Based on 848 opinions finded in 2 websites
Based on 848 opinions finded in 2 websites
Opinions
nice aracely good job the food delicius
araceli medina . 2024-07-17
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I just found out they had ice cream cups. That was a nice experience. We also had the junior Whoppers.
Lady L . 2024-06-09
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JOB WELL DONE KEEP UP THE GOOD WORK.
Erlinda Brooks . 2024-06-06
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*** update** mary was amazing!! Above and beyond!! Excellent customer service thank you.
Joe King . 2024-05-23
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Very bad service, they take a long time serving 2 cars
Frey David Moscotes Celis . 2024-03-17
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Got a whopper with bacon and fries...It made me sick. I'm better now but I won't be back here again.
Rahmiel Zephyr (Rahms) . 2024-03-12
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Y’all can hate on Burger King but one thing they gonna do is try to make it right. They didn’t have something I ordered online, and gave me a similar replacement, and some nuggets extra for the inconvenience.
Haley Gregg . 2024-02-09
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I went into this BK tonight around 8pm and they gal forgot my onion rings. I don't have time to drive back there to get them. you should check your orders before handing them out to the customers. Please refund my card ending 6584 the transaction was around 8pm on 2/5/24. thank you. smh.
Edith Borrego . 2024-02-06
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I order a Bacon Melt and they gave me Normal bacon sandwich. I try to order ice cream they said they don't have none. I go back to have them fix my sandwich because the Bacon melt comes withe Texas toast and it's up on the board they said no to fixing my order not only that they wouldn't give me a refund.
Deshya Reviere . 2024-01-21
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Update your damn hours. Just trying to get something to eat after a difficult day, placed an online order and show up at 11:30 but its closed. Now I’m stuck in this drive thru line because people in front of me are beeping at your window obviously pissed about the same thing as me.
Jesse Craig . 2024-01-14
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They over charged me for a ice cream cone and fries i paid 5 and change when it's normally like 3 bucks and change
julien Ruiz . 2024-01-04
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Great place nice staff. No Karen's
Michael Macomber . 2023-12-28
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If I could give negative stars I would I came to the drive through last night 12/20/23. @ 10:58pm sat and waited had acknowledgment that I was in the drive-through, but ignored for 10 minutes, drove back around and came back through sat with a van and another car behind me was acknowledged again, but no response they’re not supposed to close till midnight and nobody’s responding at 11 o’clock is not acceptable especially for people who get off late at night and need to eat
Crystal Bauserman . 2023-12-20
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Just finished ordering Doris a rush on a Saturday night at 10:50 pm and I must say they gave such a great service. The food was spot on and the guy had such a great personality still. I can’t thank them enough I hope they get A raise soon because it shows they care for the food and company thank you!
Michelle Velazquez . 2023-12-17
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This place has been ok, but last time I went there there was something in my food, a rock..it almost seemed like a pice of tooth, something hard & white, I send BK an email but they never did anything about this issue, this is unacceptable & disgusting. DO NOT EAT HERE!!!!
Brian Chavez . 2023-12-06
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Food was great. My sandwich and fries were hot when I got them. Service was pleasant and quick. The restaurant was clean.
Pegi Taylor . 2023-11-06
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I don’t know this place is so incompetent, the staff here gets everything wrong constantly.
dylan simons . 2023-11-05
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Rude , not even acknowledging that someone came in just looked over then continue to chat and ignore you. Find somewhere else to eat. Service here sucks
Jesse Flores . 2023-10-24
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I like the people who work there and the food is great, but the lobby is always locked in the morning, even though it says they open at 6 am, and seems to stay locked passed 8 am the few times i've tried I don't have a car for the drive through, and I don't have time to wait for them to open on the way to work. Just wanted something to eat before going to work...
eric snyder . 2023-10-21
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Clean. Got my order right. Had a bathroom.
Kay Smith . 2023-09-21
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Was in the drive thru for over 15 minutes
Marques Sullivan . 2023-09-19
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Was offered by employees a chicken wrap made of nuggets because they didn't want to make the crispy chicken.
Alexander Lopez . 2023-08-30
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The little male tonight had an attitude and didn't want to take my order. Made me wait for HIM on everything. Also my Italian sandwich had no marinara. The whole night crew needs to be recycled.
Mishi Bohorquez . 2023-07-31
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Use caution, they won't even give you total cost until you drive to the payment window, once you get to pay, it's always incorrect price. I think it's a gimmick or scam of some sort. I'd like to know how much my order costs at the order speaker. Nor do they confirm your order.
Wesley Billstone . 2023-07-19
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Everything about this place screamed cheap. Original Chicken sandwich came out incredibly burnt and no sauce. Don't come here
Seth . 2023-07-17
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When I come in the morning I order small for a reason. I know what I am going to eat and drink. Plus the vanilla isn't as strong in a bigger size of iced coffee. I do not appreciate being forced into a medium just to make a quota. If is supposed to be my way then don't try to do it your way.
Marisha . 2023-07-12
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Got my food very fast and the service was friendly!
Steven Edwards . 2023-06-16
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Went to Burger King, asked for the spider man burger. Got home realized they didn’t give us the spider man burger, so I went back for them to tell me they didn’t have it and just gave us whatever burger. Terrible customer service and trash worker especially the lady with big ugly eyebrows
tiana vargas . 2023-05-31
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The burger king on Alameda and Dayton is one of the best. Food is always hot and fresh and the employees are friendly and providing great customer service which you don't find in too many fast food places or places in general any more. Keep up the Great Work!!
Misty St . 2023-05-15
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The Night crew that is there RIGHT NOW, I ordered my food about 9:50pm. Awesome crew all of my food was fresh and made just the way I asked. This crew deserves a raise because this is the absolute 1st time at this location ever that I ordered here and had BK My Way! 👏🏿👏🏿👏🏿💯 5/05/23 10pm Night Crew Rai$e PLEASE! Thank you very much! I tried calling just to let them know.
LaShonta Brown . 2023-05-06
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Customer service was excellent however the food not so much.
Sarah McGrath . 2023-04-25
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All is in line for fast food. Was done correctly and quickly. They young cashier does a great job. I have forgotten her name but she is the daytime register girl, always has her phone in her back pocket...hope that helps identify her. She's the backbone of your burger king.!!!
Mike C . 2023-04-11
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DO NOT COME HERE IF YOU DO NOT SPEAK THE MEXICAN LANGUAGE! STAFF CANNOT SPEAK A D WORD OF ENGLISH they give you the wrong order! 4 Whoppers is what I ordered I got 2 cheeseburgers and 2 whopper like burger patty with just cheese and onions. Shut this place down!
Francis Paco III . 2023-04-01
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My son placed a delivery and they send half of it. They don’t even care about. Just sent a refund and that is it. Service done! Very bad!!!!!
Lisbeth Arias . 2023-03-30
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Fast food eat when in hurry lol
Yonathan Shashore . 2023-03-30
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No me dieron la hamburguesa como la pedi
Humberto Garcia . 2023-02-17
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La comida excelente buenas hamburguesas, el servicio de ves en cuando encontrarás a alguien que no atienda de buena manera, pero venga que no vamos a comer por ellos si no por la necesidad, es un buen restaurante vale la pena.
skaiicri cardona franco . 2023-02-10
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Went through drive thru get my order we're missing two items, go right back in, tell them what I'm missing and they were supposed to fix it we get home we're still missing one item, try to call twice and no answer.
Tiffany MacDonald . 2023-02-06
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I used to enjoy this restaurant but lately they have no customer service. Twice in the last two months they don’t show any care for the customer. The first time was my mistake… I made a mobile order at the wrong restaurant… I asked if they would give me the same deal because it was a mistake and I could not get another mobile coupon for an hour and I did not have time to drive to the other restaurant. They said they could not help me. The second problem came from using a coupon that was for a small whopper meal that included a small drink. The drink did not show on the receipt so they would not give me a drink. I then asked if I could at least have a cup for water they said they would need to charge me for a cup. I showed them the coupon but they would still not give me a drink. I returned my food and left. As a side note most of there drink selection never works.
Roger Ellinger . 2023-01-12
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Worst burger king in Denver Jesus how hard is it to follow directions on a sandwich order? Overpriced as it is and they still mess it up..don't bother
Douglas Utter . 2022-12-30
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The new Italian crispy sandwich was below my expectations
Dennis Galligan . 2022-12-27
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Too much of a long line waited over an hour
Alfonso Simental . 2022-12-24
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Friendly staff and a hot, fresh, breakfast.
buffalosoldiermm . 2022-12-20
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They gave me no ice and the cheese is not good 🖕👎👎👎👎👎
Best Best1 . 2022-11-02
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I am always treated well and I’m served freshly-made food by friendly people. I highly recommend this location.
Jason Staneart . 2022-10-27
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Burger King is Burger King - Food is fine for fast food - it is what it is. I do like the flame-broiled taste (always have; always will) but I do notice the "shrinkflation" that is affecting everything - burgers are much smaller than they used to be
Chris Andolsek . 2022-10-18
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Was charged for items I did not order...I have a limited budget so I was treating myself. Very disappointed.
Sarah Horne . 2022-09-19
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Easy dinner. Fast service. A good meal.
Paul Kamber . 2022-09-17
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This location has sub par service even for being a burger king your only hope of getting what you actually order is to no use the app and go inside and check your food before you leave and the. Maybe they will get your order correct on the second try.
Daphnie Youngblood . 2022-08-30
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Everytime I come here they are being rude to someone today was the day I went off because how dare them keep treating people how they do it's just wrong
Tiera Jackson . 2022-08-23
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Milkshake was soooo sweet two sugary
Reida Gonzales . 2022-08-15
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Im a big fan of the whopper...tasty and healthy...
rainer thomas . 2022-07-03
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Apparently the posted lobby hours are inaccurate. Arrived at what was supposed to be when they opened and was told I could walk through the drive through if I wanted to place an order, which is a ridiculous safety issue and not something the employees should be encouraging if they are too lazy to run the lobby or even change their posted hours.
ManicMedusa . 2022-06-30
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Waited 10++ minutes at the drive thru for dry chicken
Harrietta Taito . 2022-05-17
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Muy rica la comida de este lugar
Juan Ortega . 2022-04-03
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When you order dorr dash they always forgot to give you atleast one item here. The shake machine was “down” and they didnt put a straw in the bag for the order.
Matt Lawler . 2022-04-01
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Couldn't understand through drive thru. Very frustrating
Michelle Wolfe . 2022-03-31
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I had a great experience at this store , employees were very friendly and accommodating, they had just got done with a very rude customer. Fast food employees don’t need rude customers !!! They helped me very professional.,. After they helped the jerk customer .,. 5 + ⭐️
Ted Maestas . 2022-03-15
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I went and bought burgers and it was amazing. The service was great and all of their worker were nice!
Alex Castro . 2022-03-14
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la comida siempre está fresca y caliente muy buena atención siempre muy amables
Valentina Rincon . 2022-03-14
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SLAYYY they did amazing i liked the service very much ty nice workers 😊
leslie . 2022-03-14
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I like coming to this place a lot. I love how nice people are to their customers and I love how fast they always give out my food. 10/10 would recommend!!!
burrito mio . 2022-03-14
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The taste of the food is wonderful, I’m 100% going to recommend this place to my friends and family members because the workers are really sweet and take ur order correctly
anna may . 2022-03-14
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Don't go here. Ordered a side of french toast sticks and a Whopper Jr. Only to recieved a cold croissantwich and cold cheese on the whopper. Also did not include straw for drinks and ketchup for fries.
Carina Wang . 2022-03-11
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Ordene el nuevo sanwick me pareció de lo mejor muy rico, muy bien preparando muy calientito aparte el personal con una muy buena actitud la tienda y limpia y todos con una sonrisa que me agradó el ambiente, no Había tenido la oportunidad de pasar a esta tienda? Pero me pareció un excelente servicio y muy bien todo
America Lopez . 2022-03-11
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Very rude and inpatient manager. He does not value customers request very upset after the visit at this location.
Mechieabouthers . 2022-03-04
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If you read the menu right they are actually not that bad on price. Ordered food yesterday for 2 people and only paid 8$..
JOHNATHAN H . 2022-03-03
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Stuff is always very friendly and efficient. The store is nice and clean. My only complaint is that the freestyle soda machine they have inside is out of 90% of the flavors offered. If you had your heart set on peach mellow yellow you might as well just settle for sprite. Over the course of the last 3 months I have never seen anything available in that machine except for basic Coke and Sprite definitely not what a freestyle machine is made for.
J Eldridge . 2022-03-02
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Do not goto this burger king.....i ordered food at 915pm according to their website they closed at 11 but when i went today to speak to the manager they said we close at 10 and we didnt get your order til 1015....and i had to go thru 3 employess before i got 1 that spoke english!!! Message to the owner of this store. fire your entire staff get people in there who speak english and respect your customers.. i will also be leaving a negative bbb report as well
David Bennett . 2022-02-22
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Ordered a combination meal via the drive-thru. The bag felt you light so I looked inside and found the burger but no fries. When I told the girl, she said they took the fries out, so I had to remind her of what I ordered and paid for. Then she forgot to make my drink. I had to ask for that also. Will think twice before returnifir. This BK location.
Debe Alikchihoo . 2022-02-07
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I came here after being refused service at another location in the drive thru after ordering on the BK app. Wait was a little long in the drive thru but the food was decent. Burger was kinda dry. Not much else to say…
Tyler Scott . 2022-01-24
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One of the few places that is not insane with what they charge anymore. I went t Macdonald a few weeks ago and got a fee item off what I thought was the $1 menu but when they told me what the price was it was $15 which shocked me for Macdonald. I think burger King is better any ways but I was able to get a bacon cheese burger and a small fry and drink for 3.50.
Robyn Wilfley . 2022-01-01
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Food is rarely hot fries seemed like they put them in fryer a second time .
Rebecca jauregui . 2021-12-30
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Muy limpio y la atención muy buena. Mismo sabor que en todos lados.
Aurora Rios . 2021-11-29
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Las mejores hamburguesas grill, las papas y limonada, sodas y postres.
Jossy Luque . 2021-10-02
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Received a completely different meal from what I ordered and didn't notice until I rushed back to work. When I called to let them know that I got the wrong order, I had to call five times the manager finally answered and told me that she would comp my next meal but didn't take down any of my information so how do they know who's getting a free meal when anybody can just walk in and ask for a free meal???
Portia Johnson . 2021-08-23
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Why is my food always cold never hot
Tara Griffin . 2021-07-29
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Clean, courteous, and the air conditioning was perfect!
Vicki Bryant (Ms. V) . 2021-07-08
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Good breakfast, reasonable prices and I love their Impossible burger 🍔. Very, very good!
Ms G . 2021-06-29
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Food was fresh and just the way I ordered it. Good customer service also. I will visit again when I’m in the area.
Idy Crooks . 2021-05-21
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The buildings location is shotty with two entrance exits located poorly for drive thru. Otherwise clean and welcoming environment.
IC U CollectIlleagalInformation . 2021-05-19
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Very awesome service an fries are the best
James Martin . 2021-05-16
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Very nice people Was very helpful and add great service I wish I got that guy's name he deserves credit The heroes working today April 25th at 6:51 at the store I hope you get a raise
Theo Nonas . 2021-04-26
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One of the better Burger King's in the area...more courteous crew and get my order right 9 x out of 10...
Christiana . 2021-04-02
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Food wasn't burnt or old as other reviews claim. Two stars off because I asked for no tomato and extra onion but was given extra tomato and no onion. The recipt reads correct so I dont know what happened.
Jeremy Butler . 2021-03-27
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El hielo de la máquina de soda sabe mal ,como que falta cambiar de filtros al agua
carlos arellano . 2021-03-17
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Not bad. They forgot one item in my drive thru order, but fixed it without issue
Michael Wilkinson . 2021-03-07
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I put the guys the windows crate. When I asked about sauces he was quite helpful.
Christine Cat Doering . 2021-02-11
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This location on Alameda and Dayton has the kindest, most friendly employees. Every time I have been here has been a great experience. Thank you for your great work!
Frances Hauck . 2021-01-30
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The lady that served me today...is the best!! She's worked there for 26 years and treats me so well every single time. She's the best!!
Heidi Marquess . 2021-01-29
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Quiet place, not real busy. Food was ko, hot actually.
JanetHelene MacCuish . 2021-01-25
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UPDATE: They must have changed management because they are now very helpful, have great service, and get the order right! Good job turning this BK around! Worst BK ever! The manager randomly decides to close early. Employees take no ownership. Manager acts like you're causing problems when you place an order in the app. Thinks he can decide BK's rules simply because he's the manager.
Adi barry . 2021-01-24
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The night crew were fast and friendly
Lisa Boone Nwajei . 2020-12-14
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Place is cool! Just gotta get in the habits of asking for condiments yourself!
Cole Dré . 2020-11-23
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We can start with Gerald you rock!!! I have had many poor experiences with Burger King (even this location) every time I come through no matter CB what time he makes our interaction positive. We will continue to come back the extra mile for your service thanks again Gerald!!!
Brittany Alderson . 2020-11-15
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Usually always have no problems coming to this Burger King, but I just want to give a shout out To Gerald for working so hard and being so professional and always having a good attitude, it’s hard to come across genuine, hard working people who always has a smile on his face! Thank you for turning my night around with your kind words!
Cj Williams . 2020-10-27
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Every time my Husband and I go to this burger king, they always honor the breakfast coupon and let us substitute the sausage/bacon with a hamburger patty. Great customer service!! Wish BK had more non pork products for breakfast.
Kimberly Jukes . 2020-10-18
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Usually good. Only a few mishaps.
Ahja Fox . 2020-10-14
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I work in the shopping center. I have never had to wait or complain about this place. The crew is friendly. They are all practicing social distancing...wearing masks. Washing their hands. The have plexi glass up at the drive thru window. I feel like my order is handled safetly and correctly
Christina Franklin . 2020-09-11
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The chicken fries were a first time hit. Ya get about 10 to 15 in a box with honey mustard dipping sauce or sweet n sour .
Sheila Martinez . 2020-08-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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