Eddie Merlot's in Pittsburgh - Phone Number, Reservations, Reviews

We had an amazing time. Our server Chanelle was amazing. So sweet and full of recommendations. Henry came out and chatted with us a bit and gave both of us hugs. Definitely the best experience I've had at any restaurant in quite some time. The food was delicious too! Must get the crab cakes.

Service was exceptional and the food was great. A little pricey but you expect that for what they serve. The wagyu ribeye was butter soft and the carpaccio exceeded expectations (1st time I have ever tried it anywhere)

This was a tough call. The filets were prepared nicely with very good taste but the sides were bad. The broccoli’s crowns were brown, the sautéed mushrooms tasted badly and looked worse where our server had no clue how to navigate a business meeting that was occurring. The server, he, kept on interrupting repeatedly during conversations and had a difficult time navigating his role in the evening….ahhhh simply serve, you are not apart of the meeting. This is the 1st time I have tried entertaining at this Eddie Merlot and doubt I will ever again.

The beat part of the dinner was the friendly and accommodating staff. The food was good and well worth the price. I had filet mignon, which was done to perfection. The only draw back was that we made a reservation yet, had to wait 30 minutes for a table.

I still dream about the way too expensive steak that I had a few weeks ago. Probably the best fancy restaurant in all of Pittsburgh for steak.

They were packed and perhaps under staffed and I think our server was new and/or overwhelmed.

So slow. Went Saturday night during restaurant week. 7pm reservation, not seated until ~7:30pm. Host was serving free champagne while we waited, so that was nice. Ordered wine by the glass, iced tea, an appetizer, and 2 prix fixe restaurant week meals. Did not leave our table until 9:45pm. Service was slow and not impressive. Not given clean plates for our bread after our appetizer, did not ask if I wanted a 2nd glass of wine, no crumb clean up after dinner. Food was good (green beans still had bits of stem attached, though), esp. the carrot cake.

Great food but the customer service from Henry is always the best!

Made a reservation for 7pm. Table wasn’t ready until 7:30, what is the point of a reservation?

Fantastic service to say the least, perfect to my liking. Half of the food was fantastic (lobster bisque, steak, and carrot cake) half was subpar (chicken, salad, and chocolate cake). I would be picky and choosey with what you get. The alcoholic drinks were amazing however. We did restaurant week so it defers from regular menu, so we didn’t get the full scale of the menu. Again, FANTASTIC waiter, I wish he could always wait us lol.

We hosted a happy hour here last night for a work function and received so many compliments! Everyone loved the food, atmosphere and especially the great service from Brian and John. Thank you again for helping us coordinate the perfect networking event!

Had a wonderful Birthday dinner. Thanks for great food and an incredible atmosphere!!

Wait staff was great side dishes and steaks looked good I however had the lamb chops they were nothing but fat 4 out of 4. Expensive dinner on top

If there were more stars, I would happily give them. My wife and I like to eat at high end steakhouses and restaurants all over the city and I can say that "hands down" they have the best food. Everything was amazing and the service was excellent. We'll be back soon.

DUSTIN IS THE BEST SERVER EVER! I would go here just for him. Genuine, kind, caring… what more could you want? He makes your experience a 100/10.

Amazing experience, definitely will be going back next time we are in Pittsburgh.

Having a professional meeting here is the go to, very formal dining experience with a casual flare. Our experience was good but not 5 star worthy, I think the customer service really kept this close to a 5…unfortunately after multiple attempts to have a clean glass it was repeatedly dirty or having marks on it. Maybe a little customer confusion on their end as we requested a certain dish to be made but unfortunately they could not. The manager was very accommodating after realizing the dish was still brought to the table and we rejected it as the server thought we ordered it. My meal was very tasty with a really good wine selection. I did think for the price it was a good experience, however I likely would try another option in town next time. I appreciate the kindness and personalization from the staff…I will give them a bonus points for table side bananas fostered! Not my kind of dessert but tasty enough!

Service and food were exceptional.Wine was great and steaks were amazing Music was great also.This is definitely one of Pittsburgh's best restaurants.

Great meal and staff did a great job! Love the atmosphere and bar area is beautiful.

My partner brought me here for our anniversary dinner. Ed provided excellent service and made our meal special with a complimentary dessert (incredible crème brûlée) and champagne. The bread was a bit odd and extremely messy. Both my salmon and his NY strip were cooked to perfection. My potatoes and green beans were under seasoned but the street corn side dish was phenomenal. The other staff who approached our table were very friendly and accommodating.

Spectacular food and service - thanks, Ed!! We will definitely be returning!!

Filet mignon and sea bass cooked perfectly and were delicious. Portions of sides have shrunken a bit and my drink was not exactly as ordered. Otherwise a very pleasant evening.

My favorite pgh restaurant. Best Happy Hour ever!

Mindo our waiter was phenomenal! Food was excellent and was a very classy & beautiful restaurant without it being too fancy or uncomfortable. Loved it!

Neal was awesome and again consistency is key with all of the options downtown. Great experience again!!!!

Birthday dinner with my nephew. We could not have asked for a better experience. Henry was an absolute delight and went above and beyond to make our dinner amazing!

Everything was amazing. Henry went above and beyond to help make our meal the best!

Excellent place to celebrate Father's Day!

A great meal with friends. Our server was very friendly and the perfect balance of checking on us and allowing us to enjoy the experience.

Potstickers & a mixed grill (steak, blackened shrimp & andouillie sausage) comprised a most delightful lunch for my wife & I. Eddie Merlot's remains one of our go to restaurants for fine dining.

Everything at this establishment was excellent. Phenomenal food, stellar service, and beautiful ambiance all contributed to a perfect evening with my husband. I imagine it helped that we were the last reservation of the evening, as the restaurant stayed at a nice intimate noise level while we dined. Next time we’re in Pittsburgh, this will be date night dinner again.

Great service and food was delicious. Great experience.

I came here with my dad today for Father’s day. While the food was slow, I had such an amazing experience with Maddie. She was very attentive and apologetic with the situation. I will be asking for her every time we come back!

Very nice dining experience Excellent service and very good food Definitely worth a visit

Did not live up to the reviews. Food was fair and staff seemed overwhelmed.

Sat at bar. Lindsay was a good bartender. Extremely long wait for food. Steak was awful. Overcooked and leathery. Salad was good. Manager adjusted bill

Great food, friendly attentive staff, ambiance was great too.

Recently visited Pittsburgh on a business trip. As part of that a small group visited Eddie Merlots before the rest arrived. From walking through the door to leaving after the meal the whole experience was positive. Great staff, helpful and friendly and really good food. Crab cakes, prawns as shared starters, salmon main course and a cake dessert were all superb.

Our server Matt was amazing, ask for him if you ever go! The new Executive Chef Patrick Maxey was awesome, he came to our table and caramelized hubby’s Creme Brûlée!

Food wasn’t warm . Service was disappointing.

What an amazing dinner! Me and my friend came here before seeing a show at the Benedum and it was delicious. The service was impeccable and speedy. We both got the trio of filet medallions and every one was delicious. Dessert was top notch as well. Pricey but you pay for what you get, amazing dinner and great service. I couldn’t recommend it more!

Dustin and Neal are great!!! Great service and great food. Consistency is always key and you guys show it!!!

My meal was very good but I was a little bit disappointed that they did not have chocolate ice cream.

Always great night out at Eddie Merlot. Good food, good wine and my favorite steakhouse in Pittsburgh bc of the ambience. Old school service!

As always a great place for lunch. Service and food are always consistent.

Great, relaxed dining experience during the height of the Art Festival. Excellent buratta salad.

Good place for dinner after or before Heinz Hall concerts

Dustin was our waiter and he was such an Angel! He had a hilarious personality and made our 10 year anniversary such a memorable One. We will be back solely because of Dustin! Thank you!

Great restautant in the heart of downtown Pittsburgh

Wonderful dinner Wonderful cocktails Exceptional service Ask to be seated in Bilal's section. You won't be disappointed.

Outstanding meal and service. Bartender was great too!!

This was my second visit at Eddie Merlot. The food was delicious. I ordered the stuffed shrimp and Scallops. My guest the Filet Del Mar. Both were delicious. The service was excellent. Highly recommend.

Great place For a really good lunch and a business meeting

Amazing food and service First class in food presentation and service and in food quality

Overall nice restaurant, svs was amazing thank you erin. Soup amazing escargot wounderful. Steak was burnt on out side to charred inside was perfect. Had to cut it . Noise of music could be waay waaay lower.

We were celebrating a special occasion - a birthday. Excellent service; excellent ambiance; very good food; very good value. We accidentally left a bottle of wine on the table, that they kindly corked for us. Our waiter, Xander, called and set aside the wine so that I could pick up the bottle the next day.

A group of us dined on Wednesday and had a great experience. Our server Madison was extremely attentive, even when she was busy & when the bar ran out of the beer we were drinking… We are going to request her every time! Everything was prepared perfectly and we will be back soon!

Short staffed Had to sit at the bar if I wanted to place an offer order within 25 mins of entering.

The food and service were fantastic! This is definitely a great place to go for lunch! Dinner is always great too! The service was great!

Great time and food and drinks were perfect!!! Always consistent and the food regardless of what ya get is amazing!

Lovely quiet setting with fabulous service and food. All excellent.

Come in to take advantage of the Prime Dine and it is a tremendous deal. Options were great and you cannot beat the value. I did have to ask about it vs the server telling us about it.

The best short description of this resteraunt is overrated and expensive. The side dish was larger and a portion of the price of the entree (which I found amusing). I'm not the type of person to be considered a taste/food specialist at all, but for $150+, we both left our celebratory dinner hungry. As for the atmosphere, there's a lot of art on display and you can tell most of the staff are artists and it gives off that 'classy feel'.. but that's where the overrated remark comes into play. It was a very interesting restaurant, being there for a first time. Not sure if I'll ever choose to return for the price, though.

I brought my wife here for her birthday. We started with the seafood tower, lovely presentation. However, the shrimp were not deveined properly and overcooked. One of the lobster claws was spoiled. Everything else on the tower was great. For our entrees I had the wagyu ribeye which was cooked nicely. My wife ordered the lemon Dijon chicken which came out very dry, the asparagus was overcooked and nearly mushy, and the mashed potatoes had whole chucks of unmashed potatoes. We also ordered a side of truffle Parmesan fries, which were cooked nicely but lacking in truffle flavor and we also ordered the lobster mac, which was a touch bland. Both sides were lukewarm at best. Not what I expected from a restaurant that has the kind of prices they do. The service was great, our server was very nice and attentive. The manager offered free dessert because of the lobster claw. The staff was great but they would be the only thing to bring me back.

Great food. Great wait staff. Fantastic experience and will go back.

I have been here for special occasions when I travel to meet my son. Wouldn’t go anywhere else for the most amazing steak! Highly recommended.

Me and my wife attended the Caymus Wine Dinner in Pittsburgh last week. The food was absolutely incredible and the pairings hit 🎯

We went there to celebrate my mother’s birthday. We had lovely time. Our server, Tim, was incredibly helpful. We met the manager, Evelyn, who was really kind and approachable. The quality of the was top notch and well worth the price. My only critique is regarding the men’s bathroom as it is located in another part of the restaurant and is no where near the women’s and family bathroom. While it did not affect me personally, but it might a minor inconvenience for the male patrons. I would certainly go back!

I have been to Eddie Merlots many times, this was the first time we were ever disappointed. We were seated in the bar, I asked if we could do the dining room but was not accommodated. The bar noise level was ridiculous this night as there was this extremely load party at the next table. The waiter was nonexistent half the evening to the point we had to ask for more drinks and if we could see a dessert menu. Hopefully this will not be our experience when we go again as I really enjoy this place a lot.

Some issues with the server. Quoted us the wrong amount for corking fee, keyed in wrong amount for my wife's meal and left my credit card in the machine after he gave us the bill. Someone else had to bring it over.

We have been to Wddie Merlots many times. This was by fai our most disappointing experience. Hot appetizer was great. The cold appetizer was subpar, the oysters were not good. The steaks were all cooked the way we asked for. The sides were okay. Some of the Eddie’s potatoes came uncooked. Our table wasn’t cleared before our meals were served which caused a spat with some of the servers. Overall this was not a good experience.

Beautiful and delicious. Great area to eat and watch.

Seriously outrageous prices and I've had far better steaks at Texas Roadhouse. These steaks were TOUGH with a lot of gristle and the garlic mashed potatoes had NO garlic taste, and were just short of being runny. No sides are included with a steak that alone was $72 and the potatoes were $$11. My son took me there for dinner and his steak as I recall from the menu was $79. We did get desserts to go which were excellent. While the steaks had sear marks, they completely lacked that grilled taste as if cooked in a microwave then put on a grille just to mark them. No seasoning or seasoned taste whatsoever. Oh, the pot stickers and French onion soup were good, but the soup was only Luke warm.

Had to go to a 7:30 show on Sunday so we got a table at 5:30 pm and there was hardly anyone there. The food and service were very good.

Not up to previous visits something was off. Our waiter was excellent table was very good oysters Rockefeller was just ok wedge salad very good, my Aui tuna was a very small serving and I have had this dish many times. 4 small pc. Of tuna Baked potato was cold sent it back but it didn’t return until we were almost done eating. Steak was just ok. Wine that we usually get was not available3 different kind and the final thing was $25 for anniversary dinner on platinum Eddie Merlot was not available. The manager did honer it but was hardly worth the hassle .

There was no valet parking. They were out of the first 2 wine selections I made. They were out of the beef carpaccio. It was very loud in the dining area.

Food and service was excellent. Would definitely return.

We were tending a concert in the cultural district and had dinner here before the event. The food was terrific and the service was great!

I visited this fine establishment yesterday with my mother for Mother’s Day and these people did not disappoint! The crab legs were very tasty, along with the lobster macaroni and cheese! Our server, Bilal, was a kind and very professional person as well! Despite how expensive it was, I enjoyed dining there, nevertheless! I’ll come back at some point for a special occasion.

We were there for Mother’s Day. They were packed. Probably too packed. Did not have enough help in kitchen or severs. The manager was very polite and acknowledged his issues they were having. We’ve eaten there plenty of times before and had a very good experience. This was just not their day. Look forward to going back on a non-holiday.

First, please note that our waiter was exceptional. He was a bright spot in a dark experience. We waited over an hour and fifteen minutes for our food. My daughters steak was over cooked and our brussel sprouts were raw. We have been here many times before but this was the worst experience we ever had.

We were booked for a brunch at 2pm to find out the brunch was over at 2:30. The food was bland and for 74 pp very over priced. VERY DISAPPOINTING. For a 5 star restaurant I wouldn’t give them any stars they should be ashamed.

Food had no seasoning on it very bland. And for the price could had been better. Ed the waiter was great.

Zander was awesome. Food was excellent. It was a great experience.

We were celebrating a college graduation and booked this in advance for 7:15 for three people. When we walked in the lobby was packed. Upon check in we were told they were running a little behind and it would be about 25 minutes. The bar was packed and so that was out, so we patiently waited for about 35 minutes when we left for Morton's. Merlot's finally sent a text and followed with a call at approximately 8:10 to seat us an hour after our reservation!! Wow! There were a lot of us in the same situation and they had clearly overbooked and what was advertised as a high end restaurant sure felt a lot more like the Cheesecake factory. We won't bother to go back. We won't have to. Morton's was delicious and the service was fabulous.

This was just average and not worth the price. Yes, the steak was good, but the Parmesan truffle fries were just frozen fries and the sweet potato casserole was okay. I decided to try this place because of a dessert they had and it ended up not even being available. We could barely get refills on our drinks. We went for our 5 year anniversary and all we got was a “happy anniversary.” I’m not looking for anything free, but at least make us feel special? At more than $200 for 2 people (we didn’t even get appetizers, soup/salad, or alcohol), it should be spectacular. We won’t be back.

Had a 7:30 reservation for 5 people on a Saturday night, didn't get seated til 9:00. Girl in our party ordered 2 different entree's that were unavailable and had to order something else. Waited forever for our food--was nearly 11:00 by the time we were all done. I ordered a medium rare steak...half was rare and half was medium well. Waitress apologized but barely took anything off our bill. We had plans to go out afterwards but were so disgusted and disappointed after being here for 3.5 hours that we just went home. WORST EXPERIENCE EVER. WILL NOT EVER COME BACK

One of my favorite restaurants and parking underneath in the garage is the best way.

The food and service are excellent at Eddie Merlot’s. My husband had the New York Strip and said it was the best one ever. The crab cakes are all crab. The grilled romaine salad is unlike any salad I’ve ever had and it is amazing. You have to try the carrot cake. Delicious!

If you’re looking for a good steak, this restaurant is excellent. Pricey, but seems to be typical prices for fine dining in Pittsburgh. The atmosphere was beautiful! Extensive wine list. Gluten free options with a well marked allergen menu.

Waiter was excellent, chef did a fabulous job as our meal was delicious! General Manager Mike Edwards was friendly n made sure our meal was cooked exactly how we liked it; he worked the room n made sure everyone felt special! Great evening!

Eddie Merlot's is an always reliable steakhouse with an art deco decor that is an added pleasure. We enjoyed delicious crab & corn bisque, a chicken chopped salad, a BBQ smoked cherrywood bacon cheesburger and a huge slab of carrot cake to take home for later.

Great lunch spot with quick service and great food.

Dustin was an amazing server! He had a great personality and was very accommodating! Will definitely ask for him the next time!

We had a special night out celebrating 2 milestone family birthdays. Mindo was our server and was amazing. He made some great recommendations on what to order. He was attentive but respectful of our time allowing us to eat at our own pace. He was always there when we needed something, but never hovered. Food was excellent and cooked perfectly. Wine, appetizers and desserts were fantastic. Great atmosphere with some cool artwork. I have been to my share of fine dining steak houses and this was one of the best experiences we have had. What really set it apart was Mindo and how he made the birthday people feel extra special.

The waitress was very good and service was very professional..

Eddie Merlot was a favorable for us in business and personal dining. In last year the restaurant had a top down staff change so I think they are revamping so that is a challenging process. Our waiter Matt was outstanding and everything a steakhouse regular knows to want and expect from the experience. He was attentive, informed, sincere and timely. Kudos if they garner more staff like him. I would encourage corporate to invest in new carpeting. It looks bad. As a marketing person I would encourage them to find a way to drive socials groups in for some happy hours as it seemed peculiarly quiet.

Made reservations for our anniversary.... Everyone was friendly and pleasant. Server Matthew was absolutely fantastic. Food was excellent. They gave us a complementary creme brulee and a anniversary card signed by all the staff.... So absolutely wonderful. Will definitely go back as soon as we can!

Great place for a business lunch. Quiet enough to have a business conversation while enjoying great food. Had the steak salad and it was very tender and cooked perfectly. Our waiter was very pleasant and helped when we needed to check out quickly to catch a plan.

My service wasn't bad but I had heard rave reviews about the service and it was just average. My meal came out before I could finish my soup and since everything on the menu is ala cart and quite expensive...and because the place was not busy at all, there really was no excuse to bring out our entrees before we had finished our soup. From that point on I felt rushed and again, there was no reason to rush us...the place was more than half empty on a Thursday night. Having said that, the Bison was one of the best meals I've ever had.