Based on 1.573 opinions finded in 2 websites
Based on 1.573 opinions finded in 2 websites
Opinions
Super polite and courteous. Great service.
Meghan . 2024-08-24
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This McDonald's in Bangor, Maine, is truly something special. It's not just a fast food joint; it's like heaven on Earth. The service is always friendly, the food is consistently fresh, and the restaurant is impeccably clean. Every time I visit, I'm blown away by how well everything is run here. Whether you're grabbing a quick bite or just need a reliable place to stop, this McDonald's sets the standard. Highly recommended!
Justin Wilson . 2024-08-23
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Inside restaurant was clean and employees seem to keep busy doing their job.
Carol Miles . 2024-08-21
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So easy to work with these folks and happy puppies
Barry Owen . 2024-08-09
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The crew here today was absolutely abysmal. I’ve been doordashing on the side for years, and this crew just couldn’t get anything done. Manager was basically having to treat her employees like elementary kids, all the employees were arguing, and one in particular was missing something on every order. It wasn’t even busy and they had lots of angry customers and dashers. Nearly 30 minutes for an order after I showed up even.
Jackson Reynolds . 2024-08-08
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waited 20 minutes for 2 breakfast burritos. was late for work
Matthew Martin . 2024-08-03
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Pleasant staff but slow service. Food was horrible. Anyone can tell that the fryer oil needed to be changed, as seen in the photo.
Laura Goodman . 2024-07-27
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If you ask them to leave their soggy limp brown lettuce off the food they will pile it on sky high. I usually am against leaving negative reviews but it’s been consistent my last few visits.
Sydney Sprague . 2024-07-23
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Service is extremely slow as always, it wasn't super clean, but the food was good
BonVion . 2024-07-19
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After 30 minutes of waiting for our food while watching the passed out addict at a table, we asked for a refund. We will never visit that location again.
Salvatore Bianchi . 2024-07-12
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It's a mcdonalds they are all the same.
Cosmic Dreams . 2024-07-05
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It was McDonald's. It's a pretty standardized experience.
Mike Mutterspaugh . 2024-06-26
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Any time I order a macchiato they make me park and wait for it. Food is good. Convince not so much.
Patricia Nielsen . 2024-06-25
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Asked for a large frappe and got a small told them they did nothing about it
Freda Finch . 2024-06-07
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They at least forget one thing if not more on my order every time I go there
Mike Pear . 2024-05-31
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My work partner and I were in town for some training, which took place at the EMCC campus. We had only 30 minutes for lunch, so we opted to go to McDonald's---it was the closest. We drove through the drive-through. The young cashier was professional and very efficient. We had our meals in under five minutes! And yes, everything in our orders was accurate and delicious!
Peter March 31 . 2024-05-22
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If you order ice tea, make sure you taste it before you drive off!
S M . 2024-05-08
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had a small issue with our order, they helped right away though. the food here is always so good and the staff is so kind !!
clara scalzer . 2024-04-25
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The tables were sorta clean, the food took longer than expected and the fries were cold but the crispy chicken "classic", was hot and tasty as always.
Farmer Farmer . 2024-04-21
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Drive through for a fountain soda. Moved quickly.
Mel Bick . 2024-04-17
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Received the bottom of the barrel cold leftover coffee which usually isn't a problem if they make it right. Said they'd make a fresh pot but left me hanging over 15 minutes and still nothing -_- ...and not even busy.
Melissa Mae . 2024-04-14
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Well the fries had really no eatable potatoes. However the fish filet was awsome ! 👌this time we went was a real good experience. The young man waiting on us was real nice .
John Cook . 2024-04-12
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What’s missing here? I don’t know how we forget the patties on a burger!? This is a new one for me! I had a huge order and didn’t even get to eat my meal!
Justine . 2024-03-28
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15 minute wait on a single cheese burger through drive theough
Wyatt Stgermain . 2024-03-18
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Could be cleaner. But good quick snack as always
J M . 2024-03-16
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Asked for extra onions but didn't get any. Third time this has happened, starting to think they're doing this so spite me
me43r . 2024-03-13
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Really awesome lady with hexagon glasses 👍 super cool keep it up 🩷👽
Sarah Lafontaine . 2024-03-09
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$30 for a two person breakfast (2 sausage egg McMuffin and an extra sandwich). Management at this location have lost their minds. Hope their greed bites them hard. Avoid this place
A F . 2024-03-08
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So overall, I have zero complaints. My food came out quickly. Grill team was fantastic The female manager was very kind and polite. However, the male manager I understand to be named Dom. Was arguing with one of his team members about a hat, and why he did not have to wear one I really wish he would wear a hat. His hair was very greasy didn’t look like he had showered for a month. I did not appreciate the smell of him walking around with my food, I hope this is addressed soon. I really like this location but he smelled like a barn And that nearly ruined it for me
First name Last name . 2024-02-28
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It was good greasy and just what I needed
Chantle . 2024-02-14
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We always have to get our 7yr old son a milkshake when we come to town, always fresh and delicious
Andrew Charron . 2024-02-08
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Love using the app and the deals.
Andrea Nicole Pipes . 2024-02-04
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Asked for sweetened ice tea when I took a drink on the road it was unsweetened.
Linda Rodgers . 2024-01-20
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Standard McDonald's food. The order was correct, the fries hot, the soda cold and the McFlurry, according to my child, "great!" We used the drive through so I can't comment on the atmosphere.
Kate . 2024-01-04
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they never have their frappee machine working
Lauren Horne . 2023-12-31
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Horrible service, place did not have any clean tables. The place was filthy and trash all over the floors. Would not recommend this McDonald’s
movingtarget7 . 2023-12-20
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Quick and friendly service. Understaffed, but that is to be expected nowadays.
Joshua Hutchins . 2023-12-15
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It's mcd's. so, over price food and bad unclean environment. Miss the old cheaper McDonald's
Johnathan Bauch (BigDaddyJohnsModgePodge) . 2023-11-09
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Fry’s were old and soggy but whatever
Tia L . 2023-11-08
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I wasn't impressed. Our burgers were cold almost as if the rolls were not quite, or just barely thawed. We were back on the road before we realized it or we would have taken them back.
Kimberly Wood . 2023-11-07
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If they don't feel like cooking a bagel for your breakfast sandwich they'll give you a mcgriddle instead without offering a different option and then when you call them about it they're rude. Check your orders before you leave and expect mistakes
Rachel Howell . 2023-10-13
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Got order wrong not happy when I order with no onions that's what I would like on my quarter pounder. Not Happy for the price I paid
Angela Anderson . 2023-10-13
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Staff was unpleasant and seemed to not like her job Food was wrong yet again I know everywhere is short staffed but the order only requires no or light lettuce n extra sauce like seriously!!! Rant over
Maria Miranda . 2023-10-10
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The McDonald's was very friendly and prompt in speaking to you through the drive thru . They were friendly at the first window, when asking for my money. In proceeding to the second window, they were friendly, greeting me...as they are handing me out the order. The whole service through the drive thru was quiet and pleasant. 👍😁
Jodi “Momma Bear” Hynes . 2023-09-25
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They ran out of everything for breakfast. Line was long. Drive thru was long. Need more staff.
Dana Shamp . 2023-09-24
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Extremely slow service no matter what time of day I've gone there. Drive through and wait and wait and wait. I know it's usually staffing issues but I go there for a "quick" bite.
Charles Gray . 2023-09-21
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Burgers are not great. Seems smaller and they don't taste like they use too.
Doris Austin . 2023-09-12
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Awesome Customer service! Amazing Food!
MM Masterscross . 2023-08-27
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We've stopped there over the years when we are in town hoping for management change or something different. But sadly every time we stop there are always long lines that take forever to clear out. We waited in line for 1/2 hour and when we left the order wasn't right, again! I'm done! Employee's have bad attitudes, management doesn't care, and food isn't that good either. Don't waste your time. That's 1/2 hour I'll never get back.
William Nickerson . 2023-08-21
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Good except when they get your order wrong.. Which is often.
Emma Hildreth . 2023-08-18
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I placed a order and unfortunately was late picking it up. Manager went out of his way to help me and make my night even better with good bantor and just seemed like a happy place to eat.
Robert Jordan . 2023-08-15
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Stopped in for a late lunch (2:30). Ordered a Filet-o-Fish and sweet tea. My sandwich was good but obviously not much care was taken in putting it together. A third of the tartar sauce was on the container and the fish was haphazardly placed on the bun. How difficult is it to drop a square portion of fish somewhere near the center of a circular bun? I'm a fan of iced tea and wish McDonald's would make theirs stronger. The weak taste is further diluted once the ice begins to melt.
Cat Mama . 2023-08-08
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Everyone was very friendly. Great service. Fries were cold but oh well.
Robyn Day . 2023-08-05
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Stopped in for breakfast at around 710AM Sunday morning. Ordered a sausage egg and cheese mcgriddle, amd a bacon egg amd cheese biscuit, and a coke. The bacon was burnt, and the biscuit was too hard to even eat. 0 out of 10. The mcgriddle was hard and crunchy, yet the ingredients weren't hot enough to melt the cheese. On top of this, the whole ordeal took around 10 minutes in the drive thru. 2 cars ahead of us. The one directly in front of us only had ordered a drink. So they had to wait all that time for, wait for it, a coke. 0 out of 10 on the experience. And to top it off it cost me over $10 for an inedible meal. Well done. Would NOT recommend at all.
Christopher Bullen . 2023-07-30
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The staff was extremely nice. It was only 10 minutes before closing and they had no issues making my order fresh.
Alicia Berry (Ali) . 2023-07-12
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Food was good, staff was a great
Chad Hale . 2023-07-05
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Food was what it was supposed to be, even with two drive through a nothing got messed up, the woman that gave me my food had a smile on her face and was very polite. I couldn't ask for better customer service from a fast food place.
Richard Larsen . 2023-07-03
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Billionaire dollar company... can't afford to fix the shake machine. How are you going to promote a product and tell customers they can't order it?
Melissa Dandrow . 2023-07-02
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Every Friday night the shake machine is broke! They think we don’t know that nobody wants to clean it! 25.00 an hour and can’t clean the machine!!!
frances folnsbee . 2023-07-01
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Didn’t give us our entire order and said we had to pay to get what we didn’t get when we ordered manager gave us Big Mac on the house using it as an excuse to not give our full meal and was acting like he was all that. Food was meh team was not focused and didn’t act nice to customers. Place was trashed and unclean. Do not recommend go to one of the other 2 McDonald’s in Bangor hogan road McDonald’s 1/10 soda machine broken
Fofa Sofa . 2023-06-18
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Awful management and service, food was bland. Didn't give us out full order and tried making up for it with a big Mac we didn't order;
Kristin Raye . 2023-06-18
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Nuggets were hard, disappointed.
Paula Delano Horn . 2023-06-13
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2 plain vanilla sundaes for our dogs cost $7.11. Too expensive for those on a fixed income.
Bruce Skakle . 2023-06-07
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Employees were rude. Stared at me for 15 mins then got angry when I asked where my 1 filet of fish was. 3rd time I've had a horrible experience here and Management does not care
vampriestess33 . 2023-06-04
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Manager Dominic is like extremely sweet and has a great personality and he has shown a massive amount of kindness and I will happily keep coming here . May 28,2023 at 9:18pm . I have to admit I was very surprised. We need more like manager Dominic.
Candall Smith . 2023-05-29
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Consistency is lacking as far as temperature of your food. Usually get the correct order. It’s McDonald’s, always a good cheat meal.
Kayleigh Merrill . 2023-05-27
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Very pricey now, for the same quality of food, staff was friendly but not with a just here for the money attitude, and the atmosphere was fair, ...
shari kluth . 2023-05-26
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Place was dirty, bathrooms disgusting. The service was horrible.
Ann Marie Ogden . 2023-05-03
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Great speed for drive through, not so great when you get inside inside the store. The staff is great and they do their best, but it is all oriented towards drive through customers. The consequence is that people inside have to wait longer.
Emma - . 2023-04-09
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Food was cold especially the fries 🍟.
Vickey Rice . 2023-04-01
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been through 3 times at 6 in the morning and it says they open at 5. waited over 20 min waiting to even order our food. do not come here for breakfast cause they will not serve you. tip for the restraunt. don’t open up at 5 in the morning and not even take peoples orders within the first hour of being open.customer service sucks in general. they need to get their act together.
Courtney McGurn . 2023-03-07
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Worst McDonald's ever! I've never been to any other McDonald's where the service was so bad! They also mess up my order every single time!!
Jill MacArthur . 2023-02-19
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I don't expect much from McDonald's but this is the worse one I have been to. They didn't want to give me extra sugar for the poorly made coffee and the coffee had bits of trash in it. If you respect yourself as a person drive a little further and get better service from Dunkin.
Nat . 2023-02-13
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Normal quality and expectations for a McDonald's except that the drink machine was completely down and the guy at the counter struggled with even the simplest orders because he was new. Nobody was near him when he needed assistance so we had to keep waiting for someone to come out to help him
ryan mcdougal . 2023-02-10
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I mean it's mcds you can't go wrong but you can't go right either
Christopher Roman (ROMEO) . 2023-02-06
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I have been ordering here for a while. They messed up my order once. The Manager made it right and was genuinely sincere in his apology for not making it right the first time. Very fast paced, high volume McDonald's. But all in all... They have gotten it right 99% of the time. I brought a fussy child... It happens. But they made it right in no time at all. I will continue to do business there with no regrets. One of the better McDonald's I have been to in a while.
Brian R . 2023-01-26
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They are always nice over there
Amanda Alley . 2023-01-17
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Got my food wrong as always. The girl working drive thru has a major attitude problem.
Skiddlez Gaming . 2023-01-11
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The food is over cooked or wrong most of the time but it's fast food so
Ken . 2023-01-11
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Was super busy took a bit to get food. Employees were working very hard
Joe W . 2023-01-01
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Waited in drive thru for 25 min which I understood it was lunch and the holiday people where nice and polite but when I drove 3 mins away from restaurant opened bag to give my granddaughters there burgers they where ice cold not warm but ice cold I was not going back to wait another 25 min
Cheryl Steeves . 2022-12-30
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I eat at McDonald's often, please have McRibs more often!!
Dea Collins . 2022-12-22
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Typical McDonald's. Nice updated style. Staff was pleasant and prompt. Could notice they were down team members for the shift. Crew was working very hard to get the orders out. A plus for running short staffed.
wm reed . 2022-12-10
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This McDonald's has such poor management I watched the woman manager yell at an older woman that was our cashier and scold her like a child. I wasn't impressed and reported it to corporate.
Tori Hackett . 2022-12-09
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Rude employees except the Mang Becky... got wrong food. again and when I got the rt order it was cold and discusting.. no more Mc Ds for us. We've gotten sick the last few times we've gone to McDs and it's been different ones.. so we don't go anymore
Rebecca Norwood . 2022-12-04
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The french fries here on the Hogan Road in Bangor Maine are always valley warm close to cold! Even if you asked them to drop fresh hot fries they are the same temperature. If I travel 3-4 miles down the road to the Broadway McDonald's their french fries are piping hot! Best french fries ever! The food and service at the Hogan Road McDonald's really needs improvement but it's been this way before the Covid hit! 😢 Big over turn of staff at this location too!
Thomas & Julie St. Thomas - Nutter . 2022-12-02
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Had to wait for three hamburgers. Price keeps going up and quality goes down. Yay inflation
Rachel-Olivia White . 2022-11-27
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Very slow and I guess some people shouldn't be putting your food together. Goes in-between the bun's. Not beside it.
Richard Poulin (Crispyrp69) . 2022-11-23
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Cold fries, day old nuggets and the sweet tea was disgusting......sadly it's every time I go to this location. No more
Barbara Gould . 2022-11-15
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Easy to order fast service.grest. Customer service!
Mary Ward . 2022-11-07
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I love comeing to this mcdonalds they have the best coustomer service ever
Alexzander Woodring . 2022-10-30
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It's was ok only problem is there short staff and no one even says a thing to you till ready to help you not even be right with you it goes a long way.
Ben Stubbs . 2022-10-22
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Staff was friendly,Hamburgers weren't fresh although they were busy and it was 11am. Cheese not even melted on burgers.
Tiny . 2022-10-20
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I like toying with the ap...i say im here...when i aint!
Dover-Foxcroft Taxi . 2022-10-16
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Great service and reliable food... make sure to check what's in the bag before you leave just in case something is mussing - like a condiment
Mark H . 2022-10-15
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It's a great place to get breakfast
Frank Whittington . 2022-10-11
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Some managers there treat their employees horribly. They cannot get orders right and the service has been horrible. What happened to mcdonalds? Bleh avoid it at all costs
Dani Weeks . 2022-10-08
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Long line for the drive through, but moved quickly. Order was just what we ordered and was good and hot.
Jim Kinson . 2022-10-04
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My family and I go here about once a week and get ice cream cones n go and eat them down at the water front here in Bangor Maine. The only complaint I would have is that sometimes the ice cream cones are so small they are not worth the money
Sandra Manning . 2022-10-02
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Service is ridiculously slow. Bathrooms are absolutely disgusting…
Owen . 2022-10-02
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