Kilwins in Pelican Marsh - Phone Number, Reservations, Reviews

Great employees!! Amazing experience!

Delightful homemade ice cream, great flavor selections (get the Salted Caramel!) and we had the BEST service with Aaron. He was helpful and joyful and awesome!

I think Kilwins is one of the best ice cream places i been to. It great service, great ice cream, and great atmosphere. i would definitely go again.

We tried the chocolate coffee flavor! The perfect combination!!! Their exquisite waffle cones!

Best ice cream I’ve had in Naples! Lines can be long but well worth the wait and the prices!

Love taking my kids here on a hot summer day

Great great costumer service! The girl taking the orders was amazing!!!

Hannah is awesome give her raise

Quality of options are top shelf. The ice cream is delicious and the waffle cones are incredibly good. Service is a bit slower than their competitor a block away, but the atmosphere is better overall. Seating is limited which would help make this place even better. There is more seating around the side of the building that many people don't know about. It is very popular to go here after watching the sunset at Vanderbilt Beach.

Great ice cream and a wonderful array of flavours.

Excellent ice cream and delicious chocolate. The staff is very kind and courteous. The store is very clean. Reasonable prices.

Still some of the best ice cream around

Perfect spot for dessert after dinner in Mercato! Great selection of ice creams and truffles. Ive always had friendly service and quick here. The location is perfect and walking distance from any of the Mercato restaurants. Very clean and organized. I would recommend and will keep coming back!

This is a smaller store, but good service and great candy and ice cream.

The atmosphere in this shop is fun, as it should be when you're going out for a sweet dessert! The two girls, Hannah and Sabrina, were excellent in serving us with their enthusiasm and patience. The ice cream is always a 10/10 and with a bunch of flavours to choose from. Both of my visits to this location were delightful — I prefer it over 5th ave.

They have one dark haired girl there that has a very lovely disposition. They should give her a raise.

Disappointing visit. Workers overwhelmed with few customers in store. Regarding Kilwin’s response, I had no interaction with any worker. And I was not ordering ice cream.

Sorvete sensacional, esqueçam os sorvetes Italianos com todo respeito

Great customer service and good ice cream. After informing them of my nut allergy they got a new scoop to avoid cross contamination which was very much appreciated! (just beware if you have allergies it's still all sitting next to each other in buckets)

Fresh & Tasty Ice-Cream ☀️ Reccomended 🍦: ▪︎ Naples Mud ▪︎ Pistachio ▪︎ Mint Chocolate

The best ice cream around!!!! You have to try the New Orleans Praline

Very good icecream and very nice people

I got the Marsh mellow Smore ice cream! It did not disappoint! Yum yum!

My favorite candy/chocolate shop in Naples, Florida. Hands down the best dark chocolate peanut cups I have ever eaten. They are $3.99 a piece. I also love the dark chocolate sea salt caramel covered marshmallows. Those are $5.99 a piece. It is a bit on the expensive side but the quality and taste is incredible. They also serve ice cream besides chocolate items. They also have these incredibly delicious looking gourmet chocolate covered apples. They are beautiful looking. Great friendly service. We received a sample of their wrapped dark chocolate and the atmosphere is inviting, bright, clean, and filled with delicious chocolate and ice cream. This location is located at The Mercato Shops.

great service and best ice cream in Naples❤️❤️❤️

Good ice cream and fast service.

Nice place to get an ice cream on a hot day, but they need to add more flavours such as mango, coconut, pineapple, dulce de leche and so on, after all, we are in Florida where tropical flavours do count, other than that, nice friendly atmosphere and staff.

Delicious ice cream...very good service.

One scoop of Salted caramel! One scoop of chocolate brownie! On a waffle cone! Enough said!

Awesome! Friendly, courteous staff, delicious ice cream, and from all the happy kids’ faces it’s obviously a great shop. Tried the “turtle” chocolate w pecans… perfect!

Every time we visit Mercato, we stop by at this place ( my son's/wife's favorite ice cream in Naples )

Delicious ice cream!! Lots of flavors. Highly recommend.

Great ice cream! Got the Pistachio and the Naples Mud, the portion was very generous and price was affordable. Not very clear where and how to line up as you wait to be helped. Some people almost got skipped over when trying to order. Otherwise a cute spot and delicious treat!

Chocolate Cover Cherries and other chocolates very good and very pricey!!!! Like $30/lb..but I think Quenn Anne chocolate covered cherries for $3/box at Walgreens or Walmart just as good...their fudge was a disappointment being too soft with a funny taste....i make better fudge at home...they make their own waffle cones for ice cream which smelled fantastic like warm vanilla in the store and the caramel apples look amazing but almost $10 for one! I can make those at home too for 1/10 the price! But the destination is historical and worth a peek at Naples...found out Ft Myers lo ation ruined by Hurricane Ian...sad

Awesome place.. shouldn't be allowed the stuff they sell is FAR TOO GOOD!!

My favorite ice cream and treats.

Great Ice Cream, great flavor, Great Friendly STAFF, God Bless and CARRY ON Kilwins!!!

Very special ice cream and the best service I found in all Florida till now. Big smile, and gifts to costumer. Extraordinary experience!

Probably the best ice cream and sweet shop in naples. The service is always friendly, and the ice cream is excellent. Try the toasted coconut.

The ice-cream was very good. We all felt like we were being rushed to decide and buy and move on. One of the barrels had very little ice-cream of my original flavor and decided to get another flavor. Scrapping the bottom to get the last film is not very desirable.

Great variety of amazing Ice-creams and sorbets. Their chocolates are THE BEST

Really good ice cream at a good price point. Not much seating at all, so when it's busy you'll be able to walk Mercado and enjoy the sweets. Will return next time I make my way thru this area.

This place was great so many flavours. They were just out of the Dulce de leche

Had one of the best experiences today at this Kilwins location. Best fudge and ice cream I’ve ever had. But what made it the most enjoyable experience was walking into the warm and friendly encounter with Ian, Sean, Sabrina, and Clementine (aka: Hannah). Ian whom owns the place treated me and my wife as if we were long time friends. He gave us more then a cold tasty treat, he enlightened us with an experience making us wish we could come back every day! THANK YOU!!

I love the treats I get when I go in and I adore the owners and employees even more. Always friendly and smiling. I look forward to my Kilwin trips whenever I’m at work in Mercato 👏😘

Thanks to Ian for such a fun ice cream experience today. He was extremely kind, fun, and excited to help me make a delicious ice cream creation. I highly recommend this Kilwins location!

Kilwins is always a favorite! Good service, delicious ice cream.

Ice cream is good. Their fudge is amazing. The staff is always friendly even if you walk in the door close to closing.

Los mejores helados de Naples!!!