siquiera comí la mitad de mi plato y sentí náuseas durante aproximadamente una hora y media después de comerlo. Hay otros 3 o 4 restaurantes asiáticos en el centro comercial y si pudiera hacerlo de nuevo, habría elegido uno diferente.

It’s mall Asian food. Don’t go expecting some grand out of this world meal. The orange chicken is good. I’ve seen a lot of reviews about about customer service. They were fine to me. I didn’t expect much from them. (Traducido por Google) Es comida asiática de centro comercial. No esperes algo grandioso de esta comida mundial. El pollo a la naranja es bueno. He visto muchos comentarios sobre el servicio al cliente. Me quedaron bien. No esperaba mucho de ellos.

Not much for $9buks, very lil meat, u get a lot more at sarku. Rice wasnt the best, skimpy on sauce. Cashier is rude (Traducido por Google) No mucho por $ 9 buks, muy poca carne, obtienes mucho más en sarku. El arroz no era el mejor, escaso en salsa. El cajero es grosero

Good tasty food, huge servings, and good price for a quick meal (Traducido por Google) Buena comida sabrosa, raciones enormes y buen precio para una comida rápida.

Okay food, general food court fare (Traducido por Google) Buena comida, tarifa general del patio de comidas.

Had the orange chicken and noodles. The chicken was wonderfully seasoned and you get alot of food for the price. Fast and easy and good!

The best delicious (Traducido por Google) el mejor delicioso

Ok food (Traducido por Google) buena comida

My favorite place and gives generous servings of food (Traducido por Google) Mi lugar favorito y da porciones generosas de comida.

In my honest opinion the best Asian food in the mall. Love their sweet and sour and their egg roll. You can get a fortune cookie. Smiling faces great customer service. I would eat here again. Much better than the other Asian restaurants here. Usually pretty busy but worth the wait. (Traducido por Google) En mi sincera opinión, la mejor comida asiática del centro comercial. Me encanta su dulce y amargo y su rollo de huevo. Puedes conseguir una galleta de la fortuna. Caras sonrientes gran servicio al cliente. Volvería a comer aquí. Mucho mejor que los otros restaurantes asiáticos aquí. Por lo general, bastante concurrida, pero vale la pena la espera.

Excellent best Eggroll I've had in years (Traducido por Google) Excelente mejor Eggroll que he tenido en años

I don't usually care for mall chinese(Asian) food, but it was tasty, hot and I got a good portion. (Traducido por Google) Por lo general, no me gusta la comida china (asiática) del centro comercial, pero estaba sabrosa, caliente y obtuve una buena porción.

It's food court food (Traducido por Google) es comida del patio de comidas

I love this place. (Traducido por Google) Amo este lugar.

Much improvement over last year when I was here they now give free water in they’re own cups and the food is still the best has been for 20 years (Traducido por Google) Mucha mejora con respecto al año pasado cuando estuve aquí, ahora dan agua gratis en sus propios vasos y la comida sigue siendo la mejor en 20 años.

Never disappointed with our meals, portions, price. Can't ask for better. When we're in the mood for Bourbon Chicken, it's the place to stop.

This is the best restaurant at West Town Mall. I would eat there every day if I could! (Traducido por Google) Este es el mejor restaurante en West Town Mall. ¡Comería allí todos los días si pudiera!

Had lunch here the other day and it was ideal for filling the tummy with flavorful, tasty chicken! Great price too!

Very friendly folks. Try the bourbon chicken. It is the best chicken I've ever ate! Thank you for your good food and service. (Traducido por Google) Gente muy amable. Prueba el pollo bourbon. ¡Es el mejor pollo que he comido! Gracias por su buena comida y servicio.

I went it and ordered two to go plates. At the check out there was only one plate. I said I ordered two. I repeated my second order ten times not even thinking she could get it wrong. Well I got home opened my plate and saw the order is completely wrong! I asked for double bourbon chicken and I got five pieces of orange chicken instead. I was so mad! I went back to get the right order. They rolled their eyes and shook their heads at me. How hard is it to get an order right when it's repeated ten times, right? I lost my valuable time. Rushed home to be with my family and enjoy our lunch instead I had to waste gas and time to get the right food. Thanks for your crappy service, never eating here again.

I was at the West hills mall and while at the food court went by and looked the food, I looked around the court and I seen several people with food from this resturant, so I got a combo meal and it was very good and the staff were very pleasant