Based on 299 opinions finded in 1 websites
Based on 299 opinions finded in 1 websites
Opinions
Super cute place and really good Gelato!
Yoamy Alvarez . 2024-07-26
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The hazelnut gelato is amazing! Highly recommend
Lynn Tran . 2024-07-26
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Beat gelato hands down and very cute atmoaphere
Angie Roman . 2024-07-26
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Boys enjoyed the ice cream it was delish and the girl at the counter was a delight so sweet and nice
Maria Ricci . 2024-07-21
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Love this place - best cupcakes around and for really good price - amazing costumer quality and service- 10/10 recommend
Logan Barr . 2024-07-19
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Best cupcakes and gelato. Ferro rocher is unparalleled!!! A must try spot in Naples!
Katie Enloe . 2024-07-19
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If you're near Mercato, please do not miss Grace and Shelly's Cupcakes! The gelato was scrumptious, the cupcakes were to die for and the service I will tell you was exceptional. The young lady that took care of us was cheerful and very accommodating with samples and just made our night!
Mercy Lopez . 2024-07-14
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Best Ferrero Rocher gelato 🍨 ever!!! Love 💕 this place!
Lisset delacampa . 2024-07-13
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I love gelato it’s so good and tasty and creamy
Eli Shahla . 2024-07-09
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Great service and Great pistachio Gelato!
Felipe Caicedo . 2024-07-07
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The gelatos were the best ones I have had.
Anisley Ledesma . 2024-07-06
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The manga sorbet was delicious, and so was pistachio gelato.
Anisley Ledesma Espinosa . 2024-07-06
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The hazelnut gelato was amazing.
Alejandro Lorenzo-Ledesma . 2024-07-06
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Gelato tastes really good and cupcakes are great too!
Michael Gorlovsky . 2024-07-04
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Great ice cream shop! I got the death by peanut butter and it was delicious!
Victoria Lago . 2024-07-01
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Delicious gelato! The Ferrrero Rocher and Strachiatelle were amazing and delish!
Momma Bear . 2024-07-01
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Fun eve for a birthday dessert!
Todd Snyder . 2024-06-27
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Tastes great! Luciana was fantastic!
Teri Snyder . 2024-06-27
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The girl that helped us was so nice and the cupcakes were so yummy!
Katie Davis . 2024-06-25
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What a great location with a sweet treats including gelato!! Must try the tiramisu!!
Sofia Duarte . 2024-06-22
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Recommend by a friend to try their cupcakes but the gelato especially the passion fruit favor was so good. Definitely will be back!
Kassandra G. . 2024-06-22
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Grace & Shelly’s Gelato is fire! Service was great as well! ⭐️⭐️⭐️⭐️⭐️ 5 Stars All Around!
Andrew Wiley . 2024-06-19
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Super delicious tiramisu gelato!
Isabella Solis . 2024-06-16
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The staff was very friendly and professional!!
NATETHEGREAT 4987 . 2024-06-12
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Really loved the gelato! Worker was super helpful as well!
Trinity Fanelli . 2024-06-09
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Delicious mango flavored gelato! Highly recommend
Anum Tanvir . 2024-06-01
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Elegant atmosphere but simple delicious gelato
Wayne Green . 2024-05-30
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Gelato, the best cupcakes in town!! Brown sugar caramel is my favorite!!
Heather . 2024-05-25
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I don’t recommend this place ! went to place an order a week before my event the girl i guess acted like she put my information in the system and never did came a week after to pick up no information was ever put it on the system I went there to pick and choose for no reason ended up buying some old cupcakes that God knows how long has been sitting there for since I really need it to be a certain color they call the owner give 10 percent such a great discount like it’s going to fixed anything. So upset and disappointed never going back
Isa Falzone . 2024-05-24
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Great ice cream, beach bum and cookie dough
Dejvi Coku . 2024-05-21
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Gelato is delicious! Highly recommend this delightful place
Patricia Hummel . 2024-05-20
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The best place to have a few scoops on gelato after walking around Mercato good service and wonderful workers who are really polite
Misaelkevin Ajete . 2024-05-19
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Adorable spot - perfect for post-shopping with great gelato!
Rachel Griffin . 2024-05-14
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Amazing gelato and super service, will be back!
Chelsey Angell . 2024-05-12
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What a beautiful place to stop by on a Sunday evening to enjoy the Naples spring breeze while enjoying some creamy cold gelato 🍨 from Grace & Shelly’s Cupcakes !
Janine Berry . 2024-05-12
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Amazing gelato and the nice staff was so patient and offered suggestions. This was my twins first time having gelato and it was such a a pleasure!
Melissa Scott . 2024-05-03
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My daughter and I love going to this ice cream shop. It's our favorite spot 😊
Kestnamely B . 2024-04-27
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What a find! Shopping on vacation and stopped in because the store is beautiful. My daughter ordered a large gelato and has been talking about it for the last 2 days. Just drove 45 minutes to get one more taste before we head home. So good, so creamy, just great!!
Olivia Stenson . 2024-04-24
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Absolutely fabulous! Amazing creamy and fresh gelato! Ferraro Rocher gelato is the bomb!
Lesley Lane . 2024-04-22
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If you are ever shopping in Mercado, you must stop by Grace and Shelly's cupcakes. Hands down the best Gelato in naples... especially the Ferrero Rocher
Abigail Mazieres . 2024-04-22
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The gelato and cupcakes were worth it for real!
Slinger Reyes . 2024-04-21
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Really good place, the cupcakes are the best, I live 30 minutes away but this place is worth it🧁 I got the cookies and cream ice cream and it’s THE BEST, it’s so creamy, not excessively sweet, the chocolate of the cookies is present but not overpowering, I would recommend it to anyone but specially people who aren’t super fond of overly sweet stuff. I only wish O would’ve bought a bigger size! Visit and it won’t disappoint.
Leonel Lopez . 2024-04-15
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The passion fruit gelato is awesome! Stacy is the best service with a smile
Aminah Mohammed . 2024-04-11
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Delicious treats! Clean environment and a nice place to stop in!
Sarah Mathiason . 2024-04-11
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loved the gelato it was super yummy & smooth! Definitely recommend
wendy . 2024-04-10
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Stacy was amazing!!!! Best gelato and cupcakes!!!
J Roc . 2024-04-08
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I’m in love with the gelato, I am coming back most definently after the great-customer service from a young lady named Makayla at mercato grace a shellys, she has excellent reaction time and a wonderful aura she brings to her work space, definently a 10/10😊
Mikiah Van Nortwick . 2024-04-08
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I just bought their selection of mini cupcakes and then 4 more larger size to get a sample of all of their flavors. I started with the big tiramisu cupcake and the cake was super dry and crumbly. Then I took a bite of the Boston Creme. The filling was spoiled and smelled and tasted of sour milk. I had no time to turn around and go back. I tried to get someone on the phone and ended up having to leave a voice message so theyd at least remove the other Boston Cremes in th3ir display case. Not a good experience.
Tina Marie . 2024-04-05
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Traveling from out of state and wanted to get cupcakes for a birthday. Cupcakes are around $5 each and I would expect them to be excellent. They look good but are very dry and almost taste stale. Lady at the counter said they were made fresh daily? Anyways, would not recommend and very disappointing.
Lois Griffin . 2024-04-03
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Not only is the gelato good, but when you leave a review you get a free cupcake.
Rafi Nobleman . 2024-04-01
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Awesome selection of gelato including three flavors of stracciatella (classic, banana and passion fruit).
Aaron Mihalik . 2024-03-31
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Love the cupcakes& the ice creams here!
Claire . 2024-03-30
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Great cupcakes, and I also go for their ice cream!! YUM!! We stop here at least once every time we're in Naples.
Bastos 9XX . 2024-03-26
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This place is amazing. The Gelato is amazing, highly recommend the coffe crunch
Mike Warren . 2024-03-24
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Great place, overall the gelato is amazing! The young lady was very sweet and super nice. I’m definitely coming back to this place again. Thanks!
sadie rodriguez . 2024-03-21
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The coolest ice cream and cake!!! Ksenia is the best seller!
RUSH KARAT Corp . 2024-03-20
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Bets gelato in mercado!! Wonderful!
John Kokot . 2024-03-18
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My kids loved the gelato. We felt like we were transported to Italy.
Matthew McTague . 2024-03-18
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Amazing Gelato with excellent service! Would come again.
azureon . 2024-03-15
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Great gelato and great service! Love the place
arantxa moscoso . 2024-03-09
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One of the best gelato’s I’ve tasted!
Franchesca Malanga . 2024-03-09
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delicious!! get the death by peanut butter :) laurie is super sweet
Isabela mcnanta . 2024-03-04
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Wonderful patient service as we had to try so many gelato flavors! Delicious and perfect atmosphere!
Stephanie D'Amico . 2024-03-03
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Awesome cupcakes cakes. Kesenia is very helpful and awesome employee
MC De Pol . 2024-03-02
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The Gelato was really good and fresh! We had a great experience and good service! Highly recommend!
Charlize Damian . 2024-02-23
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Wonderful little shop in the Mercato with amazing, authentic gelato and buttercream frosting on the cupcakes that will rock your world!
CJ Lueers . 2024-02-23
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Cupcakes are dry and the frosting tastes very oily. Basic tourist trap. Avoid.
Sarah McBride . 2024-02-21
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Tried the gelato and it was creamy and smooth! Also, the assortment of of cupcakes are amazing for you cake lovers!
Health Empowered Wellness . 2024-02-18
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I went to Grace & Shelly's cupcakes and tried the pistachio gelato, I have heard many good things about it and I discovered trying something new. I encourage trying it, it was very good.
Olivia Vandervest . 2024-02-18
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The original stracciatella gelato is delish! Highly recommend!
Airyana Anderson . 2024-02-18
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Gelato is just mouthwatering, the best I’ve ever tried. It’s a must have experience in Naples.
Natalia Sirghii . 2024-02-17
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The shop was easy to find and the selection is fantastic! We got the cotton candy and it was delicious! So nice sitting outside enjoying our gelato and people watching. Definitely would come back!
Robert Schultz . 2024-02-16
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They have amazing gelato! I got the mango and strawberry together and it’s amazing! Thought they only had cupcakes!
Alexis daniella . 2024-02-15
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Best gelato I have ever had and tons of flavours
Coen Dixon . 2024-02-15
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Looked on line and saw that Strada Place store opens at noon. We went there and found out that their cupcakes would not be arriving until 1 pm. We waited. When they arrived, the salesperson said they would be ready for sale around 1:15. We waited, and this is a problem. The solution to this is simple- either adjust your published opening time to 1:30, or find a way to get the product delivered from the Naples store either before or after your published hours. This is not the first time I have experienced this situation, and as much as I love your product, I may not do this again.
Sarah Misener . 2024-01-18
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They’re always friendly here and helpful with recommendations. I grew up going here to get cupcakes with my mom and grandma. I still come for the delicious cupcakes and for the nostalgia.
Krystal Miller . 2023-08-27
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absolutely love this place!! Very welcoming and they have a great ice cream and cupcakes selection 🍨☺️
A G . 2023-08-23
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Such an amazing place totally recommend I had chocolate ice cream and it was the best
Montie Crowley . 2023-07-18
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best ice cream way better than kilwins.
Andrew Galarza . 2023-06-12
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15/10 the ice cream is so good!!! Best ice cream in Naples.
Noah . 2023-06-12
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I wish I had a picture, but it was so good it disappeared minutes after I opened the box! I ordered an 8” for a dinner party of 17 and it was the talk of the night! Thanks so much Grace and Shelly!
Honestly Jody . 2023-06-07
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This was so busssinnnnnnnnn I love this store! It was finger licking good!
Amalia . 2023-05-04
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Gourmet cupcakes for sure but too sweet
Marcy Reynolds . 2023-05-01
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Great atmosphere, amazing cupcakes. Even better ice creamm
Yousef Shariat . 2023-04-23
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the store was super clean and the staff was really friendly! ava helped me out. i bought a red velvet cupcake. was fresh and delicious!
veronnica dana . 2023-04-23
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Amazing customer service!! Ava was very kind and efficient!
Mary C . 2023-04-23
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The cutest cupcakes and amazing ice cream
Marie Vale . 2023-04-19
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The super nice friendly young lady was helpful and super nice the cupcake are 10/10 and the ice cream is yum!!! Recommend this place!!!
Naira Lora . 2023-04-19
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Best chocolate ice cream with marshmallows in town… 😋😋😋
Marilyn Ponce . 2023-04-15
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Great service and great cupcakes
Lidia Carangi . 2023-04-15
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From the moment I walked into the cupcake store, I was greeted with a friendly smile from ava. She had a warm and welcoming demeanor, which instantly made me feel comfortable and excited to try their cupcakes. As I browsed through the different flavors, Ava patiently answered all of my questions and even offered recommendations based on my taste preferences. When I finally made my selection, Ava and all the other staff packaged my cupcakes with care and made sure that I had everything I needed, including utensils and napkins. Throughout the entire transaction, Ava remained attentive and helpful, making the experience that much more enjoyable. What really impressed me about Ava's service was her attention to detail. She remembered my name and my cupcake preferences from my previous visit, which made me feel valued as a customer. She also took the time to ask how my day was going and genuinely seemed interested in making sure that I had a positive experience at the store. Overall, Ava's exceptional service made my visit to the cupcake store a memorable one. Her friendly demeanor, helpfulness, and attention to detail were truly outstanding. I would highly recommend the store to anyone looking for delicious cupcakes and excellent customer service. Thank you, Ava, for providing such a wonderful experience
Clucky . 2023-04-15
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So friendly and the food is amazing!
Nate M . 2023-04-10
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We got ice cream and the cupids love potion is my favorite one yet! The cupcakes all look amazing with a lot of variety to choose from. Customer service was amazing!
Tanvi Bavisetty . 2023-04-08
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I love Grace and Shelly’s, I prefer it over every other ice cream shop on 5th ave!
Calla Campbell . 2023-04-08
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Sy was very helpful from the moment we walked in the store, very friendly and super sweet. Store was very clean and well kept. Will definitely be bringing friends and family here ❤️
Armani Backman . 2023-04-03
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Amazing ice cream and even better service. The salted caramel crunch is a must!
Prince . 2023-04-02
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Ava was a wonderful employee who was very helpful and gave good recommendations.
sierra trujillo . 2023-04-01
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The icecream was delicious and I would definitely come again. The staff was so nice and friendly.
Francisco Galt . 2023-04-01
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Very delicious and Ava had great service
Kiersten Lehman . 2023-04-01
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Amazing! Ava’s service was top of the line not your ordinary server.
Maitland Lambley . 2023-04-01
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