El Salvador Cafe in Palm Springs - Phone Number, Reservations, Reviews

I ran into this place with my family on our way to the Starbucks in the same shopping center. Being from El Salvador, we were really excited to find it out there since we're not Palm Springs locals. When we arrived, we were a little hesitant to go inside because we could see that it was open, but empty. I looked up the reviews, and they looked pretty good. When I went to order, the woman at the front counter did not look pleased to have customers. Her attitude was not very pleasant or welcoming and she barely said any words to me which really discouraged me to order anything but still gave it a chance. We ordered coffee, horchata and empanadas. The same woman delivered our food to the table and did not say one single word to us which again, was very unpleasant. The coffee had barely any flavor, only the smell of cinnamon. The horchata, was the powder mix that you can buy at any Hispanic store, and for it's taste, pretty overpriced which we ended up dumping down the sink. The empanadas were pretty decent, but still lacked flavor. I wouldn't recommend this place, not so much because of the food, but because of customer service that we were provided which the place being empty now makes total sense. We still had to go to Starbucks to get coffee of better quality because we had a long drive home and needed real caffeine. It's unfortunate that our first experience at this establishment was such a disappointment. The woman that we had this experience with, was wearing a white traditional blouse that says "El Salvador" on it. So being someone who has customer service work experience under my belt I'll give you a little word of advice lady "you really need to work on your customer service skills or find a different line of work". If I could give the place 0 stars for customer service, I would but unfortunately it's not an option.

I had the most magically wonderful revueltas and mushroom pupusas here! They were so good, I tried to get them again the next night but they had closed before I got there. I thought about going for lunch the next day, but they were closed also. I had to leave town, but I am still thinking about these amazing pupusas...