Astor Court in Atlanta - Phone Number, Reservations, Reviews

Everything about this property is 5 stars. I have stayed in st Regis Maldives (2x) set Regis Dubai ( both twice ) and St Regis New York, SR Atlanta was one of the best!

Exceptional experience. When we lost the Ritz Carlton in Buckhead, I gave the St Regis a shot wow I can’t believe I had never been here before the service is Superior. I still love the Ritz. Don’t get me wrong, but this is something so different.

This is the actual face of luxury. Worth every penny. Exceptional service and quality all around. Amazing hotel incredible amenities and great staff. Very pleased

My wife and I recently attended an exclusive high-profile event at what is supposed to be a 5-star hotel (St. Regis), but my experience with their valet service was far from that standard. From the moment I arrived, it was clear that the valet team was disorganized. There was no one available to greet me when I pulled up, and I had to wait several minutes just to get someone's attention. When someone finally came over, they were rushed and barely acknowledged me before taking my keys. To make matters worse, when the event was over I requested my car, and as I exited the front door to provide my claim ticket the valet walked up aggressively ,“snatched” it from my hand, and proceeded to retrieve my vehicle. The cashier valet requested my form of payment, and I provided my credit card. He was very unpleasant, aggressive as well and we had to wait over 15 minutes for our vehicle. It was obvious that the team was overwhelmed and understaffed, which led to long wait times and a complete lack of coordination and 5- star customer service. I immediately went inside to request a manager. The front desk clerk wasn’t helpful, and she too was very unpleasant. Finally, a manager (Nolan) spoke with me and apologized for our unpleasant experience with the valet service and offered to reimburse the $25 we paid. As of today, we haven’t received any refund whatsoever or follow-up call. What really sealed the deal for this terrible experience was the state of my car (Range Rover) when it was finally brought to me. The inside had alot of dirt on the floor mats, and there was a mysterious smudge on the door and window that hadn’t been there before. For a hotel that prides itself on luxury and high-end service, the valet experience was incredibly disappointing and unprofessional. I expected much better, and I certainly won’t be using this service again on future visits or stays.

Staff is very courteous and professional. Valet parking is excellent

Pros: clean bed, kind people, good room service and bedding, quiet lobby and swimming pool. You have whole foods to shop. Self parking is behind the hotel (connected). $24/day, $8/hour, $14/2hrs Cons: expensive.

Recently had the pleasure of photographing a wedding at the St Regis in Atlanta this summer 2024. The venue staff for the wedding were great (professional, efficient, organized). It's such a beautiful venue if you're looking to have a wedding with an upscale, elegant, and timeless feel! Although the weather wasn't cooperating, our couple was still thrilled, despite having the ceremony indoors. The terrace area just above the pool is a great location for group/couples portraits, as the sun sets towards the perfect direction for those dreamy portraits!! Highly recommend this venue if you're in search of your wedding venue for your big day!

My wife surprised me with a staycation at the St. Regis in Atlanta, and it was unlike any other staycation we've had. From the moment we arrived, the experience was exceptional. Tobias, the valet, treated me like royalty, and Jeffery at the front desk was incredibly attentive and really wanted to make sure I was taken care of. The concierge, Mr. Marc, and Bellman, Mr. Greg, made us feel like family, offering spot-on recommendations and engaging in meaningful conversations. Mr. Duke, the chauffeur, ensured a smooth ride, exuding experience and professionalism. All of this BEFORE experiencing the room. The room itself was stunning, it felt like I was back in Paris. The morning breakfast was perfection. The perfect end to a birthday weekend. We're already planning to make this a biannual tradition; we truly appreciated the exceptional experience. Thank you from The Boyds…

Jeffrey mixes customer service that is phenomenal, wonderful, attentive, and amazing until it is his own version of something even better. He was truly one of the best experiences of my stay.

This hotel is amazing. It's still a little dated with some of the Furnishings but other than that the service was great

Jeffery D was amazing and was truly the only highlight of my stay (besides the spa) Jeffery was attentive, professional, and kind. Now for the negative…I was in the Grand Terrace Room (horrible view of the parking lot), so I went back to the front desk and spoke to Joshua, clearly my presence annoyed Joshua. When I explained my disappointment he just gave me a downgraded room, no price adjustment, no acknowledge of my unhappiness…nothing. Also when I checked out no one helped me with my bag, no one opened the door for me and it was a very long wait collecting my car from valet even though I was told to come down and that my car would be ready in 5 minutes…I’m extremely disappointed…this was not luxury.

Nice property...didn't stay but the lobby area is very "classy".

Beautiful hotel, great service!!

My favorite Hotel in Atlanta BY FAR

For a last-minute reservation, The St. Regis Atlanta exceeded my expectations. I didn't think I'd like them as much as the Ritz, it's not easy to compete with the Ritz's club lounges, but the service at The St. Regis Atlanta was impeccable. I highly recommend them.

From start to finish - my stay at the St. Regis was spectacular. They were very attentive to every detail. I can’t wait to come back!

One of the best hotel experiences I’ve had in the US. Really stands up to the St. Regis brand standards. The staff were efficient and friendly. The interior has got that old timey luxurious style but the amenities are very up to date. I really liked the selection of products offered in the room, Frette slippers and bathrobes, the body wash, face wash and shampoo, even the chocolates were so delicious. Will definitely stay here again if I’m in Atlanta.

Had a great stay to celebrate our anniversary. Jeffrey was such a nice host with checking us in and making us feel extra special during our stay. Marc was also very nice and helpful in getting us a dining reservation. Dining at Atlas was very nice and they made our dinner very special as well. One of the managers from Tampa was very personable. Our butler did forget to bring the ice we requested and house keeping never made it to our room for turndown service. We requested it before we left for dinner and then the next day when I brought it up as being missed, they said it was due to our Pomeranian being in there. They should have communicated a little better, otherwise would have give 5 stars.

Loved my stay. Excellent service. Easy walk to all the shops. Staff were incredibly helpful and the spa was a 10/10.

Service was top notch. The past few years the higher end hotels in Atlanta service levels have declined. St Regis was an exception. We had a quick overnight girls weekend, and we were all 4 impressed from the valet. To the front desk. To servers. All the staff were kind and had a smile. Will 100% be back. For the cost, its the service you expect, but do not always get today. Location is central, yet tucked away. Easy access to several areas in Atlanta.

Lux, Amazing - the top of the top - best Hotel in the Country and my personal favorite for meetings with my Real estate clients 🙏❤️🤝

What a great stay! Thank you Sundae, John, Cole, Saeed, Kelly, Jordan, Amira, the Butler Team, the Valet team, the Houskeeping Team, Jeanie & Milena from the spa, the spa team, and all of the staff for an amazing time! You all made our anniversary very special and we cannot thank you enough! Although there were issues, you all ensured we were taken cared of, and for that we are greatly appreciated! The extra care to detail was exceptional. We will definitely be back! - Mr & Mrs Brown (Room 930)

Went on a family vacation to Atlanta and we stayed at the St. Regis- it was great! All the staff were amazing, especially at the breakfast restaurant; Charles was beyond accommodating and kind with my family. The valet staff are amazing as well. The pool was so relaxing and the pool service was also great. Perfect location. Very clean and spacious rooms. Looking forward to coming back.

We came for Afternoom Tea to celebrate my sister's birthday. From the time we arrived until the time we departed everything was lovely. I definitely recommend this for a solo date or date with friends. Parking is valet and $15 once validated while attending afternoon tea. It's definitely a nice experience and I would do it again :) Dressing the part is HIGHLY recommended as well!!

Music pumping at full blast all night - do not stay here I you want to sleep.

We went the Astoria court at the st regis...beautiful place and nice experience

The experience was great the server was top notch Taste of food was great The quanity of food was to be desired very small portions for the price. 90.00 for two slices of beef on a plate decorated with small unidentified garnish. As my husband said 2 fish sticks for 67.00.

Lovely place for a quick glass of wine.

I don’t stay in the hotel but I went to this location for my birthday. I love that they allow outside reservations. The customer service is amazing, the food is amazing. They were so sweet they gave me a macaroon gift box 😭😭 absolutely 10/10 do recommend.

The rooms are spectacular, stayed two nights. The service is 10/10. Staffers are very friendly, room service is off the hook. Room service comes in the evening to tone down the room for the night.

Love the atmosphere but it’s really crowd, as long as you have patience you will love this spot.

I felt extremely uncomfortable when the bar host (tall bald African man with glasses, I believe his name is Mamood) asked me about a tip I had given him a few weeks ago during my latest visit. He actually pulled me out of the bar to discuss this. I felt it was extremely innapropriate and that he was taking advantage of my generosity when he asked me for money just for seating me

We come here often for the bar and the restaurant called Garden Room, both solid choices. Have always had an exceptional time at this location and the reputation lives up to the hype. Everyone there is very nice and service always exceeds expectations, even on the busiest of nights! From the scenery, to the drinks, food, atmosphere, it's all there. Valet parking never misses a beat at this location, almost every single time we've gotten our car as quick as possible. Tate, one of the valets who works there, is one of the best valets I've ever been around. Very nice guy and compliments many of the other good valets at this location. The one time we did have an issue with our car (it was very busy) Tate took time to explain to us what was going on and amidst a lot going on all at once, he was very professional in how he handled our situation. The other guy we talked to didn't really seem to care as much and was a bit flustered, but we can move past that, it was very busy after all. The doorman Yazar (I apologize if that's incorrect spelling) is always a great addition to our visit as well. Thanks guys! Can't wait for more weekend nights at St Regis.

Celebrated my daughter's birthday here. It was a beautiful experience.

I didn't stay here but was in the area for dinner at Atlas. However, while in the St. Regis, the service from everyone I met was exceptional. If every aspect of the stay is to this standard, then I can be confident that you'll have a first class experience. They're in a convenient location with several amazing restaurants very nearby. Atlas is in the building and made for a truly memorable evening with several friends. While I don't have pictures of the rooms, I will include some from our meal.

Always consistent service and quality is excellent.

The king suite was spacious with the view of the pool, not pictured. Room service was great.

Terrible service! But very much enjoyed dodge chargers blaring throughout Buckhead are at all hours of the night!

I debated on this review, but decided I could not give an outstanding rating. My wife and I come here frequently and this is the first time I have had a less than perfect experience here. I took my wife here for a Valentine’s lunch on Ash Wednesday and had a later reservation as we were attending church service first. The food was outstanding and the service was outstanding until I inquired about having some tea for myself and wife and possibly dessert but was told the kitchen was now closed. I was so taken back as we were not told before hand and asked if we would like anything else. This was not the response I would have expected at a 5 star hotel. I didn’t want to be nit-picky but this was not an inexpensive lunch, I ordered a bottle of sparkling rose and it was a special occasion. However , shortly after another server came by and inquired if we needed anything else and I told her I wanted some tea for my wife and myself but was told you were no longer serving. She immediately responded we absolutely could have tea. So she saved the day! If you have a later reservation you will need to inquire if this will cause any problems with a leisurely lunch.

Exceptional hotel and service. Dining spectacular.

High tea is a great time. Recommend.

Best place for a night out. Service is great and classy

Sad to say this was the worst experience ever at a luxury hotel. We waited over an hour for our car to be pulled from the valet. That’s not a big deal considering we were leaving a big event. But after waiting an hour, it wasn’t until I walked into the valet office and asked if they could find my car that the problems began. Someone found the key and ran off to get the car. I asked for the manager and everyone laughed. Someone said he was the manager and said that his name was John Smith. I decided to escalate the problem and walked to the front desk and the person at the front desk refused to acknowledge the problem and said there was no manager available. Once the car finally arrived, I asked to talk to the manager again and John smith came out now saying he was John Denato. He said that he didn’t care if I was the chairman CHOA that I should just leave. Then he called a traffic officer to come out threatening to cite me in if I didn’t move my car. Such a shame considering the long history of the St Regis and the Hope and Will Ball benefiting the Children’s Hospital of Atlanta. Definitely a stain on an otherwise remarkable event. It’s unfortunate that St Regis allows a subcontractor to represent them in such a manner.

The Event tonight was awesome great times

I made lunch reservations for my friends and myself. Lunch was great and the staff was a very professional.

Our New Years Day meal was very disappointing. The restaurant was not very busy when we walked in and there was a steady stream of guests for lunch during our visit. The food was good, not great, not terrible! The lobster bisque was served room temperature, our French fries ordered mid meal took a while to arrive. The cheesecake was fantastic, despite the wait! The service was lacking; not at all as expected from the St Regis. We constantly asked others on the floor for assistance; our server was not to be seen. Our table was not cleared in a timely manner, I asked several times for my water to be refilled and our cheesecake order took a long time.

Planned a romantic staycation with my wife and was disappointing we couldn't use our suite upgrade, however the service wa great a the room we were assigned was also very nice. Since Marriott purchased the St Regis and Ritz Carlton brands Marriott Corp has really reduced and diminished the quality and level of service previously provided and guests expected from what was a five star property brand. We had reservations at the on-site restaurant Atlas and a couples massage at the spa, the service was great and look forward to coming back in the future.

We were there for Tea with Santa. Our daughter had a great experience. The Santa makes time with every table and the staff is very attentive. Our daughter even ate the sandwiches they provided which were outside her norm. Every kid gets a photo with Santa and an elf even comes around making balloon hats. It’s a great experience for children.

We came for a holiday brunch and it was fantastic.

My favorite home away from home. Staff always pleasant. Room top of the line. Room service perfect. I sleep like a baby when I am there. ❤️🙏

We just stopped in for late drinks and desserts. Restaurant and bar area were very friendly and accommodating. Atmosphere and service level were outstanding. We each had a signature cocktail and shared a couple of desserts.

So first of all, i didn’t want to have to write this but after 3 weeks of waiting for a reply from upper management, i decided to write to let other guests know some of the realities of this specific establishment, this review however is not representative of Atlas and it’s subsidiaries. I was wrongfully discriminated while visiting a friend in this establishment and was escorted off the property by Atlanta Police Department after a staff member by the name of Ashley, decided that the way I was dressed was not up to her standards as I am a fashion designer and my outfits are sometimes exciting and eccentric and Different. While in the establishment, I was wrongly accused of not being a guest when I have been a patron of the St.Regis for years actually, and after flying in from a vacation, this was the worst feeling as I had never even interacted with this person before, especially coming from another Black woman, this was upsetting.

A delightful hotel. The bar / restaurant was splendid. So outstanding that I felt as if I was home with my personal buttler, Jeffery.

I’m deeply grateful for Jack, the hotel manager, who offered us great support during our stay. Jack is very professional, amiable and responsive. We are able to retrieve our lense cap and take additional pictures after check-out thanks to Jack’s help. Jack also helped us make reservations to on-site restaurants. I just wanted to let leadership know how well Jack did.

Some places set the standard and are a cut above. St. Regis Atlanta is the place one should stay when in Atlanta for the service, for the attention to every detail, for the plush room appointments. There are few things left in this post Covid world where the bar hasn’t been lowered and the prices hiked inversely to quality. The St. Regis does not stumble from excellence.

I made reservations for a birthday tea party. Unfortunately tea time is only on the weekends, but much was delicious! Our waiters were top tier!

Charles and the rest of the serving staff were excellent. I had a business breakfast and the service was properly calibrated to allow us to have a good conversation.

Substandard accommodations certain not luxury as promoted. Front desk experience took 45 minutes due to inexperience and my suite was not ready for early check in. Requested upgrade and was given downgrade. Service for champagne but no one was hired to pour it. Room service missed our order due to inability to speak English and by the time we found out, the kitchen was closed. Brendan the manager has zero customer service skills. He has no superiors and would not resolve the issue. In the evenings, this hotel allows non guests to party, drink and engage in illegal behavior in front of the hotel with zero policing. A wedding ended and as we were returning we witness debauchery, drug use, wedding guests puking with a minor child on my arm. I reported this to Brendan and he was dismissive. Not luxury.and does not cater to high end guests. We want and expect crème de la crème care. No one should call to complain at this level. Shame on you for falsely advertising your level of care. I would have a 24 hour bellman. Plus security for weddings. Send Brendan to the kitchen and remove any management duties because he has concept of superior hotel luxury care. He may work out better at a Holiday Inn. Hire people that speak English for room service and front desk. Also there was a girl half deaf at the from desk yesterday and she was reading lips. There is a better suited job for her at the hotel but not at the front desk. 3 stars out of 10…. Poor service poor accommodations no concept of luxury stay defined

Probably the cleanest hotel that I've stayed in for a long while. Room service was good but front desk very unimpressive.

Bring back that iconic and beautiful water fountain!

Went there as an activity while visiting Atlanta and is was lovely! A fun afternoon activity and they were very festive for Halloween - a live singer with a Sax accompanying lightly playing in the lobby as we had tea and hors d'oeuvres! I was there with a girlfriend, but families were there, one parent and one child or groups of people - you get to smell and pick out your tea flavors, it’s very interactive and darling!

My husband and I recently enjoyed a romantic getaway at the St. Regist Hotel in Atlanta, and it was truly a memorable experience. The stay was not only enjoyable but also incredibly comfortable. The room's quiet and cozy ambiance made it the perfect haven for a couple's retreat. The highlight, of course, was the generously-sized bathtub, ideal for long, indulgent soaks, adding a touch of luxury to our stay. The outstanding service provided by the hotel staff added an extra layer of warmth to our visit. I indulged in a fantastic facial at the spa, which left me feeling refreshed and rejuvenated. The hotel's lively bar, with its exceptional cocktail offerings, provided a lively and enjoyable atmosphere for our evenings. The St. Regist's convenient location, with great restaurants and a charming park nearby, made it easy for us to explore and enjoy the city's offerings. In conclusion, our stay at the St. Regist Hotel was a perfect choice for a romantic getaway. We're already looking forward to returning and hope it won't be too long before we can experience this exceptional blend of comfort, service, and fantastic location once again.

We always enjoy it here. Joined my Sis for Tea & Crumpets on a Saturday afternoon.

The spa was amazing. Nice amenities and excellent service

Very nice. Why did I not receive points for this reservation?

Absolutely horrible stay. Began with the room having a broken door lock that couldn't be repaired, inadequate lighting in the room, the in room iPad not working, and lighting panel beside the bed inoperable. Ended with people waking me up knocking at my door on both mornings at 8:15 am and then a service man briefly knocking and then trying to enter my room immediately in the morning. Thankfully the safety lock was on. While they apologized and acknowledged the things were unacceptable, there were some rude associates, namely Charmane the phone operator. The worst hotel stay I have ever had.

Must say it's a very beautiful luxury living with many treats to do I would recommend it it you can afford to spend $800+ but it's worth it if only for a night butler service excellent house keeper it's beautiful fr

Thank you so much for the superb experience my hubby and I received. It was our 27th Anniversary. The front gave us a room overlooking all the weddings that were planned on the 7th( our Anniversary ). Oh my goodness. They were absolutely spectacular. Thank you St. Regis for an awesome experience. 5 Stars all the way around. Pics- of the decorations. Absolutely lovely.

THE WORST EXPERIENCE AT A HOTEL IVE EVER HAD OUT OF 650+ RESERVATIONS. I’m an Ambassador Elite Member with Marriott meaning I’ve stayed over 100 nights and spent more than $23,000 per year to earn my status. I arrived at the hotel where I had a reservation that I booked directly through the official website and app of the hotel and paid with a Marriott credit card. I was told I didn’t have a reservation by the 2 front desk employees that were clearly having a bad day and were sick and tired of their job with the worst attitude and customer service skills I have ever seen at a hotel. I showed my confirmation email on my phone and confirmation reservation on the BONVOY app but they said they don’t have a reservation for me instead of handling their business and making an effort to accommodate me when I showed proof of my reservation. I remained calm and kind and spoke with a professional tone the entire time. I was dressed appropriately and professionally, had only one suitcase and a backpack, and if I do say so myself looked like a respectable man like I always do so I don’t think I was being turned away for my appearance or presentation. I stood back and called Marriott reservations from my mobile phone on speaker so the hotel front desk agents could hear. I was directed to the Ambassador line and was promptly connected with a representative that verified my reservation details and address of the St. Regis I was at. The 2 front desk employees refused to speak to the customer service representative I was on the phone with and were completely unhelpful. I then asked the customer service representative from Marriott to call the hotel and help me sort this issue out as I sat down in the lobby for over 40 minutes and waited. The hotel employee at the front desk only seemed to get more rude and less helpful as the minutes went by. At the end of this ordeal I was forced to ask the hotel employees to book me a new reservation at the walk in rate that was nearly 4 times the rate I had reserved online with the official website of the hotel. There are so many more details that I could write about this terrible check in experience but I’ll stop right here. TERRIBLE FRONT DESK EMPLOYEES THAT SHOULD NOT HAVE A JOB IN CUSTOMER SERVICE OR THE HOSPITALITY INDUSTRY.

The hospitality is top notch. Everyone was very kind + accommodating. My favorite part was Stan, the bellman - he made walking in and out the front door fun. I’ll be back, nothing is better in Atlanta.

Elegant and refined, menu is straight forward but with good options. High quality as one should expect. Spectacular room. Reasonable, as well, for a property of this level.

As always fabulous food with fabulous service Both here and NYC always consistently a good experience

Could be the best kept secret for lunch in Buckhead.

Went for Sunday Tea, such a wonderful experience. Exceptional service.

The Hotel is beautiful! However, I was booked here for a Deluxe King Room with a balcony through American Express fine hotels and resorts. Upon arrival, they didn’t have the standard letter from American Express available that welcomes you and delineates the benefits during your stay. They also put me in a room that was different than what I booked without communicating it to me. I had to find out when I went to the room that there was no balcony and no view.

Barra was amazing. His bright vibe, beautiful spirit, and willingness to help and accommodate was very much appreciated. I'd suggest the St. Regis to anyone celebrating an event and expecting 5 star service.

So, refreshing to find a hotel that remembers the days of class, elegance, hospitality...St Regis Atlanta is all that and more. One of the BEST establishments honestly in the world as everything they do is not just right. Its perfection!! when traveling to Atlanta, no need to even bother doing research as nothing compares or comes close to the level of St Regis!! We just spent three nights and look forward to our next trip in October which is already booked. R&S Stone

Came to town for a baseball game. Upgraded to Caroline Astor Suit. Service and decor was on point!

Every year I take my sisters to Astor Court for their birthdays. This year’s lunch was beyond expectation! The food was wonderful, the service stellar and the ambience set in the beautiful St. Regis made for a memorable celebration. This is also one of the few restaurants anymore where conversation with your party can actually be heard without having to yell across the table. A very special place for special occasions.

We did High Tea. It was excellent. Wait staff is incredible, food is beautifully presented, and spending an afternoon in this gorgeous room is exceptional. Highly recommend.

Went to experience their high afternoon tea. I thoroughly enjoyed it. The service was great, and it was a pleasure to have my first high tea experience here. The food was good. Going back and forth from savory and sweet is a good idea to keep from hitting the wall from the flavors as there's a good selection they give you. My party had some with certain food allergies, and they made sure those were considered and cared for! Would recommend them for not just a first experience but also just an all around fun time with the girls (or anyone in general!)

Always a wonderful & pleasant experience staying at this hotel! From the valet to the concierge, they ensure you have everything you may need.

Beautiful hotel. Great location. Delicous breakfast.

Expect to be pampered! This place is fabulous from the room to the butler service to restaurant choices.

The staff at St. Regis, especially Jeffrey, have made my birthday staycation beyond memorable. The location, bar, amenities, and most importantly the thoughtful warm touches were exceptional. I raved about my visit so much my parents have booked a room for their anniversary.

Main con: AC was broken, had to call an engineer at midnight, who was nice. Their fix was lacking, and I could not sleep. Had to call another engineer the following day, who seemed annoyed. Too hot to sleep once again. Smaller cons: bathroom floor could use a bit better cleaning, no towels at the poolside, iPad in room wasn’t working. Pros: beautifully maintained property otherwise. Everyone was nice. Just expected a higher standard from the Regis.

Wonderful experience the hostess who served me was sweet knowledgable and endearing. Eggs were cooked to perfection. Thanks Astor court for a memorable experience

We always love going to the Saint Regis, and we have been to this location several times. We brought our two and four-year-old with us this time and they had a blast! Everyone made them feel so special, with stuffed animals and popcorn and a movie in the room. The pool is great for a little kids, we had such a fun time!

Everything you would expect from the St. Regis name. The staff are incredibly friendly and helpful; the rooms are impeccably cleaned and fully supplied with anything you could need; the amenities and restaurants are neat as well. Tons of great bars and food in walking distance and there is a car that will take you places in the area. Make sure you make reservations for The Atlas and The Garden when you book your room as they are NOT a part of the hotel, just housed in it.

Top shelf ultra luxury resort where you are treated like royalty 👍

I would like to work with you🙏🏾

Had a great experience at The St. Regis Atlanta. Hospitality was awesome. Massage was great! Bar has a cool atmosphere and great decor. Margaritas and staff were on point. Definitely will be back soon.

Listen, I was here over the weekend into Monday for Pinky Coles wedding, and my cousin and I had a grand time. Everything was very nice. The only thing was, I wish they would consider offering some sort of complimentary breakfast, and parking would have been a bit cheaper. Other than that, I love it. My cousin made a reservation for us to do a tea party. The staff was very nice and even offered to take our pics. After we left the young man in the pic, he offered to take our pics as well. I thought that was nice. I would recommend everyone who is interested in trying this out whenever you're visiting The St. Regis Atlanta. Things seem expensive, but things are expensive everywhere. You'll get the value for your money, enjoy.

The Astor Court does not disappoint. No bar food here!!! Menu items are refreshing from the usual.

I was charged for a stay that I booked with points. The manager told me I was not “authorized to stay”. But still charged me. Unethical and fraudulent. Will be disputing the bank charge. Was not offered my Platinum Elite upgrade upon checkin. The bellman kept putting my shoulder bag on the floor instead of on top of the luggage (so unsanitary). The gentleman that checked me in was amazing (kind and lighthearted)! On one valet request, I had to ask for my car twice. On the next valet request, when checking out, valet disturbed me by calling to tell me the car is at the front already (basically telling me to hurry up). Overall, valet staff was kind. Butlers are disgustingly rude. But you have to speak with them for any/every request. Cleaning lady “huffed and puffed” as she cleaned my bathroom. Managers are even more rude. I will spare the details because it would just turn into a novel. But I see where the staff gets the lack of training. The manager said she would call me back, which she failed to do. Therefore, I left a message for Kari Hardiman, Director, and never received a returned phone call from her either. Last time I stayed here for approximately 1 month and didn’t enjoy the stay that time either. But I thought it was due to my own personal stress. This visit, I realized this staff is just rude and racist (even some of the black butlers). Astoria didn’t know how to pack a togo cup of tea. Room service delivered my chicken cobb salad with no chicken. I would conclude that this staff is miserable and under paid. Not taking any of their actions personally. Would recommend Marriott to train them better. I was more stressed than refreshed after leaving.

The Astor Court never misses! As regulars, we would be very understanding if they were good most times but only missed a few times. Surprisingly, this establishment has a perfect score with us and checks all boxes from service to food quality. This is where we trust bringing our friends and family both in town and from out of town.

Room wasn't ready. Pool is great, with great service. Excellent room service.

Very relaxing and the staff have been outstanding while making our stay enjoyable.

Buckhead. Not close to anything. Rooms were ok, but there was clear evidence shower had leaked into foyer space. We had booked meeting rooms and the overhead lights dimmed up and down, flickered the entire 3-day meeting we held there. Front desk couldn't make change to tip housekeeping (housekeeping was a shjning light in this hotel - they do exceptional work). We ordered lunch at noon at the hotel in the mezzanine restaurant, tables weren't set, we were handed the wrong menus (breakfast), it took over an hour to get food, and my colleague was served wine (after waiting 30 minutes and asking where it was) that was a) not what he ordered, b) had started to spoil. Even though this is a suburban hotel and should have a welcoming and gracious lobby, you have to go up to 4th floor to find food and beverage options. I would not stay here outside of a mandatory work event.

Beautiful place to have a wedding.