Based on 180 opinions finded in 1 websites
Based on 180 opinions finded in 1 websites
Nº 13 in 80 in New Port Richey
CUSTOMERS TALK ABOUT DISHES WITH..sandwichsaladportmeatOpinions
It was a beautiful day out so we decided to have a picnic in the park. And the perfect way to enjoy that us by going to Hero's Downtown Subs, they make the best subs on fresh rolls. They only use the finest meats from Boars Head and the toppings are always perfect. Don't forget to try your sub Hero's Way !!
Shawn OConnell . 2024-08-06
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The ladies who are running it are always wonderful. The foods quality is always amazing super fresh and delicious, absolutely love this place.
Molly T. . 2024-07-31
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Great sandwich place that’s worth your time. I came in and ordered the corned beef Reuben, which is a new sandwich as of writing this review. Got it with potato salad and a drink for a decent price of around $12. The sandwich was incredibly delicious and they slice the meat fresh. The potato salad was also very good and my drink was chilled and delicious. My only few criticisms are their hours and the atmosphere. If they were open for at least 2 hours longer I would visit more often. Also the lobby would really benefit from some background music. Overall highly recommend.
Jared Herman . 2024-07-22
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Great staff and even better food :)
Coconut Ranger . 2024-06-21
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I've been wanting to come here again for a while, very glad I did! Food is fantastic and the folks working there are completely lovely.
Nicholas Jackson (Nico) . 2024-06-03
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Salad was delicious and owner was super friendly!!!
Michelle Marie . 2024-05-18
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Their sandwich bread is probably the best in town. Food has been consistent every single time and it is delicious. One of my favorite spots downtown. Staff is excellent!
Brian Z . 2024-04-02
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Tiffany and Turk are amazing my son got married in February and they made us to sandwich platters and it was a big hit thank you
Joanne Delli Paoli . 2024-03-26
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Exceptional service! Love the fresh bread, and fresh sliced meats! Local favorite of mine, and will always come here hwllwhen I'm craving a good sub! Keep up the good work!!
Alexander Archambo . 2024-03-14
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The staff is kind! I absolutely love how they dice up the veggies on top of the subs.
Kathleen Goddard . 2024-03-02
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A small hometown feel. They have a nice sub shop with some firefighter decor to help bring in that hero vibe. I ordered the Halligan (Cuban). It was delicious... They added a nice twist with the smoked relish and horseradish, with lots of meat on it. I definitely recommend you stop in and check them out.
Chris Wieck . 2024-02-24
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Great little sandwich shop great people what a beautiful sandwich even the small is hard to eat the entire thing you can tell that there's love in this place for the people and the food go check it out!
allora allora . 2024-02-22
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Killer sandwiches. I had the Humvee (Roast Beef) and my wife had the IV (Turkey) and they were amazing. They had home made mac & cheese on the menu that my two kids gobbled up.
John D . 2024-01-26
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Excellent sandwiches with ample portions of meat and fixins. The one eight seven the hero's way is my recommendation!
Lloyd Braden . 2023-12-31
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Warning do not go here if you aren't very hungry. The meatballs in the meatball sub are huge, bigger than a golf ball! The sauce is excellent. Next time we'll try the Cuban to see how it compares to the real thing. We tried the vegan cookies and liked the rocky road better than the peanut butter.
Diana Frederick . 2023-12-11
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Excellent turkey sub period very friendly staff.
Thomas O'neill . 2023-12-02
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Me and my son are regulars here since we moved to Florida this summer. We are very picky with our food and their sandwiches are the best of the best especially the Cuban. The staff is also very friendly and welcoming!
Meagan Costello . 2023-12-02
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Their food is fantastic. Absolutely delicious. But they close so early. 4pm, and some days sooner. Most people don't even get off of work till 5 so most people can't even enjoy their food. I can rarely enjoy the food due to the fact they close so soon. :(
Seanshter Monster . 2023-11-29
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I've never had a worse cuban in my life! The mojo was so overpowering that I couldn't even eat the pork. Mojo was literally all I tasted. It wasn't until I pulled that pork out that I was actually able to eat it without my entire mouth puckering. I will say their cole slaw was delicious though. But, I wish they gave you more. All in all it was a complete waste of money. Whoever is in charge needs to taste their food before sending it out to paying customers.
Stephanie Carter . 2023-11-29
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Love this place! Never a disappointment! Have been a few different times and it's always the same. Fresh, flavorful food. The staff are all very friendly. With good food and good people, the atmosphere is also good.
Nicki Castro . 2023-11-09
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First visit ate in, clean and nice decor. Sub was very good. 2nd visit, clean, friendly, requested sub as a salad for take out. Both were very generous portions. Very tasty! Go check them out, NO disappointment here.
Robin Baker . 2023-10-08
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I just tried Heros last week for the first time and I'm already planning on going back again this week. I tried the Cuban. As a native to the Tampa Bay area I've tried a lot of Cubans and while the Cuban at Heros isn't 100% an authentic Cuban Sandwich, It is really really good. The quality of the deli meats is excellent and the "heros way" for the sandwiches is a must try. It's been said in quite a few of these reviews, but seriously, that smoked relish is delicious. If I could make a suggestion. Give Publix a rest. These are far better subs, and you'll be keeping it local.
Christopher Scott . 2023-09-26
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Great Italian sun and pasta salad. First time will definitely be back.
Graham Munce . 2023-09-21
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Great tasting subs!! We will definitely be back for more soon.
Elizabeth Hodges . 2023-09-20
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This place is a gem hidden in downtown New Port Richey. The 6" sub is a belly buster so think twice before going large. The meats and bread were fresh cut and baked. The service prompt friendly and unexpectedly attentive for a sub shop, but that is the joy of small town life and why I love this town. 25+ years service abroad and away from home to come home and find Heros subs was great. And they do first responder and military discounts!
Lee Sylvester . 2023-07-15
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Clerk overwhelmed. Needed help. Lunchtime. Sandwich would have been very good if bread was better. Soft and doughy.
Martin Bonsole . 2023-07-13
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One of my go-to spots for sandwiches while at work in downtown New Port Richey. Staff is friendly and the food is tasty. I can always count on them for a flavorful lunch.
Jeff McGill . 2023-07-11
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Really good food and great friendly service. I dug right in to my food and remembered to photo my food! I am on keto and they were able to make any of their subs into a salad (which was delicious) I was even super envious of the sub my husband got( the trauma alert, which he said was phenomenal). Thank you guys, we will be back!
Ann Peal . 2023-06-24
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This is the best sub place and my go to spot for subs! It's the best quality around. With a great staff, and just down to earth owners. Love this place! I always recommend it!
Jonathan T. . 2023-05-16
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First time eating here and it was delicious 😋. I got the Italian cold sub and the quality of meat and bread was exactly what it should be awesome. The man and woman behind the counter were very friendly people I appreciate that in today's world. Definitely will be back and let others know this small business deli is the way to go for a good sub sandwich.
Angela O . 2023-04-14
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Couldn't decide so I got 6in cuban and 6in meatball. I'll be back!!!!
Sean Calabrese . 2023-03-31
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This is my favorite sub-shop by far. Good selection and great staff. The salads are amazing because any sub they have can be a salad so you are not stuck with plain old same old salad 😀 Highly recommend this place.
David & Tara Brown . 2023-03-07
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Came in to get a sub and they told me they close at 3pm. It was only 1:53pm. Lady behind the counter was clearly in a bad mood as she immediately proceeded to yell at a gentleman for not locking the door. The guy came out marching towards me like he was going to throw me out. I walked out of there before he got close and said never again.
Jaroslaw Wylegala . 2023-02-13
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Best salad ever!!! You have to get it the Hero's way!
Deidra Gilpin . 2023-01-21
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I was craving a Hot Italian Sub so we gave this place a try. The staff were friendly and patient with me while I figured out exactly what I wanted. The place is clean and the sandwiches are made in front of you. We ordered the 12in Italian sub and they toasted it for us. It has a mom and pop feel to it in the middle of downtown New Port Richey. Will definitely visit them again. The picture is my half of the sandwich. Plenty big enough to feed us both.
Christal Berrelleza . 2023-01-08
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Best sub I have had in a long time. Best customer service I have seen from a restaurant as well.
James Newman . 2022-12-21
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Very very good food if you don't try them you're missing out.
BLACK SUPERSPORT . 2022-12-15
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The ladies were friendly and great at meeting all our needs. The food was delicious with generous portions. Great!
Jackie Kelsey . 2022-11-03
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This place is nothing short of amazing , best salad and Cuban I’ve ever eaten in my life ! The prices are extremely reasonable and the service is both kind and feels like back when people gave a darn ! Will definitely recommend and be coming back !
Kimberly Diaz . 2022-11-03
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Great customer service and yummy sandwiches! Highly recommend for a really good lunch!
Kari Feick . 2022-10-28
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Really happy to have found this placeeeee I can’t say enough great things about their food!!! I’ve ordered twice now and I can confidently say that this is my new go-to sub shop — Try the IV with bacon :)
Chloe Elizabeth . 2022-10-13
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Awesome service with food to match.
Scott Kruzinski . 2022-10-04
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Great subs and nice staff, but have come here on multiple occasions and they’re closed during hours that they claim to be open. Love the food, but unfortunately this has become very frustrating and a recurring problem. Went there today just to be greeted with a rushed “We’re closed” at 2:20pm when online says open until 3pm. It has been several other times over the past 2-3 months as well, we’ve come at multiple different times too (like 3pm when it says open until 5pm).
abby sevigny . 2022-10-03
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Amazing subs, may fav is the IV with turkey. This place will not disappoint, I promise you!!!
Brittenie Sapp . 2022-08-30
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Stopped in front of this place to spin some Pokémon stops. Saw the sign and took a chance. What a pleasant surprise! Finding a REAL Italian sub is difficult in the south. This was fantastic!! Fresh, tasty, and with relish better than plain pickles. I’ll be back.
Betty Johnson . 2022-08-24
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Ate there for the first time. Ordered hoagies and they were exactly what we ordered. And they were delicious. We will be back.
Connie . 2022-08-13
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Amazing good awesome service love the trauma always friendly and courteous
Robb Hadley . 2022-08-03
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Great subs! Second time ordering from Heros I had the Cuban the time and and now the Italian and it’s the bomb!! The pasta salad was amazing too! You have gotta try it!
Patrick Barbour . 2022-07-19
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Love love love!!! I normally order delivery but decided to pop in last minute and pick up 3 "Hero's Way" italians!!! Absolutely freshness and deliciousness!!! The owner and staff were awesome and they are now my "Go to" sub shop! Would HIGHLY RECOMMEND!!! Thanks Guys!
Cara Shannon . 2022-05-05
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So good - I get them delivered to my work like 3 times a week. My go to is their trauma alert, heros way. It might be an addiction.
Uncle Kirk . 2022-04-27
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Stopped in for lunch. It’s a nice little Mom and Pop shop and the staff was very nice and made sure I had everything I needed. I had the 187 and it was alright. I like sandwiches that have big flavors and was hoping to get that out of their homemade toppings for this sandwich but it was lackluster. Am interested in trying something with their mojo pork next time I am in town.
James Faurote . 2022-04-24
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family owned and community supporter and the heros (sub ) are very good too
susan dunlop . 2022-04-13
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Always fresh ingredients and great service
Rebecca Driscoll . 2022-03-15
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Small sub shop in Downtown right next to the park! Definitely somewhere I'd take my son for lunch before the park. I ordered the pressed cuban. It was good but the flavor wasn't my favorite. Nothing wrong with it just not what I expected out of a cuban! Even tho I didn't like the sub, I'm still giving it a 5 stars because it's a family business. They are out there working hard and the place has great prices. Next time I'll try something different! The drinks sounded so good.
Rebecca . 2022-02-06
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In fairness to restaurants who, like all of us, can and do have off days I try to visit three times (if I plan to review) before giving what I believe is an objective evaluation. Despite raves and high reviews Heros did not work for us. First Visit - “Humvee”. - Roast beef with provolone. Generous portion of tasty Boar’s Head roast beef with a touch of horseradish, warranting a return visit. Second Visit - “No Name”. I am sorry to say it was awful! The description “Homemade” was the attraction to this mojo pork sub. It was dry, tough, tasteless chopped meat, smothered with insipid chopped slaw, served in a cold bun. I had requested “pressed”. Did not happen. 1 out of 5 rating. Third Visit - “187 Italian”. Very skimpy on key ingredients ( ham, Genoa - taste of which was a well kept secret - provolone, pepperoni). Might have been better with more key ingredients and no Heros Way. Sub not particularly flavorful. And once again, I asked for pressed sub and did not get. The staff seemed confused and disagreed whether Heros Way, which includes tomato and lettuce, is added before or after pressing. Moot point as it developed. Rating is a generous 2.
Al Oberlander . 2022-02-04
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Food was amazing and the staff/owners were the nicest around! Small family deli style restaurant in the heart of downtown New Port Richey.
DEBORAH NACINOVICH . 2022-02-03
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Really great food and wonderful experience owners were fantastic
John Isaacs . 2022-01-27
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Disappointed my Italian wasn't heated it was very soggy but had a good amount of meat on it. Husband's Cuban was good. Pasta salad completely dry. They have a good base but need improvements. Prices are ok.
Cindy Ballard . 2022-01-22
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Buy local! Fantastic family owned shop, good food and good prices. The best part of it is the family who owns it. Great people. Dad is still serving the community and is a hero in his own right. Buy local and keep our town growing. You will not be disappointed.
Thomas Langone . 2022-01-16
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Good subs! I had the Italian and my husband had the Cuban. I think I’ll get the Cuban sub next time… it was nice to take the subs to go and eat at the park!
Jasmine Lopez . 2021-12-27
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Great place and great prices!!! If your in the area hit them up!!
Mike Shockley . 2021-12-19
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Nice quaint sandwich shop on main Street New Port Richey. Price versus quantity on point. Very personable. Hungry or not it's a must stop.
Dale Kingan . 2021-10-31
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Great sandwiches and cubans, great people and service! Even have my picky eating friend eating the sandwiches with everything on em! Their relish is amazing too!
Billy Bob joe . 2021-10-14
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Awesome food! Only wish they sold their relish to go! :)
T M . 2021-10-10
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Amazing food and wonderful customer service these people will learn what ya like and make sure each visit is enjoyable
PandaReaper X . 2021-10-05
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Simply amazing! To order how ordered! Fantastic and Delicious!
Chris Przeklasa . 2021-09-15
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They are fantastic! They were all really kind, and they don't skimp on the meat. Best sub I've had in a long time.
RIP Teddy Bear . 2021-09-09
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When they didn't have an item I ordered, they called to make a substitute. I was grateful for the friendly service and will be a returning customer because the food was really good too.
Jake Chinery . 2021-08-28
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Best sandwiches on the planet. I order quite often from Uber eats. Love the trauma :)
Mike Cherubini . 2021-07-31
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Best pasta salad in the area! Sandwiches are good too.
jessica lee . 2021-07-31
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Great food journey! Owner, John, is such a great guy! So nice to be able to visit with the owner and hear his story! And those Sugar Darling cupcakes......YUM!
Anjel Camenzuli . 2021-07-29
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This place is very good ;) the owner takes care of you and so do his employees. The bread is amazing!! And you gotta try the popsicles
Judy Woodcock . 2021-07-13
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Clean store, good food and large portions for the price. Be aware employees don't wear masks except for the pleasant woman delivering who also observed social distance, was extremely polite and on time. Males inside store also social distanced and polite. Delicious subs. My own fault for not checking second order.
Kathy Strickland . 2021-06-14
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Small little store but BIG flavor and taste. I had 187 toasted hero's way. By far one of best sandwiches I've ever had. They have craft drinks and chips as well. It was a tough choice, all their menu items looked incredible.
Devin O'Hara . 2021-05-19
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Very good. It would be great if there were hot subs (maybe I missed it on the menu). More tables would be nice, but logistically I doubt it can happen because the place is small. The staff is great and they work quickly n harmoniously together. 😀
B G . 2021-05-01
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Perfect spot for lunch after walking the dog at Sims Park. Outdoor tables, fast, friendly, family owned, well priced, and great food. We really like that you could get any of the sandwiches made into a salad instead. Please support this local business, we will definitely be back soon!
David Himes . 2021-04-21
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they drew a gengar on my bag, and it is awesome 100/10
Caleb M . 2021-04-17
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I was blessed to have my 1st sandwich here , enjoyable and tasty. I ordered the " The One Eight Seven "Italian". I was at work tired and hungry. My first bite seems like it put a spark in my stomach and mind. Just how I like my sandwiches. Juicy, flavorful and cut in half. Made all the difference in my day.
Tina Lara-Ortega . 2021-04-13
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Our sub was fresh and tasty. Seating outside and inside, we enjoyed eating our lunch outside. Highly recommend.
Kayte Schram . 2021-03-31
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Hi My name is Michael I am the owner of Take over wireless cellphone store on us highway 19 I just want to say I have never had a good customer service exp in a food store like this one food was very good and the owner was nice and respectful food was also fresh I will be going back and sending all my people to this sub shop if you stop into our location we sell new/used phones , cases , screen protectors ,chargers ect if you mention hero's downtown subs you will also receive a 5% discount on anything in the store keep being the best food store in Pasco
MICHAEL B . 2021-03-20
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Delicious!! The Riot sandwich is my go-to and always amazing. Great prices for what you get too!
Rachel Miller . 2021-03-11
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Best place to get a sub in the city. Love their food great staff great prices
Donald Woolverton . 2021-03-02
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I have tried a couple of times and both times we got good sandwiches. Not great but both had loads of yummy roast beef and the horseradish isn't too hot. My roll could have been fresher. I'm sticking with the hot pressed sandwiches. Lots of beverage choices. While my wife and I will keep wearing our masks, sadly none of the employees had masks. Maybe we'll just wait another year and see. I do like the idea of support for first responders because I am in law enforcement and a military veteran. If you truly support first responders, you have to include wearing a mask 😷.
jeffrey mchughes . 2021-02-25
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They have very good suds they r on the corner main st and bank st
Maggie Voreland . 2021-02-19
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Love this little gem! Pickles are awesome!!!
Melissa LaBrecque . 2021-02-19
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My first time eating here today and I can say it will not be the last the food was great and the service was just amazing they have won my business for sure can't say Thank you enough for the great food and outstanding hospitality
stan cummings . 2021-02-14
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Food is always great, large portions for a great price.
Reece Waymire . 2021-02-12
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Great place for subs,& you can make a donation sub to a first responder
Jerry Scalzo . 2021-02-06
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This place is awesome! The subs are fantastic and the bread is always fresh. Blows the other guys away!
T R . 2021-01-27
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If you're downtown New Port Richey and want a good sub this is the place to stop
Michael Patton . 2021-01-26
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Hands down the best sandwiches I’ve ever had! I’ve tried almost all of the sandwiches on the menu Abe they’re all good! Soft bread, fresh meat and toppings. Their smoked relish is DELICIOUS. highly recommend Hero’s way if you get a sub!!
brandon cremeans . 2021-01-13
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The roll was stale and there was hardly any meat on the sandwich
Timothy Tyrrell . 2021-01-06
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This place is nice home like like family great food awesome customer service very clean a great home town feel. They have inside seating and outside seating. Very pleasant visit and to say they treat everyone with the same amount of respect. Thanks for the great tasting cuban that was the best sub ever!
Steven Taggi . 2020-12-16
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Great food & $ & great people ! Ty very much! Get the pickle relish
Bear quintana . 2020-12-16
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Best salad and hero shop!!! Always support our first responders and has a heart for our community!! Looking forward to trying some soups!!
Stacey Gansert . 2020-12-04
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First time. Ordered the pressed Cuban. I hate it when people try to put their own spin on a Cuban, it usually doesn't work. You don't mess with a Cuban! My fault for not paying attention to the ingredients before ordering, but it had some funky chopped pickle relish on it that was very sour and overpowered the whole sandwich, and it was LOADED with it. Otherwise I think without the relish thing it would have been a good sandwich. Thin and crispy just like a Cuban should be, and it was huge, must have weighed a pound at least. I'd recommend to the owners to nix the pickle relish and just go with a few hamburger dill slices instead. Don't ruin a good thing.
Aaron Schmitz . 2020-11-19
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Food was great people were nice. Ill be back
Hubbl3 . 2020-11-18
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Neat place in the city of New Port Richey. Reminds me of a new York style deli. We had a Cuban and a Italian sub. Both good but the smokey flavor got me a little. It took me by surprise actually. I went the "Heros way" which is explained on their menu. New York feel about the workers. Cut to the chase.
Shelby Jehlen . 2020-11-05
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Subs always great and have to have it dressed up with the heroes way toppings. People very friendly and have indoor and outside seating. Good variety of chips and specialty sodas in the bottles too. Thnx for a great lunch.
bruce app . 2020-10-27
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Great shop selling tasty subs, doesn't get much better.
Josh Killinger . 2020-10-24
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