Based on 563 opinions finded in 2 websites
Based on 563 opinions finded in 2 websites
Opinions
Boloco has become a recent obsession. It's a Chipotle-style build your own burrito place. They have really fresh ingredients and tons if topping options. For their meatless choice they have grilled tofu or you could just have different vegetables. I've gone a few times and the staff is always friendly and there has never been too large of a line.
Easy Peasy101 . 2024-08-06
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I left a bad review a while back, and the owner responded and was super understanding and even gave me a discount for my next burrito. The food definitely improved this time around, got a good sized burrito and chips!! Shout out to Boloco management!!
Fabienne Maitre . 2024-07-18
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Edit: the owner reached out and fully refunded my meal, and asked more about how it went wrong so he can address the issues with staff. It's clear that Mr Pepper cares about the quality of food and service, so hopefully my bad experience was just a fluke. Original: Disappointed. Came here after a few years out of Hanover, and immediately thought the ownership must have changed. Turns out that's the case. Used to be delicious food, now it's lower quality than Chipotle. Sad day. Side note- as a vegetarian, I was disappointed to see a big chunk of chicken in the red salsa. I pointed it out and the worker was just like "yeah, that happens sometimes"
David White . 2024-07-18
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It is similar to Chipotle. The choices are pretty good. We had some difficulty finding it from the street because the sign is small and the restaurant is actually down in the basement
Wendy D . 2024-07-18
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Insanely good food here. Took a flyer on trying it and boy were we glad we did. My wife did the Modern Mexican Bowl and loved it. I built my own quesadilla and it was lights out good.
Matthew Porter . 2024-07-15
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Such a great place. Delicious food. Staff was great. Can’t wait to go back.
D G . 2024-07-10
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I am new to the area, traveling for work, while asking about a decent burrito in the area, a local coworker mentioned this place, he said it's like "chipotle". Man this place is way better!! so tasty I've tried chicken, steak, and today the carnitas just amazing! Food is excellent just beware if you order pickup you may have to circle around the block couple times or may have to park a block or two away. I believe it's worth the inconvenience...
Juan Vieyra . 2024-07-02
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Definitely will tell all my friends and family about this place I can't get enough of these goloco burritos stay open forever please thanks for the awesome food.
Joshua Lynch . 2024-06-16
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With the new owners, under the guidance of the co-founder, it seems that the restaurant has improved the quality of the ingredients and the flavor-fullness of the dishes. My summer burrito is similar to how I remember it, pre-pandemic. Now, if they could only bring back the smoothies and the Nutella milkshake, I will add another star to make it five stars. Please…. Recognizing that people are hungry at late hours in the night, I think it is helpful that they are now open till 9 o’clock as of May 2024.
sll 3.14159 . 2024-05-31
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New owners. Still delicious. Do they not have smoothies anymore!?!?
Sean Perry . 2024-05-21
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Service fantastic, atmosphere fantastic, food couldn’t be worse. I felt like I was eating cardboard, and even the cardboard probably would have more of a zest.
David Gershman . 2024-05-13
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I am incredibly disappointed with both my most recent experience at Boloco as well as the lack of service and communication since. I was not originally going to post a negative review, but I am quite disheartened to see a restaurant I once loved decline so much in quality. About a week ago, I placed an order ahead for pickup. I had a busy evening, so I wanted to pick up something quick, easy, and reliable from Boloco. Normally, I am quite satisfied by the food I receive from Boloco. The food is fresh, delicious, and made quickly. However, when I ordered ahead last week, my food was not prepared at the time of pickup. It looked busy, so I decided to wait a bit before asking a staff member. After waiting for 20 minutes (for an order I placed ahead of time), I decided to ask the staff if they were working on my order and when it would be ready. I was told that they were preparing it and that it would be ready soon. I ended up waiting another 40 minutes before they even started working on my order. I was literally standing in Boloco waiting for food I intended to pick up for AN HOUR. The staff workers were aware that I ordered ahead and made awkward eye contact with me for the whole time I was waiting. I was super uncomfortable and unhappy. I am also quite upset by the fact that people who were ordering in person were receiving their food much faster than me. I am not sure why the long line of people were in and out much faster than me, but I was incredibly annoyed by the fact that I ordered ahead for fast food and then ended up waiting longer than anyone. Because they didn't start my order until almost the end of the night, they were out of many of the toppings I had ordered for my burrito, so I did not even get to eat the food I wanted. The rice was undercooked; the meat was cold; half the toppings I ordered were missing. The bowl I ordered did not have cheese or lettuce on it. After waiting inside for a literal hour, I was incredibly upset to be eating mediocre food. After my incredibly subpar experience, I reached out to customer service through the website. I explained that the food and service I received were not the quality I was used to from Boloco, and instead I was ignored. I have not heard anything back and I am incredibly dismayed by the lack of service and support both that night and since. As someone who once loved and depended on Boloco for quick and delicious food, i am incredibly, incredibly disappointed.
Curious Squirrel . 2024-04-13
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Great food, service, location and atmosphere.
Laura Di Piazza . 2024-04-10
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Amazing food, great atmosphere, incredible prices, my go to for food in the Hanover area!
Joseph Fortunati . 2024-03-11
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Great customer service! I ordered food to be delivered to my workplace yesterday and doordash did not deliver it to the right place (not boloco's fault). One of the owner's CJ immediately reached out to me and made sure the order was remade and got delivered to me at work today. I also got a free cookie. CJ was extremely communicative and helpful, I've never had a restaurant be so committed to making things right! And the food was great :)
Emily Ariana . 2024-03-05
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My food was late and cold. These review responses are also condescending, Hanover Boloco. It's obvious that the level of service has dropped recently. Waiting to see if anything changes.
Jordan Russell . 2024-03-02
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Everyone knows my reviews. I’m fair and honest.Its Amazing to my that the owner did not greet or smiles at anyone as she rang people up. I don’t think she should be taking on that role. A smile goes a long way. I went here with my woman tonight. Customer service was subpar. Didn’t see anyone smiling or greeting customers as they ordered. Ordered classic Mexican with carnitas and extra protein. Pork was dry as can be. The attached photo will prove that. If you know pork you’ll see it’s dry as flour. Absolutely no flavor at all. Food was also cold. Makes me wonder if they are following town regulations. Attaching pics. I do not recommend at all. Chipotle and Moe’s is by far better which is sad because they are a huge chain.
Angel Simmons . 2024-02-28
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We've been coming to Boloco for 3-4 years now, and while we liked it, things have really improved under the new owner! The space feels warmer and more inviting, it's cleaner, the service is friendlier, and the food is definitely tastier. I always get the elote burrito, and I noticed on a recent visit it was so much more delicious than it had been on previous visits. If you haven't been in a while, highly recommend coming back. Now that the place is under new ownership. The restaurant got a major upgrade!
Amy O'Leary . 2024-02-26
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Great food and service. I wanted to update my review after ordering food last week. Since it was less than a hour till closing I could not use the online service so I called in and after giving my order information I was asked to add a tip. I found it frustrating to be forced to tip for counter service that I would pick up. I can't imagine this is approved policy to put a customer on the spot like that. I doubt the employees are paid wages that rely on tips. I couldn't imagine finishing a project at my job and putting my hand out. In the future, if I call in an order and asked for a tip I will cancel it. Tipping culture in the US has gone nuts.
Todd MacKenzie . 2024-01-24
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Overall great time would come again and again!
Lizzy Pelton . 2024-01-05
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The owner is always pushy when ordering and rushes us along (even when there’s no line). Often, the rice is undercooked and they are out of vegetables etc. The prices continue to increase and the portion sizes continue to decrease. Unfortunately, Boloco has become less worth going yo. In the area, however, I would recommend Boloco over Moe’s.
Adam S . 2024-01-01
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The food is a little pricey, but it's good and the quality makes it worth it I really like their baked tofu.
Amanda P . 2023-12-08
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Always great food and service. They are wonderful and quick to fix any issues.
Jenifer Chagnon . 2023-11-29
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We online ordered an original burrito with steak, boloco rice, cheese, mango salsa, guacamole & buffalo sauce. We received nothing in the burrito besides steak, the wrong rice, and cheese. We payed for those extra add ons and they didn’t put a single one on there. Won’t be back.
Marissa Picknell . 2023-11-25
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Favorite place for when I need something quick and delicious
Merritt Loring . 2023-11-23
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Ordered delivery at 11:30 AM, my coworkers ordered around 12ish, three orders came in around 1:30 none of them were mine, I had to wait another hour for the food to come in they said they would refund the order but they never did... I am very disappointed I have been ordering from them for years!
Ashton Vaughan . 2023-11-08
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The final Boloco! Farewell to the ones in Vermont and Boston, but the Hanover Boloco is holding it down in a big way.
Eric George . 2023-10-02
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I order delivery for myself and coworkers regularly because the food is amazing, the ordering menu is straight forward, and delivery is always on time!
Vievader . 2023-09-21
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Fantastic service, really appreciate that they deliver!”
Jennifer Godbout . 2023-09-16
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Compared to chipotle this place is a bit of a disappointment. Small portion sizes (they don’t fill the bowl), a lot of rice, and not as much flavor. There’s plenty of good seating both indoors and outside the restaurant. This strikes me as the kind of place that does well with college students after a night out but as a normal restaurant it’s very meh 🫤
Ben Shope . 2023-08-10
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Love BOLOCO (Boston local company) so sad to see other locations changing to “B goods”. Best burritos and cookies!
Amanda Bridge . 2023-08-09
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Great staff, great food, great service!
Amy Hamilton . 2023-08-04
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Great healthy, affordable lunch spot. Burritos, tacos, salads and bowls. Delicious.
James Ewing . 2023-07-26
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Soooo good! The whole experience. And the website ordering is super easy so that's a huge plus!
Cassandra Hamel . 2023-07-21
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Yummy and I like that you can order on a kiosk then sit and relax.
Caroline Engvall . 2023-06-27
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This was hands-down the worst Boloco I've ever been to. The bathroom floor was dirty, the lights were broken, and the one stall had a broken lock. My rice bowl had very oversalted rice, they forgot to add my extra guac, there was no flavor to the tofu whatsoever and the actual flavor - the summer bowl fruits and veggies - were barely present. It was the most expensive, worst rice/bean bowl I've ever had. My partner wasn't impressed with his meal, either.
Bridget Reed Morawski . 2023-06-27
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Lhdk food and plenty of it. Both my wife and I had burritos I I larger one as I am the larger person. Interesting in how it works. They have a variety of different things that you can add to your burrito. They have been ordering which they place things on a burrito and I'm sure works with the other things they sell. I had considered getting a quesadilla but burritos seem the right thing to do. They take the taco and steam it so it's nice and soft. I'm not sure I like that that much. I think I'd rather have my taco on steamed and then they put the ingredients in one by one. There are extra charges for queso. Those extra charge I think for Glock as well as for some of the proteins. Gives you a lot of food they do give you. Or you can get plastic knife on fork but it's kind of small for the purpose and the knife is not going to cut anything. Overall food is very good. The atmosphere is a bit stark but I'll be going back when I'm up in Hanover. Physically the place is a basement restaurant, there are some windows that let light in from the front and there's plenty of lighting so it's not an issue. The staff was extremely friendly and helpful. Recommended for families for kids for college students.
Jim Ryan . 2023-06-13
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Burrito Bowl was very filling. You can order a variety of food staples.
Geraldine Ryan . 2023-06-12
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Delicious food, warm hospitality in a central location with reasonable prices.
Yankele . 2023-05-26
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The food is amazing and the atmosphere was great. It was exactly what I was looking for.... 🙂🙂🙂
Cyrus Lyford . 2023-04-13
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Thank you for changing your recipe back !!!!!!!! My daughter and I love boloco and ever since the concord NH location closed many years ago we now travel to Hanover just for you !!! We went a few times in the last 2 years and we were not happy our burritos were sour and just not good and we drove an hour and a half one way, that’s a three hour trip just to throw them away after a couple of bites. Well today we said let’s give them one more chance and we made the trip and I’m so happy that we did !!! my burrito tasted like my very first Boloco so many years ago Thank you for a delicious lunch and again thank you for changing your recipe back to the original If it’s not broken don’t fix it ♥️
kelly rowson . 2023-03-22
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Yummy! Quick. Lots of great options for meat lovers and vegetarian and vegan. I love the farro as an option.
Barbara Abbate . 2023-03-16
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Food is delicious! I didn't always feel this way because I was always building my own burrito and then I started ordering the specialty items and now I order like once a week! Food is top notch!
Adam Parmenter . 2023-02-22
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We recently came to the Hanover location to get takeout and I experienced a situation with one of the employees that needed to be resolved. John Pepper, one of the co-founders, took the time to speak to me on the phone to clarify any misunderstanding that happened and come up with empathetic steps to take moving forward. We've always love the food at Boloco (it kept us nourished during the three months our infant was staying at the Intensive Care Nursery at Dartmouth) but I have even more respect for this establishment now!
April Brown . 2023-02-02
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Excellent food and excellent service
Todesengel 1875 . 2023-01-14
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The Elote Burrito is the best thing on the menu. I'm a tad biased cause I love elote. I'm told the other styles and custom burritos (like Moe's or Chipotle) are good as well.
Sydney M . 2023-01-14
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Yeah we eat here every week. Generally they're great. Don't come here on busy days though.
Vishnu Soni . 2023-01-04
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My experience with Boloco is always top notch! They get our food order correct, the food is always fresh and delicious, they deliver in a prompt manner (usually before the expected delivery time) and the staff is kind!
Kelly Baker . 2022-12-29
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Front door did not close leaving the whole place chilly. On the other hand the food was delicious and unique. You get to basically tell them what to put in your burritos. The staff was truly super helpful and friendly. Great place for a quick lunch.
Twiggy . 2022-12-23
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Easy to order online. Order prepared quickly and pick up was super easy.
Abigail Metcalf Underhill . 2022-11-17
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Amazing street corn carnitas burrito. I frequently work in the area and always stop in at least once a week, when I’m near.
Josh L . 2022-11-14
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My daughter loves this place. Burritos are pretty good for fast food and service was excellent during a recent visit. The young workers had great attitudes and were very friendly. Management must be doing something right.
Adam Hescock . 2022-11-13
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Great food. I had a couple special requests in my most recent order and they were handled perfectly.
Megan Dodge . 2022-11-01
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Food tests fresh and delicious
Edwin Arboleda . 2022-10-31
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Worst excuse for a "burrito" at BoLoCo in Lebanon, NH. Okay, I get it... Dartmouth is 2,200 miles from the Mexican border. But seriously? We bought 4 burritos and all four were essentially "dry, rice burritos". Probably a full cup of rice, wrapped in a cold tortilla, with bits of chicken and beans added as flavorings, rather than as ingredients. If you want Mexican food in Lebanon, you're better off spending your money on one of those dangerous-looking "tacquitos" under the heat lamp at 7-11.
Dennis O'Connor . 2022-10-11
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Just started work at Dartmouth and ordered a small burrito. It was fantastic and I’m going to be spending way too much money at this place.
Christian Ayer . 2022-10-10
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Always great food! Delivery drivers are always so nice,
Christa Lewis . 2022-10-05
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Boloco is just great Mexican food with plenty of choices, many sides & it is so convenient to order online & pick up. Boloco=Delicious!
John Dadmun . 2022-09-22
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The food is overall average. It's edible and fine, and that's about it. It fills a niche in Hanover which doesn't have all that much quick service, so it's technically one of the fastest options. It's helped me out in the past when I was in a pinch and needed a bite to eat, gets 3 stars for that. But it's not exactly a standout meal, at least for me. Edited: My initial review was unnecessarily harsh.
Gautham Prakash . 2022-09-17
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Great food great service! Loved it!!
Ellie Umpierre . 2022-09-05
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I will gladly drive 40 mins just to go here. Amazing people, amazing food. Highly recommend!!
Rilyn Lafoe . 2022-09-02
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Marriott recommended this as similar to chipotle and it had the same great taste but was even better! We will definitely order again. Thank you.
Ann L-B . 2022-08-28
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Best. Milkshakes. Ever. Also great burritos, salad wraps at inexpensive prices. Fantastic vegan options too! I have no idea what I would have done for healthy, tasty vegan food if this place wasn’t around when I was at school!
Neerja Bakshi-Sharma . 2022-08-24
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Amazing food, fairly priced, and was even delivered 20 minutes sooner than expected today!
Allisen Britch . 2022-08-22
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Awesome experience with every item ordered, a rare feat.
Abhimanyu Sharma . 2022-08-01
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It was fine, nothing really that good and when I went they were very behind on to-go orders, so I had to wait almost 10 minutes to order. It would have been worth it if the food was good but it was just pretty mediocre. :(
Jake Isenberg . 2022-07-20
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Today was probably our 10th visit to this Boloco in Hanover, and it seems the quality and friendliness is dropping off. I've been to a bunch of Boloco restaurants in Boston, and every time the staff has been very friendly. During today's visit, and even after double checking to make sure sauce was added, it tasted like it wasn't. Our burritos were very bland. Secondly, it felt like the "older" gentleman working there was short and hurrying us along with only 1 person behind us. They were not busy! This has happened the last couple times, and we've always friendly, so I'm not sure why we were treated this way. I can overlook bland food or minor errors occasionally, but not unfriendly service. Not sure I will be going back.
Court Brannen (CRB97) . 2022-07-14
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Great fast good service Only problem is that to cut down on contamination they got rid of the peanut sauce which was a family favorite
Stephan Edel . 2022-07-11
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Ordered food for delivery. Was very disappointed by the charred cookies they sent us. These are inedible. They are rock hard and burnt to a crisp. You can see one of the cookies is normal, but then 2 of them are roasted. I let management know about this and they made it right and some. I Will continue to give boloco my business because of their prompt effort to make things right.
Troy “WhizKid” Beck . 2022-07-04
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Always a Great choice for Super Fresh ingredients!Excellent Guacamole!!! Great options to choose from on the menu. SUPER Friendly Staff!
Jason Young . 2022-07-02
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Oh how I love chomping down on a massive burrito with everything in it! My favorite order is the modern Mexican burrito, sized up, with carnitas, broccoli, corn, and whatever cheeses and sauces strike my fancy that day. It's quite worth the price, too! If I had one crib, it would be the common crib about burritos, which is that the burrito is a bit heterogenous: I would prefer each bite to have a little bit of everything. My friends are known to like their classic Mexican and elote corn options as well. They have the same options for their tacos, salads, and bowls too; and each item has very flexible, subway-like customizability. For me, it's basically Subway for burritos. Overall, I love Boloco for enabling some of my most wholesome, comforting, face-stuffing meals. It's the kind of thing to follow up with a nap or a nice book. Update: worth mentioning, they're pretty affordable, too. And also, my new favorite is the summer burrito!
Ankita Sarkar . 2022-06-28
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Small but good service, food tastes great
xander ridge . 2022-06-23
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Fresh, quality, I order them for the fast affordable takeout. Highly recommend!!
Lisa Machado . 2022-05-27
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Boloco always has the nicest people working. We just ordered for 6 people online on a busy Friday night and while not on time, they were honest about timing & made our food ASAP & we’re so kind when we asked about our order. Love boloco!!!
Meg Moody . 2022-04-30
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Quick meal made your way! Delicious!! I have yet meet a burrito I didn't like. I ordered from the app, walked in, picked up my order and left. It was so easy. Of course the burritos are the best!
Erin Clark . 2022-04-22
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Stopped her when we were in town and had never been before. Amazing food, was nice to have the option of farro for the bowl!
Jenn Dietz . 2022-04-20
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Had the modern mexican burrito with carnitas. Not as flavorful as it sounded. Okay at best.
Richard Vierra . 2022-04-19
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As I peeled away the foil from my latest purchase to reveal the burrito within, I genuinely paused for a moment to admire how well-wrapped my burrito was. Where other establishments might peddle leaky or torn tortillas, I was so impressed by how snug and secure my burrito was that I had to write a review, and I literally never do that. While we're at it, I'll just say it - Boloco is better than Chipotle. Change my mind.
Decker Wentz . 2022-04-18
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Oh my!! My first visit to a Boloco and won’t be my last!! Their options for vegetarian and vegans and the health Conscience are great; Tofu, beyond burger, farro and brown rice!! I ordered a Yummy bowl and had the awesome staff fill it with farro, tofu, black beans not swimming in salt, caramized onions, carrots and broccoli and topped it with a tantalizing mango salsa and cojoita cheese!! Yum
Sheryl Campbell . 2022-03-23
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Another great meal at Boloco. Easy online ordering and ready when I arrived.👍
Andy Williams . 2022-03-10
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Our all time favorite easy to go meal! Fresh and hygiene.
H Suk . 2022-02-25
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Second time eating here and my family and I have really enjoyed it. Great menu, affordable prices and healthy meal.
Justin Brown . 2022-01-19
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Great selection and super tasty. Vegan choices as well. Loved the tofu and the tomatillo salsa!
Stacey Rothchild . 2021-12-12
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If you want to keep the five stars, you’ll bring back a Concord NH location. You know what must be done
Hunter . 2021-11-27
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Always SPECTACULAR food and very quick delivery! drivers are always very friendly as well
Jordan DeFord . 2021-11-03
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My biggest complaint is that the food was a bit bland, so grab some extra hot sauce on your way to sit down. It is also not at all handicap friendly, so skip it if you have trouble with stairs (that is one star off). Otherwise the interior was nice and clean, and there were some nice outdoor seating options. The food was healthy and priced on par with similar restaurants. The staff was nice and helpful.
doug bevan . 2021-10-12
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Shout out to Boloco for follow up with my review and making sure everything was perfect. Thank you again and keep up the hard work. Food was great!!!
sarah tessier . 2021-10-07
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Boloco is a great joint for a burrito, easy for take-out, easy for order ahead, good variety for all diet types.
Jacob McGinnis . 2021-08-21
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My wife and I had lunch at Boloco -- and both of us were quite satisfied. Not outstanding by any means but a decent and tasty lunch without being costly. That worked for us!
Trup . 2021-08-02
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We've missed Boloco since they left BTV and were so happy to detour on our road trip for some burritos!
Cheryl Herrick . 2021-07-08
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Will be a loyal customer as long as I'm on the East Coast they're Elito burrito is to die⚰ 4 and brought back so many memories since I'm from Ontario California Mexican street corn was a staple walking home from Junior High School wth friends but it's SERVED on a big popsicle stick! so good😋👌 great memories and great food here!!🌯🔥 I'll b back
Jenny boom boom . 2021-07-06
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Solid place. Food is not memorably good, but it’s dependably good.
Ted Barnett . 2021-07-03
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We had a great experience. The food was good. The best thing about the place was the staff. We were greeted warmly and made to feel welcome. The booths were comfortable, and they sell my favorite iced tea.
Annie Nessen . 2021-05-30
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This is probably one of my favorite restaurants around!
Ella Sousa . 2021-05-28
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Great place but as of last week, they do not do deliveries anymore. Please update google to show that so it doesn’t mistake people.
Steven Cordova . 2021-05-25
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Wonderful place to go for a treat or night out with friends. The menu letting you pick your food and what style you like it in opens up loads of possibilities, and is very unique. My personal favorite combo is the "Elote Nachos with Steak".
OxBox71 . 2021-05-10
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Decent food overall, but it's expensive and inconsistent. Portion sizes are reasonable, but for the price, I'd expect more (the biggest burrito is really a medium compared to other places I've been). The main issue I've had is the inconsistency. On more than one occasion the tortilla has been hard, rice hard, and filling not hot enough. Other times it's been great though...
Curt . 2021-05-03
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SO much better than Chipotle lmao.
Elizabeth O . 2021-04-18
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ECO FRIENDLY. High level of respect for BOLOCO. They have great tasting food that is sourced in a responsible way and ALL OF THEIR KITCHEN SCRAPS GET COMPOSTED AND FED TO ANIMALS AT A LOCAL FARM.
Matt Stuart . 2021-04-17
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Nice service at counter. Tables unclean. Prices typical for Hanover.
Michael J. Farrand . 2021-04-04
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