Based on 2.559 opinions finded in 2 websites
Based on 2.559 opinions finded in 2 websites
Opinions
We love this BurgerFi! The staff is so friendly. We live out of State and are happy our son is a freshman at UCF and we look forward to many visits.
Wendy Rhoe . 2024-09-06
MORE AT Google
andre’s is the best manager!!! his service was soooo good
aleignb . 2024-09-04
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Anais was a great help on helping me decide what to eat and make it an easy process. Would come here again. Service from everyone was great too.
Bazeyy . 2024-09-02
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Anais was goated and very sweet!! Also kid wiping down tables was very helpful and energetic!
Erin Enrique . 2024-09-02
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Anais was super sweet, patient with our order and checked on us frequently. They even brought a pup cup out for our dog with us.🥰
4theSimpsons . 2024-09-02
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I ordered a pumpkin pie shake, my servers name was Edriel and he was very kind, he made my shake super fast and I enjoyed it, I would recommend the pumpkin pie shake, it’s awesome. 👍
Mariah . 2024-09-01
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Emily was so kind and super helpful with the menu! Will be coming back
grace ellison . 2024-09-01
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Went in and got quick and amazing service from Anais 10/10 coming back
Mahmoud Lutfi . 2024-08-31
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Our server was Anais and she was amazing! she was so attentive and made sure we had everything we need and she was very kind! The food was very very good and so fresh I definitely recommend!
Raegan Orin . 2024-08-29
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I went last night and the food was good but that was no surprise since Burgerfi always delivers. But the server Emily was so kind and welcoming, she even offered me a water cup while I waited which I thought was sweet. I will definitely be returning to this location
Macy Villar . 2024-08-26
MORE AT Google
Awesome atmosphere, and friendly staff every time we go! Emily was our server today and she was great. Food was out fast, and was delicious!
Anna Todd . 2024-08-24
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I had a great experience at BurgerFi today. Emily was the friendly face at the counter. The burger and fries were great, the onion rings were just okay, I’ll probably just get the burger and fries next time. The restaurant was clean and the table and chairs were well placed, with additional seating on the outside. Music was playing and just a chill environment.!
NM AR . 2024-08-24
MORE AT Google
A delightful place to get out and have amazing food. Great deals and amazing service. Anais was my serving and she was incredibly sweet and accommodating. 11/10
Burn 1109 . 2024-08-23
MORE AT Google
My server, Anais, was so kind and relatable, she not only responded to my questions about the menu in a professional manner but she was also super friendly and accurate with my party’s orders. She brought us our food and again, such a pleasant server! The food was amazing, and the atmosphere was also super clean and open!
Madison Chiaro . 2024-08-20
MORE AT Google
my server anais was amazing and she is the best server ive had . too bad i ordered a burger with caramelized onions and i got sweated onions instead. it wasn’t anais’ fault tho, she put in the order correctly and did amazing checking on me. 10/10 give her a raise
Aaron Stark . 2024-08-20
MORE AT Google
When I went in there Anais Rivera was such an amazing help .. the food was amazing, I would recommend everyone go there!!
Brianna Hill . 2024-08-20
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Emily and the owner were super hospitable.
Dominic Virginio . 2024-08-19
MORE AT Google
I had sickle cell, but then I went to burgerfi. I still had sickle cell, but the burger was great. This employee named Emily was also very helpful.
Connor McDaniel . 2024-08-18
MORE AT Google
Shannon was phenomenal. She made my experience at the BurgerFi restaurant spectacular. She offered me a sample of custard with the cutesy rainbow sprinkles. Thank you Shannon for all you do, you are appreciated!
Catarina Santinho . 2024-08-18
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The service was chill 🔥🔥🔥 but they gave out suspicious free custard and gave my friend the wrong food - still chill tho, would come back #unitedstatesofamerica #chargeon
edgeofglobe . 2024-08-18
MORE AT Google
The food never disappoints no matter what I get on the menu. Every server has been very nice for us and always helping us with what we need. The store tends to be chilly so bring a sweater.
Totbow . 2024-08-18
MORE AT Google
This nice girl named Emily took my trash for me :)
Julian Ibarra-moulier . 2024-08-18
MORE AT Google
I had stage 4 cancer, then I ate a burger and I still had cancer, but at least the burger was really tasty
Will Thomsen . 2024-08-18
MORE AT Google
Gianna was the best helping us when we ordered. Everyone was super nice and food was amazing.
Silvia Yordan . 2024-08-18
MORE AT Google
Excellent service. Everything made fresh as I ordered.
CompuEx Billing . 2024-08-18
MORE AT Google
this place is fire the servers were great and attentive and the music is a vibe
Nicole Acosta . 2024-08-18
MORE AT Google
Anais has great customer service.
Peyton Foos . 2024-08-18
MORE AT Google
Great service! Our server was Anais, she was very professional and friendly; very attentive. She offered different options from the menu. Even after food was served she approach us and asked how everything was. Food was amazing!
Ileana ayala . 2024-08-18
MORE AT Google
Great place to get awesome food! Shannon was a great server!
Hunter Burtha . 2024-08-17
MORE AT Google
Every staff member was kind and attentive and Shannon even came to our table with custard samples. Quick service and delicious food!!
Betsy Penn . 2024-08-17
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Shannon is the GOAT! Food was awesome, very hot, definitely gonna come for lunch.
Colby . 2024-08-17
MORE AT Google
We had great service and food. Gianna was amazing! Gianna shared some custard with us.
Joe Mertz . 2024-08-16
MORE AT Google
amazing service!!! Gianna was very nice and patient with me ordering!!! I will definitely be coming back!!!
Abigail Gadoury . 2024-08-16
MORE AT Google
Gianna was an incredible server!! Very attentive and helpful!!
Casey Tuetken . 2024-08-16
MORE AT Google
Recently, I grabbed a bite with a new friend at the UCF Burger Fi. We had considered several, typical fast food chains nearby but we decided to go with Burger Fi based on our experience of them in other states, such as in Raleigh, North Carolina, for serving quality food in a family-friendly atmosphere. Sure enough, the atmosphere, food and staff at the UCF Burger Fi was not only the same but even better. We ordered the classic signature burgers and fries and the meal came out great with super service from the employees who were working during our lunch there. The customer service was exemplary with detailed order taking to cater the meal to our preferred choice. At the register there was a kind lady named Gianna who also offered us some of their soft serve custard as we briefly waited for our order to be cooked. The kind and impressive management, Ms Dakota and Mr. Miguel, were very engaging and noticed the great time my friend and I were having. It was quite touching to see wen we realized that they were patiently waiting for an opportune moment to talk to us let us know more about their restaurant and some ways that UCF students and local folks can save cash through community discounts given by the store, or gain coupons made available through an app called “Zupp.” We’ll be back for more great food and encourage others to come with us to have an awesome time at the Burger Fi near UCF Orlando!
David Shobe . 2024-08-16
MORE AT Google
Fist time I have Been to BurgerFi walked in music was playing and it was very clean as well. A young lady named Gianna helped me out I ordered the Chefs burger with fries and a drink as well. It didn’t take that long to revive my food waited 10 minutes approximately. I took a bite of the burger it’s so juicy and mouthwatering and the Cajun fries were the top of the notch. And a few minutes go by and Gianna came to me and asked for some Free Frozen custard I said yes is would it was amazing as well. I would definitely come back here if I ever came back to Orlando. And the staff is wonderful as well miss Gianna deserves a raise or employee of the month.
Nedim Hadzic . 2024-08-16
MORE AT Google
Such amazing service! Great food! Gave my friends and I custard!! So awesome!! 10/10 recommend
Payton Wolnik . 2024-08-16
MORE AT Google
Was helped by a very pleasant woman named Anais, she was very helpful and made sure my order came out perfect. Food was also amazing
Jeremy Wilson . 2024-08-12
MORE AT Google
Everything was fantastic except for Shannon. She was wandering around asking people to leave a google review about her service, when she didnt provide any. She didnt take our order or bring our food to us. I think i saw her clean a window, that was about it. She basically just stood around the whole time i was there.
Alek Fettig . 2024-08-12
MORE AT Google
The food was great and Shannon was a great server.
anique kattenberg . 2024-08-12
MORE AT Google
Sarah was amazing, nice, kind and helpful! One of the best burgers I ever had and the fries are incredible, vanilla ice cream cup is delicious! Recommended!
Fiorella Arguedas . 2024-08-11
MORE AT Google
Great service and great BURGERS. Thank you ANAIS for your amazing costumer service skills. ⭐️⭐️⭐️⭐️⭐️
Edgardo Franquiz . 2024-08-11
MORE AT Google
Food was so delish, ordered and conflicted burger and a CEO (bomb) the manager Sarah is super sweet gave good suggestions and has great customer service. Will def keep coming.
Aye Centeno . 2024-08-11
MORE AT Google
Sarah was extremely friendly and attentive. The food was great. We had a party 7, and everyone was very happy.
Randy Tomasso . 2024-08-11
MORE AT Google
Food came out fast and service was exceptional! Our server Sarah checked on us multiple times and ensured all of our expectations were met.
Zeke Dickman . 2024-08-11
MORE AT Google
Food is great, fairly priced and promptly served, staff is friendly and knowledgeable.
gartfr . 2024-08-11
MORE AT Google
My bun was cold. Not grilled like usual. My cashier was great. She came out and checked on me. Above & Beyond. Her name is Anais. Please extend my appreciation for a job well done
William Ferrante . 2024-08-10
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Andis was super helpful and attentive. Food was excellent. Service was very welcoming. Ordered a vegan beyond burger, but came out just vegetarian. They quickly fixed the problem and provided coupon as an apology. I was satisfied with the was it was handled. Once received properly, it was excellent.
Chris Blackburn . 2024-08-09
MORE AT Google
Excellent service, good atmosphere and very good food! We liked the attention of the girl Anais
Alexa Noriega . 2024-08-09
MORE AT Google
This is our favorite BurgerFi location! The food is delicious, the place is clean and the service is exceptional!
Gianna Phelps . 2024-08-09
MORE AT Google
Service was outstanding, Mayra was on top of the ball as per usual!
Riley S . 2024-08-08
MORE AT Google
On move-in day, we had an amazing time with our son and his UCF friends/family at BurgerFi. Food was fresh and the service was friendly Thanks to Mayra & Miguel
Susanne Soffian . 2024-08-08
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Mayra was an excellent server and the food was amazing! Theyre a real one frfr
Vickie Cobb . 2024-08-08
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First Wagyu hotdog I’ve had - service was excellent, thank you Mayra!!
Amy Anderson . 2024-08-08
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Superb food, great experience. Shannon took my order and made sure it turned out perfectly. Thank you!
Homucifer's Friend . 2024-08-06
MORE AT Google
Thanks for your great service Logan!
Jordan Williams . 2024-08-05
MORE AT Google
our server Logan was super awesome. super friendly and energetic, and easy to order with! food was great per usual and we even got little samples of custard from Logan :)
kate . 2024-08-05
MORE AT Google
Great location. Food was very good. Our server, Shannon, was helpful and friendly.
matt rex . 2024-08-05
MORE AT Google
Food was delicious and Emily was super helpful and attentive.
Julia Kempnich . 2024-08-03
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Gianna was awesome! Great attitude, attentive, and helpful. Great service
Jared Grace . 2024-08-02
MORE AT Google
Food and service is so good here! Thank you so much Mayra for amazing service!
Idella Jones . 2024-08-01
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Awesome food and dinner experience. Excellent service from our server Mayra! Got free samples of the new custard items!!
German Martinez . 2024-08-01
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Great food and great service. Thank you Emily! You did great!
Sean . 2024-07-31
MORE AT Google
Service has much improved with the new ownership!
Adam Hymel . 2024-07-31
MORE AT Google
Emily is doing an excellent job! She is friendly and attentive.
Maria Jupiter . 2024-07-31
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Excellent service under new management. Emily was fantastic!
Bryan Rodriguez . 2024-07-31
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I get takeout from here, like twice a week. Food is usually good, but sometimes the burger needs more cooking or less cooking. Today actually pissed me off to have the cashier try to practice his Spanish on me when I'm clearly telling him in English. The situation was awkward and bothered me, like, buddy, I'm not Duolingo. I thought only about hitting him with a chair until I got my burger. Won't be visiting the place for a while. 😏
Jony Tapa . 2024-07-30
MORE AT Google
This is the best BurgerFi location. Great customer service and even better food. Emily helped us feel so welcomed today!
ki . 2024-07-25
MORE AT Google
8 of us came as a group and ate at BurgerFi Thursday afternoon. The staff and Emily was very friendly and attentive and the food was delicious! The manager came by to say hi and helped us clear the table and handed us a cookie. Truly a great experience at this location and I will be returning. Highly recommend!
Andrea Tardif . 2024-07-25
MORE AT Google
Always great food and the staff is always friendly! My 79 year old Dad loves BurgerFi. 😍
Deb Richardson . 2024-07-25
MORE AT Google
The food was great and thank you Emily!
Nabyl Jimenez . 2024-07-25
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Excellent food and great service from Emily.
Joey Abraham . 2024-07-22
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Excellent food, one of the best burgers I have ever eaten, the lobby very clean, good attention from the cashier, they didn't take long to deliver the food....
Eloy Alicea Albaladejo . 2024-07-21
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Helloo i met a worker named Morgan who made my experience very pleasant. the food was very yummy and came out quick!!
Melanie Perez . 2024-07-07
MORE AT Google
Morgan was nice and gave us great service
Joseph Negele . 2024-07-07
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really enjoyed the experience and got great service from Morgan!
Timothy A. . 2024-07-07
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so friendly and awesome vibes in this place. The manager Morgan checked in on us twice like we were at a fancy restaurant. She’s so nice Best burger fi in the area
Dom Egoz . 2024-07-07
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Truffle fries were amazing. Morgan was very nice and provided excellent service.
Andrew Willison . 2024-07-07
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Food was very good and Morgan was really friendly and inviting, very good experience overall.
Eli G . 2024-07-07
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Great food and amazing service from the manager Morgan
Nick Martins . 2024-07-07
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Morgan was very friendly great place
Lance Crawford . 2024-07-06
MORE AT Google
Morgan was the best ever, look forward to seeing her again and again. Excellent customer service and great vibes… Definitely won’t disappoint
Tanya F . 2024-07-06
MORE AT TripAdvisor
Ms.Sarah was Awesome and very Helpful with a mishap that happened. Thanks for your kind and genuine help Sarah. Awesome Customer Service!
G. . 2024-07-02
MORE AT Google
Burgers are amazing!! They also provide a discount to UCF students which is very nice. Highly recommend the garlic Parmesan fries.
collins . 2024-06-29
MORE AT Google
I frequently go to this place and I have always had good experiences, but today because of a simple question, the cashier named Alanna, got irritated and was very rude. If not for my daughter wanting to eat in this place, I stayed. If not I would of simply left the place. I will not return to this place and much less recommend it.
Francisco Medina . 2024-06-26
MORE AT Google
The service was amazing. Thank you to Sarah for being very attentive and helping me with options to pick from!
Amarye M . 2024-06-26
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I haven’t had a chili burger in Florida in a long time! This did not disappoint. Super clean and great staff
John McPhail . 2024-06-20
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Very disappointed in our visit. I convinced my friends to have lunch here and service was very embarrassing. After getting my friend’s order wrong, the worker came up to us saying that she accidentally rang up two fries. We said it was okay we will just take a refund and she said that they don’t do refunds. I’ve never been to a restaurant that does not refund especially when the worker admits it was their fault. Unless they plan to make it right we don’t plan on coming here anymore.
Rayven Miller . 2024-06-09
MORE AT Google
Good experience at BurgerFi. Sarah was very kind and helpful.
Christina McCullough . 2024-06-08
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Gianna was incredibly sweet! The food was AMAZING!!
Justine Aikens . 2024-06-07
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The food was amazing and it came out fast! Gianna was very nice and welcoming!
Justus Aikens . 2024-06-07
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In Orlando near UCF to search for apartments for my son and his friends. Went to Burger Fi to discuss what we had seen. Six about to be college kids and three parents. 8 ordered burgers, 1 large specialty fry and three small fries (1 large for the table might have been enough) and drinks. Burgers came out in a reasonable time (2 pm and not busy). We didn't get our fries until we were done with the burgers so... That is the service issue. Good was great I usually suck with 5 guys bc it is reliable and Delicious and, well, overpriced, but I know what I'm in for when I walk in the door. Except for the service, burger fi was great. Might have to try one back home sometime this summer.
Terry Bigelow . 2024-06-06
MORE AT Google
Great service! Helped out pretty quick!
Heaven Larsen . 2024-06-05
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Great service, food was quick to get out.
diem m . 2024-06-05
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The food is great, and Gianna was very friendly!
Ryan Noble . 2024-05-26
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Gianna was very sweet taking our order and the food was great a usual. Got the CEO burger with 2 extra patties :D
Pablo Cuervo . 2024-05-26
MORE AT Google
Great burger Nice crew Parking not the best but its so close to UCF its understandable
ryancasto1 . 2024-05-22
MORE AT Google
got the ceo burger and truffle fries, sarah and logan were so amazing in providing excellent customer service and delicious food!
lenaia powell . 2024-05-21
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The crew is attentive and very kind! Logan is a great server. Clean environment with great portions and good food.
Mya Lichtarski . 2024-05-21
MORE AT Google
Gianna went above and beyond to take care of my group today. The food was fantastic and the service was truly top notch. Incredibly fast and friendly.
Tyler D . 2024-05-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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