Wendy's in Bangor - Phone Number, Reservations, Reviews

Waited in line for over 30 minutes. When I saw at least 5 people behind the counter. My order was wrong and my food was cold

This was not a good visit. Cold fries and half our order was wrong.

Since when is their chili vegetarian? Cause there aint no meat in my chili. I get a Chilli from you guys once a week. It's just liquid with a couple of beans and a couple of peppers floating in it. It's disgusting.

All the fast food employees just got a hefty raise, yet service is slower than ever. You will wait 30 minutes at this drive-thru

They got my order wrong 3 different times I had to keep going back In. When I got home , I realized I was missing the fries, and I had the wrong soda.

It was ok I don't like cold fries and mean cashiers

The service here is deplorable 25 minutes to get an order the front looks lost and takes 10min to make a drink. They have 4 people working.

Was at Union st Wendy's I saw 4 working men all with beards no nets one expecially with a very long beard the guy working at the nugget counter touched all of the nuggets with his bear hands no gloves on How gross he was one of the 4 men with the beard We ordered Jr cheese burgers which was cold the cheese didn't even melt the trash cans was all over filled Sorry but we will not be back to this discussing place

It's a Wendy's. Go here if you want me to subsidize your medical bills when you're 60. Generally attentive staff that keeps the place clean.

(Read till the end for a fun rant) Fast food? More like slow food. Unbelievably slow service, especially through the drive-thru. If you see more than three cars in the drive-thru lane, don't even bother. You'll be waiting 20 minutes or more just to place your order (this is no exaggeration). All of the Bangor area Wendy's seem to suffer from poor management. Restaurant cleanliness and service are atrocious. My wife and I waited 45 total minutes in the drive-thru and we were behind five cars. Nine minutes per car! Let's play a game! What things can you do in the time it takes to get food through the Wendy's drive-thru? *Arrive at the dentist, check in, get a filling, check out. *Watch an entire episode of whatever terrible Star War TV show Disney has produced most recently. *Arrive at Chic-Fil-A, place an order, sit down, eat at a relaxed pace, and leave feeling fulfilled. *Take a nap long enough to ruin your sleep that night. *Play a game of 7 Wonders (great game). *Peruse the Netflix catalog long enough to realize it isn't worth its subscription price. *Drive to the Penobscot Narrows Bridge from this Wendy's and obey all speed and traffic laws. *Prepare and consume a homemade hamburger and clean up after. Consume less calories and feel better. And the service was better because it was you! *Do an entire workout. Burn less calories than you consumed at Wendy's. *Apply for a job at Wendy's and have immediate regrets. *Blink 675 times on average. *Contemplate your life decisions that lead you to a Wendy's with service this slow, vow to make changes, leave said Wendy's, and arrive at McDonald's next door. Anyway, how do you pluralize "Wendy's"? Chat GPT says "Wendy’ses" ... whaaaaat.

Waited literally 40 minutes in the window line for a mobile order on Sunday afternoon 6/23/2024. Then was told to pull ahead for 10 more waiting for Cinnabon. I think they totally forgot about us. My wife had to go in to get the rest of her order.

Don't get me wrong, the food is delicious but damn if this isn't the slowest fast food joint I've ever been to. No clue if they're understaffed or what but they are SO SLOW! Rarely go here now for that reason alone. Employee's aren't very pleasant either.

Food was typical Wendy's, good for fast food. Service was terrible. 20 minutes to order while watching the cashier falling asleep repacking a to go order 20 times. The place was absolutely filthy. All the tables were dirty and I dont think the floor has been swept or cleaned on a very long time. Stuffing fries in the box with bare hands. No thank you.

The price I paid for bacon double stack was a joke. The hamburger was as thin a piece of bologna. Just as bad a McDonald's. The fries were limpy and greasy. Horrible place to eat.

I should've left when I saw the ceiling was covered in mold, but my partner and I stayed since we'd already ordered our food. I got a grilled chicken wrap, he got a chicken sandwich. The chicken in the wrap was dry, full of gristle, and tasted odd. When I looked at it, it was slightly green. We decided to leave without finishing because we both started feeling sick. For what it's worth, though, there was lots of natural light in the building, which was nice.

Absolutely horrific, don’t even need to go to the Waterfront to see tweakers anymore. Good way to catch a disease by eating food prepared by people clearly on meth. Not one, not two, but numerous Wendy’s workers were clearly on hard illicit drugs. Watch out for Hep C folks!

The manager on duty is very rude unprofessional and needs coaching on customer service and how to utilize professionalism on the phone. When calling corporate to discuss the inappropriate management the hold service starting offering kids for adoption which now has me concerned about Wendy’s as not just a corporation but as a whole and if they might be in line with Wayfair.

The last few times have been rough. Most recently they gave my order to the car ahead of me in the drive thru, so I had to wait while they remade my order. What I found interesting is that they made my order while I waited and it was still cold and stale. I'm almost impressed. I should have gone to the McDonald's on Main St.

Food is good but the place is dirty and full of disgusting people talking about selling drugs and doing drugs, customers and employees... Go to Old Town...

I just had the worst experience ever at the union street location in bangor. Sat in drive through for a half hour for them to send one out saying headsets are no longer so we can't do drive thru. I go in and wait atleast another half hour to place and receive an order. I specifically asked if everything was in the bag and was told yes. When I got home I most definitely did not get everything I ordered. I was missing 3 Jr bacon cheeseburgers. I will not be returning to this location again. Gone completely downhill and that's the nicest way I can say it. Zero stars would be more accurate.

Waited 50 minutes in the drive thru for a 15 dollar burger that was cold and literally dripping with mayonnaise. Overpriced, bad quality, and terrible service.

Long drive thru line and average food. The chili was very good. But 25.00 for a burger,fries large chili and 10 nuggets

Ordered baconator fries and it had no bacon on it, just cheese. Somehow got ghost pepper sauce after being told they "threw it all out"

Place sucks ! Can’t listen through the drive through . Workers look like they cracked out of it and a waste of anyone’s money and time .

Didn't get food but lime Fanta is rly good

filthy location a cockroach was on the wall by the drive threw the workers are absolutely disgusting vile humans trying to hit on any walking female they see save it a blind dog wouldn't touch you. waited 30 mins for a simple order a burger a fries and a 4-piece nuggets. stay mad you broke losers that have no skill to work anywhere else

The cashier was actually really friendly. The food was pretty darn good too. But the restaurant was a complete DUMP. The floor near the soda station was so sticky that you had to keep moving in order not to be glued to the floor. The seats in the booths had rips and tears and more sticky substance. There was so much dirt, old, french fries, and other food on the floor That it looks like it hadn’t been swept in a year. There were tables that had food and trash on them. I cannot get over how unbelievably dirty this place was.

The service was efficient and everyone was friendly.

Just a bunch of riff raff in and around this restaurant. Go to the mall location.

FIX YOUR MOBILE ORDERING. ridiculous.

DISGUSTING all the trash cans were overflowing, crumbs on every table, paper towels in a pile on the floor in the bathrooms, and the employee wouldn't even talk to me when i asked for my missing ice cream

I got a crispy chicken biggie bag with a sprite and baconator fries. Food was good, no complaints. The sprite however tastes and smells like an old musty basement. It was like this several months ago and I would have assumed they would have serviced/cleaned the machine by now. I highly suggest avoiding getting fountain soda here until they fix or replace that thing. I couldn’t imagine what the inside of those hoses look like 🤢 I’m not picky either it’s just that bad so I dumped it.

Love the baconator it's the best burger ever! This wendy's in particular is really good, friendly staff and amazing food. I never have had to correct them on an order, always spot on

Michael's any place drive-thru is never warm food. Why?

Don't recommend ordering through Door Dash for this location. Last experience driver picked up kept food for herself, called store to confirm it had been picked up. Times before missing condiments and a freak power outage. Funky karma.

Im not a wendys person was here with my sister she enjoys them alot even got herself a jr frosty for a year by donating to a foster thing they do. Love how they all have some type of donation to help kids and stuff. Very nice staff.

Claimed to have been open for two hours but no one answered at the speaker, no signs on the door

I went the night of the big wind storm, no power anywhere but Union Street. The lights were on only at Wendy's. We pulled into the drive through with a bunch of cars in the line ahead of us. When it came our turn to order a man come out if the restaurant and even though we were the last car in line refused to take our order, but he took the $35+ dollar order from to car infrount of us. I heard them say it would take them about 10 minutes to fill the order for this customer, yet they couldn't through on to patties for two burgers! I never go to Wendy's again!

While going through the drive through we ordered 2 of the $6 bags the menu board said $13 and change. We get to the window and now they want $15.20 for our double stack with bacon we complained but we had to pay. Then on the way home as we are eating our lunch our burgers were double stack no bacon no anything else. But we were almost home by then. I called to speak to the manager in charge and got hung up on. As far as I am concerned wendy's will never get my business again and I will tell anyone and everyone about the way we were treated.

I only had an interview and it was great .

Kinda slow this day. First time ever

Wendy's used to be a nice restaurant... however lately it has gone in the crapper. Food items not available because morning crew is lazy or so I was told. And asked for a spoon with my frosty and I was rudely told by a cashier we don't have spoons...want a fork...and gave a straw for basically soft serve ice-cream....would have given negative stars if available. SO SAD THAT WENDY'S HAS GONE DOWN SO BAD!!

Waited over 30 minutes in drive thru, as they were only taking one order at a time, getting them through, then taking another order, all for two combo meals (baconator and a Dave’s) got frostys instead of soft drinks and they didn’t give us any spoons. They had told us at the window that we were just waiting on the burgers. Well when we finally got the food the fries were ice cold due to them just letting the fries sit in the bag while waiting on the grill. I’m so upset I don’t even want to go back and deal with it because I will have a major attitude and am just angry. Absolutely horrible service, and food is not worth the wait. I understand every business is struggling with being understaffed, at the same time there should still be consistency in quality, and it’s not here. The best part of the whole experience was the gentleman on backcash who seemed to be the only one taking his job seriously, and was very pleasant and a great salesman. 12/8/23 around 6-6:30pm

They can't get an order right. I got ripped off. I'm so tired of the incompetence there. It wasn't busy.

Better than other burger places but expensive.

Honestly, while I don't say much about fast good that hasn't already been said. I just had the neatest put together burger with the fastest service of my life. My fiance and I ordered 2 full meals and received them in less than 5 minutes. Color me impressed.

Stopped in with the family, I tried to new Ghost pepper chicken sandwich. When I tried it, there as minimal sauce, a hardened bun, and missing the fried onion ghost pepper crunchies as show. Waited around 3 to 5 mins to have someone at the register and the food sat on the tray another 2-3 mins before they served the remainder of the food. But the atmosphere was decent.

Not very friendly. Even the manager ,who actually handed me the food, just handed and walked away. I didn't know if I had everything or not. Very odd

I’ve had bad experiences at wendy’s like all fast food places but todays wendy’s visit was a 5-star, was having a down day, went inside and got actual human interaction and good service for a change. Elijah took my order, was taking care of the store while waiting on my food to be prepared and was making sure I was fine the whole time while waiting inside for my food. Him & the staff I had tonight were super kind and went above and beyond to make sure i was in and out and had a good time while doing it!

Chili containers had an inch or more of empty space at the top!

Showed up a few days ago at 3pm to find the inside was locked, waited in line for almost 35 minutes only to finally hear the strung out women making excuses through the speaker at angry customers and knew my food would be screwed up so I drove off and got chic-fil-a instead. Much better choice.

I've eaten at Wendy's maybe twice in my life & both times the drive thru line was long but can'T deny it was definitely worth the wait!

This location is always terribly busy. Prepare to camp in the drive thru for at least 20 minutes. Makes you wonder if it was worth it to leave the house…. Worst fries I’ve had in a while and I’m a die hard Wendy’s eater.

The food was good, we ordered breakfast. It took a little while to come out, though, I definitely suggest it for breakfast compared to the other fast food restaurants, Wendy's breakfast was a lot better than the other's. 4☆

Of the three Wendy's in the area this one is number 2. They usually get my order right and the food is kind of warm.

I feel like reading what's on a screen and putting those particular items in a bag is a fairly simple job. 🤔 these people never, not once in the history of ever, get my order completely in the bag. When you speak up and say you're missing items, the cashier says, "She CLAIMS she's missing xyz." I assure you, I am not scamming you for free fries. They come with the over priced food I paid for. Jfc.

The person doing the ordering was very personable!! Smiling and letting us know about the specials!! The prices are very reasonable!!

No Chilli, no baked potato and no salads.

El servicio fue muy demorado. Al lugar le falta aseo

At 2315 entire order was piping hot and with great taste! Service was very good too :)

Service was slow and baconator was small

They ran out of one's and didn't give me the option of waiting for one's and gave me quarters instead.

The place was filthy, all the tables needed to be washed, told 2 employees. Food was not edible, got the cheeseburger, almost black and dried out, fries, room temp and soggy, like they were under the "lights" a long time even though the drive in service was busy, nasty, soda was good and chicken nuggets Ok, so paid for the 4 and only ate the chicken nuggets, rest went in the trash. Will not be going there again.

Kind of gross too see 3 associates outback smoking cigarettes near the ordering area. While the line only continues to grow reminds me why I don't order from here as much anymore.

If your not picky about what u get it's not bad. But you won't get what you order. They screw it up everytime.

Great, good as long as fries aren't cold, breakfast is da bomb!

First impression was a bathroom that was in bad need of a fresh cleaning. The lobby was not much better. The stainless steel under the dry bar doesn't look like it's ever done. Same with the stainless corners of the trash cans. Tables still had crumbs. All of them. The fries were put on the tray before the rest of the food was ready, so they weren't hot. However, they were replaced without a fuss, so I did give 4 stars for service. You should never be too busy to leave a good first impression. Step it up. You have a polite crew, who just needs a little more motivation.

Love the chili and the cool soda machine

It was dirty, floors were wet from mop water and seats were missing. I would hope the corporate headquarters would visit to make some changes !!

Searched online and it says they r open till midnight . Here it is 10:23pm and place is closed😡

I was in a line of six or seven cars for the Wendy's drive-through located at Union Street in Bangor, Maine on Monday night, Sept. 4, 2023 at 8 PM. After the car ahead of me ordered, they pulled up, but not enough for me to pull ahead. The speaker was level with the front grill of my car. I had pulled up to see a blocked section of the menu. Four times, the Wendy's greeting repeated, "How can I help you?". Three times I repeated that I couldn't pull up to the speaker, and that this was the same person/car. They continued to ask me to speak louder. On the fourth robotic repetition, I finally could pull up. At that point I asked if this was a robot, and drove off. How do you rate that?

First time being here and the place was crowded and messy. Didn’t get the order right, they had no ice in the soda machines, no napkins and the ketchup machine was empty. Soda tasted like dishwater, no spoons.

Cashier was extremely inefficient in her efforts plus 3 people were standing around at the drive thru while the cashier tried to do her job alone. Food was cold. Employees were detached from anything resembling customer service.

Best customer service of my life

Love the summer strawberry salad enough to go buy one every week but you guys need to step it up a bit. Waiting 45 minutes to order my food is ridiculous. Most of your customers go there for lunch break. I get you are busy but no reason to be THAT behind! Employees moving at snail pace, cashier worrying more about helping pack orders than actually TAKING orders….so disappointed…

Stopped in for a Strawberry frosty to beat the heat. Drive thru very busy.

Closed when we went said open until midnight closed at 700

20 min wait time in the drive thru. No pretzel bun, special was discontinued but all the advertisements we're still up and it was on the order board. When we got our order very discourteous, practically threw the bag at us. Wont be going to Wendy's in maine again.

Very disorganized, and my fries were soggy

People in Maine love their fast food! Lol. Seriously though...tried the new italian chicken sandwich. It was delicious however...they put a huge breaded disc of fried mozzarella on top. It is extremely delicious but you can CHOKE on it. It is so big that it is super chewy and can cause you to get it stuck in your throat.

I’m not usually one to complain, but this particular experience wasn’t very professional. Not only did I get the persons order that drove off in front of me, but when they went to correct the problem, they left the window open and I heard them all laughing and joking about how they messed up two orders. Real nice. They not only held up the line but came off really rude and uncaring. I come here all the time but if this continues that’s probably not gonna happen.

the food was good and worth the wait but it was packed at lunch time apparently that was the place to be.I noticed McDonald's didn't have a waiting line

I’ve eaten here regularly for over a year idk what happened but the employees are very disrespectful and argumentative quality and preparation of food has gone way down assuming it has to do with lack of good employees my dissatisfaction will only go this far. The lady with space buns working the front Counter was swearing up a storm I know finding good employees is hard these day but if someone’s gonna be working the front counter they should at least be able to refrain from dropping f-bombs in front of a families. I’m not one to complain but I can’t even count the number of bad experiences I’ve had at this location.

The sign doesn’t work in the drive-through. The guide was no help the lights also blink under the drive-through. Gave us the wrong drinks place is a joke.

Got a baconator with no bacon. What a joke. Also, if you are gonna close the lobby at least just make it open for pick up orders.

Was in the mood to have a son of a baconator and fries. Love their pineapple mango lemonade, so stinking good. Union Street store drive thru was busy but moved very fast. Everyone was friendly and curious. From order to take my damn money and then all the smiling faces at the pick up window. Very impress and happy here, thank you

Food was good. Service was good also.

I hate leaving bad reviews and I get that places are under staffed right now but that doesn’t give anyone an excuse for attitude and profanity. I came tonight just to grab a snack before I had to go to work. There was a line almost out the door and a pretty good sized drive through line, it happens. But I’m pretty sure it doesn’t take 5 people to stand there pack a bag of food. There was also a younger lady with space buns in her hair dropping the F-Bomb every 5 seconds and there was a toddler sitting just behind me in a booth. They also had customers walking out because the staff would just stare instead of helping customers. When I asked an employee when we would be able to answer she snapped back with “yup in just a minute.” This place has become seemingly more slow with customer service, which is too bad because they have a pretty good flow of traffic through there.

Love the $5 Biggie bags. Good variety of choices for five bucks.

Polite,friendly and fast service. Food was great, the lettuce and tomatoes were very fresh.

Couldn’t be more annoyed with this place. I use my mobile apps all the time. I selected to use my points for a free sandwich. It asked at restaurant or mobile? I chose at the restaurant. I was told they don’t honor coupons. They could only do mobile orders. They said the Wendy’s app is a separate entity and they can’t do anything but scan it. I use the app all the time. I have issues only when using it at Union Street Bangor. This has been going on there for years. Time to figure it out.

Lines were long both inside and outside, but the workers here definitely worked with a purpose! They all had great attitudes although some customers were difficult and the lines kept coming! Reminded me of being in an understaffed Chic Fila!

It was a Wendy's. The bathroom was kind of messy and there was no toilet paper. But our food was hot.

On 6/21/23 at 10:10 PM I went through the drive thru and ordered two biggie bags with some alterations. I ordered one biggie bag with a jr. bacon cheeseburger (no mayo and with pickles added), fries upgraded to a medium, four piece nugget with sweet and sour sauce, and a mango pineapple lemonade. The other biggie bag I ordered was a double stack, fries upgraded to a medium, four piece chicken nuggets with sweet and sour sauce, and sweet iced tea. They took 5 minutes to take my order, repeating it back to me and taking a while to make any and all alterations to the order. I paid and then went to the order window. It took 15 minutes to receive my order. They put my drinks on the window and I noticed one of the caps was only half on. They never fixed it before handing it to me and it nearly spilled. While waiting for my food, I saw them looking in the bag and then checking a screen above numerous times for quite a few minutes before handing it to me. When I got home (it was my mistake for not checking before leaving) the sweet tea had no sweetener in it, the lemonade was not mixed whatsoever, the jr. bacon burger had no pickles and was caked in mayo, and there were no nuggets, yet they still gave me all four sweet and sour sauce packets

Never had so many messed up orders in my life

They messed up my order in several ways no fries and gave me a plain cheeseburger with catchup instead of a chicken blt when I called to complain I was blamed for not checking the order before I left

The meat here is real and fresh and it’s not questionable like McDonald’s

Chilly in there, but it was good

Great food,fast! Love this restaurant.

Ordered a Dave's Double and when I got home, found I only had a single.