Based on 761 opinions finded in 1 websites
Based on 761 opinions finded in 1 websites
Opinions
Very disappointing. Horrible service, the young woman who was supposed to be our server only came over to us once. Never refilled our drinks, spilled some of our soup on the table when trying to put it down, and was seen walking around on her phone. Mind you this was a thursday night with barely anyone else in the restaurant. Also this was the worst sushi i’ve ever had, plus it took forever to come out. They advertise real crab, but it’s just canned crab, tastes so fishy. I’ve had better sushi in landlocked arizona. But the only good part of this experience was the older asian woman who seemed to be in a more managerial position. She got us spring rolls on the house for the wait, and brought us a free slice of cheesecake since it was my birthday. She constantly apologized for the service, and truly made us feel welcome. I wish she had a better staff that matched her level of customer service. Unfortunately would never dine here again. I can’t believe this place has such great reviews.
kaylee hunt . 2024-08-23
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Go here about every two weeks with my wife's family. The love the sushi and rolls from here. As a person who doesn't enjoy seafood I get the fire chicken which is also good.
William Maines . 2024-08-21
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I just ordered takeout from here for the first time and was surprised by how good the quality of food is. You can tell they use fresh ingredients and it’s crafted with care. The sushi doesn’t fall apart and is super delicious. The wait was significantly longer than I was told it would be, but they gave me an “on the house” soup which I believe is their way of recognizing the long wait. Honestly the food is so good it was worth the wait!
Tiffany Weddle . 2024-08-20
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Absolutely wonderful experience! All our food was prepared to perfection, the staff was incredible, the atmosphere was quiet and enjoyable! We have found our new go-to sushi restaurant!
Brittany Bauman . 2024-08-19
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Slow service and lower quality food. You’re better off going to other locations for faster service.
Daryl Brooks . 2024-08-18
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We went on a Sunday night and there weren't many customers. The hostess and waitress were both super welcoming. There was absolutely no problems with anything we ordered - everything looked great and tasted amazing. We will be going back to this place for a date night again!
Jamie Elkins . 2024-08-09
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Best sushi I’ve had in the area! Yama hosted my wife’s birthday dinner, and the food and service was top notch. They were so generous and even provided appetizers and dessert ON THE HOUSE! We will soon be regulars here 😀
Mark Wheeler . 2024-08-02
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Seriously one of the best experiences. They are very accommodating. My server was Alyse and she is so sweet, professional, and quick. I wish I took a photo of my food but I had miso soup, Philly roll, and spicy tuna roll. And it was presented nicely, delicious and well made. Early in my visit I was waiting a while for a seat and they apologized with a small serving of edamame which is my FAVORITE and two tiny chocolate eclairs for desert. I love this place. This is now my favorite sushi go-to spot. I won’t go any where else unless I’m out of town. Thank you! 🫶🏻🥰
Karli Osborn . 2024-07-28
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Always great and amazing service for my group of friends.
James M. . 2024-07-21
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The food was excellent, out waiter was amazing and I'll admit the atmosphere is odd, but not bad. I'll definitely go back again.
Trevor Porter . 2024-07-20
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Delicious as always, I've loved every Yamachen I've been too! There is onion in their spring rolls for anyone with an allium sensitivity
joey hathorn . 2024-07-12
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The best sushi is pretty much to places where we have been. Their food presentation is out of this world. Expect us to be back, soon!
It’s A Wonderful Life . 2024-07-02
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They are the kindest staff. The food is fresh and delicious.
Melanie Beaver . 2024-06-30
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Came with a group after graduation waited over an hour for food to be brought to the table
Christopher Ekornes . 2024-06-20
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Terrific service and amazing sushi! We will be back
Bill . 2024-06-11
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Cannot say enough good things about Yamas!! Susan is the best and we love her and her service! Food is always 15/10! Consistent, delicious, worth every penny! We always get the boat! Recommend to everyone!
Jordan Schiavone . 2024-06-05
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Best sushi, environment, and staff on the Peninsula. It's never too busy. All the rolls have been amazing. We usually get the combo #1 boat and use rewards points for another 2 roll combo. It's not AYCE, but it's worth it to bypass that. We spend about the same and get better far better food and service. It's worth a try if you've never been, and we are repeat customers. You won't regret trying Yamachen.
Matt Sayre . 2024-06-01
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We were in VA for the weekend and we stopped by to get some sushi. The customer service was amazing and the sushi was so good!!! Wish we lived closer to come back again!
Ada Montealvo . 2024-06-01
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Great service! Our server was kind and patient, offered special items on the house. The food is great. I wish I live here so we can come here everyday.
Lewen Zheng . 2024-05-30
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Rolls were great. Fast and friendly service.
Adam Russell . 2024-05-28
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Consistently tasty & service is above & beyond!
Lindsay Feinstein . 2024-05-15
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The food was very good, well it tasted very good. Aside from that, the presentation of the food was done very well. Great and kind service. Food came out quickly. Complimentary edamame? That's an added bonus. Waitress anticipated what we needed with two small children.
Martin Doxey Jr . 2024-05-11
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Our first time eating here and the food was amazing as the service!! I usually order delivery UPDATE: just received delivery and my shrimp shami had a long grey/whitish hair in the crust of the food the more i pulled the strand the more came out 😖😣
Dayjia Love . 2024-05-07
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Amazing place! The prices are very reasonable and in my opinion not expensive for how great the quality of the food is. They have the best customer service I have experienced so far, I won't be going back to Sushi King lol
Mrsz _Armenta . 2024-05-07
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Absolutely LOVE this place. Our favorite sushi in Hampton Roads. Great Food, Great atmosphere and Beyond Great service.!!!
Christy Sutton . 2024-04-29
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This Sushi & Roll House offers a vibrant escape for sushi enthusiasts looking for quality and comfort. My recent visit to this charming eatery was nothing short of spectacular, and here’s why: - **Culinary Excellence:** The 20-piece sashimi platter was a showstopper, beautifully presented and boasting the freshest, most succulent slices of fish I've had in a long while. Each piece melted perfectly in the mouth, a testament to the chef's expertise and the quality of ingredients. - **Flavorful Creations:** The specialty rolls were a delightful surprise, perfectly balanced in flavor and texture. The combination of eel sauce, tender meat, perfectly cooked rice, and creamy avocado was meticulously crafted, ensuring each bite was as satisfying as the last. - **Ambience:** The restaurant's ambiance was notably pleasant with a laid-back, welcoming vibe that made our dining experience particularly enjoyable. My wife admired the thoughtful color scheme, which added to the overall relaxed atmosphere. - **Service:** Service was prompt and friendly, with every request handled efficiently and a smile that made us feel right at home. The staff’s attentiveness ensured our evening was smooth and enjoyable. - **Value:** The pricing was reasonable, aligning well with the high quality of food and service provided. It's a fantastic spot for anyone looking to enjoy great sushi without breaking the bank. In conclusion, Sushi & Roll House is a gem worth visiting whether you’re a sushi novice or a seasoned aficionado. The combination of exquisite food, serene ambiance, and top-notch service makes it a must-try destination for those in search of a fine dining experience without the hefty price tag. Highly recommended!
Joshua Long . 2024-04-27
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It is a fantastic place with great food, taste, and environment. The orange color scheme and high booths make for a comfortable environment. It's very clean, and the server was so lovely. I think I found my sushi spot while I'm here in Hampton. I can't wait to take our visitors there when we have company in town.
Michael Woods . 2024-04-22
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You will get a large amount of great food for a great price. I recommend everyone stop by who loves sushi.
Joshua Cameron . 2024-04-20
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What a great place, went there for a birthday dinner for my grandson. Our waitress catered to our every wish. The food was fresh and delicious. For those who don't like sushi not to worry they have you covered with great alternatives.
Mark Lewis . 2024-04-10
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I went here for my birthday and the food was amazing. They even gave me free spring rolls, cheesecake AND a present ! I was blown away. Server was extremely nice.
Alicia . 2024-03-15
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Really great food at good prices. My wife and I enjoy lunch here often.
Andy Burroughs . 2024-03-14
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Amazing, amazing service, phenomenal sushi/dishes. First time dining and will not be the last! Cant wait to try more!
Paige Shea . 2024-03-13
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Great food, their combo specials are their best deals. I’ve tried Volcano and other mediocre places like Poke Sushi. This place does not disappoint, their trays are professional and unique with great tasting ginger and wasabi. They are hard workers that care about that craft. The crab is also not Krab, sorry SpongeBob fans!
Harry Ptter . 2024-03-09
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My experience at Yamachen Sushi was excellent! Not only was my sushi well prepared and a nice sized portion but the service was amazing! We ended up receiving a few dishes on the house and it truly enhanced the experience me and my two friends had last night! I will be returning and making this place my go to sushi place in the area!
Faith Odom . 2024-02-11
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10/10 experience. Delicious sushi, attentive and sweet wait staff, and a very authentic atmosphere.
Melissa . 2024-02-09
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Extremely pleased. First time eating here. I don't fake reviews. Best sushi I've had in the area. Quality: Great, not too fishy Portion: Amazing. I'm full of two rolls Roll selection: Great selection, pretty creative Packaging: Very nice I got a free cheesecake "ON THE HOUSE" They even have an app! Seriously delicious.
Tony P . 2024-02-07
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We went on a Sunday right around 1230. It wasn't busy and we were seated very quickly. Service: *Our server, Alyse, came over and brought over complimentary edemame, which was nice. *She gave us ample time to look over the menu. *Honestly, Alyse is probably the best server I've had in a while. She was super attentive, very friendly, knowledgeable, and went out of her way to ask the chef what a certain fish was for us because we weren't sure what it was. She even pulled up pictures on her phone and described tiny details to keep an eye out for. Talk about going above and beyond! Food and drink: *We ordered the avocado salad, which was good, the avocado was very fresh *The firecracker shrimp was amazing *We got the boat, option number 2 *The seaweed salad (that comes with option 2) was very good, and an appropriate portion size *The boat came with three rolls, and the chef gave us an additional roll on the house, which was super awesome... and was actually my favorite roll on the boat! *The sashimi was fresh, and I really liked the two tunas we got *We got the apple sake, which was so yummy! I like that you get to take the bottle home so you don't feel like you need to drink it all while you're there. Ambiance: *The music was interesting lol it was calm music, and then all of a sudden, I heard someone rapping about Mario and Wario 😂 I think it might have been someone sitting near us, but it was pretty funny anyway *The restaurant was nice and clean *Bathroom smelled good and was clean *There was a cute little family there as we were leaving, and they were singing happy birthday to the kid really quietly along with our server. It was so sweet! Overall, I'm extremely happy with this experience and look forward to coming back.
Ellie . 2024-02-04
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Wonderful experience, beautiful atmosphere, friendly staff, and amazing food. Great place in town to get some sushi and Japanese cuisine. Very friendly and family like service, will return.
Erik Bergquist . 2024-01-28
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Absolutely my new favorite restaurant to eat at. I can't wait to bring all my friends and family here. The waitress was very sweet and like a wonderful mother. I went here with my boyfriend and this has been the best date night we've had in a couple weeks thanks to our waitress and this wonderful restaurant. The food was fresh, flavorful, and worth the price. I had the Hawaiian roll (now my new favorite roll) it was made perfectly and the chicken ramen which I thought the waitress was joking when she said it was a big portion, she wasn't, but it tasted amazing and wonderfully seasoned (perfect for a cold night and soothing). Also, we got treated to the cheesecake and it was perfectly creamy. Even when unsure, just give it a try. You'll be pleasantly surprised how wonderful this place is.
Kaitlyn White . 2024-01-18
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My first time here I picked the Lunch Combo Pick 2 with house salad. The salad was a little light but the ginger dressing was really good. I picked the spicy california roll and Alaska roll to test out. Both rolls were really good quality. I actually stopped eating sushi for awhile because of the bad quality I was being given. I will come back and order sushi again from this place
CC T . 2024-01-16
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My favorite sushi place around!!
Katie Bourne . 2024-01-02
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Just excellent. Great sushi. Great service.
Tim Knight . 2023-12-23
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Amazing sushi, amazing service, clean place! By far the best sushi spot in VA/Yorktown
Hanney Tabago . 2023-12-16
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Staff was slow to greet me, My food had good flavor, but compared to Sushi, I have had it was lacking in presentation and amount of fish on rolls. Cost was still the same as other Sushi establishments I frequent.
Kris Akins . 2023-12-14
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Great food and service honestly the best sushi I have found in the area.
Randie Hessler . 2023-12-12
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I wish I could give this restaurant 10 stars. The food: immaculate. The atmosphere: perfection. The service: unparalleled. My friend and I came to Yamachen to celebrate her birthday, and I don’t think we could have had a better time. I can’t wait to go back.
Genevieve Busch . 2023-12-03
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The place is beautifully decorated. The sushi was fresh, reasonably priced, and in large portions. The spring rolls, seeweed salad, and cheese cake were also wonderful. Great service! I would return!
Pearl Scott . 2023-12-03
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Walked in an hour before closing (8:30) on a Sunday night, three adults and one toddler. The service from start to finish was SUPERB. Warm, attentive and friendly. The food exceeded expectations, too. Plum wine, miso soup, Yakisoba for me. Husband and SIL got a roll each, they threw in spring rolls and cheesecake on the house(what?!) We’ll definitely be back and bring more company along!
Deidre Goralske . 2023-11-27
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Best decision. The food was perfect, exceeded expectations. The service was impeccable, and there are few places that compare to their service. The entire atmosphere is both professional and comfortable with a modern design. Unparalleled experience.
Nick Goralske . 2023-11-27
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Friendly and attentive staff! Everything was plated beautifully, was and very fresh! Look forward to returning.
BullPines LLC . 2023-11-16
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Great place, awesome price, well made food. Highly recommend if you like sushi!!!!!
Scott Wilkens . 2023-11-16
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Best sushi I've had on the Peninsula!
WVA3 . 2023-11-11
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Not only was the interior beautiful, all of the employees were so friendly and a delight to talk too! The food was delicious and worth the trip. Our sever was fantastic and she made us feel so welcome :)
Zack Spiegel . 2023-11-07
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Fantastic atmosphere, service, and food. Highly recommend! The staff was super friendly and attentive, and we were served some free appetizers along with free cheesecake. Honest to god, best cheesecake I’ve ever had in my life, and I typically don’t like cheesecake. Highly recommend this restaurant!!
Sean Donnan . 2023-11-05
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After 1 visit this place is my new favorite place to grab sushi. The atmosphere was warm and inviting. The service was PHENOMENAL. I cannot say enough good things about this place. They gave great recommendations as we were in between a few different rolls. We will be coming back every time we crave sushi!
Nicole Smith . 2023-11-04
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Best sushi restaurant in the area!! We eat here at least once a month. My 7 year old loves sushi and requests to come here. Great food and great service :)
Kelsey Obara . 2023-10-14
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Food was great and the service was even better. We’ll be back!
Derek Brink . 2023-10-12
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Easy review to give - the sushi was delicious and reasonably priced, the waitress was very nice and attentive. She spoiled me with free appetizer and desert. I'm from another state, so I can't frequent this restaurant (and I would) so the least I can do is leave a review. Highly recommended.
Keenan Rickless . 2023-09-27
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This was a definite authentic, style Japanese sushi experience. All sushi was fresh, and delicious. The Miso soup was great. The gyoza, egg rolls, edamame were too. The server was polite, timely, helpful, offered good recommendations, and we will be back. We didn't have a single compliant. Please support this sushi restaurant. 🙌🏼👍🏼
Aylin Shamp . 2023-09-16
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This has become one of my favorite sushi places. I always order the shrimp tempura roll. It is delicious. The salads are also always fresh.
Joyclyn Kananen, REALTOR . 2023-09-11
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We have been several times and every visit has been a 5 star experience. Alyse, our server, is hospitable and sincere and the sushi is incredible. Restaurant has a lovely atmosphere as well!
Kayla Dupree . 2023-09-10
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I had a wonderful waitress who struck up a conversation that I enjoyed. First time getting sushi in a long time and I was not disappointed. Their rolls are large and very tasty. I will definitely be returning.
Mark Hewitt . 2023-08-31
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What are the best sushi places I’ve ever been to.
T.C. Sheridan . 2023-08-23
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I love this place. The server's are as good as the food and the food is amazing.
M Hagley . 2023-08-22
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Great quality, fast, great sake. 1 server and she moved quickly with little wait. Def stop by.
Randy Burleson . 2023-08-07
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Finally doing a review and this was our 4th visit here. Im from Hawai'i and sushi is a comfort food of mine. I miss the island food, and finding a decent sushi place has been a challenge here in VA. We have been very pleased with this establishment! It's not exactly like Hawai'i - but it's as close as I've gotten to it since leaving 2 years ago. There's ample parking, and the decor is nice with lots of seating. If orange is your color? You'll love sitting in this restaurant lol! We have been met by this amazing waitress every time we've visited. She has stellar customer service, and presents herself so well. She's diligent and very kind, we absolutely love her. The restaurant stays cool, and that has been welcomed since we're currently in summer and the heat has been brutal. On this particular visit, we ordered the kani salad (delicious!) And the boat combo A. They gave us edamame on the house, which we ate with soy sauce and it was lovely. The boat that is pictured has an extra roll that they gave to us on the house as well. It was delicious and we were extremely grateful! The food is well prepared, the portion sizes are awesome, we never walk out hungry. We always have cute bentos with our left over pieces! The price for the quality and quantity is awesome. Especially in comparison to the other sushi restaurants we've tried, where quality was definitely lacking and they're much more expensive. They also have the utensils packaged. It's cute, sanitary and it comes with a large napkin, chopsticks, a fork, and a toothpick. The essentials, and a nice touch with the fork for those who aren't quite comfortable with chopsticks. Our food always comes within a decent timeframe, and the presentation is lovely here. Drinks are refilled accordingly and every time we have visited, they have always given us a cheesecake on the house. We love the freebies, but would honestly come here without them because we love the food and service! Always grateful nonetheless! I do also want to note that the bathrooms are neat and clean. I appreciate the attention to detail and the cleanliness of this establishment. It's a big thing for me to eat in a clean place and the bathrooms are no exception. Too often do I come across restrooms that are dilapidated and filthy. It really grosses me out to know that I'm eating somewhere that doesn't prioritize cleanliness, so this place checks everything off the list for me! We have enjoyed every single visit, and highly recommend this place to try something new - or to see if the quality matches your standards! Hopefully you'll love this place as much as we do! Happy eating!
Niamh Anisam . 2023-08-02
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Excellent food and quick service. Came in here with my family and they gave us complimentary desserts to boot. Would absolutely recommend to anyone coming through.
Alexander . 2023-07-23
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