Five Guys in St. Matthews - Phone Number, Reservations, Reviews

Five guys is where you wanted to go. If you want something that feels like a hamburger that comes straight off of barbecue in your backyard, although it doesn't have the par grill flavor that say Burger King hamburger has. It does have the texture of being flattened out by hand and fried and not fake. I'll always think that they're overpriced for my own budget, but I'm sure it cost that much when you do as much labor as they do in the prep and what not

I got home with my order and found that there were no patties!! Thanks 5 Guys!!

Check your to go order before you leave the restaurant. I paid $7 for a large order of fries that was only 3/4 full and didn't notice until I got home.

Watch your food being made. This place is amazing. Many options. Handicapped accessible. With Handicapped parking. The staff is upbeat an love thier jobs.

The burger was excellent per usual. The fries were good but I've had better there before

Never order this place from an app, your food will be cold and wet and nasty. When you pick it up yourself or eat in the restaurant it's the absolute best burger and fries in the world

What happened here? The burgers have always been great, but today they did not have a good taste. This was the first time we had a bad experience here. Service was also slower than usual. They had plenty of help and no one was playing around, however, service was unusually slow. May give it one more chance to change.

Best burgers in town. I need like 2 to feel full, though, i.e. it's unhealthy lol. But its good for a treat!

Would rate higher but the prices are ridiculous

I had trouble with my gift card and the manager was super kind and helped me navigate the situation. She also dealt with another customer in a very professional manner.

For the money you get a better deal at Chiles, $10.99 for huge burger, drink and side

Half my cheeseburger was raw. April 9, 2024 630pm.

I am a fan but I have definitely had better.

Great staff, clean location, lots of fun! Got our order in a timely manner, and all of the food was prepared with care. I should have got maybe one more bucket of fries but that's on me!

Good food friendly staff wish the building was darker everything was great tho

The best french fries in town plus they also make a vegan burger with any of the ingredients that you want sauteed :-)

I love going in this place for carryout! They are going at a really fast pace and they are so friendly! I'm a vegetarian and I love their veggie sandwich with cheese. I get it my way with cheese, lettuce, tomato, raw onion, ketchup and Mayo. It is delicious!! My daughter gets it with no tomato or ketchup and adds barbecue sauce and she loves it. Their fries are so good too. And if you don't like all the salt (which my daughter doesn't) you can order it without salt and they will bag it by itself. Very accommodating. Also they always dump an extra tray of fries in the bag, one large order easily feeds two! Love this place!!

I came here for the first time today and let me just say, It was amazing! They have a box of fresh peanuts to hold people over till they get their food, the staff are amazing! And the burger I got was one of the best burgers I've had in a long time!

Yea the double burger was fire, but went back the next day & got fired up. Just 2 burger’s between a bun huh? $11 huh? No compensation huh? Ok I’m good…..

Very friendly and efficient! Gluten free was available and taken seriously. Great place!

I get the fries and veggie burger. They taste great, portions are good, and the prices are reasonable. Peanuts are a nice touch !!! One of my favorite places for a burger and fries !!!

The true leader of the pack when it comes to smash burgers. 5 Guys NEVER disappoints!

The restaurant was very clean and service was excellent. The price was a little but the quality of the food made up for it. I would highly recommend this place.

5 Guys never disappoints, it's good every time u go, and the Cajun fries go fantastic with the burger, best burger joint in Louisville

Andrew and the team are first class! Very friendly and good customer service. Best fries and shakes in Louisville.

Always enjoy the burgers and fries here.

I'm here at 7:52pm and they are turning everyone away saying they aren't open for orders. 10pm closing?

Five Guys always hits the spot when you’re in the mood for a burger. It’s never failed me!

Food is delicious but the chairs are SOOOOO loud. Recommend carry out.

12-09-2023: First visit to this location, most likely will be my last. Although they were fast, they were of very poor quality! The fries were undercooked, skimpy as skimpy could be on the bacon as in half strip, no grilled onions like was ordered, the little specks of lettuce weren't in the sandwich but next to it in the wrap. $60 to get screwed over is a big MFing no go for me! I could have gone anywhere else for cheaper and would have gotten better food. I like Five Guys, normally, but this location is worse than McDonald's! Very pissed about this, mainly because for the price it should be perfect or at least correct! Screwed over 4 people! 4x Bacon Cheeseburger, and 2a large fries.

Outrageous prices on a thin burger , and it made me sick... sorry 5 guys , I won't go back. 20 bucks a person for lunch is not cool

The service is always good at this location! Burgers are good, fries are hot, soda is bubbly. Always nice and clean.

My cauliflower crust was delicious. Love the half pizza option. Jude was attentive and helpful in helping me to create the perfect pizza!

For the price doesn't taste any better than any other hamburger to me 👍✌️😎

The food is amazing, the price was too high. $26.00 for two Burgers

Always good food and service at this location

Took a long tune for food to be ready

Food was great and was prepared quickly. The restaurant was very clean. However, I'm not entirely sure the staff needed to scream each and every order that came to the grill! Ha

Never have issues with quality or quantity! Fantastic team and fantastic food!

Peanuts! I like the tasty snacks and I think it's the same service I had in the past. That was in Indiana and they had the fresh burger and great fries that were so unbelievably fantastalicius! Going back when I get the urge

Amazing to watch the gentlemen make our burgers. Great service friendly staff clean establishment terrific food!!!! I woukd definitely recommend!!! Staff went above and beyond for each customer and interaction between staff was amazing!!!!!! 10 stars!!

If you know what to expect from a five guys restaurant, this place gives you all. And in addition, you get to see the most lively staff there is.

Decent burger joint for a massive chain. Great if you have a craving for a juicy, greasy burger. Service here is ALWAYS awesome. The staff is really the best part of the restaurant. (Traducido por Google) Hamburguesa decente para una cadena masiva. Genial si tienes antojo de una hamburguesa jugosa y grasosa. El servicio aquí SIEMPRE es increíble. El personal es realmente la mejor parte del restaurante.

Great food (Traducido por Google) Buena comida

Great burgers, fries, and shakes still! (Traducido por Google) Excelentes hamburguesas, papas fritas y batidos todavía!

Five Guys deserves an indulgent 5-star review for their mouthwatering burgers and outstanding dining experience! Each bite of their burgers is an explosion of flavor, with juicy, perfectly cooked patties that are made to order. The toppings and condiment options are endless, allowing for a customized burger masterpiece. The fries, oh the fries! They are simply irresistible – hot, crispy, and seasoned to perfection. The portions are generous, ensuring you leave fully satisfied. The staff is friendly and attentive, ensuring your visit is enjoyable from start to finish. (Traducido por Google) ¡Five Guys merece una crítica indulgente de 5 estrellas por sus deliciosas hamburguesas y su excelente experiencia gastronómica! Cada bocado de sus hamburguesas es una explosión de sabor, con empanadas jugosas y perfectamente cocinadas que se preparan al momento. Las opciones de aderezos y condimentos son infinitas, lo que permite crear una obra maestra de hamburguesa personalizada. Las papas fritas, ¡ay las papas fritas! Son simplemente irresistibles: picantes, crujientes y condimentadas a la perfección. Las porciones son generosas, asegurando que te vayas completamente satisfecho. El personal es amable y atento, asegurando que su visita sea agradable de principio a fin.

I love their fries! (Traducido por Google) ¡Me encantan sus papas fritas!

Didn't give complete order. (Traducido por Google) No dio orden completa.

This has been the best Five Guys restaurant that I have visited. Employees are very respectful and professional. (Traducido por Google) Este ha sido el mejor restaurante Five Guys que he visitado. Los empleados son muy respetuosos y profesionales.

Best milkshakes I ever did have. Will be returning for another (Traducido por Google) Los mejores batidos que he tenido. Volveré por otro

Really good burgers 🍔 and fries 🍟 (Traducido por Google) Muy buenas hamburguesas 🍔 y papas fritas 🍟

This establishment was very clean and everyone was super friendly. The service was super quick and the food was delicious. I had never been to a Five Guys before, but I will definitely go back. The buns, toppings, burgers, and fries were so fresh. I'd have to say it's one of my favorite burgers I've had. I typically don't like burgers, so if I end up loving one I'm impressed. I saw employees cleaning the whole time I was there and we had someone stop by our table to ask how we were doing and how the food was. Overall it was a great experience! I would've taken a pic, but I was too excited to get to the burger and cajun fries. (Traducido por Google) Este establecimiento estaba muy limpio y todos fueron muy amables. El servicio fue súper rápido y la comida deliciosa. Nunca antes había estado en Five Guys, pero definitivamente regresaré. Los bollos, los aderezos, las hamburguesas y las papas fritas estaban muy frescos. Debo decir que es una de mis hamburguesas favoritas que he probado. Por lo general, no me gustan las hamburguesas, así que si termino amando una, estoy impresionado. Vi empleados limpiando todo el tiempo que estuve allí y alguien pasó por nuestra mesa para preguntar cómo estábamos y cómo estaba la comida. ¡En general, fue una gran experiencia! Habría tomado una foto, pero estaba demasiado emocionado para llegar a la hamburguesa y las papas fritas cajún.

If you wanna try something sooo good order a grilled cheese and add a patty to it! Pair it with Cajun fries and 🔥 (Traducido por Google) ¡Si quieres probar algo tan bueno, pide un queso a la parrilla y añádele una hamburguesa! Combínalo con papas cajún y 🔥

Still our "go to" for some of the best burgers around. Restaurant is always very clean. (Traducido por Google) Sigue siendo nuestro "ir a" para algunas de las mejores hamburguesas. El restaurante siempre está muy limpio.

Been a while since I had Five Guys. It was good and fresh I will admit. I did enjoy my meal. Prices though were out of control from where they were last time I was there. 2 kids and myself was almost $60. No burgers(4) with only 1 fry to split between all of us with 2 milkshakes and a water are worth that. 4 star only because of ridiculous prices. (Traducido por Google) Ha pasado un tiempo desde que tuve Five Guys. Era bueno y fresco, lo admito. Disfruté mi comida. Sin embargo, los precios estaban fuera de control desde donde estaban la última vez que estuve allí. 2 niños y yo era casi $60. No valen las hamburguesas(4) con solo 1 fritura para repartir entre todos con 2 batidos y un agua. 4 estrellas solo por precios ridículos.

Excellent Five Guys location. (Traducido por Google) Excelente ubicación de Five Guys.

Awesome food Well worth the money (Traducido por Google) Comida asombrosa Bien vale la pena el dinero

Very great service, manager is a respectable man (Traducido por Google) Muy buen servicio, el gerente es un hombre respetable.

I'm 41 years old and has never eaten at five guys. Didn't think the burger I got was any different than any other burger spot. Boy o boy was I wrong. They have probably the best burger in the state. (Traducido por Google) Tengo 41 años y nunca he comido en cinco chicos. No pensé que la hamburguesa que compré fuera diferente a cualquier otro lugar de hamburguesas. Vaya, vaya, me equivoqué. Tienen probablemente la mejor hamburguesa del estado.

Place was great, really friendly and fast service (Traducido por Google) El lugar era excelente, un servicio realmente amable y rápido.

Everything was fantastic!!! (Traducido por Google) ¡¡¡Todo fue fantástico!!!

Awesome burger and fries as usual. They didn't get our fries order, so I had to go back through the line. The metal chairs screeching across the tile floor was super loud--could've done without that. (Traducido por Google) Impresionante hamburguesa y papas fritas como siempre. No recibieron nuestro pedido de papas fritas, así que tuve que volver a la fila. Las sillas de metal que chirriaban por el suelo de baldosas eran muy ruidosas, podrían haberlo hecho sin eso.

Love the St. Matthew's location (4226 Shelbyville Rd in Louisville). The staff there is super friendly and the burgers are great! (Traducido por Google) Me encanta la ubicación de St. Matthew's (4226 Shelbyville Rd en Louisville). El personal es super amable y las hamburguesas son geniales!

Best burgers and fries around. Staff is very courteous and friendly. One particular employee Andrew S. Was very freindly and was working nonstop. Andrew S. Rocks! (Traducido por Google) Las mejores hamburguesas y patatas fritas de la zona. El personal es muy cortés y amable. Un empleado en particular, Andrew S., era muy amable y trabajaba sin parar. Andrew S. ¡Rocas!

I had a great hotdog and awesome fries at St Matthews. Andrew was behind the counter and was fantastic. We have known him for years. He is an outstanding worker. Great atitude and overall wonderful person. Five guys is lucky to have him. (Traducido por Google) Tuve un gran perrito caliente y papas fritas increíbles en St. Matthews. Andrew estaba detrás del mostrador y fue fantástico. Lo conocemos desde hace años. Es un trabajador destacado. Gran actitud y maravillosa persona en general. Cinco chicos tiene suerte de tenerlo.

I came here with an "allergy" actually it's celiac disease, but I get so comfortable with the level of care and seriousness Thomas took with my order. He was absolutely amazing. He personally made my meal with clean gloves and a clean spoon for the mayo. I truly appreciate the customer service I received at this location! Thanks again! (Traducido por Google) Vine aquí con una "alergia" en realidad es la enfermedad celíaca, pero me siento muy cómodo con el nivel de atención y seriedad que Thomas tomó con mi pedido. Él fue absolutamente asombroso. Él personalmente preparó mi comida con guantes limpios y una cuchara limpia para la mayonesa. ¡Realmente aprecio el servicio al cliente que recibí en este lugar! ¡Gracias de nuevo!

We went at 8p on a Saturday and everyone was friendly and working hard. Our food was hot, fresh, and correct. They were working together and communicated with each other. (Traducido por Google) Fuimos a las 8 p.m. un sábado y todos fueron amables y trabajaron duro. Nuestra comida estaba caliente, fresca y correcta. Trabajaban juntos y se comunicaban entre sí.

Good fast fresh food, it is noisy with the metal chairs on the floor but it's a good place to go for fresh made burgers to order (Traducido por Google) Buena comida fresca rápida, es ruidoso con las sillas de metal en el suelo, pero es un buen lugar para pedir hamburguesas recién hechas.

It was good as always (Traducido por Google) fue bueno como siempre

It's a 5 Guys. (Traducido por Google) Es un 5 chicos.

This was a new location to us; the parking is a bit weird and cramped. The service was great as expected and the food was delicious as always.. (Traducido por Google) Esta era una nueva ubicación para nosotros; el estacionamiento es un poco extraño y estrecho. El servicio fue excelente como se esperaba y la comida deliciosa como siempre. .

Five Guys has some fantastic gourmet burgers and fries. You will pay around 15-20 per person but you get a lot of fries with your meal, eat them quick because if you do not they are not as good anymore and if you pay that price it better be worth it. I would say for the most part you have to at least order a burger and skip the fries you will not be disappointed. (Traducido por Google) Five Guys tiene fantásticas hamburguesas gourmet y papas fritas. Pagarás alrededor de 15-20 por persona pero obtienes muchas papas fritas con tu comida, cómelas rápido porque si no ya no son tan buenas y si pagas ese precio, vale la pena. Diría que, en su mayor parte, debe al menos pedir una hamburguesa y omitir las papas fritas, no se sentirá decepcionado.

It was good (Traducido por Google) Estuvo bien

Great burger and service. (Traducido por Google) Gran hamburguesa y servicio.

Nice and very clean atmosphere service was 💯and the food was delicious 🔥got the grill cheese burger w bacon and the cook did a fantastic job it was not only mouthwatering delicious the appearance was on point as well definitely a good burger joint must try (Traducido por Google) El servicio en un ambiente agradable y muy limpio fue 💯 y la comida deliciosa 🔥 obtuve la hamburguesa con queso a la parrilla con tocino y el cocinero hizo un trabajo fantástico, no solo fue delicioso, la apariencia también fue perfecta, definitivamente una buena hamburguesería debe probar

1-28-23 visit. The entire team was on top of every order. The person who appeared to be the lead did not miss a beat. Great job and service! (Traducido por Google) 1-28-23 visita. Todo el equipo estuvo al tanto de cada pedido. La persona que parecía ser el protagonista no perdió el ritmo. Gran trabajo y servicio!

1st Time, there 3 of us loved the burgers and fries. Amazing, Delicious and filling. We will be back!!! (Traducido por Google) Primera vez, a 3 de nosotros nos encantaron las hamburguesas y las papas fritas. Increíble, delicioso y abundante. ¡¡¡Volveremos!!!

My sandwich was the worse that I ever had from 5 guys. My bread was hard. BUT, This team was the friendliest and had the best customer service ever! Because of the service, I will definitely be back!! They were so nice!!!! Including the supervisor on duty, that night! Great job!! (Traducido por Google) Mi sándwich fue el peor que he probado de 5 chicos. Mi pan estaba duro. ¡PERO, este equipo fue el más amable y tuvo el mejor servicio al cliente! ¡Por el servicio, definitivamente regresaré! ! ¡Fueron tan amables! ¡Incluyendo al supervisor de turno, esa noche! ¡¡Gran trabajo!!

Well the food was good but there were potatoes all over the place so 4 stars (Traducido por Google) Bueno, la comida era buena pero había papas por todas partes, así que 4 estrellas.

Hands down one of the best burgers I’ve had in years and I eat at a few places each month. Very nice employees that act happy and professional. More restaurants need to be as well trained and led as this one. Great job guys (Traducido por Google) Sin duda, una de las mejores hamburguesas que he probado en años y como en algunos lugares cada mes. Empleados muy agradables que actúan felices y profesionales. Más restaurantes deben estar tan bien capacitados y dirigidos como este. Buen trabajo chicos

Service itself was pretty good they kept the lines moving , staff was friendly and kind restaurant was kept clean all times food was good . But the prices are pretty high especially if you have a large family to feed . (Traducido por Google) El servicio en sí fue bastante bueno, mantuvieron las líneas en movimiento, el personal fue amable y el restaurante amable se mantuvo limpio todo el tiempo, la comida era buena. Pero los precios son bastante altos, especialmente si tienes una familia numerosa que alimentar.

Got an oreo banana milkshake and a caramel bacon, and it was delicious (Traducido por Google) Conseguí un batido de plátano oreo y tocino con caramelo, y estaba delicioso

Freaking delicious! Price a bit high but worth it every now and again. (Traducido por Google) ¡Malditamente delicioso! Precio un poco alto pero vale la pena de vez en cuando.

This past Saturday my wife and I had our lunch at Five Guys which we regularly do. This is the first time that I was unknowingly charge $2.99 for a cup of water. In asking the manager Xavier for a credit he said no it is our policy to charge for a large drink even if you have water I asked about why I wasn't informed and he said did I read the menu and I could not find on the board that there was a charge of $2.99 for a 13 cent cup. Penn Station and Home Run Burgers have the same Fresh Cut Idaho Fries and they do not charge for a large cup of water and both are just down the street! (Traducido por Google) El sábado pasado, mi esposa y yo almorzamos en Five Guys, lo cual hacemos regularmente. Esta es la primera vez que, sin saberlo, me cobraron $ 2.99 por una taza de agua. Al pedirle un crédito al gerente Xavier, dijo que no, es nuestra política cobrar por una bebida grande, incluso si tiene agua. Le pregunté por qué no me informaron y dijo si leí el menú y no pude encontrar en el tablero que había un cargo de $2.99 ​​por una taza de 13 centavos. Penn Station y Home Run Burgers tienen las mismas papas fritas recién cortadas de Idaho y no cobran por un vaso grande de agua y ambos están al final de la calle.

Food tasted fine, nothing spectacular, but 3 burgers, 3 fries & 3 drinks DEFINITELY was NOT worth $49!!! We will never eat there again!! (Traducido por Google) La comida sabía bien, nada espectacular, pero 3 hamburguesas, 3 papas fritas y 3 bebidas ¡DEFINITIVAMENTE NO valían $ 49! ¡¡No volveremos a comer allí!!

Great restaurant, good workers. Fast service during night hours. (Traducido por Google) Gran restaurante, buenos trabajadores. Servicio rápido en horario nocturno.

Fries were good but not spectacular. The bacon cheeseburger with grilled onions and jalapeños was fantastic. Loved it. 😍 (Traducido por Google) Las patatas fritas estaban buenas pero no espectaculares. La hamburguesa con queso y tocino con cebollas asadas y jalapeños fue fantástica. Me encantó. 😍

Food is good but the heavy set African American lady at the register has a terrible nasty attitude....remove her from the equation and I give it 4 stars the pricey menu is the only other reason it's not 5 (Traducido por Google) La comida es buena, pero la mujer afroamericana corpulenta en el registro tiene una actitud terriblemente desagradable.

Worst service , ordered at 6, told me my order was ready at 61, got there at 614, they told me my order was almost ready , didn’t leave the store until 630, with over 7 staff working , and not very busy. Do not go , rude young unprofessional kids (Traducido por Google) El peor servicio, pedido a las 6, me dijo que mi pedido estaba listo a las 61, llegó a las 614, me dijeron que mi pedido estaba casi listo, no salió de la tienda hasta las 630, con más de 7 empleados trabajando y no muy ocupado. No vayas, niños groseros y poco profesionales.

Good food as always (Traducido por Google) buena comida como siempre

Aunt enjoyed it (Traducido por Google) la tía lo disfrutó

Great place reminds me of kreed (Traducido por Google) Gran lugar me recuerda a kreed.

Best burger joint in the east. I always remember I went to five guys when I'm using the bathroom the next day. Well worth it, ain't no Taco Bell. (Traducido por Google) La mejor hamburguesería del este. Siempre recuerdo que fui a cinco chicos cuando estoy usando el baño al día siguiente. Vale la pena, no hay Taco Bell.

Staff was impatient and uninterested in helping with my mother's gluten allergy (Traducido por Google) El personal estaba impaciente y no estaba interesado en ayudar con la alergia al gluten de mi madre.

This is the second time I have been to Five Guys. The first was a few years ago at an airport. Unfortunately I don't live near one. I got the whole meal. Double cheeseburger, fries and a caramel milkshake. Just a few calories! I loved all of it! (Traducido por Google) Esta es la segunda vez que he estado en Five Guys. La primera fue hace unos años en un aeropuerto. Lamentablemente no vivo cerca de uno. Tengo toda la comida. Hamburguesa doble con queso, papas fritas y un batido de caramelo. ¡Solo unas pocas calorías! ¡Me encató todo!

Best burger in town! You won't be disappointed. (Traducido por Google) ¡La mejor hamburguesa de la ciudad! No te decepcionará.

Great (Traducido por Google) Excelente

Excellent food and service. I walked in shortly before a rush hit and my food came out fresh and hot. (Traducido por Google) Excelente comida y servicio. Entré poco antes de que llegara una hora punta y mi comida salió fresca y caliente.

Best chain/burger experience that I've tried. Still need to give In-N-Out a shot but they got a high bar to get over. (Traducido por Google) La mejor experiencia de cadena/hamburguesa que he probado. Todavía necesito darle una oportunidad a In-N-Out, pero tienen una barra alta que superar.

1st BLT...with grilled onions...tasty. Have to see if they can fill the stars. Fairly pricey but a good BLT (Traducido por Google) 1st BLT...con cebollas asadas...sabroso. Hay que ver si pueden llenar las estrellas. Bastante caro pero un buen BLT