7-Eleven in Lakeland - Phone Number, Reservations, Reviews

Worker was rude and complaining about another employee to a co worker. I was going to buy a glazed donut that clearly said $1.49 and the girl tried to charge me $1.69 said that it rung up that way and she wasn't going to change it. She differently is not a people person. She acted grumpy when I walked in the store and stayed that way. I wouldn't come back here. And the bathroom was nasty. You can tell it hasn't been cleaned in a long time.

Thanks to the store owner for his help

By far is the worst 7/11 when it comes to customer service. Please do not ask questions or attempt to engage with the short Indian man. He ignores you and is never ar the counter when you want to check out.Please do not expect manners, a greeting or any type of appreciation for you spending money at this place.

This is literally the worst 7/11 in Lakeland. Most of the workers there are rude as ever the skinny brown hair girl cursed me out over 13 dollars because she don't know how to work the system and I tried explaining it to her and she cursed me out in front of the whole store no surprise she looks like she is on drugs. The owner really should rethink his employees.

The bathrooms are absolutely disgusting. They don't have any hand soap or hand sanitizer and no bag hooks. So you get to put your purse on their nasty floor disgusting I can't Fathom, any establishment not having hand sanitizer and hand soap. After we just went through a pandemic and are still very much Viruses everyday. How does that employee wash their hands?

I always shop at this 7-11 and I have never had a problem before today. I would give it 0 stars if I could. My 13 year old daughter and I went to this location today to by gas and turn in (WINNING) scratch off tickets. I handed all 3 of my tickets to the cashier. She scanned all 3 and I hear the machine make the sound it’s supposed to make when the ticket is a winner. I also scanned the tickets before hand at the self scanner before approaching the counter they all said “WINNER “. The lady says to me “ the tickets were already paid to you at another store”. I had a$100, $5, and $4 winnering tickets. So I said “ this is my first time turning these tickets in and the machine just said winner” . Anyway she then tried to keep my tickets and money and cursed me out in front of my daughter. Called me name and stuck her middle finger up at me. I threatened to the cops and demanded the owner come to the store. I will (NEVER) shop at the location again as long as she works there. I have NEVER been treated like that before. Lucky my daughter recorded the whole thing and there was another customer there to witness the whole thing. She tried to steal money that I rightfully won and totally disrespected me. My birthday was going great until I ran into her.

Why don't you clean the bathroom? It's disgusting. Why don't they clean the bathroom? It's disgusting.

Don't bother checking the price labels, they over charge at the register and won't fix it... "that's what the button says so that the price" nice little bait and switch

November 18th I paid inside for $60 worth of gas. Pumped $39.xx in my car. Never received the remaining amount back. Manager is never there, corporate hasn't replied to me. How is it okay for this company to just keep my $21? Never using 7-11 again!

The 711 on North side By Walmart is one of the nastiest 711 I've ever seen they're so understaff Never cleans anything no paper towels and either the bathroom or the store and the lady that works there in the morning never ever cleans the bathrooms they look the same every single day

711 Can do better. The parking lot was filled with trash. The store is dirty the grill that keeps the food warm looks like it's never been cleaned. 711 owners are from India or something and they are mean, disrespectful and greedy.

worst 7 eleven location in lakeland

Man at the register was rude and unhelpful.

Worst 711 I have EVER been too rude employees and very dirty not stocked well either

The apple pay feature doesn’t work at any pump even though they all have the “hold iphone here to pay” decal. Total inconvenience both with time and financially.

Horrible customer service. The guy that works as the cashier Needs more training on how to speak to a customer. Every time I go in there he is rude and has no sense of friendliness.

The cashier was nice and helpful.

Friendly staff... good selection and clean bathrooms

They have gas. No water/cleaner in the window wash buckets. No hand sanitizer in the dispensers.

Pretty desent customer service. Older cashed with white hair has been rude on several occasions. One thing that makes me uncomfortable walking in are the homeless people that constantly hang out by the doors.