Cold Stone Creamery in Tallahassee - Phone Number, Reservations, Reviews

ver nice, was able to make my favorite!

Great customer service and ice cream

Really good ice cream made in store

Haven't been to Coldstone in years!!! Wa craving a sweet treat & the customer service was immaculate. Highly recommend 👌🏾

The ice cream was amazing BUT the service was so poor ! The young man who works at night is not so very nice ! His attitude is horrible towards paying customers. Every time I come in I’m charged accordingly to the staffs moods . Some days my like it is 8 dollars some days it’s 12 for the same exact thing . I’m really disappointed tonight .

So aggravated. Awful customer service I placed an online order for a quart of “cookie doughnt you want some”. Went to eat it a few hours later and guess what wasn’t in it? Cookie dough. So I called the store and the girl told me cookie dough was out of stock. Then the manager called me and said someone must have forgotten to put it in. Not sure why the deception? Either way I spent $15 on a quart of mostly vanilla ice cream and the only thing they could offer was $1.5 off my next purchase. Horrendous customer service. Make sure you watch closely while your order is made and don’t use the order ahead feature unless you plan to inspect your purchase in the store

The posted hours say 12-11 yet at 3:45 they were not open. They answered the phone but said they don't open until 5. When asked why it says 12-11 online and on the door she just repeated we're closed. Update your hours please. Wasted trip.

Best ice cream in town! 10/10 recommend

Tried shakes and take away ice creams. Really good experience and the staff are super friendly. Everything is customizable for your own liking. Very satisfied with my purchase.

Loud music, could not write on birthday cake, BUT cake was delicious

The ice cream and the service was really good. It gets kinda loud so be sure to make your voice a little louder. Atmosphere is okay. There’s some flies and the place is small but can’t help it when the door is consistently being opened. Overall really cute Icecream date idea

Nice vibes, fast and friendly customer service.

Great customer service with only one person checking out and making ice cream

I always love coming here ! Staff greet you on entry

I blame this business for false advertising. According to the publication from Jan 2024 in the Tallahassee Democrat, this creamery offers a free “creation” for a birthday guest. However, when I asked for this, the manager declined and did not carry out this promised.

I love it here! And I will be back.

Best customer service Victoria and Marian. Thank guys you are the best

It is a good place to get Ice cream and I highly recommend it! I just wish the customers had a little bit more space to wait in but besides that the place and the food are great!

We visited on March 9th. And the service was excellent, the employee was super nice. The restrooms not good. But everything else was great.

Love cold stone creamery always have.

victoria,sarah, hunter all where great and they provided excellent service

Victoria was great!!!! Thank you !!!!

Love Coldstone but think it is gross this location doesn’t wear gloves when handling the food.

I am obsessed!!! with their chocolate devotion ice cream. Never misses, ALWAYS hits.

I am obsessed!!! with their peanut butter cup perfection. NEVER misses, always hits

Ice Cream Was Super Good !!! Staff was also amazing & friendly.

great staff! and the ice cream was great!

I was served with care and my ice cream was delicious as always.

The place and Icecream is so good

Love this place for a sweet treat for me and my little! She has a nut allergy and the employees made sure to make everything in the back to avoid cross contamination! I really appreciated the extra effort!

Awesome location and staff! We love the cotton candy ice cream!

love this place, coldstone feels like home 🫶🏽 i just wish more seating was available inside

The staff was really sweet and fast.

Super yummy ice cream! Always get the cotton candy and gummy bears! Staff is super cool!

I love cold stone and the flavors

Loved and this location has brownies 🫶🏽

Ice cream is always wonderful nice workers!

LOVE their ice cream my favorite place to go to for ice cream.

Love this place their ice cream is always top tier

Amazing service!! I love it here!!

Coldstone never fails and this location always provides quality service!

Delicious ice cream, just delightful and great employees!

Daniel and Christian were amazing, we came in right before closing and they were super chill

Daniel and Christian were super nice!!!

Was excellent Kia was wonderful!

best ice cream and super great customer service !

My family loves Cold Stone Creamery ice cream. It's the best. We drive across the city for this ice cream. We wished it was closer so we could have it everyday!!! Having my Chocolate Devotion prepared right now 😋

Friendly staff with quality service

I was there yesterday and Daniel was super awesome, personable and had great customer service. That’s the type of person you want working a lot of hours.

Very good service! Very festive for Halloween!

It was a great experience the ice cream was so good. Daniel had great customer service he was great

So yummy!!! Christian was the bomb!

Best ice cream place in Tallahassee

Daniel and Cristian were great. I was indecisive and they lead me to the yummiest choice. I love the store hours and the establishment was clean and inviting

Very convenient location! The store is very clean and always packed, but it’s never taken more than a few minutes to get through. Definitely one of Tallahassee popular ice cream spots!

I love the ice cream and the service here.

Had a great experience got everything we requested and everything tasted great ❤️

amazing experience great customer service

Love this place!! Been going here for 7 years and they never disappoint!!

great service! quick & easy! great for a quick snack.

Absolutely Love this place. I only wish there were more of them in Tallahassee. 😋😋😋

I never had any issues here, and they are very helpful with making sure you are not disappointed.

Great ice cream, love the new root beer float

Great ice cream and customer service

Great ice cream and great service

Great staff, awesome ice cream.

They have a good variety of ice creams & have good customer service.

Fast friendly service when you gotta have it! So excited for the Barbie signature creation!

I love coldstone. Doing a Barbie collab was the best decision they ever made

My first time and everything great!!!

i am new to the area and stumbled upon this creamery. at first, i wasnt sure. until i was faced with mackenzie. mackenzie is literally sunshine personified. she is carrying this whole establishment on her back it would be a shame to lose a worker as valuable as her. thanks mackenzie for making my day!

They made my personal is Rocky Road!!! Click the link

great ice cream! lots of different flavor combinations

Ordered the cookie dough and brownie creation only to find no cookie dough in my ice cream. To top it off, the person fixing my order wasn't the nicest.

Jordyn B. Is awesome!! I love my ice cream she made.

They have the best icecream in town with many cups and cones choices

Saturday may 20th young man made my ice cream amazing

They’re quick, accurate, and delicious

Friendly employees and clean place!

Very great restaurant and great service

Lol “order online is faster” you’re just last. anyone that walks in, don’t wait. 50$ for ice cream is a lot.. I should be first, if I’m there before them. She kept taking orders after orders when someone walks in while I wait. Crazy

Got a pint and a quart both delicious as always! Jack was great!

This place was amazing. So hospitable, 10/10. Made me feel like family. Emanuel made my root beer float so good

Ordered for pickup. Wanted to try them for the first time . They never added my items i paid extra for. The brownie in the ice cream felt like it was sitting there freeze for DAYS it was so hard . Never again and requesting a refund

They are amazing and the root beer float looks pretty gas.

So far so good. Visiting from Valdosta.

Came in a few minutes before they closed and stayed kind and very helpful :)

One cash register and waited a long time to get checked out. Shake was not thick, like chocolate milk.

AMAZING OPTIONS GREAT ICE CREAM

Great people and great dessert👍

The Founders Favorite is the best!! Staff is always nice.

Awesome ice cream and awesome service!

Great experience. Better ice cream. Would recommend

BEST ICE CREAM EVER!!!! so good

put sugar cones in your ice cream 10/10

Coldstone near campus is so good staff is friendly and the line moved quickly even on a Saturday night. 5 stars

I've been here a few times and I usually buy a pint to put in the freezer for the week. At other Coldstones when they make too much and it doesn't fit they just give me the pint. At this one I've had 2 different people scoop the last little bit leftover into one of the small bowls for me. It's not at all necessary, but I love that they eliminate waste and do something nice for their customers at the same time.

Really good fast service! I loved the ice cream

Really cold icecream love it here

Service was amazing. Came at 10 something at night to order me and my girlfriend a quick snack and got attended to immediately. An employee named Chase made us ice cream and it was amazing. Definitely recommend coming here because I’m coming here again.