Based on 90 opinions finded in 1 websites
Based on 90 opinions finded in 1 websites
Nº 18 in 22 in Lockhart
Opinions
Sandy does a great job helping customers. thank you for your help.
Randy Nunoo . 2024-07-08
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Disappointing bad service, additional charges for no reason, customer service does not know how to solve and they send you from one department to another, terrible service
Alex . 2024-06-03
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Half an hour and they don't attend to you
El bny LR . 2024-05-07
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The worst company possible. Rented a unit. Moved out the day before due date and they send an outrageous bill anyway. YOU PEOPLE ARE TRIPPIN. TOUCH MY ACCOUNT AND I DESTROY ALL YOUR CAREERS. PLAY WIT IT N FIND OUT
Adam T. . 2024-04-30
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Update 1/7/24: Just got a call from Management and they are working on rectifying the situation. Responsiveness with management is on point. This location rented me a truck January 6, 2024 with an apparent electrical issue. Also a trailer with non working lights. (Likely due to the electrical issue with the truck.)Once I arrived at my destination to drop off my vehicle I was towing, the rental truck wouldn't turn back on. I called the UHAUL which i rented from. They referred me to a QR code in the paperwork for roadside assistance. I called to schedule, then sat and waited for over an hour for Roadside. Finally the mechanic showed up to get me back on the road. I went straight to UHAUL to drop off the truck once I had the vehicle unloaded. Due to being afraid the truck would leave me stranded again. I have a 24 hour rental and was only able to utilize the vehicle for a few hours. This left me with about 20 hours of lost rental time. This was extremely frustrating due to me having other things i needed to accomplish with this rental. I demand a refund or a free rental for my inconvenience ! Have your GM or Director of Operations call me!
Francisco Ramos . 2024-01-07
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I have been doing business with U-Haul for 8 years and have never been disappointed with service, staff, truck rentals, and clean a/c storage bins. They took care of me, my mother, and my sister when we needed them. A special thanks to Frankie and Kino for their help and understanding. I will return to do business 😌 one day.
Halima Ali . 2023-12-14
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Called and helped me find a truck at an earlier time. Very helpfully
Dakari Thompson . 2023-07-01
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Great customer service. Friendly staff.
Darren Struck . 2023-05-13
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Frank is great always help full.we rent trucks all the time frank and his staff are always there to help 10 stars
SPRINKLER GUYZ . 2023-04-20
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Dropped off a buddy and had a quick tour of the facility. Located in a quiet private area and was easy access beyond the gates with a nice escorted mutual friend that had a storage unit.
C C . 2023-01-11
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Great employees u have working for you at this location I appreciate all the help they provided and the conversation stay blessed
Charles Ford . 2023-01-09
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The manager is awesome! He is really on top of things at the facility which helps me feel safe when I am at my units. Thanks Frank!
K Palmer . 2022-12-03
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Awesome (Traducido por Google) Impresionante
John Hoffstead . 2022-11-16
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Franklyn is the absolute GOAT! Cut us a great deal and was incredibly friendly and helpful. Honestly the best experience I’ve ever had with UHaul. I know for a fact which location I’m going to next time. We arrived at this location realizing we had driven to the wrong UHaul store. Franklyn took care of us and made life so much easier. Got us a better truck, better deal, and was so incredibly polite and helpful. I’ve just moved here, so the truck was needed. Franklyn made moving SO MUCH EASIER! Thanks Franklyn! (Traducido por Google) ¡Franklyn es la CABRA absoluta! Nos cortó una gran oferta y fue increíblemente amable y servicial. Honestamente, la mejor experiencia que he tenido con UHaul. Sé con certeza a qué lugar iré la próxima vez. Llegamos a este lugar y nos dimos cuenta de que habíamos conducido a la tienda UHaul equivocada. Franklyn nos cuidó y nos hizo la vida mucho más fácil. Nos consiguió un mejor camión, una mejor oferta, y fue increíblemente amable y servicial. Me acabo de mudar aquí, así que se necesitaba el camión. ¡Franklyn hizo que la mudanza fuera MUCHO MÁS FÁCIL! ¡Gracias Franklyn!
Luke S . 2022-08-07
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You're very polite very helping they make sure you get what you need (Traducido por Google) Eres muy educado y ayudas a que se aseguren de que obtengas lo que necesitas.
susan Kossoff . 2022-08-02
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They will work with You (Traducido por Google) Ellos trabajarán contigo
Hugo Simmonds . 2022-07-18
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Renners please be aware Franklyn the store manager Operator at this location is the most disrespectful person you’ll ever deal with at Uhaul I spent thousands of dollars on her personal account and on my business account I’ll stick to not going to Uhaul I prefer to use Penske and budget from now on I’m so sorry they lost a valued customer. The gentleman that initiated the rental was super nice. (Traducido por Google) Renners, tengan en cuenta que Franklyn, el gerente de la tienda El operador de esta ubicación es la persona más irrespetuosa con la que jamás haya tratado en Uhaul. Gasté miles de dólares en su cuenta personal y en mi cuenta comercial. Prefiero no ir a Uhaul. usar Penske y el presupuesto a partir de ahora. Lamento mucho que hayan perdido a un cliente valioso. El señor que inició el alquiler fue super amable.
G P . 2022-06-23
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Ok (Traducido por Google) De acuerdo
Dameon Dee . 2022-04-23
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Based off of the U-Haul rental and storage location at 7803 N Orange Blossom Trail in Orlando by Rose Ave. Frank has been very helpful and every time I need their services I feel welcome and at ease! Any issue they do what they can to help! Every employee is courteous and professional. Would recommend this particular location For Sure!! (Traducido por Google) Basado en la ubicación de almacenamiento y alquiler de U-Haul en 7803 N Orange Blossom Trail en Orlando por Rose Ave. Frank ha sido muy útil y cada vez que necesito sus servicios me siento bienvenido y cómodo. Cualquier problema que hacen lo que pueden para ayudar. Cada empleado es cortés y profesional. Recomendaría esta ubicación en particular ¡Seguro!
shannon w183 . 2022-03-31
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Franklyn is awesome, every time we come in we get great service. I cannot say enough about him. (Traducido por Google) Franklyn es increíble, cada vez que venimos recibimos un gran servicio. No puedo decir lo suficiente sobre él.
Rosalia Laurent . 2022-03-23
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Staff are very helpful (Traducido por Google) El personal es muy útil
Kazer Powels . 2022-03-17
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Good people (Traducido por Google) Buena gente
Matthew Armstrong . 2022-02-05
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General Manger is a cool guy. Great customer service. (Traducido por Google) El Gerente General es un tipo genial. Gran servicio al cliente.
Daniel Patterson . 2021-12-14
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Good customer service! Clean and newer trucks! (Traducido por Google) ¡Buen servicio al cliente! Camiones limpios y nuevos!
Ebonaire D. . 2021-11-19
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Awesome, polite, friendly service. Definitely recommend. (Traducido por Google) Impresionante, educado, amable servicio. Definitivamente lo recomiendo
Margo Loomis . 2021-10-20
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Plenty of space and helpful staff. (Traducido por Google) Mucho espacio y personal servicial.
Nun Nagi El . 2020-11-17
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I have moved out praises to the most high God (Traducido por Google) Me he mudado alabanzas al Dios altísimo
nancy cook . 2020-10-30
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Good service (Traducido por Google) Buen servicio
Aventura por la USA Rembert . 2020-10-11
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Jaimie Was very friendly . Great customer service (Traducido por Google) Jaimie fue muy amable. Gran servicio al cliente
Shari Weatherly . 2020-10-03
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People always friendly and quick to help (Traducido por Google) La gente siempre amable y rápida para ayudar.
Jon Lopez . 2020-09-16
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The worker was very nice (Traducido por Google) El trabajador fue muy agradable.
Milagros Velazquez . 2020-08-03
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Quick and ready picked up there (Traducido por Google) Rápido y listo recogido allí
Karen Eiland . 2020-03-02
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Great place with Mr. Phillips as manager and Mr. Nelson as his assistant. These 2 guys are a great team that were very helpful to me. My truck was ready to honor a long wait and was explained to me from beginning to end. Thank you guys for your respect. Curtis (Traducido por Google) Excelente lugar con el Sr. Phillips como gerente y el Sr. Nelson como su asistente. Estos 2 muchachos son un gran equipo que me ayudó mucho. Mi camión estaba listo para honrar una larga espera y me lo explicaron de principio a fin. Gracias chicos por su respeto. Curtis
curtis coaxum . 2020-02-21
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Mr. Rushell Galloway was extremely helpful. He explained all the process and made everything easy. He was very friendly and professional. (Traducido por Google) El Sr. Rushell Galloway fue de gran ayuda. Explicó todo el proceso y lo hizo todo fácil. Fue muy amable y profesional.
Cassandra . 2019-11-02
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The people that work there are so very kind I had no problem renting it or bringing it back. (Traducido por Google) La gente que trabaja allí es tan amable que no tuve ningún problema en alquilarlo o traerlo de vuelta.
Kristin Boston . 2019-10-07
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Customer service is wonderful quick process (Traducido por Google) El servicio al cliente es maravilloso proceso rápido
Lucky Lefty . 2019-10-02
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Didnt rent truck (Traducido por Google) No alquilé camión
Lester Graham . 2019-09-28
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Very neat (Traducido por Google) Muy aseado
Stephanie S . 2019-07-11
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Really friendly and helpful people, great storage facility also! (Traducido por Google) Gente realmente amable y servicial, ¡excelentes instalaciones de almacenamiento también!
Brooklyn . 2019-03-29
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I'm here to get a trailer and they told me that my vehicle, Ford Explorer older than 10 years old cannot rent any of there trailers. (Traducido por Google) Estoy aquí para conseguir un remolque y me dijeron que mi vehículo, Ford Explorer de más de 10 años, no puede alquilar ninguno de esos remolques.
Jeff Maynard . 2018-11-20
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Nakiya (sorry if i spelt it wrong) was very helpful and professional, great customer service!!!!! Give this girl a raise!!!! (: (Traducido por Google) Nakiya (perdón si lo deletreé mal) fue muy útil y profesional, ¡excelente servicio al cliente! Dale un aumento a esta chica!!!! (:
Kimberly Glover . 2018-10-10
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Later business hours would be best for some customers. (Traducido por Google) El horario comercial más tarde sería mejor para algunos clientes.
L Loo . 2018-03-20
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I grew up with my dad working as a fMT here (Traducido por Google) Crecí con mi papá trabajando como fMT aquí.
D-Quill . 2017-05-15
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Quick and to the point service. Nice secure yard. (Traducido por Google) Servicio rápido y al punto. Bonito patio seguro.
Jerrid Wolf . 2017-05-13
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Customer service is great (Traducido por Google) El servicio de atención al cliente es excelente.
keno galloway . 2017-05-12
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Nice ppl (Traducido por Google) buena gente
Laconya George . 2017-05-04
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Easy to make reservations for trucks and movers. Facility is clean with ample storage space at reasonable prices. (Traducido por Google) Fácil de hacer reservas para camiones y empresas de mudanzas. Las instalaciones están limpias con un amplio espacio de almacenamiento a precios razonables.
Michelle Boyle . 2016-06-28
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Great customer service. Best uhaul I've been to in years (Traducido por Google) Gran servicio al cliente. El mejor uhaul en el que he estado en años.
Steffany Medina . 2015-08-18
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This store has been under new management for almost a year now. You can tell that the new manager very hard working because this store environment has changed from bad to the best customer friendly store in the Orlando area. I don't mind ever going into this store now because the employees greets you with a smile and they take the time to help you with your U-Haul needs. Here's to being one of the best customer friendly stores in the Orlando area. Way to go to the new manager!!! (Traducido por Google) Esta tienda ha estado bajo una nueva administración durante casi un año. Se puede decir que el nuevo gerente trabaja muy duro porque el entorno de esta tienda ha cambiado de malo a la mejor tienda amigable para el cliente en el área de Orlando. No me importa volver a esta tienda ahora porque los empleados lo reciben con una sonrisa y se toman el tiempo para ayudarlo con sus necesidades de U-Haul. Brindo por ser una de las mejores tiendas amigables con el cliente en el área de Orlando. Manera de ir al nuevo manager!!!
Joe Bellamy . 2014-11-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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