Based on 631 opinions finded in 1 websites
Based on 631 opinions finded in 1 websites
Nº 18 in 20 in Wekiwa Springs
CUSTOMERS TALK ABOUT DISHES WITH..sandwichcoffeechickenOpinions
Poor work by the afternoon staff. They take orders off the screens and don't prepare them. They make you wait more than 15 minutes for a simple hamburger. It's regrettable. Bad service.
jose sibulo . 2024-08-27
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What a nightmare. You can’t customize your order on the kiosk and I haven’t received any customer training so trying to get a human to actually ring up food is like trying to get Congress and the senate to agree on something. This new way of doing things is a huge inconvenience and very counterproductive
Sean Sharrow . 2024-08-18
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Love the mcnuggets with sweet and sour!
Gloria Resto . 2024-08-11
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The staff here does not clean tables, not even the handicapped table for a handicapped person. When asked, they responded, "We don't clean tables until most of them are dirty or the dining room is full." Lazy staff and no manager t be found. Happy meals is missing toy! It's not a big deal, except it is supposed to be minions.
Mustang man . 2024-07-16
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Went for the new garlic sauce that was supposed to come out on July 9th but it wasn't available
Dan Z . 2024-07-11
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Convenient location to take my son for his breakfast sandwiches.
John Conroy . 2024-07-01
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I will never understand why at any McDonalds they give napkins unless you ask for them, it's incredible wow no matter where you travel and visit a Mc they never give napkins hahahahahaha
Maira Lopera . 2024-06-26
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I work in the area therefore I'm usually stopping by nearly every afternoon to get a nice refreshing Ice cold Coca-Cola with fries and a chicken sandwich to help recharge me as I continue on my route each day. Every employee is very nice and interactive with their customers and always wish me a great rest of the day with a wonderful smile and politeness about them. Thank you for all you do!
Anthony Leombruno . 2024-06-25
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The manager and staff are so unfriendly. I was asked to pull out and wait for my mobile order. After almost 10 minutes my fries are freezing cold. The manager took my box of fries and walked away mid sentence and just added more on top that were barely hotter than the last ones. Had to ask another staff member to actually replace my fries. Then when I get home my burger is smushed half of the meat is falling off the bun and barely any condiments. DO NOT GO TO THIS MCDONALDS. I will drive further out of my way than go back here.
tristan freyer . 2024-06-08
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By far the best mcdonalds around. Always well cooked food and the employees are all so nice!
Clay Lilly . 2024-06-08
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Waited in the long wood McDonald's 40 minutes. Incredible went to wakavia Springs 5 minutes. Super fast service and super courteous employees highly recommend.
Ernesto Figueroa . 2024-05-18
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Ordered from the kiosk for a dine in meal. I've used the kiosk many times at many other locations and have never had an issue. Food would usually be brought out to me in a matter of minutes. For some reason this location did not do so. The food was placed on the front counter at the "mobile pickup" location. Maybe I should have been listening better when the employee was yelling out the order number but I was under the impression the food gets brought to the table like it says on the numbered placards I place on the table. Otherwise what's the point of those placards? Wasn't only until I saw staff member start to bring food from the counter to another patron sitting next to me that I decided to check the order number on another meal sitting there. Lo and behold. There was my meal.
john opilac . 2024-04-23
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What a disappointment tonight. I don't usually leave negative reviews but this one calls for it. Had an extremely long day, haven't eaten, went to get food for the family and came home, half the food was inedible. The amount of salt on the fries made us sick. You couldn't eat them. My kids were starving and we didn't have much time before they went to bed due to the activities after school, we were so looking forward to some mcdonalds and it just ended our long day with extreme disappointment. Very unfortunate to waste 40 dollars like that and still have an empty stomach.
Dakota Locke . 2024-04-03
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Prompt service with an inviting atmosphere! Thanks! Pete.
Peter Caras . 2024-02-20
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To be honest just want to say that everyone is sure nice:) of course is sky (your probably a manager now) love Miss Priscilla ! Of course I love them the most Anna (Anastasia) she is the most nicest person! I will see you again soon:) mostly Friday:) 💗 miss Lisa is very nice:) they're hiring I recommend, I used to work there for almost a year what's my first ever job can experience with 100% awesome:)💗💗 when Lisa became she's awesome at what she does:)
Alex Colarusso . 2024-02-07
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Had to wait almost 20 minutes for two cold cheeseburgers and fries :(. Felt like I ate something bad
John Abie . 2024-01-28
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Come on McDonald's. This is just sloppy. Success has come to this company from consistency. Not today in this store.
Katherine Wagner . 2024-01-16
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Pretty good mcdonald’s here i’ve been going here for many years and i’ve never had a problem with anything or anyone. The people always seem to be nice and friendly and the restrooms are always well cleaned. I also really enjoy the workers how friendly they are to their customers, you don’t see that often nowadays. The food is always fresh and hot.
Scott Barrow . 2023-12-29
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I asked for three cream three sugars in my coffee and they only used two sugars so the coffee was too strong
Bill R . 2023-12-23
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It's McDonald's..so for the US it gets 3 stars for food. The staff is component and friendly..has space age ambience that is a bit too sterile for me..but sure many will enjoy.
Jim G . 2023-12-13
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Store manager Lisa. I called and informed her that my order was missing an entire meal. Did she seem concerned- not a little bit. Her only answer was - we gave you what we had! WHAT !? There’s TWO people at my house waiting for breakfast and you send one meal. I can’t with some people! I’m definitely looking into this further. No attitude towards a customer with DISREGARD is acceptable. She wouldn’t like that answer nor the feeling of being left out from enjoying a meal you’re waiting to eat! Wow ! I’m shocked to say the least !
T Wms . 2023-10-06
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Great customer service and really friendly. Hot and fast food . Yall should be a training store to teach all the other stores . Kudos Oct 3 11:00am
G H . 2023-10-03
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Ordered and paid for a steak, egg and cheese bagel but when I got home I discovered it was a bacon, egg and cheese bagel. Pathetic! no wonder people get so angry these days..
Joe Hungerford . 2023-09-22
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Food was worth the long lines I just wish things moved a little faster
Randolph Marcel . 2023-09-11
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These guys are very short handed today but always polite and friendly!
Matthew August . 2023-04-16
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Fries were over done and I think they forgot the salt. The over amount of mayonnaise they put on the quarter pounder caused it to squeeze out of the bun and fill up the bottom of the box. It was late maybe they wanted to go home
Mike rapp . 2023-03-15
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You need to fire Anastasia,she is awful!! I'm a nurse an mom to a special needs child and I was charged ,80 cents upcharge for a fanta frozen with the happy meal. No apple juice so I asked for a medium and she made such a big deal out of it and charged me another dollar! Total $1.80 more. That's just wrong. All the McDonald's I have gone to have always charged me a 30 cents upcharge and given me a medium for my daughter. She is heartless. Not to mention none of the staff know how to say " Thank you" NEVER stopping here again!!! Hope it closes down!!!
Marie Adams . 2023-03-14
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Super slow this was not fast in any way, ran through for a fast breakfast on the run. Had to wait for about 15 minute for a bagel, at least the staff was nice
Ginger Moncrief-Rodenbaugh . 2023-03-11
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I don’t know why I come back to this place. Almost always disappointed with the inconsistency and lack of anyone in the building who cares about what they’re serving. Just received another cold, clearly old meal. Cold burgers with nothing other than mustard (where are the rest of the toppings?), cold fries…all served by employees who were too busy laughing and loudly swearing at each other (the fact that I had my son with me didn’t seem to phase any of them) to put any effort into the food they’re serving.
Jeff Greivell . 2023-03-07
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Poor Customer service a lot of attitude from the managers
Justin Hart . 2023-02-27
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3/5 it’s a McDonalds, food kinda sucks but I mean your not going for quality. This one is consistently bad after 930pm tho. Would go again.
Cody P. . 2023-02-20
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Worst Drive Thru ever! Young punks work here and I just clicked on a deal code for then to say it's invalid when I had just opened their app and clicked it.....BS
Degen Dude . 2023-02-19
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I have been eating at this McDonald's for seven years and it's the best location in Florida. I visit weekday mornings for breakfast and always use the drive thru. So many of the employees have been there for a long time. They are friendly and know my order by heart. The team seems to work well together and there is rarely a long wait for my food. Lunch and dinner meals are good too (for the most part) but their breakfasts are amazing. The manager has been there for a while and she's great. No complaints here.
Adrian Tano . 2023-02-08
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Drive-through was slow! 17 minutes just to get drinks. Gentlemen, taking order was good. But 1 to 2 people at front were rude. My drinks were sitting on the counter for at least 10 to 15 minutes had to ask them to redo the drinks because ice was melted. They were unpleasant it seem to be you were short staffed. McDonald’s seems to be the worst place to go for fast food and quality staff.
Joseph Miller . 2023-02-05
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Changing my review here. With 4 times being asked to pull up and all 4 times having things missing out of my order in the drive thru, I would highly recommend that you not pull forward at this location.
Joe T . 2023-01-21
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This specific location is horrible. The staff is all young teenagers and they can never get your order right, ESPECIALLY at the "Drive-Thru".
Kapz The Great . 2022-12-23
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My FILET looks like a train wreck! I have pictures..
Kelly Kreitz . 2022-12-15
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Amazing clean and orderly store. The kiosks actually had paper and printed receipts. The QPC was hot and juicy. It was actually the best I have had since I cooked my own in 1978! And the fries were hot too. Best McDonald's experience in many years.
Pat Donaldson . 2022-12-10
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Horrible. Longest wait times ever. And no one sits at the window to even explain what the excessive wait time is. I’ll never come back.
Claire Johnson . 2022-11-12
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Sunday night was not they're night waiting forever for my food and then had to go back and wait some more when they had to fix it. Idc if it was short staff drive thrue was the only working. I rather drive further then go back.
Jesus Nieves . 2022-11-01
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Great McDonald's location. Staff is quick and friendly.
R Johnson . 2022-10-30
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Standard issue McDonald's. Wait times at breakfast are pretty fast.
Sal Pennacchio . 2022-10-10
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As many times as I go to McDonald’s this store or others I can safely say 98% of the time they get it right and fast. It’s only when my kids are riding with me that they want a milkshake or ice cream that it’s a disappointment. If they can figure this out forever they would be 100% badass.
Peter DeGregory (PeteThePoolGuy) . 2022-09-27
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Every time I come to this McDonald’s either ice cream machine is broken, they have no ketchup, or they’re missing something.
Michael Smith . 2022-08-30
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Don't eat much fast food, but the product was on point.
Mateo Fischer . 2022-08-19
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Was doing a rideshare and only used your restroom. Thanks though.
Otis Livingston . 2022-08-14
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Guess McDonald's will always be in the family. Not only did my kids like them but now my grandson screams out happy meal everytime we pass it. Me myself an kinda tired of it though . Although the French fries will always be my favs.
Lori Schmidt . 2022-07-19
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I have one happy kid and one sad kid. Went to get happy meals for my two kids. They only put a toy in one. Thanks McDonald's. This place is average at best, and you must always, always check their work, to avoid the one toy drama that happened to me or worse.
Gabriel Williams . 2022-07-17
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Honestly, I feel like while being in Apopka in this area there's not much good places that are decent at all. But this McDonald's has placed themselves on the decency scale ⚖️ of about 4 stars because of they're respectful employees, comfortable dining room inside, and quality food they serve. I also have never got a wrong order from them so but there's a *catch* to this, only the day shift has mostly quality while the night shift has given me a hard time understanding how they were hired in the first place.
Sahvanna Rhodes . 2022-06-29
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Went through the drive through this morning was handed a coffee with the top portion all bent out of shape , it spilled all over my car and burned my fingers . Horrible experience
Tyler Duignan . 2022-06-11
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Sometimes the lobby is open in the morning and sometimes it's drive-thru only they need to hire more staff
David Powell . 2022-06-03
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very good staff, super friendly and food was very good
Ramon Collazo . 2022-05-22
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Manager (maybe a shift manager) was rude after I waited for over half an hour. Floor in the kitchen was beyond disgusting - fries, chicken nuggets, etc, noticeable grease, horribly noticeable. Cashier informed me it wasn’t ready because the manager gave away my order “as an apology”.
DrGhostly . 2022-05-18
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It took 35 minute's to get my order the staff was slow and rude as hell
Chris Hagan . 2022-05-14
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Worst location in 50 miles. I drive to the Apopka location because this location is awful. The staff is mostly angry teens that care more about flirting with young customers than actually taking care of customers. I recently was in a rush so decided to go through this locations drive through. I ordered, paid waited in line, was asked to park because my order wasn’t ready. After 5 minutes parked they brought my order out which I checked and was missing an order of fries. I went in and told them they forgot an order of fries. The guy argued with me, printed the ticket and it was missing the e tea order. I paid for the prefer of fries and told them they got my order wrong because I ordered them in the drive through. He went to get me an order of fries and a kitchen employee grabbed them from him and took put them in another customers bag. I waited another 5 minutes before asking if I could just get my fries do I could leave. They said they aren’t ready yet. But I have eyes and can see then packaging fries from a fresh batch. I saw a manager come up and told her the situation. She just looked at me and said they aren’t ready yet. They really were trying to upset me and get me angry. I finally said I can see them. I’m not blind. So she slowly walked of and got me the fries. It’s so stupid the games they play at this store. All the food I had been given in the car was now cold. Soggy fries etc. so gross. Hate this location. So unprofessional.
Hundred Hobbies . 2022-04-28
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Took 15 minutes to get my food. At least it’s hot.
Jack Ogden . 2022-04-27
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They constantly get simple orders wrong and they seem to care very little about customer service.
Bettina Norman . 2022-04-24
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I’ve been in the drive through for 17 minutes. No further review necessary. This is slow food not fast food. Probably the slowest franchise in the greater Orlando area
Brandon Green (OnABoat) . 2022-04-09
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Wekiva Springs used to be our go to now it's just like every fast food place that doesnt care...stop hiring entitled teenagers whom dont care and whom are rude and bringing down our whole area! Just spend 30 minutes in the drive through for a chicken sandwich ridiculous!
Jamie Johnston . 2022-04-08
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These stars apply to this location only
ejanc601 . 2022-04-07
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Very consistent service! Kudos!
Steven Bidwell . 2022-04-04
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I ordered on the mobile app and sent my sister to pick it up. Did not realize she needed to have my phone. When I tried to check her in on my phone, it wouldn’t allow me to do so. I called and spoke to two managers there Patty and Zack, who both told me there was nothing that could be done except for my sister to return home and get my phone and then go back to McDonald’s to pick up the food. That makes no sense and I don’t believe it. And Zack, was extremely rude on the telephone.
ann goins . 2022-04-02
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Extremely rude and got everything wrong
Johanna Cabrera . 2022-03-26
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Third time in six months they asked me to pull forward in the drive through. Then after 11 minutes waiting for Egg McMuffin had to go inside.
D H “Alex” . 2022-03-18
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Drive thru Breakfast Platter is Delicious, Fresh, & Hot including Famous Hash Brown, Egg & Sausage Biscuit, & Pancakes! YUM!
Bonnie Stiller . 2022-03-15
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Not the best one. Tables are always dirty... New visit same holds true
Ben M . 2022-03-03
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Everything was cold, no ketchup or mustard on cheeseburgers, no sauce on big Mac, cold fries
Sandra Shidner . 2022-02-20
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This is our favorite one never had any trouble.
Sandra Hovey . 2022-02-18
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These burgers tastes just like the ones my grandma used to make us! They even come wrapped up the same!
Jimmy Vanucci . 2022-02-15
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Got a free McChicken and use some or my I think 1,200 that was going to expire I would rather the point not expire as I don't go to McDonald's that often but I have friends or kids thar do last time I ate McDonald's was in April so like 8 months ago
Camille Sockwell . 2021-12-25
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My only complaint is that they never fill the large frappe cup to the top.
Jeannia Peavey . 2021-11-23
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Well disappointed the fries 🍟 was hot and fresh at the top of the container but in the middle left over fries. What's up with the Quarter Pounder. The Hamburger went small??? It's still a good place to get a quick meal. Just depends on if they are busy and the food is coming out consistently.
Muriel Johnson . 2021-11-07
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Quick service and friendly staff
Vijay Venkataraman . 2021-10-27
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Great service and friendly staff.
Jeany Colon (Just Say Jeany) . 2021-09-08
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It was McDonald's, what else is there to say?
Wilbur Rennolds . 2021-08-26
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Quick services for take out orders
Nga Le . 2021-08-15
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Usual stuff as most other McDonald's. At least it's consistent and relatively cheap.
Robert Wilson . 2021-08-05
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Quick service. I've never had an issue with my order.
A Walker-McKoy . 2021-07-29
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Standard order, drive through, start to finish less than a minute. Big Mac and fries were hot. Now that was fastfood.
Tom Hill . 2021-07-26
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Great food, outstanding customer service, great atmosphere in the restaurant.
Vilma Velez . 2021-06-21
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Everything was just right. Counter staff were very nice and friendly especially Allie.
Barbara Ann Wilson . 2021-06-03
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15 minutes to get a medium coke.. 😕
Angel Martinez . 2021-05-24
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Drive through gets my order right and employees are nice! This place is great
Julie Bennett . 2021-05-19
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Fries were great the burger was dry. But I choked it down
James Palmer . 2021-05-15
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Enjoyed the free brownie and caramel McFlurry promo yesterday! Great service by team members...a bit of a wait in drive thru, but I cannot complain for free snack given!
Jennifer Cook . 2021-05-05
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McDonald's will always be McDonald's though the chicken sandwich 🥪😋is yummy.. now let's get back to the burgers 🍔
Michael Robinson Sr . 2021-05-02
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Thee best McDonalds we have been to in at least 5 years
Mark Henders . 2021-03-15
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Clean restaurant, friendly and professional staff. Food was great! Recommend this place!
j v . 2021-02-16
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It was amazing the food was fresh and hot and they were super kind
Miley M . 2021-02-15
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Fast friendly service and the food is always on point
Always Watching . 2021-02-07
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Grab you a biscuit with chicken and a hashbrown for 2 dollars what a deal
Curtis Childs . 2021-01-31
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Service is great but McDonald's food is horrible regardless it was a quick bite to eat
Jonathan Northcut . 2021-01-08
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Nice location across from the Church and in Publix lot. Nice and easy parking or drive thru not busy but convenient. Nice people here!!
Mister Easy . 2020-12-09
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A little out of the way for most but nice for those of us that live in this area. Selection is slightly limited from corporate stores but still have almost everything. Speaking of everything, everything is priced higher here than in a nearby corporate store.
Kenneth Schuster . 2020-10-14
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Close to home but never get my order all in the bag. Always missing an item so be sure to check before drinking away.
Tabby Bass . 2020-10-08
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Super great staff. Ive never actually gone inside, but the Drive thru is always efficent, and awesome staff.
JOHN CANNON III . 2020-10-04
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Great job Micky Dee's! Very long line, but crew was working it, and got thru in about 3 min. Perfect!
Denise Doles . 2020-09-16
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Nothing special about McDonald's that everyone doesn't know at this point
Arturo La Paz . 2020-09-07
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Fries are always lukewarm and soggy.
Simone Miller . 2020-08-26
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This location has always gotten my order correct. Nice and clean, friendly service.
Mackenzie Efta . 2020-08-18
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