Based on 1.588 opinions finded in 1 websites
Based on 1.588 opinions finded in 1 websites
Opinions
Very friendly employees. Food is excellent
Emma Caponera . 2024-09-07
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Food is usually fresh. Service is average. Lobby is usually dirty.
Michael Pankhurst . 2024-09-05
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New garlic petite sandwich while good taste, IMHO is not worth the price. Update -Potato cakes are back
David Greck . 2024-08-21
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Customer service is most definitely not on the menu!
Ceveryn . 2024-08-16
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Skimpy sandwiches for the price. If your going to charge that much it's okay but you can't be skimping in the meats.
Judy Crouch . 2024-08-13
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Fries where cold bacon was dry sandwich tasted old and was luke warm at best .
Stephanie Richardson . 2024-08-10
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I have been living in Orange Park for 6 monthsI have been in other Arby's but I prefer this one on Wells Road Great customer service great food and very clean
Robert Craft . 2024-08-07
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Complete attitude issue with young man at the register. Not sure why he seems to hate people but not a good look for Arby's. The food tray was literally thrown on my table. The fries were hot and worth ordering but the prices are getting too high. The sandwich had a good bit of meat when paying for a double but the cheese was less than an ounce. They gave me another small container of cheese but the product served looks nothing like the appetizing pictures of hot fresh food. For the price I am not inclined to return and the attitude has been returned with this review but I still stuck to the facts. The restaurant is well kept up and appears clean. It was not too busy and the wait time was good. Still, I won't be back
Matt “GenXBiker” . 2024-08-05
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Man, when I am craving a roast beef sandwich... this is my spot! And the jalapeño poppers with bronco sauce....ummm umm!
sharon holman . 2024-07-25
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Cookies is broken in pieces. I want cookies in perfect cookie they give me break cookies
judi mcelmurray . 2024-07-10
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Great service and fabulous Shakes!!!
Ilbia Rodriguez . 2024-07-04
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They have the meats! Also very clean location with excellent service and quality. Personally a favorite for quick mozzarella sticks, not easily found almost anywhere else.
Durand Somerville . 2024-07-02
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I really couldn't rate this place very well as their app never works & when you go there, the attendant must be told to say 'We don't know anything about online things. We don't know why you called a meal that name, ' we've never heard of a hamburger meal deal before?' You will have to try & pull up & try to access your app. & see if it works outside. And both times we left & went somewhere else to order food.
Susan Patrick . 2024-07-01
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Very short handed 20 minutes wait
Sylvia C. . 2024-06-18
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I had the best service here tonight, I made an online order with a 1 time 5 for 5 deal and sent it to the wrong store. After canceling that order I came into this location to a a bright smiling face the manager Tiffany was so helpful and kind to help me and get my order placed and quickly Arby's this is one you want to keep , even seemed they were short handed the atmosphere she presented to her customers was amazing! Thank you so much for your help Tiffany!
Bryan Hakes . 2024-06-15
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I walked in and it was 4.17 minutes before I was even looked at. that all had their backs to me and one other person who was also waiting. I ordered a medium curly fry’s. look at the pic. This is what I got. Sad. Roast beef sandwiches were good. Restaurant was clean
Joel Fallon . 2024-06-04
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Bathroom was filthy and management knew about the toilet being stopped up. They had done nothing to fix it.
James Buckner . 2024-06-04
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I went threw the mobile app and order milkshake when I got there they told me oh we don’t have milkshake so they had to ring my order again without it and the other charge will be refunded I still haven’t got it 2 months later N the nuggets are dry
Valmira Cifligu . 2024-05-17
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Pulled up to drive thru to order, no response for almost 5 mins, I speak up to see if your even open at 3pm, and told to wait a moment, waited another 7 mins and left, and no one was in the drive thru. Way to go team
John Hardyman . 2024-05-15
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The app is screwed up, every time we’ve tried to order in app, and we’ve tried on four different visits, it says the “time isn’t available “ for pickup no matter what time we put in. There was no one in the restaurant and three people saw us walk in and it took 10 minutes to get someone to the regular. As usual the food was great, we had the Classic Beef and Cheddar, mozzarella sticks and jalapeno poppers. The customer service needs improvement and the app is definitely sub par.
Jolene Carney (Jo) . 2024-05-04
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Drive through puts the slow in fast food.
Eric Wiewel . 2024-04-25
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Last three times we have tried going to this location they were out of roast beef. How?
No Name . 2024-04-21
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drive through didn't greet me and made me sit for 10 minutes before acknowledging I was there not happy with the service I received
Timothy Higgins . 2024-04-08
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Extremely understaffed, took almost 30 minutes to go through drive thru.
Robert Hartley . 2024-04-07
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everyone was super nice and very fast service, food was hot n fresh. everything was great.
Oscar Couch . 2024-03-26
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Food was good the price was reasonable they have very polite staff
Tanya Smith . 2024-03-19
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2nd t9me u have been to an Arby's. Good food.
Pat Davis . 2024-03-17
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These incompetent employees have no regard of anyone else’s time because I stoped here on my lunch at work and these people tell me to wait my full 30 minutes at this god damn call box where you order. I don’t care to know what they were dealing with but I wasted a whole lunch. It feels like they owe me a free lunch after all the inconvenience
jessica civiletti . 2024-03-14
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Dashed Here quite a bit decided to order fries here and pretty much got the leftover cold fries that have been sitting there for over seven minutes and yes I can tell how long the fries been sitting there dry and cold fries when I pulled up to get my fries completely disappointed with the fries And that’s all I ordered thank God
Mick Smith . 2024-03-13
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Great food, slow service today, 20 Inquest in the drive-through
Scott Ferris . 2024-03-12
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Always a quick trip through the drive through, polite staff and quick service.
Tim Watkins . 2024-03-11
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They have meat based plant items for you freegans!!!!
Charles Fine . 2024-03-09
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This place has always been the worst Arby's I've ever experienced, which is saying something because all the ones in this area seem to be terribly slow and completely disinterested in serving customers. I went by about half an hour ago and 2 cars were already in the drive thru. I was able to listen to a full 3 and a half minute song before the car at the speaker drove around. I thought maybe they just had a big order. But the car in front of me pulled up to the speaker and sat there for another 3 minutes without having the chance to order. I had my window down and no one said a word through the speaker. Luckily no one was behind me so I was able to back up and leave. Every time I go here the wait times are ridiculous and now I just give up. I'm never going here again.
Kate Smith . 2024-03-08
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I went through drive through yesterday around 5:30 and the lady on the speaker was very rude!! This is not the first time i’ve had a bad interaction with her!!!!
Taylor Talton . 2024-03-04
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2 Fish Sandwiches for $6 bucks... can't beat it ! I'll be back 👍
J Riz . 2024-03-02
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Tables dirty, food shrunk and is now tiny. Not really worth it here any more. There was no wet floor sign at the drink machines where there was a massive puddle, there were no lids, the drink machine shot a second spray on your hand (and all over the floor) when you went to fill your drink. Really gone downhill.
Cameron Lennox . 2024-02-27
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We were on our way and found this establishment, good service and fast, good food.
Luis Cabrera . 2024-02-24
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My family went in on Tues night took forever for staff to acknowledge we were there finally got food not great quality but what made it the worse was employees were loud and talking about someone who was fired the previous week and how and why she was fired angel in drive thru was the loudest about it not caring customers were present this is unprofessional and unexceptable it upset my whole evening I called and spoke to gm about it but I want to speak to district manager as well
Cindy George . 2024-02-22
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The lat3 times I was there they didn't give me Arby's sauce even though I asked for it. They rush you away before you can make sure your order is right. I am just tired of dealing with them.
Kevin Dobson . 2024-02-02
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Staff was courteous and efficient. Drive-thru wait times where phenomenal. Food was hot and fresh. Tiffany with the voice of an Angel was a blessing.
Gary Wallace . 2024-01-29
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Hell, what can u say the Arby's roast beef is king. Quick service and very clean restaurant.
Matthew Wishart . 2024-01-26
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Food is okay. Drive thru takes too long. It’s quicker to drive to the Arby’s on blanding if there are more than four cars in the line from the speaker box.
Justin McLaughlin . 2024-01-22
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Good food, passing service, Above mediocre.
Allen Justice . 2024-01-16
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I went in just after 8 pm to get a chocolate hand made milkshake. There was only 3 employees the cook the drive thur window a lady there who was helping drive thur I stood there from 10 to 15 minutes not even being knowing I'm there. I had to make my present be known . She made my homemade shake. I Then went to get napkins and a straw. There was no napkins in the lobby. I had to ask for napkins and the lady gave me a dirty look. She was not professional. If I could I actually would give no stars I would.
Belinda Edwards . 2024-01-09
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Polite staff clean store.could use a bit more training. When I was a kid I used to work at McDonald's and something we were told was to take the order of anybody standing at the front so the kitchen could get to work on getting the order. The young lady at the front tonight took an order filled it took an order and filled it but outside of that it was a good visit it was only two people ahead of me not that big of a deal.
J. J. . 2023-12-29
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Arby has a different style and taste to be honest I had a different idea of what roast beef taste like the pict is different from what it actually looks like. any how it taste good but not what I was expecting the pita bread with the lettuces and tomatoes along with the roast beef was fresh and the French fries were hot and fresh customer service was on point I'm going to try the chicken sandwich next in the pita 🍞 I welcome all floridans to come on down where they got the meats!!!
Jay Lee . 2023-12-27
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Well for 25 for two roast beef that was nasty an then a shake it was good an the fries were so oily I ant even eat none of it
Lannie Patterson (BAMBAM) . 2023-12-21
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Great place! Very friendly! Hasn't messed up orders so that's a plus!
mindy brown . 2023-12-15
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Tried the good burger meal here it was good. The food came out fast. I overall didn't like the one girl running drive thru but it was still a good experience.
Alexa Marie . 2023-12-11
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I love Arby's but they were real busy and short-staffed at the time I was there. Atmosphere was neither good nor bad, it was typical of a fast food establishment. The sandwiches were good as well as the fries. The fried Mac and Cheese was decent but not worth the price I paid. The apple pie barely had any filling in it but at least the crust was flaky and warm.
David Looney . 2023-12-04
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Food had way too much sauce otherwise good
Carol Willard . 2023-11-24
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Horrible place. Some dyke acting chick gonna need a attitude check. Needs to be shown a real boy. Not even worth a real man's time. Horrible service. No wonder she turned out that way
Cwl Will . 2023-11-19
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Ordered 2 # 11 modifying ingredients. Order was perfect, cashier was professional and courteous. Labby was comfortable and most tables were clean. Food temp and quality was great 👍
Betty Batan . 2023-11-15
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Been eating Arby's for over 10 years and even worked there at one point. Always loved the Ruben sandwich and I got a sandwich with a slice of paper as meat. Not literally paper. But I got crapped on my meat. Never will I buy a rudeness sandwich again if 3.5 Oz of meat weighs out to that kind of sandwich. Told manager and she said that's what it weighs and that's it. No accommodations or a remake to insure I was getting the right sandwich. 8$ dollars for mostly Sourcrow no meat. Highly Dissatisfied with my meal. Will be a long time before I go back. At least this location.
Michael Kraemer . 2023-11-11
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So convenient for us, about a 3 minute walk from our home. We just dropped by for a medium size drink, that’s it. Clean store, it did however, smelled a bit weird upon entering. Don’t know what it could be. The cashier was new, they were training him as he took our very small and simple order. The staff were friendly. No complaints there. Drive-through available!
J G . 2023-11-08
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Still good to go to after all these years.
Punkie Zee . 2023-10-30
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The top bun wasn't fresh but the food was great. Sure miss those potato cakes
Mike Swyers . 2023-10-20
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It's been getting an F from me for a while. They ignore you and then make you wait while they inch their way to finish line. They've become the classic "if your head is dumb the body follows!)
Kimberly Stafford . 2023-10-19
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The place looked closed, but the employees assured me they were still open for hours yet, so went ahead and ordered a couple of French dip meals. It's a shame they don't have Arby's sauce anymore, which is really what made the roast beef, but at least I can drown it in cheese and bullion water, so it'll do. The price is definitely right for this market. Thanks for being the last remaining affordable option!
Christopher Booth . 2023-10-05
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Food was good, and they got my order right.
Austin Rolland . 2023-09-28
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I've been going to this locations for several years, & the customer service has been outstanding each time. Glad to seen the 2-5 PM menu back
Pedro Garcia . 2023-09-26
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I spent 10 dollars on 3 fish strips and fries. Not at all tasty and the fish was a a little bigger than a chicken nugget. After not having Arbys for about 8 years I am good. Me no go back!!
Kay Welch . 2023-09-17
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Very nice employee at window :) Beef & Cheddar great as always! Large curly fries is REALLY large. So good, but I'm about to bust...
Louise Cruz . 2023-09-16
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They quit giving military discounts so where quiting them
June Courtney . 2023-09-09
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Chicken fingers one was iced cold...how???? Will not be back.
Nancy Tidwell . 2023-09-04
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Everyone just looks happy 😊 food came out pretty fast and fresh! Keep it up. Stopped for a quick lunch break . Quick in and out . Thank you Arby’s on wells.
Katherine Coaboy . 2023-09-02
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My experience in this Arby’s location was phenomenal ♥️ A big thanks to the Manager Liz which she went up and beyond on her service towards me . She is professional and I loved her great attitude, it’s great customer service like she provided that makes customers like me come back and I will for sure bring my coworkers to come with me on our future visits 🙌 I will definitely be back for the great food but specially for the great service Liz provided on my last visit.
Beauty Within You . 2023-09-02
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After telling me they toss the boneless wings themselves I asked if they could sauce on the side. The manager said no and they also admitted it was just the nuggets they use. I don't understand why leaving the sauce on the side was such a big deal, it is saving them time actually, but I left without buying anything after waiting for 5 minutes for a clear answer about sauce on the side.
Tommy Cascante . 2023-09-01
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Arby's fries are not all that good sorry but i love the beef and cheddar sandwich and the hash browns are my favorite
Clarke play list . 2023-08-31
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The manager was great and so was my cashier Jen! She was awesoem!
Angela Dubay . 2023-08-19
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So sometimes they just dont come to work and the store stays closed. Sometimes they dont order enough food and just run out. Its wild that something hasn't been done about this store.
Bryan Dickinson . 2023-08-15
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Best meat in town for the price! They have new hushpuppy breaded fish strips now that are THE BEST IN TOWN!
Michael Rockwell . 2023-07-29
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If i have to have fast food this is one of my go toos. ARBYS in general is good.
James Olena . 2023-07-27
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Out of roast beef, no napkins, hair in my food, probably won't be back
J J . 2023-07-23
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Very nice atmosphere and services was amazing. Food was good too🙂
Toshia Mcswain . 2023-07-13
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Horrible service!! Uber drivers definitely avoid these ride people !!!!! Manager is no better !!! Just trash store
L Stan . 2023-07-09
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Mmmmm.. yes they do have the meat 😍
Amber Parrish . 2023-06-28
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Good was good but the drive thru service was terrible. Older, red haired lady was rude and obnoxious.
Jennifer Quackenbush . 2023-06-17
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Average food if your looking for fast food. Waited for food for a few minutes after paying, but food was hot and fried were fresh.
Leah mansfield . 2023-06-02
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Freshly prepared, very good food.
Donald Trbovich (Turbo) . 2023-05-30
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Aways great tasting food and service.
Dennis Sullivan . 2023-05-19
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I had almost forgot how much I liked Arby's. I have always favored their Market Fresh sandwiches and I couldn't resist trying the new Chicken Pecan. The sandwich had good flavor that's if you could keep it inside the bread. The salad itself didn't stay together like you would think it would. It was falling out all over the place and it definitely could have used some more dressing (a little dry). Good flavor but don't eat it in the car. Everything else was great as usual and did I mention their amazing turnovers. If you haven't had one, they are a must.
Laurie . 2023-05-13
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Too much buffalo sauce in the chicken wrap
r. xavier . 2023-05-05
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I ordered from door dash. Order chicken strips. Received overcooked, inedible, thin chicken slices and crumbs. Not ordering from here again.
Elizabeth Mock (E.J.) . 2023-05-03
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I see somehow my review was removed. My daughter and I had purchased a slider bun to feed a momma duck outside that was sitting on her eggs. The cashier was hateful about selling us the bun. When we went outside to give the bun to the duck an employee chased me and my daughter outside and took the bread from the duck. She took food that I purchased directly from the duck while she was on her nest!! Let me be clear the people at this establishment are cruel and absolutely heartless individuals. What comes around goes around and I hope it comes around to you double.
pnkrae . 2023-04-21
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This has been my go to spot for awhile now and the only location I come to, I have never ever had any issues nor any complaints since day one it's always been nonthing but good. The store is always clean and very well kept and always stocked with all the necessities you need while dinning in, food is always fresh and your order is served to you quickly never any excuses or delays. The atmosphere and vibe in here is amazing and is why I always dine in, as soon I walk in I'm always greeted and welcomed by the staff and treated with the upmost respect. I always have wonderful conversations with the employees I've gotten to know many of them very well, the way they handle themselves here is just professionalism they are all good people. Staff works hard and proud of what they do and I noticed a big part of that comes from the Assistant Manager Andrea, she runs this store as it's her own and operates it very efficiently and it shows. She cares about her staff treats them with respect and always works alongside with them, they work very well as a team due to the staff looks up to Andrea and know she is there for them and can count on her no matter what. Want to thank the people here for your hard work and dedication and for always making feel welcomed, appreciate you all keep doing what you do because you guys shine and I ring that bell when leaving acknowledging you for that thank you.
Luis Luna . 2023-04-20
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Non they need to have someone at the window that understands English. They are very rude and lost a customer for life.
Lyn Kraft . 2023-04-11
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Always like Arby's. For some reason it really sent my blood sugar up this time. I'm sure it didn't have anything to do with the apple Danish :)
Kevin Blount . 2023-04-01
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Love this place. Friendly counter people. Awesome management.
Will Zaboski . 2023-03-31
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I work nearby and went there on my break, and will definitely come back, very clean, very organized, very friendly staff good food nothing tasted old or stale or anything, even had a laugh, doin a great job!
Giovanni Santos . 2023-03-28
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Love Arby's food and staff! Food always good and delicious and the staff is sweet and courteous! Never any screw- ups on our orders! Prompt and on time too!
Robert Kluytman . 2023-03-28
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I can't say enough about my late night snack-venture! Despite some technical difficulties, everyone (especially Breanna, who took my order) was so professional, kind and wonderful. So refreshing and lovely to feel so cared for at a fast food joint! Thank you all <3
Rachel R . 2023-03-23
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I had the fish sandwich that my friend told me about I wasn't disappointed,it was dropped fresh and so delicious 😋
Melanie m. . 2023-03-19
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I just left this restaurant remind you it’s late but dang why give me a sweet tea that nasty and bland it had to be the last of the tea $21 and 20 mins to get there smh I already know if I call no one is going to answer I wanted to enjoy my food this is not right or fair if they didn’t want to serve it right why serve it. Can’t treat your customers like this
sherry knight . 2023-03-03
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Good food fast. Everyone was very friendly and gave great service.
Amy Bragg . 2023-02-05
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New PRIME RIB SANDWICH THE BEST YET...
Anthony Gioia . 2023-02-02
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Always quick, as always clean, always good food. Shake Machine was broken at 6pm on a Monday night...HMmmmm
Carmen Musielak . 2023-02-01
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It's an arby's. What kind of atmosphere do you think?
James Johnson . 2023-01-15
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Arby's is pretty well always good every now and again they might mess up an order or be out of mozzarella sticks which is my go-to other than that good people good food
Kenneth Vayo 2 . 2023-01-11
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The server at the drive-thru window was pleasant and she gave the correct change. The fish sandwiches could have been warmer.
William Henry . 2023-01-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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