Dairy Queen Grill & Chill in Westbrook - Phone Number, Reservations, Reviews

Very fast friendly service. The food at Dairy Queen is underrated. Very good, not haphazardly made like other places and looks just like the pictures.

Been coming to the Westbrook location since I was a child. I have NEVER had an experience like this. I went thru the drive thru and ordered a blizzard. I went to the window to pay and was sitting for a while. I was then very rudely greeted by Aiden with a “Hi??! What do you need???” The interaction from there was very off putting and ended up escalating to him yelling out the drive thru window calling me the B word and to not to come back. I proceeded to go in to the lobby to speak to the manager and she refused to speak with me. Her name is Rachel. Aiden proceeded to yell at me in the lobby as I was leaving. Overall the craziest experiences I’ve ever had at any fast food establishment.

Always awesome soft serve treats. It's always ... Or should always be consistent, which they are here. That's not what separates this location from others. Here, it's the staff. I could not believe how calm, and methodical this team was. I mean they were busy.. getting the crap knocked outta them but they didn't waiver. They smiled and pushed through. It was nice to see some old school values still being used. Thank you and great job!!!

My snickers blizzard was delicious! Always an easy choice that's close by, good comfort foods.

I only get ice cream so I can only say I love the ice cream!!! All of it!!

Still has sales displays for the oreo brownie earthquake despite not selling them. Heartbroken 💔

Very good except I ordered and paid for peanut butter parfait with Extra sauce and didn't get it 😞

I came through the drive thru with a friend and my dog. The woman who checked me out and handed us our ice cream was great and offered my dog a treat. We parked to enjoy our ice cream and I offered my dog a bowl of water. She left a small amount of water in the bowl so i poured it out of the car window. A few minutes later I got out to throw away trash and was immediately confronted by a male employee on a smoke break. He said “thanks for that” and how rude I was for “pouring out my drink” next to his car. I stated it had only been a small amount of water. He snapped that it wasn’t a small amount of water, that it had “gotten everywhere” even on my own car. He was accusatory and demeaning. At that point I just said “it’s just water” and got in my car and left. I will never be back to this location. Such an uncomfortable and needlessly aggressive situation. I came here with a friend to enjoy a treat on my day off and to be treated this way is baffling.

Ordered BBQ and regular tender meals. The regular came before the BBQ. Then we were accused of stealing some man's oder of regular tenders, who ordered after us. The cook was extremely rude. He said we ordered 2 BBQ, which we did not. Do not recommend

Worst meal ever. No bacon on the Bacon Double cheeseburger. Shrimp tasted bad. Poor service. Will never go back again nearly $20 lost on the meal.

Good food and very accommodating

Very rude and kept hanging up before telling me that you can’t order online. Just overall very disrespectful.

I mean when I order and pay for a dipped ice cream, I expect it to be dipped. Or at least at the minimum the ice cream to be covered… worst part is, there was one customer behind us. It wasn’t even busy. Horrible service.

Hard to go wrong at DQ! Friendly, hard working staff serving fresh hot food and cool treats 😁

Update, win again win again best place for burgers shakes and fries, all the other fast food places should learn how to do it right , from this place.. Just the best hands down.. awesome burgers on a regular basis it's always good love their ice cream prices are fair I enjoy everything there I'm a poet and I don't know it

They make the best burgers and always hot.

What can be better than a vanilla twist with a chocolate dip!!!!

The food is always excellent! I'm a Westbrook kid and this is a local favorite!

I used to go here when I was a kid, in the 60's! Used to walk down from Bridge St. on a nice Summer evening! Great memories!!

We ordered 4 small blizzards and they got our order right. No complaints here.

Got here a few min before lobby closed with lots of people in lobby. Ran to the door to lean inside before unbuckling my kids age 2 and 4. "Hey you guys still open?" Got a yup. Went back and got the kids out. 6:04 we walk in, and I get sir these people are the last to be served we are closed. If you guys want to close to lobby lock the doors... I have two heart broken kids wondering what they did wrong to not be served. Crushing. Disappointed really. I mean I would have told them you were closed but you get them pretty pumped when they walk in the "ice cream store" funny I came here with a gift card from work, not a regular customer and I don't plan on being one. Prob not a huge hit to bottom line. But if you have a heart pretty sad story.

I usually love this place but I was disappointed today. Was waiting for 10 minutes only to get a sloppily thrown together burger and was missing a blizzard. The blizzard that was provided was not mixed properly and everything was at the bottom.

Yep. Perfect place for that Rx of chocolate when you're levels are running low. That's right...I heard it's actually great for anxiety, and the calcium helps my bones, so I went to the "DQ Quick Care" for my meds! Seriously though, the staff is always great when I do get to stop by, and my dog loves the treats they give.

The drive thru line was backed up onto Brighton Ave so that we couldn't get into the parking lot until we waited in line long enough to get into the parking lot . There's at least 10 tables inside to eat at . It doesn't seem many people realize that because even though the drive thru was backed up , we were the only ones inside (Traducido por Google) La línea de autoservicio estaba respaldada en Brighton Ave para que no pudiéramos ingresar al estacionamiento hasta que esperáramos en la fila el tiempo suficiente para ingresar al estacionamiento. Hay al menos 10 mesas adentro para comer. No parece que mucha gente se dé cuenta de eso porque aunque el drive thru estaba atascado, éramos los únicos dentro.

One of the better fast-food places. (Traducido por Google) Uno de los mejores lugares de comida rápida.

For your old childhood favorites. They also have hamburgers and chicken. (Traducido por Google) Para tus viejos favoritos de la infancia. También tienen hamburguesas y pollo.

Long line but so worth it. Great food . Wonderful service. 5 star (Traducido por Google) Larga fila pero vale la pena. Buena comida . Maravilloso servicio. 5 estrellas

Absolutely love the westbrook location friendly staff good food and ice cream (Traducido por Google) Me encanta la ubicación de Westbrook, el personal amable, la buena comida y el helado.

Staff was kind and extremely helpful. BLIZZARDS ARE TOP-SHELF! 5 years later and I'm disappointed enough to edit my review. NONCOMPLIANT WITH APP ORDERING. It's Saturday and the lobby closed at 5pm. The walkup window closed at 7pm. Do better. (Traducido por Google) El personal fue amable y extremadamente servicial. ¡Las ventiscas son de primera! 5 años después y estoy lo suficientemente decepcionado como para editar mi reseña. NO CONFORME CON LA APLICACIÓN DE PEDIDOS. Es sábado y el vestíbulo cierra a las 5 de la tarde. La ventana de acceso cerrado a las 7 pm. Hacerlo mejor.

Blizards are good , icecream plain has very little flavor (Traducido por Google) Las ventiscas son buenas, el helado simple tiene muy poco sabor.

Once a week I take my family for chicken basket and ice cream! Never been disappointed (Traducido por Google) ¡Una vez a la semana llevo a mi familia a una canasta de pollo y helado! Nunca me ha decepcionado

Super good food but very slow. Not very much room for tables and lobby to coexist (Traducido por Google) Super buena comida pero muy lento. No hay mucho espacio para que las mesas y el vestíbulo coexistan.

Ordered one the of the chocolate brownie extreme blizzard cakes and didn’t come with any of the toppings it was supposed to (I’ve ordered this same cake many times in the past) and looks like a child made it. When I first called a girl said you have to specify you want it on top, meaning they charge you the same price without giving it to you, and said I would need to speak with the manager. Spoke to him and he was no help. I told him what was wrong and he just said his wife made it. He didn’t make any attempt to fix it. Do not recommend. (Traducido por Google) Pedí uno de los pasteles de ventisca extrema de brownie de chocolate y no vino con ninguno de los ingredientes que se suponía (he pedido este mismo pastel muchas veces en el pasado) y parece que lo hizo un niño. Cuando llamé por primera vez a una chica, le dije que tenía que especificar que lo quería encima, lo que significa que le cobran el mismo precio sin dárselo, y dijo que tendría que hablar con el gerente. Hablé con él y no fue de ayuda. Le dije lo que estaba mal y él solo dijo que su esposa lo hizo. No hizo ningún intento de arreglarlo. No lo recomiendo.

Don't order from this place. The manager is rude. And when your order is incorrect, they have no interest or intent of making it right. (Traducido por Google) No ordenes desde este lugar. El gerente es de mala educación. Y cuando su pedido es incorrecto, no tienen interés ni intención de corregirlo.

How do you FluFF up a chocolate milkshake? The take-5 Blizzard was more like a gimme-5, as in there were maybe 5 total pieces of candy throughout. The wife's Sundae was also more like Wednesday, lacking to say the least. This place seems to be in a nosedive, as it's always been good in the past. Happy tastes good..... unfortunately just not recently at the Brookcity DQ. (Traducido por Google) ¿Cómo preparas una malteada de chocolate? Take-5 Blizzard era más como un gimme-5, ya que había tal vez 5 dulces en total. El helado de la esposa también era más como el miércoles, falta por decir lo menos. Este lugar parece estar en picada, ya que siempre ha sido bueno en el pasado. Feliz sabe bien... desafortunadamente no recientemente en Brookcity DQ.

We just came by not that long ago this evening to this location and we ordered a few things, one was an m&m blizzard which had a weird taste to it, was very soupy and of course no m&ms, or at least tiny pieces and not very many. Probably won’t be back at this location. (Traducido por Google) Acabamos de llegar no hace mucho esta noche a este lugar y pedimos algunas cosas, una era una ventisca de m & m que tenía un sabor extraño, estaba muy espesa y por supuesto no m & ms, o al menos pequeños pedazos y no muy muchos. Probablemente no vuelva a este lugar.

Normally good experiences but lately it's been very poor. Multiple times I've ordered and they've messed up simple requests like no cheese or no condiments. I've actually gone back to replace my order as well, only for them to mess it up again. Also, no apologies from staff or recognition of their mistake. Service was below subpar as well as the child handing me my food was mute. I'm hoping I can change this review in the future. (Traducido por Google) Normalmente buenas experiencias pero últimamente ha sido muy pobre. Varias veces he pedido y han estropeado pedidos simples como sin queso o sin condimentos. De hecho, también volví a reemplazar mi pedido, solo para que lo estropeen nuevamente. Además, no hay disculpas del personal o reconocimiento de su error. El servicio estaba por debajo de la media, así como el niño que me entregó mi comida estaba mudo. Espero poder cambiar esta reseña en el futuro.

Very clean and people are very nice to people that come to the restaurant (Traducido por Google) Muy limpio y la gente es muy amable con la gente que viene al restaurante.

Very sad chocolate milkshake. I asked for no choc syrup and for it to be made with choc soft serve only. It seems like they still made it with syrup and vanilla ss. And there was foreign crunchy bits in it that shouldn't be in a shake. Almost makes me think it was counter scraps sure hope it wasn't (Traducido por Google) Batido de chocolate muy triste. No pedí jarabe de chocolate y que se hiciera solo con servicio suave de chocolate. Parece que todavía lo hicieron con almíbar y ss de vainilla. Y había trocitos crujientes extranjeros que no deberían estar en un batido. Casi me hace pensar que fueron sobras del mostrador, seguro que espero que no lo hayan sido.

Very disrespectful to all the customers… (Traducido por Google) Muy irrespetuoso con todos los clientes...

Giving 1 star rating for this poor management. I got nothing but rudeness from the manager on duty Rachel Fusillo from the minute we stared our order. We ordered a 6 piece chicken strip basket when we got our meal we noticed how it only had 1 sauce. Ordering a 6 piece chicken strip basket is suppose to come with 2 sauces only the 4 comes with 1. She refused to give us the other sauce saying we had to pay for it. She said this has never been a thing in the past 15 something years. We’ve gone to this DQ and others and that is how it’s always been. We asked if we could have the number for hire up she also refused to give that to us. Unbelievable. (Traducido por Google) Dando 1 calificación de estrellas para esta mala gestión. No obtuve nada más que groserías del gerente de turno, Rachel Fusillo, desde el momento en que comenzamos nuestro pedido. Pedimos una canasta de tiras de pollo de 6 piezas cuando recibimos nuestra comida y notamos que solo tenía 1 salsa. Se supone que pedir una canasta de tiras de pollo de 6 piezas viene con 2 salsas, solo las 4 vienen con 1. Se negó a darnos la otra salsa diciendo que teníamos que pagarla. Ella dijo que esto nunca ha sido una cosa en los últimos 15 y tantos años. A este DQ ya otros hemos ido y así ha sido siempre. Le preguntamos si podíamos tener el número de alquiler y ella también se negó a dárnoslo. Increíble.

Come on, Dairy Queen - I'm trying to chiiiill. Blizzards are bussin, burgers are pretty damn good! Would recommend. (Traducido por Google) Vamos, Dairy Queen, estoy tratando de relajarme. ¡Las tormentas de nieve son un negocio, las hamburguesas son bastante buenas! Recomendaría.

My favorite ice cream take-out!!! (Traducido por Google) Mi helado favorito para llevar!!!

Stopped by today for lunch. Excellent food and service as always!! (Traducido por Google) Paré hoy para el almuerzo. Excelente comida y servicio como siempre!!

Ice cream fantastic. I just didn't like that the times online were not accurate and that someone walked up to the window and was turned away (Traducido por Google) Helado fantástico. Simplemente no me gustó que los tiempos en línea no fueran precisos y que alguien se acercó a la ventana y fue rechazado.

Was disappointed in the peanut butter shake. Was sad to hear this location doesn't have Orange Julius 😔 (Traducido por Google) Me decepcionó el batido de mantequilla de maní. Fue triste escuchar que esta ubicación no tiene Orange Julius 😔

Medium sundae looks more like a small 👎 (Traducido por Google) El helado mediano se parece más a un pequeño 👎

Great ice cream , good service (Traducido por Google) Gran helado, buen servicio.

Awful food and service (Traducido por Google) Comida y servicio horrible

Loaded A-1 Stackburger was excellent Fries were very good, but really no better than many other places. They were hot and crispy, which counts for a lot. Topped it off with the greatest food on the planet, a Peanut Buster Parfait. As everyone knows, the Peanut Buster Parfait sits at the very top of the food pyramid, and is an essential foor source.

Love the ice cream but the burgers were not so good. Nice people also French fries are good (Traducido por Google) Me encanta el helado, pero las hamburguesas no eran tan buenas. Gente agradable también las papas fritas son buenas.

When they have employees working, great experience. Otherwise... (Traducido por Google) Cuando tienen empleados trabajando, gran experiencia. De lo contrario...

Sad the lobby wasn't open. But, the drive through was pretty steady moving. (Traducido por Google) Triste, el vestíbulo no estaba abierto. Pero, el camino a través fue bastante constante.

The past several times I have gone and gotten a blizzard there has been hardly candy in it, and I pay for extra. Today there was literally none after I drove away. Very disappointing. I get this is a small problem for many, but as a consumer paying for a product. I didn’t even receive close to why I paid for. (Traducido por Google) Las últimas veces que he ido y me ha tocado una ventisca, apenas ha habido dulces, y pago extra. Hoy literalmente no había ninguno después de que me fui. Muy decepcionante. Entiendo que esto es un pequeño problema para muchos, pero como consumidor que paga por un producto. Ni siquiera recibí cerca de por qué pagué.

The new cheesecake blizzard was awesome, the burger we got yummy the chicken strips are getting smaller though that's a big price for nuggets cuz those wasn't strips (Traducido por Google) La nueva ventisca de tarta de queso fue increíble, la hamburguesa que obtuvimos deliciosa, las tiras de pollo se están volviendo más pequeñas, aunque ese es un precio alto para las pepitas porque esas no eran tiras

Service is TRASH! Girl at the window wid purple hair is literally a cat fight waiting to happen…totally mean to us. She should get a new job. Slow in general tbh (Traducido por Google) ¡El servicio es BASURA! La chica de la ventana con el pelo morado es, literalmente, una pelea de gatas a punto de suceder... totalmente cruel con nosotros. Ella debería conseguir un nuevo trabajo. Lento en general tbh

Ice cream is good but the price for a kiddy cone was almost $3.00 (Traducido por Google) El helado es bueno, pero el precio de un cono para niños era de casi $ 3.00

Quick and tastey. (Traducido por Google) rápido y sabroso.

ice cream cone small never disappointed (Traducido por Google) cono de helado pequeño nunca decepcionado

Who doesn't like ice cream , come on man ! (Traducido por Google) A quien no le gusta el helado, ¡vamos hombre!

We arrived at 8:50 and patiently waited behind 2 cars. We pull up to the menu at 9:01 and they informed us the kitchen was closed. They saw us in line because I SAW them see me, at 8:55. There was nobody behind us. I will never go back here. Never. (Traducido por Google) Llegamos a las 8:50 y esperamos pacientemente detrás de 2 autos. Llegamos al menú a las 9:01 y nos informaron que la cocina estaba cerrada. Nos vieron en la fila porque los VI verme a mí, a las 8:55. No había nadie detrás de nosotros. Nunca volveré aquí. Nunca.

After walking a mile and a half to get a sweet treat and being ignored as we stood outside the walk up window, i called. We were turned away. They are only taking orders at drive-thru. Nothing posted on FB, no signs on the window. Terrible business practice. Not very customer friendly. Whatever. There are plenty of options. (Traducido por Google) Después de caminar una milla y media para conseguir un dulce y ser ignorado mientras estábamos parados afuera de la ventana, llamé. Nos rechazaron. Solo están tomando pedidos en el drive-thru. Nada publicado en FB, ni letreros en la ventana. Terrible práctica comercial. No muy amigable con el cliente. Lo que sea. Hay muchas opciones.

Two mini blizzard treats, over 10 bucks now! Inflation is crazy! (Traducido por Google) ¡Dos mini golosinas de ventisca, más de 10 dólares ahora! ¡La inflación es una locura!

Nice (Traducido por Google) Lindo

Was a little disappointed when we placed our order for 4 banana splits, which by the way my kids had their hearts set on, only to be told the were all out of 🍌🍌. Oh well. Ended up with yummy but not as satisfying Blizzards (Traducido por Google) Estaba un poco decepcionado cuando hicimos nuestro pedido de 4 banana splits, que por cierto, mis hijos tenían el corazón puesto, solo para que les dijeran que no tenían 🍌🍌. Oh bien. Terminó con deliciosos pero no tan satisfactorios Blizzards

Food was ok and the staff wasn't super polite. But what else do you expect from DQ. (Traducido por Google) La comida estaba bien y el personal no era muy educado. Pero que más esperas de DQ.

Brought my grill and a 6-pack. Cops were there in no time. I call false advertising. (Traducido por Google) Traje mi parrilla y un paquete de 6. Los policías estaban allí en ningún momento. Llamo publicidad engañosa.

ice cream is da bomb. Com (Traducido por Google) el helado es una bomba. Com

This place was awesome! Love there chocolate covered strawberry blizzerd (Traducido por Google) ¡Este lugar fue increíble! Me encanta la ventisca de fresa cubierta de chocolate

Their burgers are 10 times better than McDs -- fact (Traducido por Google) Sus hamburguesas son 10 veces mejores que las McD, un hecho

Nice lunch special for $6 11am-4pm (Traducido por Google) Buen almuerzo especial por $ 6 11 am-4 pm

Wasn't the best that we've had and Wasn't the worst. Staffed seemed a little snippy but being short handed " I get it". (Traducido por Google) No fue lo mejor que hemos tenido y no fue lo peor. El personal parecía un poco insolente, pero al estar corto de personal, "lo entiendo".

Fast courteous walk up window love it (Traducido por Google) Rápido cortés caminar por la ventana me encanta

Great icecream luv there selections (Traducido por Google) Gran helado luv allí selecciones

Drive through traffic should be rerouted. (Traducido por Google) Conducir a través del tráfico debe ser desviado.

Very slow service but fairly friendly. The food was as you would expect from dairy Queen no better no worse. I had the chicken tenders with fries. The tenders were okay the fries could have been better. (Traducido por Google) Servicio muy lento pero bastante amable. La comida era como cabría esperar de la lechería Queen, ni mejor ni peor. Tuve las ofertas de pollo con patatas fritas. Las ofertas estaban bien, las papas fritas podrían haber sido mejores.

I went here with my stinky deadbeat son Thomas and we had delicious malt milkshake (Traducido por Google) Fui aquí con mi apestoso hijo holgazán Thomas y tomamos un delicioso batido de malta

Great food and service (Traducido por Google) Buena comida y servicio

This is a really fun old school super cool DQ! (Traducido por Google) ¡Este es un DQ súper genial de la vieja escuela realmente divertido!

Food was good, but I'm disappointed. Didn't serve my blizzard upside down. Also don't have cheddar cheese or nacho cheese or cheese sticks with the pretzls, just a weird queso. (Traducido por Google) La comida era buena, pero estoy decepcionado. No sirvió mi ventisca al revés. Tampoco tenga queso cheddar o queso nacho o palitos de queso con los pretzls, solo un queso raro.

Very slow (Traducido por Google) Muy lento

Love this DQ but I thought it was hilarious that the first to time I decided to get a burger I pull up and see the sign with a picture of the A1 smokehouse burger... So I was like I'll try that... "Oh we dont have that be anymore".. hmmm well why is it on the sign??? Anyway... Still enjoyed it.. that's all (Traducido por Google) Me encanta este DQ, pero pensé que era gracioso que la primera vez que decidí comprar una hamburguesa, me detuve y vi el letrero con una imagen de la hamburguesa ahumada A1 ... Así que pensé que lo intentaría ... "Oh, ya no tenemos eso".. hmmm bueno, ¿por qué está en el letrero? De todos modos... Todavía lo disfruté... eso es todo

Great treat, always works out fine. Drive through was busy, but moved right along. Could use some new speakers and intercom system on orders through the drive through. But good service none the less (Traducido por Google) Gran trato, siempre funciona bien. Drive through estaba ocupado, pero se movió a lo largo. Podría usar algunos parlantes nuevos y un sistema de intercomunicación en pedidos a través del autoservicio. Pero buen servicio sin embargo

Love the friendly staff there. (Traducido por Google) Me encanta el amable personal de allí.

Shakes are good especially strawberry 🍓 (Traducido por Google) Los batidos son buenos especialmente los de fresa 🍓

Love the cheese curds (Traducido por Google) Me encantan las cuajadas de queso

Always good, but it can be pricey (Traducido por Google) Siempre bueno, pero puede ser caro

Yum (Traducido por Google) ñam

Food (Traducido por Google) Alimento

Is anything better than swinging through DQ with a van full of happy grandchildren? No! The Westbrook DQ is one of the best. (Traducido por Google) ¿Hay algo mejor que pasear por DQ con una furgoneta llena de nietos felices? ¡No! El Westbrook DQ es uno de los mejores.

Took a long time for 2 Blizzards (Traducido por Google) Tomó mucho tiempo para 2 Blizzards

AMAZING onion rings, a great burger & my favorite soda. Wish there were more DQ Brasierburger locations! (Traducido por Google) INCREÍBLES aros de cebolla, una gran hamburguesa y mi refresco favorito. ¡Ojalá hubiera más ubicaciones de DQ Brasierburger!

I DIDN'T GET MY ONION RINGS, I ORDERED, HOWEVER THE FOOD WAS GOOD (Traducido por Google) NO RECIBÍ MIS AROS DE CEBOLLA, LOS ORDENÉ, SIN EMBARGO LA COMIDA ESTABA BUENA

Peanut butter cup blizzards are the best!!! (Traducido por Google) ¡Las ventiscas de taza de mantequilla de maní son las mejores!

The icecream was amazing but our food was messed up and they forgot my extra cheese that I paid for (Traducido por Google) El helado era increíble, pero nuestra comida estaba en mal estado y se olvidaron del queso extra que pagué.

Love you dq (Traducido por Google) te amo dq

Pretty good! Hot food and polite staff! (Traducido por Google) ¡Bastante bien! comida caliente y personal educado!

You wont find any better food in Westbrook.Beats out the fine restaurants (Traducido por Google) No encontrará mejor comida en Westbrook. Supera a los buenos restaurantes.

Great pleasant and prompt service. Very nice (Traducido por Google) Gran servicio agradable y rápido. Muy agradable

Another great place for pumpkin 🎃 pie 🥧 shakes or blizzards which are amazing. (Traducido por Google) Otro gran lugar para batidos de pastel de calabaza 🥧 o ventiscas que son increíbles.