Crumbl - Kendall in Three Lakes - Phone Number, Reservations, Reviews

The best cookies in the world 👌🏻

This place is getting worse and worse. I use to love coming here. The workers don't want to work, they have nasty attitudes lazy and not clean. You have to wait for a long time for cookies then they run out once you get to order. I'm never going back to this stupid place. It will go down sooner or later

I have never had once but when I did there where amazing

Best cookie place i have ever been too

The cookies are super delicious!

Very clean, employees are very kind and attentive And the cookies are always flawless!

Good service and delicious cookies

I loved the experience and the cookies were very delicious depending on your taste.

I Love Crumbl Cookie ! They Have Literally The Best Cookies 🍪😍

great place. great cookies. i love crumbl and my girlfriend too

so good and really sweet staff always can get taken care of

This week's cookies were good, my favorite chocolate covered strawberry, I was very surprised, the lemon one was good too. The banana one was sold out.

i love crumble it taste so good

amazing cookies amazing workers

absolutely loveee crumbl best cookies ever

The custom service was amazing and the cookies were even better!!

they are amazing with all these things, thank you for your service

I was with my daughter and my nephews. The service leaves a lot to be desired. There was a long line and the staff who serve took all the time in the world and talked to each other. On the other hand, they had freshly made chocolate cookies in the oven but they couldn't sell them to us because, according to what they told us, they were for Uber. I don't understand why they have a store if they are not going to sell the products they have.

Love these cookies, great for every occasion

Really good cookies and nice staff

every time i go here to this location my cookies come out second after ordering and there’s always barely a line.

Super clean! Always so welcoming!

best cookie place it always fulfills my appetite

The product is spectacular, the workers are very clueless

Good cookie. I loved the cookie. It was a well made cookie.

the service was great i got my cookie in seconds

the cookies were really good i thought they were gonna be bad but they were amazing and the services was really quick.

My wife and daughters are regular customers but today happens to be my wife’s birthday. It’s customary to offer a free cookie for the birthday person. Unfortunately the app doesn’t have a way to acknowledge this so when mentioned in the store at pickup … the manager said, “call customer service”. Where is the common sense? Give someone a free cookie, say Happy Birthday, keep our business. It’s pretty simple really. But I guess the poor customer service will result in a “crumbling” business sooner rather than later.

Delicious cookies, My Favorite 😍🍪✨💕

AMAZING never dissapoints i drive over half an hour to get them and i will never mind the cookies make up for the drive!

10/10 would definitely recommend

I love them, their service is so good, you should Definitely try them .

I loveeeee crumbl cookie, one of my fav junk foods

Customer service at this specific crumbl is embarrassing. There is a young female employee with whom I have received attitude and ugly scares from, super problematic and unpleasant. This make me not what to visit nor to leave tip when I do. Have a meeting about the service

So good and delicious!! I come here a lot and it’s always my fav place to go to eat cookies.

The best without a doubt ❤️❤️❤️❤️❤️

The best cookies I ever tasted even tho I do get full easily but it was worth it

Crumbl cookie has the best cookies that I have ever tasted. The base of the cookie is so soft and crumbles and melts into your mouth. They have amazing frosting that does not taste artificial or like any other frosting that you can buy from a market. Their toppings are amazing and never fail. all the cookies come with so many varieties of flavors every week and it is truly the best cookie experience.

I’m not gonna lie…these cookies are delicious. And the line of patrons filling up the store makes it obvious. My problem is the quality, which seems to be deteriorating. The store usually has about 4 hired teenagers (two out front and two “bakers” in the back). The employees out front are hustling like bees trying to juggle Uber drivers and stacks of online orders, which means the casual walk-ins standing in line can pretty much give it up. A single cookie might take the average customer an hour’s wait. It’s not uncommon for customers to walk out. I’ve learned that online ordering is the only way to go. Today, when I finally got my 6-pack of miniature cookies, they were quickly tossed together. The fruit “pizza” cookie looked nothing like the pic, and yes - I would’ve liked my blueberries. Mind you, these were already $15 a box, and at that price, I expect better. Not understanding why management doesn’t hire more staff which would mitigate the need for other staff members to rush. For the price of these treats, they can surely afford the extra hires. Overall, great product, but not sure it’s worth the time or effort anymore.

First time i buy the cookie test really good.in this specific location. My order take almost a hour, and the customer service was really bad

Awesome amazing I love the cookies

Such amazing cookies best flavors and sometjing for everyone

The best cookies you can eat, never misses always hits the spot the chocolate chip cookies allows me to sleep deep and wake up fully rested, that's one thing I can say I noticed these cookies are made with high quality ingredients, you will enjoy them forever this place is always packed for a reason

THERE COOKIES ARE AMAZING THEY ARE WARM AND SOFT AND PERFECT

Bought 2 cookies a fudge on and the strawberry one. My grandson had the fudge and loved it. I had the strawberry oh oh yeah yummy. My grandson wanted to try mind. So I gave him peice to try even though he said he don’t like strawberry. And guess what he loved it better than his fudge.

Never went but I think I have tried there cookies before there mad good and Hella amazing!!!

I normally love Crumble but lately they have been serving things like this. As you can see, the fruit has been left sitting out as well as the icing on this cookie. It’s supposed to be a chilled cookie and so not only is the frosting melted but the fruit is sour. I think that I would have gotten sick if I would’ve eaten this. For so much money to pay for cookies…. This is not it

Worst service ever not organized at all did not listen to me. I ordered an online order 20 min before getting here then had to wait 25 min more. Just for them to not even give me 1 of the cookies I placed super bad. This place is just overrated because of TikTok. Management needs to get this place right.

Love them it’s one of my cheat day spots

Crumbl Cookies are the best cookies every. they always have the best costumer service thanks for everything

i love crumble with my life these cookies are amazing

We waited on line for 15 minutes but it was worth it.

Absolutely love this place. Cookies are amazing! Worth it

Amazing cookies quick service customer service friendly

I ORDERED 3 CONFETTI COOKIES CAME WITHOUT THE VANILLA CREAM CHEESE FROSTING JUJST THE COOKIE VERY UPSETTING TO PAY FOR 3 COOKIES $11 AND NO ONE ANSWERS THE PHONE WHEN I CALL I CALLED 5 DIFFRENT TIMES THIS IS UNACCEPTABLE AND FALSE ADVERTISMENT. IM BEYOUNG ANNOYED AN FUSTRATED.

these cookies always hit the spot and their my kids favorite 🥳🥳🥳🥳

i love crumbl so so so much so good

Loved the cookies and the place was very clean.

I love the best ones, I recommend them

I love crumble very much and i think the service is good and i just think everyone should get crumble

The most amazing cookies we’ve ever had! Recommend to everyone!

Very good cookies. Tried for the first time

I wanted to try Crumbl for my first time and I had the worst experience. I got there around 7 and was waiting in line till 8:30. I finally get to the front of the line and not one worker came to take my order. After a while I go up to the lady and ask her if she's ever gonna take my order she says she will help me asap. she comes to help me after 5 minutes and I start to order I then come to pay and hand her a $50 bill and tells me they don't take large bills. by far this was the worst experience I have ever had. this would've been avoided if the store had a sign regarding to the fact that they don't take large bills. waste of my time do not recommend going. workers don't seem like they knew how to do their job and they were a bunch of teenage girls talking and laughing instead of working.

I ordered delivery and the order never arrived and they don't answer the super irresponsible calls

The truth is that this place deserves 0 stars for its attention but there is no option... the cookies are very good but the customer service is THE WORST, they are super rude, they don't even look at your face when serving... they should change the staff since For people like that, clientele like us don't go anymore!

The cookies are incredible, but the service is terrible, I bought this morning and they didn't even greet me when I entered! Nobody spoke a single word to me, the cashier only listened to my order and turned the machine over to me to sign and add tips, and with a look as if she was bothered that someone was going to buy. I don't usually put bad comments anywhere, but it's a shame with such a good product to have such bad service! I work in customer service and I know about that! I wouldn't go back, at least in Kendall.

The cookies are delicious. It’s fun having a different selection every week.

so good everything is delicious

Great cookies and the places was amazing 🤩

Do yourself a favor and get Night Owl cookies instead. Horrendous service from this place. Never trust a chain with what a local place can do 100 times better.

The galleys are very delicious and addictive, I buy them every week

Kendall Florida location never disappoints all cookies are always available. Amazing service and yummy cookies.

My daughter loves this cookie 🍪

these ppl have pissed me off to my core literally respectfully pls sukadic cs i called multiple times last week and this week not once do they pick up their damn phone and they lied to me multiple times like 3 weeks ago saying that a sold out item was gonna come in like 1 hour and they kept telling me that each time i called like damn js be honest

its a great place love the cookies it's just packed most of the time and sm of the cookies r always sold out but overall good

First time trying these cookies, always heard about them and finally tried them. Pretty delicious! They were moist and warm. Love the different flavors and themes every week. The customer service is superior at this location. Ordered my cookies and when I stepped to the side they already called my name. Now that’s fast service.

THEY ATE WITH THESE WEEKS COOKIES

cookies are yummy, very sweet but tasty. definitely should invest in the cookie cutters cos it's easy to cut and share, the cookies are really big. the employees seem as if they don't want to be there, they are dry and sometimes stand off ish. they are not always kind and since it's always full. they always look rushed and stressed.

I love this place, they are always kind and love the variety of flavors

I loved the cookies and the service is super!

cookies are so delicious good service

The absolute best cookies ever 😍

I’m so disappointed, I brought my girls here. We came in at 6:50 it is now 8:22 there were 3 girls working and NOT one of them took orders from those that were waiting online. The lady said pick ups are priority. We waited for cake batter cookies and they came out fresh. We asked for them and she said NO those are for pickup only. NOT 1 person even acknowledged us standing there the whole time. I do not write reviews but I am on this one. Horrible service and horrible experience. FYI order online DO NOT come in to order. We are so sad :(

So soft and chewy! Definitely recommend.

Extremely horrible location and staff who have no consideration or time management skills. Allow the wrong people to take others orders and put online orders before the customers in person. Make a store for Uber since that’s all the employees care about.

Great location, resolves any issues promptly. Sometimes the cookies are underdone or don’t have all toppings but you just let them know and they’ll fix it.

Super good cookies i loveddd themmmm

Love Crumbl cookies!! My only suggestion would be less frosting/icing on the cookies. It’s”bittersweet” having a Crumbl a mile away! (See what I did there?!)

WORST SERVICE! We were in line for over 40 minutes THINING we would get cookies, to walk out with NOTHING!!!! As cookies came out they were not allowed to be purchased. We were told they were reserved for Uber and Online orders. So everyone that comes in to pick up and has not paid will not get what they came for. That is HORRIBLE customer service. They have no signs up letting walk in customers know this and they should be making MORE cookies. All these cookies are out on display to be told you cannot get them. Walk in customers should get the same service as Uber and online orders.

Love crumbl cookies and always look forward to the new flavors of the week!

The best cookies ever created!!

Small place just for pick up, good service and very tasty cookies

friendly employee and of course … the most delicious cookies and cakes !

I’ll actually never give this place my business again. I ordered a 4 pack the other day and quite literally every single cookie was raw. The vanilla bean flavor, I couldn’t even pick it up it was pure mush. I sent feedback on the app and still not a response. I’m so upset bc Crumbl used to be my favorite but sadly this isn’t the first time it’s happened. I really hope they improve this in the future, as someone can become severely sick from raw cookie dough.

The cookies are amazing! Always the perfect texture, plenty of toppings and they come with the right amount of cream topping. Delivery is quick and easy. Ordering is a breeze on the app. Def. Recommend!

i love it, it’s always warm and good

The best cookies in the world 🍪🤯

super cool and delicious everything

The customer service was amazing, cookies were fresh and most importantly a clean atmosphere.

They tend to be friendly. The service can take a while, however the cookies are delicious and they are served warm.