Burger King in LaBelle - Phone Number, Reservations, Reviews

I went in looking for a chicken sandwich and I use my points and the ladies they were very, very nice about it. They walked right through the process. Food is hot. It was quick. I was very satisfied.

I just picked up a breakfast sandwich. Half way through it, I noticed something odd. Open it up and found weird green stuff on my bacon. And no, its not lettuce!

Had to wait almost 40 minutes for an online order. They are understaffed with what appeared to be just high schoolers working there.

Bad experience on employees treat like dirt try people be nice

Drive through had no idea of deals on internet. Went in side and was told I have to be a member. Lost me.

The worker Denis Jimenez, was very rude. Slammed the window in our face. Didn’t use any type of manners. Raised her voice at me for no reason. Just extremely rude. It is unacceptable for costumers to be treated like this.

Clean. Tasty burgers. Good parking. Nice staff

People are great and place is maintained, but they don't have any beef. They still took my money and won't refund. Terms of service says "my order is discarded and a refund won't be issued" 😃

There was no one in the drive through. When we pulled up, someone asked us to wait a moment. We waited at the drive through for 15 minutes. Then someone finally told us, “I can take your order, but just to let you know, we are only taking cash.” I said, “Well that would have been nice to know before you made me wait for 15 minutes”.

Asked for fresh chicken fries. Got cold ones.

I requested a plain double cheeseburger kids meal. I parked to check if it was plain, it wasn’t so I sent my 9 year old grandson to request for a plain no ketchup. They changed it when he got back I opened it there was pickles which wasn’t before. I sent him back to request for the third time a plain double cheeseburger. He came back with a message from the manager saying to remove the pickles ourselves. 🤬 I then went in and asked who told my son to remove the pickles because we asked for plain. Both ignorant people the manager and regular employee asking me if my grandson was allergic to pickles I said to them I asked for a plain double cheeseburger I’m not here to talk about my grandson medical condition. 🤬 both employees gave me an attitude and spitefully made me wait a long time for a third double cheeseburger. Mumbling under their tongue like if they didn’t do anything wrong. They need some customer service training along with the manager. Horrible service I’m so surprised because Labelle tend to have very nice people and most of the business have great customer service. So sad Burger King are hiring incompetence people

This place is really disappointing because there aren't many fast food options on the way home. They don't offer salads or grilled chicken, and they won't give you condiments if you order a sandwich without the bun. It's frustrating that they won't give you mayo without the bread. Each time we stop here, it seems to get worse. The staff seem like they don't want to be there and act like it's a burden to do their job. When you walk in, they act like life is terrible.

Unclean. Seats stick and dirt on the floor. No ICE for drinks (only warm ones) no ketchup.

It's been over 2 years and this place is still terrible. Cold burger wrong ingredients took to long. Just overall bad. Fix it Richard. Immokalee BK the place to go.

When ordering the app never get the food the way I order it with no onions always missing food never gets the order right

I always go Drive Thru, and I always receive fast good service and great food.

Been here a few times went on the second line to order & they told me to wait but always Skip me & take order from first line that where not there turn. So just go to the first line it seems it has priorities than the second.

Horrible service, food is cold and they can not get your order right for anything… I am local and prefer BK over other burger joints - this is the exception- I have had my last visit to this place… order a DBL - get a single… This place will close soon as no one will go and service is so slllooowwwwww…

Food is OK. Drive thru can be ridiculous, even if you are the only car in line they take forever

Our two whoppers with bacon and cheese. They gave me the small buns no bacon or cheese. Both were mediums. They gave me small fries trash service never go here. McDonald’s is right next-door go there.

This was the worst experience I have had at Burger King, since the cashier took my order she was very rude, after that the lobby was very dirty there was no ice, no lids or straws, when I asked for those things the” manager “simply threw everything away and was cursing, after asking for ketchup and mayonnaise they told me there wasn't any, terrible service, I'll never go back

One of the best chicken sandwiches on the market! Drive thru was fast. Orders were accurate.

Hot garbage. Don’t waste your time

Went to try and get breakfast Saturday, February 17. The lines were about to the order kiosk in the drive through. Was there roughly 15 to 20 minutes, got to the kiosk to order. Ordered a fully loaded and was told they had no hashbrowns. I asked if they could do fries or onion rings instead, they said no. It was 2 minutes until they started lunch. I pull forward to leave but can't because the people in front of me have not moved in 10 to 15 minutes. I wait to leave. The man behind me orders and they offer him fries or onion rings, no less than 2 minutes from when I wanted to order. If they ran out of hashbrowns the manager should have stepped in and made sure they had at least fries as a substitute. The manager failed to properly order hashbrowns and still had them on their board. Instead of putting a sign up saying there are none. This is a version of fraudulent advertising at its finest. If you don't have something to sell but are still promoting it, then it is fraud. I believe the manager should be removed from their position. Not just because of the hashbrowns, but not making a substitute, not increasing the speed of the food, and not insuring the customers have a good experience.

Drive thru wait is ridiculous!!

Everything was hot fast service

Burger King can be hit or miss! The management really matters!!

Waited in drive-thru through for about 14 minutes and never even got to place an order. Luckily I was able to drive away

The last 5 times i came here I’ve waited at least 15-20 minutes for my order. What’s the point in calling it a fast food restaurant if it’s not fast food?

Love the .50 cent ice cream cone!

Wanted to send a shout out to the employee receiving payment in the drive through. I'm not sure what her name is but she is a real blessing to the world. She was extremely friendly and pleasant and honestly she just made my day. We have so many opportunities to be nice during our day and she certainly didn't miss the opportunity. Kindness does matter. I'll choose to come back to see her smiling face and have more cheesy tots! This employee that you have is a real gem and I pray she is blessed as she blesses others!

Found a 🪳 cockroach in my burger yesterday smoothed in lettuce on my whopper Informed health department in labelle with pictures Took burger back to bk an they laughed when asked for refund and watched cashier wipe off a dead roach 😳 💀 off counter Very dirty place for a fast food restaurant as you see it's always last resort to next McDonald's now I understand why

Plastic in wrapping inside burger but the service was great. Also, not enough ketchup.

Slowest fastfood in the area! unresponsive drive thru speaker. Only took my order when I asked if there is anybody working here. It took 20 minutes to order and get my food...

Tiene a la venta gran surtido de comida

This might have been the worst service I have ever received at a fast food restaurant. I have worked for fast food, quick service and casual dining so I have a lot of patience for workers. It took over 30 minutes for my order. They weren’t busy and the drive through only had a couple cars. When I inquired to see if my order was lost, I was pushed aside. Finally when someone realized that they gave my food to the drive though window they brought it to me. I saw disrespect to other customers in the lobby. It was the worst experience I have had in a Burger King ever. I hope management can address these issues, because I would not want a future customer to deal with these same issues.

Deserves a 0 star. Don’t know what happened to this place over the last few months. Management was very rude. She stated that they are trying to run out their stock so not everything will be on my burger but then charged for adding tomato’s. When I got my food, tomatoes weren’t even on the burger. My husband politely asked for tomatoes and then was demanded to bring the burger back after I’ve already taken a bite so they can put it on it instead of just putting a few in a box. Most definitely will not be back.

This is the 2nd time in a month that we have gone to a Burger King and have been disappointed. We could not hear the lady at the drive-through and finally a guy got on. We had 3 coupons he said we could only use one going through the drive-through and had to come inside to use all 3...WHY??? I am done with Burger King

The drive-through was very slow. I could not hear the lady taking my order and asked her several times to speak louder to no avail. They would only let you use one coupon in the drive-through, but you can use 3 if you go inside???? After you paid for your order, they wanted you to only pull up half way to the pickup window until they waived you up. Strange?!?!

Drive thru hold times are so long I've unsuccessfully waited in line on 3 separate occasions but myself and other customers backed out of the line and left. The complete disregard for service is blatant and excessive. Do yourself a favor and hit any other local spot.

Very clean BK. Just had breakfast. Everything was hot and good.

It's faster to go to the drive thru cuz they send out orders B4 u get your inside usually have to wait 15 minutes inside.... drive thru they make u park next to a pole cuz...... Okay just got out of there different day about ten of the tables inside had something on them it took like 20 minutes to get my food it would have took me 30 if the lady in front of me wouldnt have got fed up and just left..... The manager is not very friendly...

closed 30 min before actual closing time and refused to serve

Great service hot fresh food. Will come here again .

Rude management, horrible customer service and do not value customer or their time. At approximately 6:20 pm on 10/06/23 I was sitting in BK line waiting to order my food. Upon approaching the order menu I noticed that two cars ordered before the car in front of me. I patiently waited to have my order taken. Two vehicles ordered before me so I spoke to get the attention of staff through the speaker. They told me “one second , we are sorry”. I waited again. I then heard them taking the order of the third car parallel to me in the other line. I again spoke and was told that i needed to wait, in an impatient tone. I said that three people were serviced before me. I still did not get serviced. After being in line for approximately 20 min. I got out of line and went in side. I asked for the manager. I told the manager that the lines should be rotated evenly and she said that they were. I told her I had been skipped 3 times. She said she was training an employee. I told her that she should not sacrifice the customers time like that. She said that I was entitled for feeling like that and that I did not value her time. I told her each customer’s time should be treated with the utmost importance. At this point another female manager approached and began yelling at me to leave the store. Both of these female managers had horrible customer service and were very rude. I will not be returning to this Burger King, because of how I was treated. I immediately went to McDonald’s and despite being in a longer line was serviced much faster and with great customer service. The BK store phone number does not work so I was not able to get the names of the managers.

Cold fries again, no ice in the machine AGAIN. People have to interrupt others trying to give their orders to ask for ice. The employees spend way to much time fetching ice for the customers. This is nothing new and is a stupid problem to persist. Is there nobody in this business that can fix problems? Months go by and the same problems continue. Absentee management? No money to buy a new ice machine? Or do they enjoy watching employees and customers suffer? It would be nice if they could get the soda to taste good too.

Well be nice to even order sat in line for 30 min saw 3 cars drive away before we drove off hardly ever get our order right the whole management needs dem9lished and start over i come to hate burger king in labelle its like ohh god not here

BK exactly the way it should be. Thanks for the hot fries. Staff was nice and helped me too.

The woman working the front is very rude. White large lady w an attitude. She Would Not greet custom in a manager shirt. Instead gives you a dirty look like you are bothering her. I get being busy but when you work with the public you should do it with a smile or at least be nice. As they were working on drive thru orders I watch two customers leave because they wouldn't even say hello give us a minute nothing. After taking my order they continued to get orders together. The people in front of me had to come ask for things missing in their order. When I saw them working on the drive order in front of mine that was huge they also started putting mine together then an employee in the back came up and asked her about a problem he was having with a phone or some electronic instead of her finishing the order then helping him she stopped and was fixing his problem. The lady helping her bag the other order finished it up so I got her attention and said hey can you just give me my hamburger and fries she's already got the burger and a bag I just need the small fries she turned around and very rudely said You're after this big order.. so I let her know that if she wouldn't have stopped what she was doing to help an employee who's going to be there all night she would have already had that big order plus mine out. then another manager came out from the back and told her to just get the order together and she stops to tell her no she just wants her order first and starts going into all this explanation instead of just saying you know what here you go thank you very much have a great day she wants to start mouthing off to the customers. This is not the first time I have witnessed her being this ugly to people. She needs to seek employment where she have doesn't have to deal with the public if this is how she's going to treat people.

Food is amazing and workers are so sweet

Garson , seated me and brought cocktails. He explained the house specials and made suggestions. A feast made even better by a great waiter.

Employees are rude and disrespectful to the customers

Ordered delivery. Didn't receive 1 shake, 1 burger was incorrect and missing half the order of chicken fries. Contacted and was offered a $10 coupon, less than the value of the missing/incorrect items. Refused to refund the items. Had to submit to the bank to have charge reversed. Do not order online from burger king it's a literal gamble with your money. They should legit be ashamed for attempting to steal honest hard earned money from people

Absolutely horrible service. EVERY SINGLE TIME I go here the order is WRONG!! Their phone number doesn’t work so you can’t even call for a refund or complain to anyone! DO NOT go to this store!!!!

20min. Wait if you want a whopper.

Absolutely horrible customer service! My dad waited 20 minutes for our order and finally decided to ask the lady (nicely) she then proceeded to tell her coworker my dad was bi*c*ing. Disgusting attitude for no reason just find his food do your job. That lady needs training and manners to say the least. Who raises these people and who hires them!

They make you stop at the black pole right before the window because of the sensor over head and they're keeping track of the trying to be the fastest one around... However it waste time because you have to pull up to the window you should be already there and you can't pull up to the first window because a car in front of you is on the way sitting right before the window. It's really faster go through the drive thru because they're pushing all the food out the door I wait sometimes 10 minutes inside trying to get my food when I do go

It is Burger King! They were on their game! Good job.

Staff was friendly BUT their classic melt sucked. The “bread” was not toasted or heated or anything….cold

Drive through is way too slow! Spent nearly 30 minutes!

Worst I have seen. Customer service worst. No ice machine broken. Prices gone up.there was only one person who actually cared and was overwhelmed. Just shut it down .they can't afford employees. It's just getting worst.smfh.

Fries were cold over salted one side of the sandwich under salted other side I got sprite got water but the people were trying so that's "ok"

Worst Burger King ever had to wait 45 min when there was one car in front of me literally gave me the wrong food forgot my chicken fries and then I had to wait another 10 min to get them plus gave me a flat drink no straw no spoon no sauce could keep going on worst experience ever I’ve went to restaurant’s and got my food quicker

10:30 pm. Not busy but took 14 minutes to get food.

Ordered online. Arrived to location and they nothing for my order to be completed. They wanted for me to order something else because apparently they can’t do refunds for online orders, which was made of through BK APP. They should have better inventory of their supplies and also make sure that online orders are not accepted for certain items if they do not have the supplies. They told me I had to contact BK to get my refund. Manager and employees were extremely rude.

This place is slow was in the drive thur for 28 min with out even ordering my food yet. Staff are rude. New management is seriously need. Worst customer service

I was here las week they doesn’t have shakes an mosarella stick, I come next week and still no have those and no whopper, only have chicken, the food was cold and Not the best service

Every time I come here they never get the order correct. They’ll repeat it correctly back to me but it’s always wrong when I get my food. On top of that the people taking your order and giving you the food always seem to have attitude.

I had Crispy Chicken Sandwich: Chick-fil-A, Popeyes, KFC, even Wendy's & McDonald's are better!!

Save you some time and don't go there,wver since they built that new burger King it has been a disaster. You wait 30 min in the drive thru and if you go inside they ignore you. Never going there again.

Really slow service, and they don't accept coupon codes from the burger King app

Fast friendly and my fries were hot

Went through the drive through for a breakfast sandwich. Waited 15 minutes after ordering, probably 4 cars ahead of me. After driving away with my sausage egg and cheese crescent I opened to eat. Not only was it still cold but the sausage was still partly frozen. Was cold enough the cheese never melted! Something’s going wrong at this location.

Wow, I just had a shockingly bad experience at this burger king and checking the reviews here I can see it is a pretty normal situation. I am an extremely patient person and they were BUSY tonight, especially for burger king, they had the same amount of customers as McDonalds next door - so I figured the wait would be long. It ended up being 30 minutes exactly, checked the receipt which said 6:30 got food in my hands at 7. I looked into the bags when they handed them to me but didn’t fully check it. Walk out to the car and get in, give my son his bag and he immediately complains about cold nuggets, I notice my burger is also cold after one bite and I have no fries. They did however give my son two juices which was nice but unnecessary. I was pretty upset mainly because I waited so long just for cold food so I decided to do something I never do and go back in and request a refund. Well instead I was called a liar for complaining I had no fries and they said I could come back in the morning to speak with the GM. Obviously I don’t need to waste another minute with this since at this point it’s 7:11 and I’ve been there for at least 45 minutes after standing in line. It is worth stating I normally never have issues here, my son prefers their nuggets over McDonald’s (when they are actually cooked). I am rating this review based off this experience, waste of money (as other reviewers have also experienced) there is no customer service here as you may think there would be like that of McDonald’s. They are normally not very busy and barely have the same amount of business all day long compared to McDonald’s just in their breakfast service. So if you do go while they are busy, realize you are taking a gamble on quality and time spent.

12/12/22 updated review Lord help these people, they are truly lost and need guidance. Walked into the place its 6:30 pm on a Sunday the lady at the counter tells me hold on, I'll get to you I'm not in a rush not a big deal 5 minutes later she finally gets back to me I order a whopper combo yeah NO She tells me Sir, we are not serving anything but chicken, no beef products. no explanation notta just here it is Burger king except you cannot get a burger Have it your way, as long as its not a burger well at least they are consistent consistently craptastic I know I know it's my own fault. Can anyone there count to 10? Bill was $9.08 Handed Adrian 2 fives and 2 nickels 10.10. She hands me a few coins, I ask what is this? I dunno closes the window and locks it. Staggering how badly this place is ran. 25 minutes for a chicken sandwich at 9 pm. Yeah I'm sure by now it's just showing up to see what fresh hell they are serving 12/18/22 see pics

This is one of the worst stores ever. Service sucks, they never have ice cream, they make you wait at the first window to cut their drive thru time. It's ridiculous the rudeness the manager and staff have. Never again going there..

This store never has ice cream.

Screwed up the first time there, which I couldn't understand why unless you can't read in English. The order was taken correctly but wasn't made correctly.

I feel like this is the worst Burger King anywhere. Manager and staff are unprofessional, rude, and disrespectful. They care very little about customers or there orders. And care more about faking there drive thru times by asking customers not to pull up to rhe window or asking them to pull away and park when no one is in line behind them. It's obvious why the do it. Absolutely ridiculous time for new management or hire new people, unless you want to train them better.

Very clean bathroom. Stopped for bathroom and had to get onion rings. They were good, not great but good

I wish I could give this zero stars. Tonight me and my wife went to Burger King and order 5 sandwiches in total we get our food and the fries are old so we ask can we get fresh fries and the girl at the window slammed the windows manager wasn't any better and started rolling her eyes. Opens the window and demands for the old fries back which wasn't a problem they were old and soggy Than we check the rest of our food we were missing 2 burgers and an ice cream cone so we told them and they came to the window rudely and demanded for receipt so we gave it to them and they made our order but gave me 2 plan cheese burgers and kept our receipt at this point we aren’t sure if we want to eat the food with the nasty service we received $29 went to waste

their customer service skills are really bad they are just plain rude. i also work in fast food and there is no excuse for their attitudes. even the managers don’t know how to treat others.

Customer service is bland and needs plenty of work. Ordered multiple items and one is missing. Ghost pepper sandwich did not have all items on it. Also did not have the bun, just a whopper with jalepenos. I've worked in fast food and restaurants for a long time. Do not send out food that is not completed. Regardless if it takes longer or not. People would rather receive the correct order then the wrong one.

Foods good staff sucks not sure if it's not enough people or they are just that out of sync

The new Royal Crispy chicken sandwich was awesome..great employees,very friendly. Will happily eat here again.

8:05pm on a Monday … says it is open until 11:00pm … ALL the lights are on … we pull up to the drive thru to order and the lady tells us they are closed … why don’t they turn off the lights so cars don’t continuously pull in like we did ??

Never again,waited on the drive threw for ever then we had the wrong food,what's funny is there was no one in front of us or behind

Have been sitting in line 15 min at speaker very slow

I ordered something that shouldn't take long and it takes them 20 min to cook and more embarrassing they tell customers to wait till they call them to the next window to improve their service time and it's so embarrassing to watch this something or someone at this location either needs to change or improve cause this might be my last visit so sad the burger was barely warm the fries were cold burnt I can tell nothing was fresh or made recently

This is one of the slowest burger kings they take forever just to take your order and plus I don’t see the point of having us wait at the black pole before giving us our food

The food is cold when you sit down and take it out of the bag and you bit into it's cold and you take it back to them and they tell you there's nothing they can do about it so i walk over to the trash can and I throw it away and walk out the door i will not be buying any more food ;food from Burger King,

Ordered a Southwest BACON whopper and they forgot the BACON... After checking my receipt, I noticed they added “no bacon” at the bottom???? I never requested “no bacon” Every time I go to this Bk they never get my order right even when I make them repeat the order back to me!!!

The wait is ridiculous and the lack of respect among employees is disrespectful to the customers. Fire all staff and start fresh.

My husband's favorite place..we eat there a lot. Prices are getting high, but we eat off value menu. Great French fries 🍟

The Labelle Florida location was very clean and well staffed.

They give a bad service to the one who is said to be a manager, they treat me badly, they discriminate against me for being Latina. OMG what kind of people does Burger King hire?

They took old French fries and put them back in the grease

Food was cold, bun was soggy and the staff really could have cared less. After order given, finally, trying to get ketchup was a feat in itself.

We did drive through, and said Mocha BK Joe at the end of our order like we always do; the lady explained that they didn't have hot coffee and I said, yeah, with Ice. We pull up and they hand us soft serve cone, and I said no, we ordered Iced coffee and the Manager Vino laughed at me and said "no, I was listening, I heard you say Ice Cream"... When I asked his name he just had a big ole laugh... LaBelle BK has gotten about 8 of my last 10 drive through orders wrong, no matter how many managers they change... Recommend avoiding, I will try to as well.

I would rather eat at Burger King than a McDonalds. This local B.K. staff has always been very nice and efficient. I can't think of one time my order was incorrect or not been greeted when I placed my order. Great Job guys!!