Subway in Nashville-Davidson metropolitan government (balance) - Phone Number, Reservations, Reviews

Interrogated for producing screenshots of BOGO offered to me through the non-functional Subway app. I ordered a tuna footlong under $10 with the expectation of receiving a second footlong free (another tuna - identical) tried to show Mike (the sandwich artisan) the issue I was having with the app (he wasn't interested) I waited a solid 15-20 as he prepared the customer ahead of me a detailed order with the new $3 dipper served with marinara sauce and a custom 6" sandwich that to another 10 minutes to prepare. So now, reluctantly he's doing me a favor for honoring the BOGO coupon I am entitled to. He mentioned people produce screenshots of the web and try to beat the system. Well, my BOGO was rewarded to me through the app he wasn't interested in viewing (image attached below) I kept my order simple, untoasted, two identical sandwiches. He mumbled something about can't scan a coupon code after 8:30pm, in a curt, frustrated and unprofessional manner, he stated "I'll honor the BOGO" It was at this point I chose to audio record the remainder of my "unwelcomed BOGO usage" conversation, fueled by my previous visits usage for another coupon I produced that was an interrogation by the owner andca lesson to her staff, at my expense. My app closed or timed out during the dual tuna footlong artisan fabrication with sketchy tomatoes and brown edged lettuce. I used The "Fetch" app where you scan receipts and get to choose rewards. I purchased a $10 reward subway gift card. I fumbled through it to obtain the $10 QR code to pay for my meal. (Image attached below) This is where Mike lost his cool and insisted on assuming that I was trying to produce a BOGO couple that we both know is register code entry "FTLONG" as indicated on the apps digital coupon itself (that never proceeds to complete loading- making it impossible to place an order through the Subway app. Mike quickly became irate, out of control, and told me to leave the store. He said "I'm calling the police." I sat down in the dining room to wait for the police during which time I explained to another associate that I'm ready to pay for my meal with my digital QR gift card (image attached below) Mike said just take your sandwiches and leave. I'M HOPING MIKE GETS AN OPPORTUNITY TO READ THIS.... I WAS PRODUCING A $10 GIFT CARD FROM MY PHONE, A DIGITAL GIFT CARD MIKE! IT HAD NOTHING WHATSOEVER TO DO WITH THE BOGO YOU WERE REQUIRED TO HONOR! THE BOGO IS GOOD FOR UP TO 8 TIMES THROUGH AUGUST 25th. I'LL POST MY GIFT CARD AND BOGO SCREENSHOTS below. I ALSO RECORDED A SCREEN RECORD SESSION PROVIDE THE SUBWAY APP DOES NOT WORK PROPERTY! I've been nothing but kind and a easy to deal with, a friendly customer and purchased food from this Subway store at least three times a week. I saved all my receipts if that should be challenging (which it was, in our heated one-way conversation. Clearly my business is not welcome at this establishment and I'll be damned if I ever step foot in there again. Not solely because of the way Mike treated me, it includes another visit a few weeks ago where The owner humiliated me in front of other customers and staff on a previous entitled BOGO coupon presentation that I was 100% entitled to use and earned on the Subway app. I have everything I need to prove a discriminatory lawsuit. You don't treat customers this way or base your thoughts on speculation, assumptions and/or guess work based on the appearance of others. I want an apology from both Mike and the Owner and I will consider deleting my review. I attempted to report this incident to corporate and follow up with them questioning why after two months does the app still not work and to no surprise, I was unable to submit my complaint because they require you to select a topic from a drop down menu that offers no selection to choose, inhibiting "a ticket" submission. It's astounding how respect is given to those who carry their materialistic treasures. Had I been wearing a necktie, less ballcap... I would not have had to overwrite the previous 5 star review placed previously.

Typical sandwich shop. Everything was fresh and the staff was friendly.

Great service! Quick and easy but can still sit and enjoy if you want!

I love these folks. They work hard, the store is clean and you can't beat the price. Don't forget to ring the bell when you leave.

Delicious food. Great service. Friendly staff. Will be back!

Haven’t ate the food yet but great pickup service - it’s the little things… a genuine “have a good one” and “happy holidays” is great customer service… keep it up subway team! Picked up on a Saturday* at 4:40pm

Shorted us on the portions of meat and veggies sandwiches were disgraceful. I don't recommend this subway

This place doesn’t get enough credit ! The food is always fresh and made perfectly ! The employees always always have amazing attitudes and are always so patient despite how packed and overwhelming it can get sometimes . I’ve seen it all first hand and I come in once a week .

This guys are very nice, our subs were more than fantastic! High recommend, they served with a smile on their faces

It was ok I'm just not in the mood for it

Todo esta muy bueno ,pero por favor chequen andan mosquitos sobre la comida que esta en la vitrina

This is the best subway I've ever been too plus the workers are very delightful. Food tasted great 💕🌞 thank you crystal and mike

Ladies were quick with orders and the sandwiches were delicious. Bell ringer!

Fast friendly service, it's Subway so if you like Subway this is a good one

The most friendly people I’ve met in a long time

Ms. Donna is great! She has a great attitude

This place customer service was really impeccable I loved it everything. The atmosphere felt really nice seeing all the happy customers eating their sub and talking amongst themselves. Not to mention the sub I had was really good, it's just I wish it was cheesier like the cheese could've just melted a little bit more. But other than that you know solid work with the team at Subway.

Tiffany, Donna, and the crew are always excellent and make my sandwiches just how I like em!

The food is always prepared right . The lady's working there take pride in their work .

Usually the two ladies that usually work mornings are there and there always the best and so sweet and make my sandwich amazing and never have had a complaint here ever, but these newer people there putting in are very rude, there were three people and you’d think one of them would have good customer service at least. The guy forgot to put a my sub in a bag and didn’t give me napkins and wants to look at me funny when I ask for it to be put in a bag, also when I asked for my bacon to be cooked again because it was no where near cooked he laughed, like I’m sorry but that’s just disrespectful and disgusting when someone treats customers like that.

Fresh and tasty. I hadn't been in a while and my sandwiches that I took home to the family were quite good. All were pleased.

This Subway consistently has the freshest food and the most amazing staff. The standard here is above and beyond any other Subway.

This Subway makes a great sandwich and does not skimp nor pull apart small pieces of cheese or meat ! Yeah for this Subway they aim to please !

Good spot! They have nice workers at this one.Try a turkey,bacon,guac wrap it's awesome!

Love this place. Donna's the best

Service was great! The young adults working there were so kind and polite! Thank you 😊

This is one of my favorite Subways around the Nashville area. The staff is always very nice and helpful!

Excellent fresh made to order top notch customer service with a smile

Y'all are always nice to me and have yet to even mess up my foodz👌🏻💜

Very friendly, really good at making sandwiches to satisfy ☆☆☆☆☆☆☆☆☆☆

Everytime i come into this location they have the BEST customer service! Thank you!

Clean. Friendly helpful staff. Standard subway meal

This Subway is always Clean and the Service is Great .

Will and Luke made my sandwich and they made it very quickly

Friendly, efficient staff make this Subway 5 stars.

The place was so clean and the food was so fresh the service was great

This is the best Subway I have ever been to. Gentlemen were very nice to everyone in the subway. It was clean and they were very professional staff. There are Fresh ingredients and great sandwiches, this location is wonderful. They respect everyone’s choices. Thank you for being professional and nice.

Honestly, the best Subway I have ever been to. By far the cleanest and most professional staff I’ve ever come across. Fresh ingredients and well crafted sandwiches, this location is further from home than two other locations but we will now exclusively chose this location. Thanks for being awesome!

Clean, friendly staff and online order ready when I got there.

This location had great customer service. The sandwich makers were great not only at making the food but also just really nice!

This place is amazing!!! Friendly staff great enviroment

I want to thank Mike and Crystal for going above and beyond. It was a few minutes after closing on one of the days that we had a lot of snow. They came and unlock the door and took my order. I know they were closing early because of the driving issues and the roads starting to freeze up. My family was so thankful for their delicious sandwiches! Thanks again Mike and Crystal! Your professionalism and love for what you do really showed!

Just tried one of their protein bowls, a new item on their menu. With this option you can reverse any footlong sub into a protein bowl so minus the bread which is a great diet / keto option for anyone trying to go lower carb lower calorie for which I am and let me tell you it was amazing it's cheap I got the meatball marinara it's lower calorie huge portion for the price and employee named Walker made it for me very nice kind employee did a great job on making it I literally called the store just to compliment him on this new item and how delicious it was and a value of it not only would I purchase this item again it was so tasty, but also I would go back to the Subway store just for the fact that the employee Walker was so kind and did such a great job on making this a nice clean store one of the best subways in Tennessee and I have lived all over middle Tennessee so I would know. I would probably travel 20 to 30 minutes out of my way just to go back to the store great job Bellevue Subway!

Good food and great customer service 👍

Great food done just right! These folks are true Service people! It's like she knew, just how I wanted my Sandwich made! And Subway! They still have HONEY OAT BREAD!!! at this location, why not every location? I think Subway Corporate should re evaluate some of their changes just to be sure it's for the betterment of the consumer and not just the Company! Thanks to the Subway just outside of Nashville, TN. Great lunch!

Good place to grab a sandwich when you're in a hurry.

My favorite Subway. The staff is always friendly.

They have very fast Employees and the food was just absolutely delicious!!!

I had one of the best experiences that I've ever had with a subway here. The sandwhich was perfect and so were the staff. Everything was clean and looked fresh compared to every other subway I've been to, this is amazing. Don't forget to ring the bell on your way out!

Always clean fresh veggies. The bread is always fresh. Staff is wonderful.

Wow the service was super nice the lady pretty happy and attentive. Like no other subway.

These folks always do a good job. On top of that, as an uber driver we are offered rewards for free sandwiches and drinks from Subway and this location is the ONLY location in the area I've found that actually honors those rewards. Always friendly, and they always make a good sandwhich.

Very friendly, Great sandwiches.Always busy.

Service here is always fast and friendly! Ring the bell on your way out! My sub is made perfectly every time, thank you :)

We'll run store. Friendly service. Good healthy sandwiches.

This subway was great! Veggies were fresh and bread was amazing!

Mostly what you'd expect as far as Subway food is concerned. The daytime staff is a good mix of younger and older folks so the service is always very good( something you DON'T always get at every Subway!)

It was good. Busy store. Clean store and friendly employees.

Always busy, but are super nice, fast, and efficient!

Best 20 dollars I've ever spent

I know its 9:45 p.m. but y'all close at 10 p.m.

hung out with my friends. got free cookies. some good boys.

Always a fantastic experience. Love the owners and the crew here

I love going Subway better than those hamburger places

3 rather plain 6 inch subs and 2 drinks, medium n large.. cost $25 .. think this was too expensive!

Excellent customer service and food!

Great friendly service and nice location.

Friendly people and good food. Cookies are awesome.

Really really great subway. Fast and friendly staff. Always spotless. Huge portions. No skimping on the meat here.

Very friendly staff. Best subway.

Ken made our sandwiches really well. Very professional 👍🏻 good Subway