Burger King in Springfield - Phone Number, Reservations, Reviews

A good place for a quick meal, eat in, you'll enjoy it.

Drive thru took 20 minutes (3rd time this has happened). They don’t have their stuff together and I don’t recommend eating here cause you will be waiting a very long time. They are not organized, and cannot function as a restaurant. I’m surprised Burger King in general, has allowed for this service this long.

Great food super friendly crew.

Ms Anne is great. Friendly and quick, always smiling. Thank you

I ordered a #1 at 11:00. Drove up to the window to pay and pick up, no other customers there, I waited and waited and waited. 15 minutes later I drove off. No one spoke to me or collected money. NOTHING!!!

They food is not good I seen riches

No onions rings, icee machine down, got the wrong sandwich but was already too far away. Just very dysfunctional.

I went to this establishment, ordered a meal and the female that took my order stated I would have to get sweet tea or orange juice because the drink machine is out. I don’t drink sweet tea so I asked for orange juice. I was told I had to pay extra for Orange juice. When I asked why they told me because it’s Orange Juice and it cost extra but you offered either sweet tea or orange juice. I asked if I could just get a large cup of ice. I was told I would be charged for the cup of ice. I asked why I would be charged and the male at the window said because it’s a bigger cup than what comes with the meal. Everyone acted as if I was bothering them. It’s hot and if you don’t have drinks that’s the first thing you should tell your customers and don’t offer alternatives that you’re gonna charge extra for. Make it make sense.

One of the best burgers kings I’ve ever been in. Everyone who works there is very nice. 10/10

Everything was great again today.

Besides the ten minute wait at the drive thru with the rude people behind the mic, we've been sitting outside in the heat for 20 min. Ridiculous

Every time I come in to this location, they are short staffed but the crew is always courteous, friendly and working hard. My food is always fresh. The manager who is there on Sunday days is so sweet and professional every time I see her.

Okay this location is very lively! The person who I delt with was so welcoming vibe. And patient! They were clean and the food was good and not a mess.

That team of workers and did a great job and the food presentation was the best I've seen in a long time at a fast food restaurant great job guys and gals

Been driving all night and according to the Burger King App this location should been open. The app took my order but arrived only to find out the was closed until 5am in their drive thru according to the mgr on duty. So Google shows them opening at 7am … all I know is I’m starving after helping out tonight and went thru the Burger King app to get my refund so I can go to Waffle House….only to be told this refund will take 5/7 business days ???? Yeah I’m very mad bc they took my money on falsified info on their app and to withhold money from people these days is clearly unacceptable!!! So I WILL NOT BE USING THE BK APP AGAIN … no free cheeseburger after $50 {apx} worth bought food is worth all this!!! Bk return my funds as fast as I gave them to your company!!!!

This is the absolute worst Burger King I’ve ever been to. The staff are so rude and unprofessional I honestly don’t know how this place is still in business, they don’t even deserve one star! Shut this place down!

Every time I come to this location my food is fresh and the service is AMAZING!! These people never fail to lift my spirits and just make the whole experience full of love! 10/10 every time!

No sweet bacon jam for the advertised sandwich.

They wastes people’s times . Asking them to do an interview but then when you get there they’re not there or they tell you they aren’t hiring . You literally scheduled an interview with me?? They probably treat their employees like trash . Also I always see people waiting so long for their food

I had a very positive experience, I ordered a triple whopper with cheese and bacon, this sandwich was on par with full service quality. Will definitely be back for the friendly service.

The absolute worse experience. Long wait times at both the box and after paying. Food was disgusting and nauseating. Please spend your time and money elsewhere. This is a dumpster fire supported by friends and family reviews.

Food tastes good but they mess up orders alot

Very friendly and the food was hot and fresh.

The best cook ever, Good job manager who higher Savon Miller and corporation pay attention cause he deserves a raise

The drive thru.employee was really messed up and forgot half my order!!!

Usually very good ! Lately if ketchup is put on it , it just doesn't taste as good to me !! Think it is the Heinz brand !! Hunts brand taste better to me !! Keep seeing messages not to eat Heinz , for safety reasons !

Now that Mr.Daniels is running the store it's amazing

It depends what time and which one you go to. And even then, it's not guaranteed. It seems to be that way at Burger Kings IN EVERY STATE. You would think after so many complaints about staff they'd realize the problem and fix the issue. That'll be the day!

Food quality is terrible Always don't have something No tomatoes on anything for the past 2 weeks

New chicken wraps are delicious, and fries were crisp. The soda machine might have been going out though soda tasted off.

Been waiting for over 10 minutes now, was told to pull forward while we wait for out food. Attendant had to ask for our order several times, when we got to the window she was on a phone call in the window.

Always got and fresh. The mgr is outstanding

Burger King seems to be the only place that's got good food left we had affordable prices

Great service. Brand new building and staff. Great customer service Whopper was too salty but the fries were great. Fresh, hot, and crispy

Servers were not in any hurry. More interested in having fun than being efficient. Don't mind a pleasant workplace but not at the cost of customers' time. Almost 30 minutes to order completion. Not exactly "fast food"!

Came thru later than I would like to and everything was made hot and fresh to order. Spot on.

Store was clean and staff was extremely fast and friendly! I will most definitely visit this store again. I will also like for Willie to be recognized, he was extremely nice and helpful with amazing customer service experience! It’s because of him and the other staff members that I will be back to visit this location. Thanks for all you guys do providing, fast, friendly, customer service and a clean environment.

Was pleased with the service and food at this location. GM Willie Daniels was very helpful when inquiring about items they had on the menu. I received the food in a timely manner and my order was correct and hot. Excellent customer service

This is the slowest burger king in town.

Lisa was the manager when I was there. She was very nice and my order was correct.

Gave my kids a crown instead of a kids meal toy

Needs workers... but the 2 there need a raise! They were running the whole restaurant by themselves...

A little rowdy maybe it was just the day

Disgusting, management standing around in back while 2 people tried to run front, homeless people sitting in lobby with food and drinks from elsewhere

It's about time that we finally got our Burger King back in Callaway. Panama City. Stay on top of your game BK. Love you ❤️

I don't come often but when I do come I always see her working, the nametag say Destiny she is very sweet and has Great Customer Service. I ordered 3 big fish 4 Whoppers 2 eight piece nuggets and I had been waiting for 5 minutes and my daughter was get tired of waiting and she asked her what was her order and she made it her busy that we got our food hot and in 5 minutes she put 2 guys on different sides of the tablet yelled out the order and the word Pronto or Stat and we was very Satisfied...... Thank you Ms. DESTINY

(4-6-23) The food here have change the employees here have change and that's a good thing are friendlier and they catch their mess up I placed the order of a Double Whopper meal with cheese and no pickles before she can grab the sandwich he grabbed the sandwich back and took the pickles off and destiny the manager turned around and called out my number and asked "Are you allergic to pickles?," I asked her why and she said well he put pickles on there but he took them off and I wanted to know do you have a food allergy to it cuz if so I can have him to change his gloves an re-make it the right way and I thought that was so sweet because anybody else would have just gave it to me.

Nothing like a flame broiled burger

It just seems like it gets worse the more I go and I don't know why I keep goin back. And the worse thing is there is a guy making food with a beard and no beard guard and the manager is working right beside him like it's cool,but they actually got my order right since I dint know how to feel.If u go there use the app it's faster...