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4,00

Based on 702 opinions finded in 1 websites

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Nº 13 in 18 in Tavernier

CUSTOMERS TALK ABOUT DISHES WITH..cream
Score
OpinionsNoteGoogle7024.0

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Can't believe I've been coming here for over 40 years!

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Jesus “Dr Devil Dog 69” Fuentes . 2024-08-04

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How tf u finna forget the fries but not the ketchup bruh

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Jack Wuz here . 2024-08-03

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No ice cream for 3 days, and they employees couldn't be happier. Might as well close down till you fix the milk shake/ice cream machine.

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Brian Garcia . 2024-07-29

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Always a good experience with excellent milkshakes.

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Susie Rosier . 2024-07-03

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Very clean inside and bathrooms are clean. Quick service. Nice people

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HG H . 2024-06-26

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Bought 6 blizzards All were melted none were turned upside down I got a turtle pecan and literally had two pecans. Please train your folks better. Worst DQ I’ve ever been too. Disappointed big time

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David Fears . 2024-06-14

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Terrible experience, whole staff needs firing. Arrived at 10:15 considering they open at 10 and the doors were locked. They opened them to let 2 staff members in so we walked in then and wasn't even spoken to. We went to order and was told that there was no food only ice cream. Food wouldn't be ready until 11:30, SO WHY OPEN AT 10?. Not surprised considering the mess in the kitchen and boxes everywhere. Staff basically said nothing only spoke to each other. Clearly they'd arrived late and were slacking off, I've I managed this store I'd fire the lot of them.

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Jack Michael . 2024-06-13

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The managers and service sucks just like it did when I worked there

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Jojo Barrow . 2024-06-05

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In all my years I have never had such a terrible service team. The looks and eye rolling.the lack of everything from these 2 individuals. I could not wait to get out of there and will never be back .others beware of the lack of service as well. Was going to dine in but my other half said no way

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bob steiger . 2024-05-31

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Met lots of people and new oppurtunities, got my first addition to my body count in the bathroom, amazing experience, dropped my ice cream and went all over, workers helped me, amazing experience

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Logan Marante . 2024-05-27

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Great attentive and friendly staff. Our food was prepared fresh and delicious, thanks guys

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V . 2024-05-16

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We love DQ but we don’t like the service here. Unfriendly staff. Should be polite and welcoming customer.

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Apisara Schnepf phochanakong . 2024-05-14

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Just went through drive through to get a strawberry malt. After driving away realized it was just strawberry milk :( had to dump it. Maybe you were low on Ice cream or maybe a problem with the freezer however you know you’re not handing someone a shake or malt. Not cool!!!

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Jessi Moreland . 2024-05-04

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They have a drive thru, the product was great.

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Dale Walker . 2024-05-03

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Depressing staff; a building full of people who clearly dislike their jobs. Almost makes you regret bothering them with your order, much less your smile. While the restaurant itself was cleaner than a lot of other DQ's I have seen, and the food was prepared "correctly"-ish; I would still have to say that it was a depressing lunch. NOT the best place to stop after a long drive from the Keys...

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Christopher DS . 2024-04-16

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One of the worst dairy queens I've been to, by far.

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Beija Lopez . 2024-03-20

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Well normally it's really good there. I get the two mix and match for 5 but today when I got the pretzel sticks one was hard as a rock... Of course by the time I realized it I was already down the road. It's usually pretty on point but I guess I'm going to have to start checking my food from here on in. You guys owe me a PRETZEL STICK! 😂

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Joe Lombardo . 2024-03-06

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Expensive hard to communicate they act dumb

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Ahmed Haqib Ansari . 2024-02-29

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The workers are very helpful The workers are very helpful

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David B . 2024-02-26

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Great blizzard with plenty of butterfinger! Thank you

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Mary Nelson . 2024-02-23

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They have some great ice cream delights. Their food is just so so.

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Ted from Florida . 2024-02-19

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Went through the drive through with Christopher who took my order. So friendly and polite. Had the best ice cream sundae ever from a Dairy Queen and the young man who served it up was happy and so warm. Well done with these 2 young men!

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Norah Riniolo . 2024-02-16

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Ordered a small chocolate cone. First of, the cone was $4.08. She handed me the cone and it had 1/4 of the top of the cone was Broken off. I showed her the broken part of the cone, she looked at me like I had 2 heads! She did then offer to make me another one, I agreed and handed the cone back to her. ( I heard her tell another employee what I said about the cone). The second cone was handed to me buy a male employee, and he did just that, he handed me the cone and closed the drive-thru window on me. He didn't ask is this better? or i hope this is ok for you. Also, the second cone was noticeably smaller than the first. Wondering why that was! For the price of 4 bucks you would think you'd receive a whole and consistent product. That male employee was rude and obviously has an attitude. Please consider training a certain employee soft skills with customers..the male employee needs it. I'm not one of his friends or a teenager that doesn't care. I know how customers should be treated.

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Raelene Lamphere . 2024-02-02

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Just ok. Coke was out nobody cared . Food was fresh and decent.

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Brian Terrell . 2024-01-28

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I'm sorry to hear about your experience witnessing such behavior. It's important for workers to maintain professionalism and provide a positive experience for customers. Rude behavior and the use of foul language are certainly unacceptable in a customer service setting. If you feel inclined, you may consider providing feedback to the store management about what you witnessed, as it can help them address the issue and improve their customer service standards.So the manager that was on site was very professional.And I was there also and it totally didn’t went the the way your writing your review.I’ve been a Loyal customer for years as well a resident.That worker should been Discipline

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Damon Smith . 2023-12-17

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This place on 12/16 was every unprofessional my family and I couldn’t even get out of my vehicle to enter the DQ without witnessing a young man coming out yelling after a young lady worker walking to her vehicle, im not sure if she knew he was coming after her with outrageous behavior but the young lady said what did i do” what did i do!! And the young man was in her face and The manager came outside and said you can see me at 4:30 im not sure what that means but as a manager you should never threaten your workers…. Overall, I feel like everyone has their days. This is not a bad business establishment and their workers are normally pretty nice and happy always smiling and I will continue to come here 😊.

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Jazmine Richest . 2023-12-16

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I’ve always had fair service at DQ KL but Anya was all smiles and seemed appreciative of her job. My Butterfinger Blizzard was great as always. Didn’t get food this time but the food is usually decent.

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Bill Cobaugh . 2023-12-01

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Great Ice cream after a day of fishing

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Robert Paflitzko . 2023-10-11

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It's Dairy Queen! Just love it cuz it's a childhood favorite! Vanilla cup with rainbow sprinkles with Carmel toppings takes me back! 😊

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Marky Mark . 2023-09-27

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We stayed at a resort across the street and visited multiple times. Fast good food and shakes every time. Staff were friendly.

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Colby Baker . 2023-09-08

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Strawberry shake was excellent. Couldn't eat burger until next day but it was still good reheated.

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Wendy Wilson . 2023-08-20

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Come here every time we are in the Keys and it’s what an ice cream / fast food place should be… the ice cream is good and the food is good fast food… never had a problem here and will continue to come here EVERY time we come back!!!

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Gooner South Florida . 2023-08-06

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The machines are dirty and the ice cream was gross. Seemed like the employees don't care much about the quality and condition of the store or food. They could do so much better.

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Dani LeBoeuf . 2023-06-24

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Great service and friendly staff!!

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Tyanne Puzder . 2023-06-18

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Fast and friendly staff. Our food was fresh and the bathroom was clean

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Ashley Brooks . 2023-05-26

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Make sure ur blizzard is made right made a mess all over my car melting the second they gave 2 me

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Chris B . 2023-05-19

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Unironically the best restaurant in Tavernier,, always a must stop when visiting the Florida Keys for great ice cream treats and chicken tenders that rival homemade.

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Carlos Miguel . 2023-05-08

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We only had ice cream, but it was great!

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Barbara Fleming . 2023-05-06

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We stopped in the middle of a rain storm and had delicious snacks served by the handsome employee. So friendly!

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R S s . 2023-04-18

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Me encanto todo ,las empleada muy servicial y ameble

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Leticia Lopez . 2023-04-01

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It is exactly what one would expect.

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James Bell . 2023-03-12

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Everyone loves DQ. I live in this town and I see alot of locals here. The only thing that needs attention is the atmosphere. The inside is really dated. Other than that 5+.

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Tito Ken Sr . 2023-02-11

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2 Sundaes for $5 deal! Our afternoon treat after my Physical Therapy at Mariner's Hospital.

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Iris Perez,PA . 2023-02-10

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I went 6 years ago, and it was awful........Returned ths year, it was clean, friendly staff, efficient service and quite good.....it is under new management

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robert rowe . 2023-02-01

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8$ for blizzad.. a bit expensive for us.

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Guy Gravel . 2023-01-26

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I love their flame broiled burgers and onion rings. And their vanilla shake is the best ever!

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Steven Gardner . 2022-12-17

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It was a very well staffed and ran DQ!

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TONY HELZER . 2022-12-09

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What a DQ should be...delicious ice cream treat are the chilling attraction.

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Steve White . 2022-11-06

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It’s Dairy Queen. There are days when you need an ice cream and there’s no place better. Mmmm.

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Blossom Channel . 2022-10-30

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פאב ברמה גבוהה. שירות מעולה וזמר עם גיטרה היה מושלם

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‫אלברט לנקרי (בבר)‬‎ . 2022-09-28

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Tog deras burgare med lökringar. Helt ok 👍

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Benny Carlsson . 2022-09-23

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Restaurant is Clean. Staff is friendly. Food was great. Best onion rings ever!

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Belinda Ream . 2022-09-19

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Great ice cream and burgers! The staff here is very hard-working and friendly. The place is always clean, too!

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loretta d . 2022-09-13

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Late night drive thru for sundaes.

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Lisa Cochran . 2022-09-07

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