Saap in Randolph - Phone Number, Reservations, Reviews

Délicieux!!! la soupe au lait de coco est juste trop bonne. Personnel agréable. Je recommande ++. Nous étions de passe dans la ville de randolph et nous allons y retourner sans hésitation.

Absolutely amazing food, great service, atmosphere is unpretentious and welcoming. Coupl'a things I'd like to perhaps shed some light on after seeing the negative reviews on here: 1. You need reservations. If you don't have a reservation, there is a solid chance you will be turned away. This is a small restaurant in a small town in a small state. In order to deliver an exceptional level of quality, they need to know how many people they'll be feeding. 2. The food is absolutely bangin. Period, full stop. If you think otherwise, you need to realign your tastebuds, but you're also in luck because there is a McDonald's you can hit before you get back on the highway. 3. While I can't dispute anyone's complaints regarding service, since I wasn't there, I would like to point out that this is small-town Vermont, dudes. Don't expect a cadre of college kids eagerly waiting to fill your water glass after each sip. A few more notes for good measure: - Chef is respectful on spice (I mean, this is a state where banana peppers are too hot for 90% of the population, so ya kinda gotta be), but seriously my father (an old white dude who feels no shame sending things back to the kitchen because they're a tad too hot) specified minimal spice to our server and I didn't hear a single complaint for the whole meal. - This restaurant is a blessing on a hill in Randolph, and as far this humble reviewer is concerned, they have every right to the level of service they see fit. Should they insist I bus my own table and pour my own water, I would still consider it a privilege to have my pious mouth shined upon by their culinary countenance. But seriously, if you're gonna gripe about the furnishings or the fact the server isn't faking a smile for you, you should probably work on being a little less grumpy.

Casual and relaxed atmosphere. Friendly owners with engrossing back stories. Delightful and well flavored entrees and appetizers. I got the number 2 on the heat scale. Plenty enough heat without searing my throat, tongue or nose to the point of losing out on the flavor blend of my Tum Yum Gai soup.

Like many people in the area, I was really looking forward to trying this James Beard award-winning restaurant in a small town in central Vermont. And according to some other reviews, like many I was also disappointed. For starters, the server was sloppy, disheveled, and marginally friendly. I ordered spring rolls to start, but they came out AFTER my salad. My server didn't bring me my food and NEVER checked on me. I finished my food and my server was nowhere to be found. I finally "found" him eating his lunch with his back to the dining room. I met him at the bar to pay my bill and mentioned that the spring rolls were "different." "Everyone loves them," he said, with a total snarky tone. "There was only cabbage inside," I said, "Pretty bland." "Oh," the server said, "You must have gotten the bottom of the bowl." HE DID NOT REMOVE THE SUB-PAR SPRING ROLLS FROM MY BILL! I never do this, but I didn't leave a tip and told him why. The mango salad was fine, sort of wilted and nothing extraordinary plus there was too much dressing the poor thing was drowning.

There are lots of Thai restaurants in the area ( Lebanon, NH) but this place is the best.

Simply the best Thai food available.

Delicious, flavorful, and delightful food. And our host was so welcoming and generous. Thank you!

Excellent service, they fit us in without reservation. Food was fantastic flavor!

Was very excited to come here based on what I'd heard. The food was delicious, that's for sure. But service really brought the experience down. Firstly, my mother made clear her peanut allergy while ordering. That needs to be an important thing on the ticket the waiter hands in. One of the specials we ordered to share came with peanuts in the sauce - luckily large enough to see, but that is downright dangerous and totally unacceptable. When we pointed this out to the waiter, he barely acknowledged it and waved it off like it was not a big deal. Secondly, I know waiters hate to be asked "what's good here," but when there is a special James Beard restaurant, I thought asking what their specialties are was not out of line. Coming from NY I can get Thai food, even good Thai food. I want to know what is unique here. "It's all good," is not really a response. Gaps in service were very long. And instead of noticing we were finished with our meals [and we were definitely interested in dessert], the wait staff spent most of the time arguing about how to split tips and go home. We were not the latest reservation, and in fact, had arrived early, so making us feel like we were keeping them is not okay. Others around us received similarly bad service. The food was still so good that I'll give 4 stars even though the overall experience was a let-down.

Delicious food in a quirky location.

Mango sticky rice was outrageously atrocious! Mango was slimy. Rice had no flavor. Coconut milk was watery. Only one server who was jot very hospitable. They also don’t tell you that you get charged for an extra shot of coconut milk. Imagine paying $3 for 50ml of discutiing coconut water added to milk??!! Khao Soi was decent.

They never disappoint! The food is exceptional!

The food was fantastic and it was actually as spicy as we wanted!

We had a wonderful family dinner at Saap! The food was fresh, flavorful and delicious. Equally as impressive was the service- very impressed!

Service was fast and friendly, food was insanely delicious

Fabulous, Fabulous. Can't say enough. We are not really familiar with the items of the menu so we asked the owner sous chef to bring two appetizers and 3 main dishes of his choice. One by one, these fabulous dishes appeared. All were delicious. The place is warm an friendly and sure is out of the way but we made the trip from Sugarbush. We will be back. Advice, I don't think beer goes with Thai food, I'd go with the recommended Thai tea next time.

I don't know or understand the rating this place has. It is the worst attempt at Thai food I have ever seen. Total failure! Yet, somehow, they claim to have been awarded the "Beard" award. 🤣 Absolutely has to be a fraud, along with their rating on this app. Unless the area people have never been out of their bubble and know no better. Even the Thai coffee was an epic failure. Also, what Beard Award restaurant serves rice in a plastic bag? And the place is dirty, the servers are a joke. OMG, we still talk about what a traumatic experience the evening was. What a waste of our time and money.

Yes the service could improve, but this is also excellent Thai food. You taste the broth and you’re like wow that’s so good. Is there better in NYC or places like that? Yes, but probably the best Thai food in the state. A few good vegan options but not too many.

They should just remove the takeout option completely. For multiple nights in a row now, we’ve called for takeout, at the suggested time by the owner, who said we’d “stand a good chance” - only to be turned away because of a “full dining room.” Nothing screams “we offered takeout because of COVID” more. Just stop offering it. And stop giving people lip service over the phone just to keep them interested.

It seems almost impossible to order food from this restaurant as a local who lives close by. The food is delicious but you never know if or when you can order. I got there right when they opened to hopefully put in a small to-go order, no one else was there, and they ended up saying they can’t do to-go orders today. I guess the only way to eat here now is to have a reservation, just overall disappointed.

Traveling a bit for a meal out can often keep us home but knowing that Saap had received the James Beard award enticed us to give this restaurant in Randolph another try. We made a date with 2 other couples and were flexible when they changed our reservation the day before from 6:45 to 7:15. Mistake number 1. Fumbling around with our phones to get the drink menu seemed a waste of time when the options were very limited although the website says cocktails were available. After our drinks arrived we asked if we could put in an appetizer order while we looked at the menu. Our waitress responded that she wanted to put our whole order in at once as the kitchen was closing. What? We barely had arrived. Mistake number 2. I wish we had been able to read between the lines and chosen to leave and find another restaurant in town where we would have been made to feel welcome and deserving of a relaxed meal. Instead we were rushed at every opportunity. Plates were cleared before we were all finished, we were asked if we'd like to order dessert before our meal was finished, and then before the dessert was eaten our bill was delivered being told that they were closing. Additionally, they started cleaning the floors even before our dessert arrived where we had to inhale the strong cleaner while trying to enjoy our meal and conversation. It was beyond rude, beyond our comprehension that on a Friday night we were being pushed out as unwelcome intruders instead of valued guests. Mistake number 3. One member of our group shared our disappointment with a staff member and was told that "they had a long day and they were ready to close." We stood in the parking lot at 8:30pm dumfounded at the whole experience. Yes, the food may be good (although my husband chicken was dry), but one would think that a James Beard award includes the whole dining experience and I highly doubt that whomever was the judge wasn't sitting at their table while toxic cleaning solution wafted through the air as they ate their meal and a check handed to them before they finished their dessert let alone being brave enough to ask for tea or coffee.

Just had lunch there. #19 is the best fried chicken I've ever had in my life. And the ginger sauce was also the best I've ever had. It was magical. It's an honor to be served here. I can't believe you can get food like this in Randolph. Thank you for the great memory

I’ve had SAAP a handful of times now and I can say it’s one of the best restaurants in the area. The food is incredible just as long as you don’t get it to go. The atmosphere is very unique and has a inviting feeling the second you walk through the door, definitely a must stop for anyone passing through.

Service is slow and lacking in follow through. Food is good but nothing to write home about sadly, especially since they got a James Beard award.

Had a good lunch. Place was very dirty. Service not great.

It's very hit or miss. Food tends to be excellent, but the service and attitude can be atrocious. I've lived in area since 2022. When we first would go, I had no complaints. Service was sparse, but it was post-covid and staff was tough to find. Since, it's gotten much worse. My last two experiences, I never even got food. Imperious attitude and no desire to serve. Stopped in tonight as a single aiming to sit at bar, read, and have good food. First this was OK, then it wasn't, and I was told no service at bar and no walk-ins. The restaurant was half empty at 6 and no one was at bar. The food is good to great-IF you can get it, but it's not worth the attitude. I notice lots of reviews in this vein, often with comment from owner that they will improve. I've not found this to be the case. Shame too, Randolph area needs all the good food we can get.

Highly recommend this restaurant for special occasions or a nice date. The food was very flavorful, menu had a lot of options. Portions are smaller when compared to American food but definitely enough for a filling meal. Was only sad I missed out on the whole fried red snapper special. Will be back soon!

Loved the food except the dessert. Will definitely go again.

Dinner went well and would recommend based on our experience. Like many, we saw the CBS Sunday Morning segment and decided to visit. Arrived just as they were opening for dinner service and met by friendly staff. Sean was our server and was an absolute delight. After discussing his recommendations, we ordered quite a bit of food. Meal was well prepared, dishes arrived quickly.Very reasonably priced. Overall enjoyed our visit and would consider a return if in the area. Pro tip: Make a reservation in advance and arrive on time. We noticed several arriving parties being referred to another local restaurant due to no available tables.

Super food! Get a reservation and go!

Could be good, but wouldn’t know. My partner and I drove over an HOUR to eat here for lunch and they were closed. No note on the door, nothing on their website or Facebook indicating why despite Google saying they were open. It was only 1:00 in the afternoon so they weren’t closed for their brief break from 2:00-4:30. Really disappointing, especially the drive back home.

Very sloppy management!! 1 person only in the dining room taking orders , clean tables and brings out food. . Tables are left dirty surrounding us due to under staff and food was only ok ..not impressed at all!! How did this restaurant received the James beard award??? Very disappointed with the food and service. Will not return . The fried fish we ordered was not fresh and very dry as of it was precook hours ago. The rest of the dishes were mediocre.

Like many reviews, we were excited to try this restaurant, so we made a reservation 2 weeks in advance. Sadly, the food was nothing to write home about, and the service was incredibly slow. The plus, the server was friendly and pleasant. Our small plates as well as our entrees came to the table all at once, which is not a dining experience anyone really desires. We relocated from San Francisco Bay Area, and I would place this Thai restaurant near the bottom.

If I could give it no stars I would. I was passing through Randolph and have been wanting to try this place as I hear it is good. I arrived right when they opened. They sat a family ahead of me. I asked if I could order 2-3 dishes to go. They said No even after I told them I was willing to wait and didn’t expect it to be ready right away. Terrible vibe. Terrible customer service.

Unfortunately, not worth the hype. Food was good, but nothing spectacular. Service was not good. Only one person sitting, waiting and serving a full dining room. He did the best he could, but was obviously stressed out and unhappy. Why is a restaurant with so much accolades understaffed?

I have heard so many great things about Saap that I was very eager to visit. I made an online reservation 2 weeks in advance for a Friday night dinner date with my fiance. A reminder was automatically sent to my Google Calendar for 7pm. We showed up at 7pm but the waiter could not find our reservation. I was confused, and hurriedly checked my Google Calendar and showed him that it said 7pm. Then I checked my email and saw I had been given a different reservation time in the email, for 6pm. I felt terrible and I apologized for the confusion, as there clearly was a glitch in the online reservation system. The waiter looked very annoyed and informed me "You really should check more carefully next time" then reluctantly handed us a QR code (for the online menu) and told us to sit anywhere we'd like. We felt very unwelcome as we sat down, but were glad that we could still enjoy some delicious food. We ordered 3 dishes, which took quite a long time to be served, similar to many other reviewer experiences. I was delighted to see that the dishes were full of protein and fresh vegetables and were beautifully presented. However, the flavors were quite disappointing. The soup was far too sour and salty, the noodle dish was bland, and the panang curry had almost no heat (I had requested spicy level 4 out of 5). We ate our meal, but it was not what I hoped for from an award winning restaurant. As we were paying, I apologized again for the confusion with our reservation and thanked the server for accommodating us. His response was "Well you really should be sure to check next time". I can overlook the food not being perfect. I understand that everyone has an off day and I know that finding restaurant help in rural VT is a challenge right now. But the way the server treated us was unnecessary. It was an honest mistake, but he truly made us feel like we were an imposition. For that reason we have no interest in returning.

Lived up to the hype. My wife and I drove down from the Burlington area to see what the fuss is all about and boy was it a superb meal. The mango salad was truly delicious, but be warned: even the level 1 spice is spicy (thanks for the tip, Jesse)! Both of us had pretty 'normal' Thai meals (my wife: curry, me: stir fry veggies w/ chicken and a fried egg), but the quality was a notch above what you'd get at your local Thai spot. The veggies registered as very fresh and generally the meal felt as if it was made with love by someone really taking their time.

There was nothing bad about this evening. Just remember this is authentic food, cooked to order, be prepared to wait a bit for it to be done (order a couple of their excellent appetizers). There is nothing bad on this menu. The service was attentive and personable, the wait staff knows the menu and ingredients so ask questions. First time visit, stick with a 2 spice level to start.

I like that there's a consistent 1-5 spice level for the food.

Delicious and beautifully presented dishes. A gem of a place in little Randolph, Vermont!

This restaurant is not what I recall nor what I had come to expect. Although the food is outstanding - all dishes we had from Soup and Corn fritters to Fried Chicken and Scallops - were top notch. Sadly, the weakness on this night (Friday 8/18/23) was that they only had 2 servers - one of whom was the owner. The service while strained was polite and passable. For a James Beard award winner - the pride of Vermont and Randolph - the owners should make an extra effort to find 2-3 more servers. Whether this was an off night or a sign of normalcy, I was disappointed in my meal because of this.

Excellent Thai restaurant - decor is very unassuming but food and many choices are a culinary delight.

We heard about it because of their 2022 James Beard Award. It was very well-deserved; the food and service were outstanding!

Really good, authentic Thai food. Very caring staff. Charming yet unpretentious dining room. Reservations are necessary for dinner and recommended for lunch. Lots of specials as well as the classics. Some Northern Thai options which are great. Their spice level of 0-5 is pretty conservative. You might need a minimum of 2 to really feel any heat. I've been here 4 times now and each time there has only been one person working the tables and bar, so don't expect fast food. But you'd have to go to Portland ME or NYC to get Thai food of this caliber.

We asked our server to recommend dishes that could be made gluten free and vegetarian, and the resulting meal was truly amazing! We got the shredded mango salad, pad see ew, and panang curry. Each dish was so bright and layered in flavor!! All the vegetables were so fresh, and the herbs even came from the chef’s garden! My favorite was certainly the mango salad, and my sister loved the curry. The pad see ew was exceptional as well, with chewy rice noodles and perfectly cooked tofu! And mango sticky rice is always a must order. Make your reservation now!

We were very stoked at the prospect of eating at a James Beard award winning place on our long road trip up to Montreal. The locale was amazing, in an old Victorian looking house. The food however was a bit disappointing (it was still notches above your local Bangkok cafe or taste of Siam). The papaya salad was a bit too salty and lacked the freshness which gives it life. The sticky rice which came with it must have been made a long time ago and had dried out. The green curry was quite good, if a bit on the salty side. The pad see yew and pad thai were also decent. We had all of them with tofu. The waiter also claimed what we ordered was not enough and made us order another dish (annoying and he was clearly wrong as we had leftovers to carry, not that that is a bad thing- it was Thai for dinner and the green curry tasted better at dinner !). We would still stop here again hoping a different curry would be even more awesome- especially if they had non-coconut milk curries with veggie options.

Delightful dinning experience especially since we were eager to start our dinning. Great service in a very friendly atmosphere. Well done Saap!

Best thai food I’ve ever had! I would completely recommend trying this place out even if you have to travel for it! The service was very helpful and kind.

It was good, but the somtam was not much papaya and I don't think they use Thai limes. The chicken with basil was excellent. the service was slow they didn't have many people working and it may be difficult to get staff these days

I would travel from Rutland which is over an hour drive. I frequented this place when it first opened quite often because the food is amazing, the service was amazing, the owner was very personable and explained the traditions etc... I then moved away for a couple years and then moved back and was out and about one day and was like oh! I should check it out as I've missed the food. I was unaware/didn't think of making a reservation as I always would just walk in. So, yesterday I got there at 12:00 and realize it's basically reservation only, which is fine. I am very delighted at how busy this establishment is. I walk in with 1 other person, and it was booked BUT one party of 2 was 10 minutes late for their reservation at 12:00 so we were seated. I saw on the reservation policy if you are late, the table will be seated. So we sat there until 12:20, the gentleman who sat us was very nice to accommodate us, and I double checked and made sure it was for sure ok to be seated. The owner came in on the phone and seemed annoyed and a few minutes later the host came up to us and said we had to leave. I have NEVER been seated and then told to leave in my life. I was quite embarrassed and very disappointed because I was raving about this place. I made sure to double check and make sure it was OK we were seated because I understand how things work and didn't want to have any trouble, but was still seated, served water and then basically kicked out. I'm a Native of the area, I have told everyone about this place and am just really disappointed. The people who reserved the table we were seated at strolled in at 12:25. Needless to say, I won't be coming back, not that it matters because who cares about the people who first frequented the place? Very embarrassing and disappointing experience, what a shame.

Best Thai food outside of Thailand!! We’ve been coming here for years and were blown away by Rungs cooking; Ive tried almost everything on the menu and loved it but the thick noodles and the wings are my all time faves. The hype is very much justified.

We went for dinner (our second visit) and it did not disappoint! We tried the Muu Dad Deaw appetizer, the Tom Yum Ghai Isan soup, and the Pad Thai with chicken. All were excellent, and we learned to do heat level 1! (Last time we did 4 - that was too much for a girl that covers her pizza in red pepper flakes!) Also, our server, Leo, was AWESOME! So personable, pleasant and attentive! Can't wait to return!!! Yummy!

Banger of a restaurant, laap gai todd was mouth watering!

As usual food was hot, freshly prepared and delicious

The food is phenomenal. The veggie spring rolls were very crispy and good. The Panang curry was really well seasoned with fresh vegetables which were cooked to perfection. The Pad See ew chewy noodles were well seasoned with great mouth feel. The mango sticky rice dessert was great too. The service was a bit slow. The servings a bit small. Tried to order another dish but it was going to be over 40 minutes for it to come out. I would order more than you think you want as soon as you get there.

Been here a few times and to be honest it’s just meh. Coming from a big city maybe I sound snobby as we had some amazing Thai restaurants but this place would be low - mid tier if it wasn’t in Vermont. Not awful and a nice change from usual American but it’s just ok.

Hands down the BEST Thai food on the east coast. The flavors were rich and delicious, the colors amazing and atmosphere fantastic! We drove several hours to try this place (not kidding) and it was WORTH the drive

Wow, we have been trying to get a resy here for awhile and finally it happened and we were delighted with fresh, authentic Thai cuisine- delicious salad, pork, scallop, and shrimp dishes all with fresh veggies. The sticky rice - mango - warm coconut milk was a great finale! Steve, the owner, is humble and grateful for the rave reviews and full house once again. We’ll be back soon!

Since their website insists that we make a reservation, we did - well ahead of time but the earliest available. So perhaps our expectations were too high, given the wait. When we go there, perfectly in time for our reservation, they told us to sit anywhere, and then found us a "good spot", but the table was not cleaned from the previous people. We waited for about 7-10 minutes to be seated. Having said that, everyone was friendly. Our appetizers were interesting and good, but it would have been nice to have some guidance on what stuff was since we had ordered some unusual items. I asked for papaya salad without fish sauce and would have been fine with a no, but what I received definitely had something fishy in it. The kicker is that I asked for massaman curry, and received a very soupy curry with NO potatoes, just carrots and tofu chunks. I sent it back and I think they just put potatoes in my old food and gave it back to me (which is alright, but it makes me wonder about their process). And by the time it came back my dinner date had already finished their meal (which was pretty good, they said). The sauce was tasty but it did not taste anything like massaman curries I have had before (this is not a criticism, just a heads up). There were only 3 wait staff on the floor, with one being clearly new and they seemed to be stretched thin - even though the restaurant was half empty and getting emptier as we sat there. I want to emphasize that they were friendly. The vibe at the restaurant was that they were closing, this was close to 8pm and we had not been there a whole hour. Overall it was a bit of a let down after waiting a week to get a reservation and after all the hype over the last several months. Oh, and also the prices were like we were dining in Boston at some fancy place. Update: had my massaman curry the next day, and I could mostly just taste cinnamon, the flavors were not complex. And the potatoes definitely seemed to have been cooked separately and added at the end.

I am so eager to try the food at Saap but the reservations app is incredibly clumsy. I tried to use it to sign up for tonight and it indicated that ALL slots were open. I happily chose a slot and was so excited to join friends to share a wonderful dining experience. Several hours later I received an email saying my reservation was not accepted and all slots were closed. I’ll keep trying but this is discouraging…. The 4 stars are based on my expectations of an award winning restaurant.

Went here for lunch twice now and both times have had great food and service do agree that they need more staff in the front but definitely would be back again

You want real Thai? Here you want to be.

Before they won awards and became a “hot spot” I used to eat there all the time. Always got the same thing. Massaman Curry. It was always delicious. Tonight I got the same thing and I was extremely disappointed. Not only was it too sweet tasting but it was far soupier than it should have been. The carrots and potatoes were undercooked as was the rice. Rice shouldn’t be crunchy and neither should potatoes. To top it off the water they served was clearly tap water from the town of Randolph which is known for being especially disgusting. The only positive part of the evening was the service. I highly doubt I’ll be returning to Saap again anytime soon, if ever. Not impressed.

We unexpectedly were able to walk in today for lunch. (Reservations are highly recommended. ) We shared a Massaman curry and Som Tum Thai salad. Both were ordered as 3 spiciness. The salad was very spicy, while the curry was perfect. The dining is casual. The service was very good. A variety of Vermont beers from Switchback, Foley Brothers and Burlington Beer Co.

This has been on our list for a while since learning the chef/owner won a James Beard award. After a visit, it is very well deserved. The spice level is perfectly on par with what you order (you have an option from 1-5). The flavors are identical to what you would find in Thailand, making this authentic Thai cuisine. For such high quality food, the price is well worth it in value. We drove an hour both ways to dine-in and plan to make the trip again. Thank you!

We tried the tasting menu option for our large party of 12. It was a unique experience and somewhat like a family style dining experience as a result. We received 3 platters of each appetizer we selected for the table to share. Likewise 3 of each additional item we ordered for the table to share. The server recommend we try one of each type of entre for the best experience, such as salad, noodle dish, rice dish and special. We only partially followed this suggestion. The menu was available as a QR code for phone viewing and on a laminated menu upon request for those without devices. The online menu is the menu. This was a birthday celebration and we brought a cake with us. SAAP staff were very accommodating and provided or offered a cutting knife, serving spatula, clean cake plates, lighter and forks. We made reservations about a month before hand for 4:30 and in general most other customers didn't begin to arrive till later. Overall it was great to be able to sit down as a family and celebrate. Thanks for helping to make the event special. Regarding food, I enjoyed the distinct flavors - for example I could clearly taste the ingredients in the appetizers. Our group didn't select entrees that I would normally order at Thai restaurants so it was nice to try something different with the tasting option. Everything I tried was enjoyable with the tasting menu but not necessarily my preference. I plan to go again to try dishes that I would actually order like one of the curry dishes. On this evening most other customers were in small tables of two - 4 people/adults.

One of the best Thai food restaurants! Worthy of the James Beard award!

This restaurant is amazing…a hidden gem of Randolph. Amazing service, spectacular food and a great vibe.

We love eating at Saap because the food is cooked by a woman from Thailand who used to watch her mother cook and last year received the James Beard Award! Although the restaurant is small, it is staffed by 4 people, including the husband of the chef (who is a chef himself) and we always have an excellent meal, whether eating in or ordering takeout. I highly recommend this restaurant.

Delicious food, comfortable atmosphere.

We tried to get reservations several times and finally dined last night. The restaurant was cold (albeit being the second coldest night this winter) and they provided a space heater next to our table. We were surrounded by plants with dirt on the floor and shedding leaves. You use your phone with a QR code for the menu. Service was very good. The appetizers were the best part of the meal. I ordered the Panang Curry, with chicken and coconut milk, as an entree. Surprisingly it was quite salty. I don't recall ever having a salty meal at any Thai restaurant anywhere. I asked for a heat index of zero and it still has a slight kick. The entry way was junky looking with some jars and odd items next to a sad looking fish tank with a goldfish. I was surprised the interior didn't appear clean or presentable. I have to say I came away somewhat disappointed, maybe because of the James Beard award. (Very high expectations). The prices are somewhat reasonable. 2 appetizers, 2 entrees, a beer and a limeade for $85, with food taken home. I wasn't blown away by the experience, it didn't hold up to our favorite Thai restaurant in Montreal, unpretentious, consistent, with amazing sauces. I would give Saap 3.5 stars.

The food and service were great.

Service was slow. We came in with two other couples and they were served, ate, and left before we were served. We had four in our party and each dish varied on goodness. One dish was great the rest was just so-so. I would not come back.

All soup broths are amazing, loved the spring rolls too.

I had a very love hate experience with SAAP. My husband and I love going on culinary adventures and we were referred to SAAP by a coworker. We looked it up online and saw they had recently won the 2022 James beard award! We have never had the opportunity to eat at a james beard award winning restaurant! So we were so excited! We happily made the reservation and drove 1.5 hours to try this place. When we arrived we order drinks and an appetizer. It took about 30 minutes for the appetizer to arrive. The sausage and ginger sauce were delicious. So we were excited for the rest of our meal. However, it took them an hour and 15 minutes after that to deliver the entree. And while the entrees were well seasoned, we felt they were lacking veggies and protein, our dishes were mainly noodles which is disappointing considering the 20 dollar price tag. Not to mention, the portion sizes were very small, and we both left hungry. Mid way through our dinner, I decided that it just wasn’t enough food for me, and I decided to order an entree to go, like I said, the food was good, just small in size. I walked up to the bar to order a curry to go and the server told me it would be 2 hours for entrees to come up. I have never heard of a restaurant taking 2 hours to serve anything. I declined and went back to my seat. The server could see I was upset and came and stated “ you really should have ordered the to go when you ordered your entrees” and I said, “ yah I would’ve if I knew it would take 1-2 hours to prepare meals here”. I was also disheartened as a table of 6 was seated behind us 45 minutes into us arriving and they received there entrees right after we got ours. They must’ve ordered ahead of something. Overall, I really enjoyed the food. I felt the flavors were complex and it was cooked perfectly. However, the time it took to get food and the portions in correlation in price, I wouldn’t return here.

Really good food. Dining room & overall look needs some TLC. But maybe that is its draw.

We’ll, that was a disappointment. From reading about them in the NY Times to actually visiting and seeing the dirty floors, dour ambiance and listless management. We had made a reservation two days before then had it canceled the night before.. we visited with trepidation. One other couple was waiting so we convinced the owner to feed us. We had crispy pork rolls which were hot and tasty. For my entrée I ordered a chicken dish with scallions and veggies. I asked for it hot. My god… I could barely taste the food it was so spicy. My wife had the shrimp and mango salad. It was fine. The Neal was reasonably priced but the experience was a huge disappointment.

Having made a reservation and then having it peremptorily canceled the night before, we decided to try anyway (we were in Randolph for another reason) I do not understand how this place received the James Beard award. The owner looked disheveled and uninterested in serving us … but another couple and us, convinced him to serve us lunch. The place had an unkempt look to it… the floors were dirty. We were offered jasmine tea then told they didn’t have any. I ordered the crispy chicken dish with veggies and rice. I asked for it to be spicy. Boy, was it hot. The cook sprinkled habanero flakes liberally on the dish making it almost inedible. My wife got the shrimp and mango salad which was cold but good. Overall, we will not try again.

It the best Thai food you can get in Vermont. Loved it!!

The pad see ew was good, but the curry! The curry was AMAZING. The only thing I didn't love is that it felt like they packed in one table too many. I was basically sitting head to head with the person at the table behind me - not ideal in cold & flu season. Regardless, we're looking forward to coming back soon.

Well lets start with the good....and that was the water and ginger sauce.... Made to wait from start to finish. Despite numerous empty tables, upon arriving 10 min early our part was made to wait outside. From them on this "supposed' James Beard Winner of Best New Restaurant in New England, plumbed new depths of mediocrity at every turn. From uninspired (likely frozen and fried) rolls, to main dishes that left you wondering if there was a main ingredients hidden at the bottom of the giant bowl of broth that was served. To being made to wait 90 minutes for the mains to even be served despite only 5 tables being occupied. This restaurant could even match the worst Thai take-out in Jersey City. If the @JamesBeardFoundation found this worthy to carry its banner, I truly fail to see how. Clearly we were not served what they were! If you want to feel like a SAAP after dining, then please visit SAAP. Else be smart and keep your Thai dining experience focused on NYC and Boston were real Asian cuisine can be found.

Well lets start with the good....and that was the water and ginger sauce.... Made to wait from start to finish. Despite numerous empty tables, upon arriving 10 min early our part was made to wait outside. From them on this "supposed' James Beard Winner of Best New Restaurant in New England, plumbed new depths of mediocrity at every turn. From uninspired (likely frozen and fried) rolls, to main dishes that left you wondering if there was a main ingredients hidden at the bottom of the giant bowl of broth that was served. To being made to wait 90 minutes for the mains to even be served despite only 5 tables being occupied. This restaurant could even match the worst Thai take-out in Jersey City. If the @JamesBeardFoundation found this worthy to carry its banner, I truly fail to see how. Clearly we were not served what they were! If you want to feel like a SAAP after dining, then please visit SAAP. Else be smart and keep your Thai dining experience focused on NYC and Boston were real Asian cuisine can be found.

Oh my palette was stimulated with the beautiful presentation of the food. It was highten with the first bite. The spices were a bit much for me at level zero. I tasted a level 2 and had an explosion in my mouth that water nor beer could contain. The service was great and I loved the setting however, the spices could be taken down to maybe a minus three for those of us who are sensitive to burning heat in our food.

Unusual location in an old large home at the top of a hill. Reservations are strongly recommended. Casual atmosphere and good menu selection. Outdoor seating available. Spring rolls and pork strips were very good. Thai coffee was excellent.

Holy moly what a gem! I like spicy food and on this scale I am only a 2. Kaoh soi!

Delicious first time visiting celebrating my friend's birthday. The service was fantastic, prompt, and kind. My vegan pad Thai was fantastic. Will most definitely be back!

…but it wasn’t the Thai meal we got. The food was merely OK, the service friendly but overburdened verging on inept, and we all wondered why we traveled an hour and a half from southern Vermont to dine there. Diners shouldn’t feel like saps after a meal, but we did after dining at Saap.

Excellent Thai dishes and excellent service in a comfortable dining area. Especially good was the green curry with shrimp and squid. Portions were generous. We ordered #1 spice level, which was hot. We need to return to check out level #2. A must visit if you’re anywhere in the vicinity of Randolph VT!

Really great food. Really really awful service. Sat down a few weeks ago, took 45 minutes to get drinks and well over an hour for the spring rolls, restaurant was less than half full and the servers were not doing much the entire time. Food was extremely good though (honestly the best thai I've had in a long time). Called several times on different days since then, and they only answered once (tonight). Person on the phone obviously lied to me, forgot what my question was halfway through answering it, and spent 30 seconds of a one minute call telling me how busy they were at tonight (monday) when I asked about availability for a reservation this weekend...

My wife and I went her for lunch today and had a very good experience. The lady who was taking orders and serving was very pleasant and hard working and restaurant was one of only two open on a Monday! We ordered a curry and a spicy coconut checking soup and both were excellent. They came with rice and we had Jasmine tea. No reservations for lunch are required and walk in very much welcomed. It’s a family owned restaurant. I really enjoyed my lunch and the taste. Having been to Thailand many times I can say that it tasted authentic.

Disappointed. No cocktails, no chardonnay. Apps and meals served together. My dish was bland but my friends was very tasty. No dessert available.

We arrived early, as reservations are sometimes hard to get. We sat on the patio which was a nice al fresco experience. All the other diners were friendly so we struck up some brief conversations. One couple drove all the way from Boston to taste the chef's fare. We had quite a sumptuous meal starting with Muu Dad Deaw and Prik Pow Chicken Wings. Yummy doesn't begin to describe these dishes, The chicken wings were meaty, cooked perfectly with a sauce that made you want to eat your fingers. If I could have taken the sauce, home I would have. The Muu Dad Deau was also delicious. It's pieces of pork in a sweet and sour sauce. Our main meal was Laap Ghai Tod. Think of the best fried chicken you've ever tasted, and then think again when you try to compare them. It was incredible. This was along side a lovely salad called Yum Mat Muang Goong: shredded mango salad with shrimp served with sticky rice (I wanted more rice to sop the delicious sauce). The dining experience was memorable and the staff was friendly and helpful. All in all it was fabulous!

Probably the best Thai meal I've ever had, if not overall Asian. The flavor balance is incredible, any of the sauces I think I could eat on shoe leather and be happy.. I can't wait to go back again

I absolutely love Thai food and have anticipating making the 45 minute drive to dine at Saap for a long time. I finally had a chance to visit last Saturday. In all fairness, I will begin by saying that four of us had lunch and I was the only one to feel really dissatisfied with my meal. On the other hand, no one was raving about their meal when we left. After being seated we were given a card with a code and told to look up the menu on our cell phones. This was awkward as there were two phones for the four of us and one person has trouble reading small print. We later observed people being given paper menus: we wish we had known that this was an option when we were trying to figure out our order. Each couple ordered the Spring Rolls as an appetizer. These were served on one small plate with one small dish of sauce for dipping, an unattractive option among four people these days. I certainly hope that this was not two orders at $13 each as the rolls, cut in half, barely gave each of us a taste. They were good so we all would have enjoyed a larger portion. I ordered Pad Kee Mao at $18 which was listed as containing pork. There was an option of substituting talay, (shrimp and squid) for an additional $6. I asked the waiter if I could get all squid instead of both squid and shrimp and was told that this was fine. When my meal arrived I found exactly three largish rings of squid on my plate which I did not feel was an acceptable portion size especially given the surcharge. I ran a restaurant for over 30 years and I know about portioning and cost control and I know squid does not cost $65 a pound which is what I figure would have been the restaurant's cost for this ingredient after factoring the few ounces found on my plate. The plate itself looked "muddy" with none of the individual ingredients standing out in appearance. The tastes were equally muted by a heavy, salty sauce and if there was crispy Thai basil on the plate I sure didn't find it. I would rate this meal as one of the least satisfactory Thai meals that I have ever had. We had an early lunch reservation and I was thankful for that. I know restaurant help is very hard to find these days but only two employees seemed to be working the entire restaurant floor. They were very pleasant but they were greeting and seating people, filling drink orders, taking orders, serving food and covering the few tables on the outside deck in addition to those in the main room. By the time we left the restaurant was quite full and people were standing around waiting to be seated. I am sure that the wait times for service were going to be considerable. There are three Thai restaurants near our home which, while not enjoying a prestigious award, would have given us a far better and less costly dining experience. Our family was going to treat us to an anniversary dinner at Saap in a couple of weeks but I told them to cancel the reservation. We will choose a local Thai restaurant where I know no one will be disappointed.

James Beard award winning chef. Small restaurant with excellent food. My son and I shared spring rolls that we thought were the best ever. I had a scallop dish that was excellent. Be prepared to relax and wait for your dish to be hand made for you. Would definitely go again.

In the early days they had delightful, tasty, colorful selections of foods and desserts. We loved it all and recommended it to many. This time all four of us said we would not go back again. The dessert selection was "assortments of ice cream!" I...

Found this little gem in Randolph after reading on Seven Days that one of the owners and head chefs earned a James Beard award. Drove 1 hr out (in rain no less) and the experience was completely worth it. The food was delicious and the service staff friendly, efficient, and attentive. We got the Muu dad deaw, pork spring rolls, peek ghai tod, pad pak with chicken and side of rice, and pad mee khorat. We also had a Thai iced tea (a classic), two beers, and a Saap spritzer. We absolutely loved everything! Ate so fast didn’t have time to take any pictures. Can’t wait to go back! EDIT: I had to remove 2 stars bc the reservation system is such a pain in the ass… When I try to call it’s hard to get through and when I used the online system recently, my reservation got confirmed, then modified to a new time (which was fine), but then the day before it got cancelled for no reason. We won’t be dining there again. It’s not worth the hassle. It is a shame too because I have told so many of my colleagues and friends about the place.

Great food, relaxed atmosphere, friendly service. We will be back regularly!

Steve the owner is very pretentious. I Took lunch break there with one of my employees after working a hard morning in the heat. I Made a reservation for the next day at noon and Steve the owner came out and questioned our reservation. We then ordered their Special Soup ( which I have seen full bowls of before!) and we both received half bowls of soup! I wouldn’t have minded to much but each bowl was 27$. (54$!) I Told the waitress that we were not happy with the soup. She acknowledged that the bowls were not what is usually served. Then still proceeded to charge the full amount. The person next to us the day before had 6-7 mussel shells. We had 4 between two bowls. Clearly since the James Beard Award they are to good to have blue collar works come eat lunch there. Our money is just as green as snooty rich peoples!

Yes, I purposely misspelled the name of the award. Why? I feel like perhaps the award, like fake Rolexes (IRilexes?) can't possibly be authentic. In fairness I've only been here 2x, and the first time was ~5 years ago. The food is good. But of...