Based on 3.408 opinions finded in 2 websites
Based on 3.408 opinions finded in 2 websites
Opinions
Absolutely unhappy with this place. Myself and my daughter didn't even get to order food. The service was horrible. I did get coffee and it tasted old. One of the worst experiences I've had. Do not recommend. Paid 6 dollars and couldn't even finish the coffee.
Robert Howe . 2024-08-31
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I really like IHOP (especially their pancakes), but I was disappointed at my recent visit. The waitress who served us was not very attentive. She returned to the table twice, once with the ticket soon after we received the meal and the next time was to bring to go cups with water and coffee that were not requested. It was not busy. As for the meal, I had several options of breakfast meat, I chose bacon only which looked like a pile of old bacon reheated from the day before and was not edible. When I mentioned it to the waitress she only responded with only "Oh Sorry" as she walked away and never returned to address the issue. I really try not to post or make negative comments but felt this was necessary.
patty davis . 2024-08-26
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They were very busy so the slow service was expected. The food was okay but my steak omelette was dry and tasteless and overcooked. My wife had pancakes and they were good.
Edward Davis . 2024-08-24
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Good breakfast, good customer service
Desiree Perez . 2024-08-24
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Expensive. Not their fault, but dining outside is becoming a very costly affair, IHOP is almost out of the scope. Denny's is a more affordable option. Also, for veterans they diminished the discount to 10%.
Harry Rios . 2024-08-18
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I ordered door dash the other day and ihop for got my fries with my cheesesteak on my order. I went down there instead of having doordash go get it.. and the older lady said she put it in there claiming that the driver took it out. I said, I don't think it's possible since it was tightly sealed. It was very unprofessional for her to blame the driver.
J. P. . 2024-08-18
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Love it. Our waitress was cheerful, and attentive.
Nell Good . 2024-08-11
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Could be a bit cleaner The air vents looked awful & the floor really looked like it hadn't been mopped in a couple of weeks!!
Barbara Walker . 2024-08-07
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Service is usually great. The only problem I ever have is either the option for online ordering is unavailable, and the online ordering doesn't let me customize my order. It's only at the lakeland location, or maybe it's just like that in Florida because I was able to completely customize my online order in Georgia
Issa Secret . 2024-08-07
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Great food as always except for the leak in the ceiling by our booth everything would have been perfect.
Debbie Hackbarth . 2024-07-28
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The breakfast here was delicious and I had spectacular service from my waitress named Jill. She made my family feel comfortable. Everything came out quickly after we ordered, which I really appreciated. The food was fresh and came to the table nice and hot. Thank you IHOP for a great family breakfast experience!
Jessica Schmugar . 2024-07-26
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This location by far was the WORST ihop location I’ve ever been too!!! Too begin with one of the waitresses had her kids there while working (which I can relate I use to be a single mom) but when you start cursing at them for misbehaving that’s a different story. Then our server, Amanda, spilled my daughters French toast sticks, spilled some of my husbands Oreo milkshake, my other daughters pancakes weren’t fully cooked, and to top it all off Amanda tried to give us back the wrong change after we paid by $11! And when we approached her about it she still shorted us by $1 and change. It was definitely NOT a mistake….. you can tell that’s what they do there!!! Stay away from this place!!!
Priscilla Jones . 2024-07-23
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Food quality is always excellent at this IHOP. Service is great! Recommend it over other IHOP locations.
Irandi Hernandez . 2024-07-21
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Food was very good but the ceiling tiles looks really dirty and nasty
m t . 2024-07-14
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Food was awful. We ordered a combo; the eggs had some shell leftovers, the hash browns were raw. The fried steak had a piece of PLASTIC in the batter! It took them 20 min after the pickup time, to give us the order.
Carol Cardenas Setaro . 2024-07-13
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The food was okay. They didn't have enough staff, so we have been waiting quite a bit.
Alice Melloni . 2024-07-07
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The food was good, however I waited to be seated longer than I should have without anyone at least saying, “Someone will be right with you.” I watched two potential guests walk out the door maybe because they felt ignored too. I found out that servers tips are taxed, so basically they are not getting the face amount that you want them to get. This is not fair. So when you tip leave cash.
Deloris Scott . 2024-07-05
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I had the veggie vest, egg Benedict with spinach, tomatoes and mushrooms. Very yummy My granddaughter loved the happy face pancake and that she could make it.
Jane Unbehagen . 2024-07-03
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The restaurant was not busy, however service was slow.
Rosie G . 2024-07-03
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I loved eating here and our server Angelina was so freaking adorable and helpful. Me and my family enjoyed it because of her. The food was also good lol
jesus santiago . 2024-06-19
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We enjoyed our breakfast here. we were seated quickly and adressed with menu and order and served with a smile
Heather GRAY . 2024-06-16
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Had a family of eight. We were seated in no time, and the server was recently saved, lady, and she was just wonderful, which really elevated our experience.
Michael Lima . 2024-06-14
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Nastiness food I EVER had lastnight 🤮🤮🤮🤮
T Jacks . 2024-06-14
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Great selections. No senior coffee and coffee price too high
Kathi Palmer . 2024-06-12
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Very friendly staff and quick service even when busy
Sarah Jarrett . 2024-06-12
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Food is always delicious! Angie is the sweetest waitress!
Deborah Reber . 2024-05-29
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I've been going to IHOP got years but this experience wasn't the best . I had the chicken tenders and pancakes...El halfway eating my tenders there was 2 pieces of hair in my food. I brought the attention to the waiter who didn't check much on us and my food wasn't complimentary due to this,instead was just remade . Very dissatisfied as the meal shouldn't been covered by the restaurant. The crepes and eggs Benedict were good though. But I wasn't happy with my experience wait and how my food came..now will I be back that I don't know.
Jon Rivera Rodriguez . 2024-05-28
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Food was ok, but the building is a bit run down. Needs a facelift, otherwise it's in a good location
Kristy Chavalia . 2024-05-28
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How do I get charged $4.50 for 2 glasses of sweet tea? Highly overpriced, and will never go back to IHOP again. Sad to see what this place has become.
P Boycheck . 2024-05-27
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Walking in to I-hop is like walking into another era. Staff greeted everyone warmly, service was beyond yummy, and watching this team work together was fun. Food was awesome. Had to wait a bit to get in, but it was worth it!
George Torres . 2024-05-11
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We went with a large group. Took a bit to get some of the food but it was tasty and hot when arriving to the table
JoAnna Collins . 2024-05-03
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We love IHop anywhere, but Amanda was a true help in Lakeland! Thank you!
Rebecca Borrero . 2024-05-01
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A very good breakfast i love this place i recommend it
Rodrigo Garcia . 2024-04-21
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Welcomed with a friendly smile, seated straight away, extremely good and quick service, we both had eggs Benedict and a side of sausage and it was beautiful! Couldn’t have asked for more! Thank you, if we are in Lakeland again we will pop in for a breakfast! Billy
Billyaldred117 . 2024-04-15
MORE AT TripAdvisor
Being short of staff is not a good excuse, actually that's not a excuse it's a bad management.
supreme Boxing Kickboxing . 2024-04-08
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our waitress was great, new menu goes pretty hard
Anthony Karlin . 2024-04-05
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Food was cold when brought to table.
DeVone Williams . 2024-04-03
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bathroom gender neutral had my 3year old girl in the bathroom when a guy walked in to use restroom AGAINST
Taqueshon Henderson . 2024-04-03
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Everyone at our table felt the food was subpar. Place needs sorely needs an update.
Robert Suarez . 2024-04-02
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Great breakfast, very nice service. It's ihop.
Daniel Temkin . 2024-03-27
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The double chocolate pancakes were amazing
A . 2024-03-22
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Sunday breakfast. Seems like many locals go there. Did not felt like a chain (positive meaning). Pancakes were good. Restaurant did see many customers over the years I‘d say, might need a renovation and overall cleaning sooner or later
Jan Kretschmer . 2024-03-21
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Amazing food, the options for dietary restrictions/plans have come SO far!! Bridget was a very kind and attentive waitress and everything was delicious.
Dove . 2024-03-19
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Received our drinks AFTER the food. Two burgers had to be sent back because they were incorrect and then they gave us two more under cooked and raw. Kitchen had loud music playing with curse words. If I wanted to eat in that environment I would have went to a nightclub.
Debbie Jimenez . 2024-03-17
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Waiting time 5 minutes for a table.service Lady was very friendly and order in timing manner. In no time the food was server as requested with correct tempeture. I will be back for the famous omellete.
Mel Soto . 2024-03-16
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Who ever was cooking March 11th around midnight please ask them why the F does the biscuits and gravy taste like lemons? This place has messed up my to go order 3 times now. I even tip the waitress for to go orders. I’m done. At this point I’m just really hoping it wasn’t biscuits and cleaning supplies…
Tupat Shakurtis . 2024-03-12
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It was dirty and my mom got very sick from either the pancakes or their sausage
Jessie Knuth . 2024-03-06
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Service was fantastic! But prices have ready jumped up. 2 to go sodas cost me 8$ that can't be the norm now or is it
Charity Planty . 2024-03-06
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Our breakfast meals were pretty good. Eggs were a little overcooked but still tasty.
Holly Stansell . 2024-03-03
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So delicious, sometimes it's not great depending on who is cooking. Mr.Will made my food and it was to die for. I highly recommend making sure he is there before coming.
Amber Floyd . 2024-03-01
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My phone was dead and the server put it to charge while I was eating. Thank you very much 😊
Michelle Irizarry . 2024-02-25
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Food was cold and bland, ive seen cleaner porta potties then the restrooms, everything was beyond outdated, even the music was awful...brittany spears lucky played twice, i havent heard it once in 10+ years and less then an hr it played twice! The only good thing was the nice older couple sitting next to us but even they werent worth the $40 i spent on gross food and watered down oj.
Samantha Antoniello . 2024-02-24
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Service suckes I got a dirty cup I ordered.sweet tea with no ice and the cup clearly had dry orange juice all in cup. Waitress are horrible and yall wonder why we don't tip bc its terrible service
Erica Danielle . 2024-02-24
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The cooks and some of the servers, have a bad habit in not wearing gloves while they're touching customers food. First time I seen that in a restaurant in 20 years everybody wears gloves today not this place you might want to keep an eye on the chefs and the servers that handle your food with no gloves on. Will the people that have gloves on and they're touching their cell phone and they don't change gloves.. I wonder what would happen if everybody that went to that restaurant realized they don't wear gloves most of the time. How many people would actually go back
palm tf (palmtf1) . 2024-02-18
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Had the chicken biscuit, it was delicious.
Ray Keigans . 2024-02-15
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It smells horrible as soon as you're walking through the door. The workers at the front don't greet you/ acknowledge you. Just walk by until their ready to take your order. I paid for extra items and was ignored and talked to rudely when I asked for what I paid for
Tk Burton . 2024-02-09
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Clean excellent food and excellent service
Ramrod 105 . 2024-02-09
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Food was delicious! Service was excellent! They were very busy but we got our breakfast very quickly. They have very good prices for 55+. All staff was busy. Nobody standing around on their phones. We had left Denny's the day before because no one waited on us after being seated for 15 minutes and they weren't that busy. Found our new breakfast spot here at IHOP!
C Fish . 2024-02-05
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Such a great and friendly place
Kirtis Dean . 2024-02-02
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Always great service, quality food and clean and waitresses very helpful.
Linda Carol Gorby . 2024-01-30
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First time to this ihop Ordered the sampler Onion rings were over cooked chicken tenders the same way I couldn't even eat them 😫 Told the server it was over cooked she said nothing She was great other than that No more IHOP
Donna Heaton . 2024-01-17
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This place is a joke,fter a bad night,I came in here a 5:00am with 2 bags. I was waiting for a ride and my sister placed an order online so I could eat. Tell hostess behind the counter refused to let me sit in a booth because my food was ordered online. Told me I had to take it out in the Styrofoam container,now it's 51 degrees outside and the wind is blowing. It's cold,this woman should be fired for even suggesting that I sit outside in the cold and eat my food. Little shirt fat girl with brown hair and glasses. Maybe next time she'll be a lurtle more humane. I wouldn't recommend this place to anyone.
Rebekah Kolb . 2024-01-14
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Had a good time friendly atmosphere and great food I’ll be back soon for another great meal
Michael O Heaton . 2024-01-13
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We were seated quickly upon entering and our waitress gave us very helpful suggestions, received our order promptly and was very tasty.
Marvin May . 2024-01-13
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Great service ! Thank you Amanda
Roosevelt Vargas . 2024-01-09
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I found a long broken acrylic nail under my last pancake…Ask me if I ate anything else that day. 🤦🤮 I don’t think long nails are a good idea in the food Industry, could of at least look for it if you lost it, like “let me see your plates” lesson learned, just eat at home 😂
Lesley H . 2024-01-05
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Wonderful all the way around services 😀
Alex McManus . 2024-01-03
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Long wait for food and expensive for breakfast
Steve Landuyt . 2023-12-31
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I love there strawberry and banana pancakes
Anna Cruz . 2023-12-27
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Favorite waitress was there today Victoria She is great
Yvette Lycans . 2023-12-24
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No one answers the phone to place an order. I overstand being busy , but to ignore the phone ringing is absurd! Not worth spending your money or time to be treated like such whether understaffed or not.
NeuroMelenated Kingz . 2023-12-23
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Great food. Doesn't disappoint.
Evelyn Cruz . 2023-12-23
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Not server fault to many people he needed help
Mary Sinner . 2023-12-21
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Must be willing to wait in line very, very busy place service was fine just a little bit crowded 🙄 and tight but very good waitresses no complaints 👌
Samuel Jones . 2023-12-15
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Food was decent, service was nice
bren harris . 2023-12-11
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.....ick. What has happened to this once proud chain?
Steven DeVincentis . 2023-12-09
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Great service and good food. The restaurant could use some updating.
Michele Schrader . 2023-12-04
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Friendly quick service. The food was great.
Michael Morgan . 2023-12-03
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It's DIRTY SERVICE SLOW NEVER GOING BACK
Lisa Redmon . 2023-12-02
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Anytime I take my wife there there services is great our waitress is Alexis she is awesome thank you...
BRONX KING . 2023-11-29
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Food was under cooked, and waited 15 min for someone to let me know I had to pit my name down this is the worst experience I have had at ihop
Scott Matthews . 2023-11-27
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Had a great server and the food was awesome thanks for a great memory.
Kathleen Proctor . 2023-11-26
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Never gives me my all my extra condiments I request (Traducido por Google) Nunca me da todos mis condimentos extra que pido
Shannon Combee (Superstar) . 2023-11-23
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Seriously. We have been to some disappointing IHOPs over the past few years. This one however, was spectacular. The food is less expensive than the golden arches, but made fresh to order. We arrived at 6:00 p.m. on a Monday, and we were the only people there. I recommend Monday or Tuesday early evening. Friendly, inexpensive and excellent food.
William Conley . 2023-11-21
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Waaay overpriced...service is the worst of the worst!
Lynn Bates . 2023-11-18
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Waitress always great at her job! Food always taste fresh. Tables can be wiped down better but still clean. Bathrooms very clean. Will return soon.
Anthony Escalera . 2023-11-16
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I've not always had great experiences with IHOP but this was a good one. For a basic breakfast, you will be very happy!
Mary Beth Farmer . 2023-11-14
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I used to be client of this restaurant but today we had the worst experience ever, the bread of my hamburguer with fries inside 🤷🏻♀️ my strawberry waffle was so zoggy and disgusting with old strawberries, my husband waffle and chicken 🤮 chicken overcooked and probably recooked from another costumer, the service was horrible, the waitress was like angry so for sure I don’t comeback never mind.
Diana Villanueva . 2023-11-14
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It's always so cold inside the restaurant that my food is cold definitely won't go back this is the reason I haven't been there in years so I thought I'll try it again won't make the same mistake
Anselmo . 2023-11-11
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Been a long week and it's only Monday! The food was fantastic the service was great !!!
Wendy Houston . 2023-11-07
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Nice food, friendly staff. Prompt service.
MissMaven (xMissMaveNx) . 2023-11-06
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great food really good server everyone had a great attitude there
Nichole Boyer . 2023-11-04
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I have always loved IHOP, but OMG, the food my friend received was hilarious!! It was her birthday and she turned 55, so she decided order from the 55+menu. She order the Turkey and broccoli with a side salad. The food was good but the portion size....HI...LA...RI...OUS!!! it looked like something from the kids menu. She received 3 broccoli and a tiny portion of Turkey. I had to give her the other half of my burger because she felt like she didn't eat anything. You'll see the photos. But we were good sports about it. Bobby was our server and he was great. Love you IHOP!! We'll be back.
Cherise Jones . 2023-11-02
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Need cleaned extremely bad! Walls, floor, and bathrooms were gross!
Dirk Bremer . 2023-10-26
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Staff friendly. Service fast. Waitress Exceptional. Price is right. Quick service.
Dianne McDowell . 2023-10-26
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Really good customer service and the pumpkin pancakes are the best here
G Moneironwulf . 2023-10-24
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Food is exactly what you expect. Don't pay cash! Waitress shorts customers on change and declares, "That's what we do here." I won't return.
marcia boyce . 2023-10-16
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Dirty took very long for them to cook a couple eggs
Linda Michalski . 2023-10-16
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Exelente muy buen servicio y amabilidad
Jose Quiñones . 2023-10-13
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My mother and I just had breakfast there. As soon as we sat down, the waitress took our order and my mother said it was cold. The next thing I know the waitress came back with a jacket from out of her car! She loaned it to my 95 yr old mom. The food came quick, was hot and good proportions. Thank you for going the extra mile.
Kathy W . 2023-10-08
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Food is fine but the servers don't come back to check on you to see if you need anything or if your food is good. Ordered fish but didn't get any lemon after waiting and waiting and waiting I finally
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