Based on 569 opinions finded in 1 websites
Based on 569 opinions finded in 1 websites
Opinions
My son told me about Crumbl about 6 months I have never heard about them before and I told my son let's go. Cookies are out of this world ,service is first class even my 8 year old noticed that he said dad why are they so nice so I had to explain to him. I've been there so many times and they are very consistent if it comes to quality and custumer service.
Mariusz Horbal . 2024-08-27
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Great cookies, especially as a gift!
Tanya Z . 2024-08-22
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Cookies were amazing and service was very fast! We were in an out!
MaryGrace Kuchta . 2024-08-19
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The place looks so cute, the employees are very nice and the cookies are incredible!
KoalaDeeds . 2024-08-15
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5 stars ever and ever. Best in town.
Alexandre Borges Neto . 2024-08-15
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They are always super nice and help if you need anything and the cookie flavors are really good
Julia Bauer . 2024-08-11
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ANTS! Everywhere! I was so excited this was my first time purchasing crumbl cookies. I was getting cookies for my kids last day of their summer vacation. I walk in there. No one says hello. No one greets you. There was a young man with his headphones in that looked at me and didn’t say anything. I looked down, and there are ANTS absolutely everywhere they were covering all of the cookies that were on display covering all of the computer systems. I will never in my entire life ever go to a Crumbl cookie again, absolutely disappointed.
Devon Toth . 2024-08-08
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Very very yummyy crumbl yum yum in my tum tum tummy
Julie Khair . 2024-08-03
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Love crumbl, always fast and yummy
Melissa Mahoney . 2024-07-31
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Staff can sometimes be iffy or not very friendly but the cookies atleast are always really good! If i could suggest one thing, it would be that if they are out of a certain cookie but have minis available in the cookie or vice versa.. so allow customers to have it replaced. One time i had already paid and they ran out of the main cookie we went for and they had the cookie available in a latge size and they refused and wouldnt give us one..
Alissa Keyes . 2024-07-30
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Extremely sweet cookies, and can only Choose from a select few cookies of the week. Not sure when I’ll ever get to try the one I want. Place was clean, young girl was nice who gave me my order..
Lirije Likmeta . 2024-07-29
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Place is no doubt a good cookie place
Brittany Canezo . 2024-07-29
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pretty fire tbh. cake one is bomb, snickerboodle is also bomb. shoutout annabel that’s my homie give her a raise
Jeremy Newman . 2024-07-28
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Absolutely love the cookies! So many different choices, it's hard to choose just one
Crystal Shurtleff . 2024-07-22
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I love trying all the cool, unique flavors of cookies they come out with! The frostings are so smooth and amazing and the cookies are so soft and fresh each and every time!
Madison Simon . 2024-07-18
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Salted caramel cheesecake cookie is gas
Hope Isbitts . 2024-07-17
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They’re really good, they have new flavors every week
Veronica Acero . 2024-07-16
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Love, love, love these cookies!
Melissa Nunez . 2024-07-10
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We have been in store on several occasions to purchase cookies and every single time everybody’s always so pleasant and always makes you feel welcome! The cookies are always so fresh and so delicious! We have also ordered cookies to be delivered as gifts several times and have always had excellent service and no issues!
Brandy Fredrickson . 2024-07-08
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Update: After an automated message depending to care about my opinion, I contacted my local store directly, as instructed. They didn't even care to reply. Guess the score just got lower. Another disappointing decline for a once quality establishment. Week after week, the cookies just get further and further from advertised. It's all sloppy preparation. This isn't brain surgery. It's a cookie base, with two or three toppings...and they will usually forget or be out of at least one of them. It's just not worth the $20+ you pay for a six pack. We're probably done with Crumbl for quite awhile. Posting the advertised pics vs. reality. Barely any strawberry jam on the Strawberry Shortbread. No honey drizzle and a half -sized dollap on the Cornbread Cookie.
Michael . 2024-07-08
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My only complaint is that they don’t offer the small cookies for anything other than catering. Absolutely love this place and that I can order ahead.
Stephanie Bryant . 2024-07-06
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I love having a Crumbl so close by! This store is well run, clean and smells heavenly all of the time!
Kate McIntyre . 2024-07-03
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Perfect place to go if you have a sweet tooth!
Kristina King . 2024-06-29
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Wish there were more flavors then six to pick from but most of them are pretty good Not always what they look like in the pictures
Lana Cox . 2024-06-28
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So good!! Absolutely love. Best cookies
aubrey Newman . 2024-06-20
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It was a nice experience and the cookies were amazing
sabrina hurtado . 2024-06-19
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Picked up a party pack for Father’s Day and everyone loved them! The overall favorite was the mint cookies and cream!
Don & Mary Compton . 2024-06-16
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The staff is so friendly and patience with their customers! Just having to wait the couple extra minutes for my order was so worth it. I was able to witness how the group of employees on duty worked so well together all while providing that high level of customer service! Thank you!
Brian Michelotti . 2024-06-15
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Fast and friendly service. I love ordering in the screen too! The cookies are fresh baked, and they taste it too! The best part, is I love unique flavors... I can get a chocolate chip cookie anywhere!
Richard Caplinger . 2024-06-11
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Absolutely amazing and the atmosphere is amazing
Jayla . 2024-06-11
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Best crumble ever in the history of crumble must have
Ireland Nugent . 2024-06-10
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Just recently had the coconut cream pie cookie, the filling was precise to that of the pie and had a sweet whipped cream on top!
Ashley Hudson . 2024-06-10
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they are so fresh. worth the money. great experience. and always welcoming!
Rana G Geris . 2024-06-08
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Love this place. Great for gifts.
The Florida Store . 2024-06-08
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Always very friendly when picking up in store..cookies are always very fresh and delicious!!!
Nicole Bookman . 2024-06-08
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This store is very lively and welcoming. I enjoy walking into the Atmosphere here. They always welcome me with a smile and my cookies are always on Point! Keep up the great work!
Deborah Ortiz YI . 2024-05-30
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Really wish this place was still open until 11 as it was a nice treat after my late work shifts. Either way, cookies are good if not a tad overpriced most of the time. Glad Crumbl is starting to move away from doing only cookies and I hope to see them expand into other desserts as the cookie novelty has definitely worn off.
Techno Savvy . 2024-05-28
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Good service. Wish they paid attention to curb side more often.
M. Kris . 2024-05-24
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This place has the best cookies
savannah presnell . 2024-04-29
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I mean how can you go wrong? The cookies are great but the icing they use on them is the best I’ve ever had.
Daniela . 2024-04-25
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We always look forward to the week’s selection. The app is super easy to use. Order ahead and simply walk in to collect your treat.
Mark Mussler . 2024-04-17
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Bridget was very friendly, kind, and helpful when I stopped in. She went out of her way to make my experience extra positive. She was quick to respond in a helpful and tactful manner. Thank you!
Nicole Yeager . 2024-04-16
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Clean friendly fast service Amazing cookies. Warning though- They are very rich and very sweet. One cookie will last me through 3 sweet cravings. To me, this justifies the price, which is a little high for a cookie. On this visit we had their chocolate chunk with sea salt, key lime and pink sugar. They have a cannoli one which I have been looking forward to catching.. The cookie selection varies daily. A box of 4 is just under $15 before tip. The cookies are pretty big, about the diameter of a grapefruit, but don't quote me on that!😂 Enjoy!
Erin Seiler . 2024-04-06
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Me loves me some cookies. Cookies are good. Cookies make me happy. Cookies make me leave reviews to share I live Cookies.
Shades of Blue . 2024-04-04
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I love this place and everyone is so nice
Trisha Mane . 2024-04-03
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The Palm Harbor store is a very convenient location. The friendly service is consistent, and, of course, every cookie is delicious!
Scott Smith . 2024-04-01
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Nothing pairs better than a tall glass of milk with these tasteful cookies! They constantly add great new recipes that every cookie monster needs to try!
KEVIN . 2024-03-28
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I haven't tried a cookie from here that I didn't like.
Kimberly Paukert . 2024-03-09
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Super yummy cookies. The location is so convenient and clean. Easy to find and easy to order! Great staff as well.
Katerina Stylianos . 2024-03-02
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Place is clean and staff is friendly.
Jane Hixson . 2024-03-02
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Palm Harbor location is so clean and so efficient!
Dominique Hernandez . 2024-02-29
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Very friendly And great customer service. Cookies were sooooo good and tres leches was to die for😁
Tammy Mondesire . 2024-02-28
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My beautiful daughter sent half dozen, Crumbl Cookies to my home this afternoon. As I open my front door, an amazing young lady handed me a beautiful pink warm box as the aroma coming from the box was intense. The young Doordash delivery lady was so nice and caring , so kind. Well, I could not wait to open this nice warm box that was warm ing my hands. I was Amazed, truly amazed how beautiful, half dozen fresh warm made to order these 6 cookies looked. They were absolutely wonderful, fresh and warm, just like right out of your oven at home. I would absolutely and Highly recommend Crumbl Cookies right here in Palm Harbor , EastLake (BootRanch) Notice the photo, a bit out of the Chocolate fudge cookie I just could not wait. Bob Swango Palm Harbor
Bob Swango . 2024-02-24
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These cookies are to good! Hard to stop eating. & With new flavors every week! Your almost always in for a treat. At almost 5$ a cookie you expect it to be next level. It is IMO
John S (5) . 2024-02-23
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Cookies are delicious and always look as advertised (taste better than you can even imagine them tasting!). Service is quick and staff is friendly
Desirae Hack . 2024-02-12
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Love this place and great cookies. So soft and last longer than store bought cookies
Eric & Tiah Adcox . 2024-02-08
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Thank you for responding trying to convince my parents to go and try our new cookies this week!!! 🥳🥳
Colten B . 2024-01-29
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Love this place! Cookie selection this week was great!
Dee Minutolo . 2024-01-26
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Amazing service, and the most delicious cookies 🍪
Vanisha Patel . 2024-01-25
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Cannoli had no chocolate chips. Very disappointed
Carter Krone . 2024-01-23
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The best cookies I have ever had in my life.!
Isabella Ramshaw . 2024-01-23
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Delicious flavors, creative ideas, and so addictive! There is something for every taste each week. Never gets boring for our family of 4!
Jennifer Painter . 2024-01-22
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It's like Christmas every week..
Kevin Booth . 2024-01-16
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Absolutely the Best chocolate chip cookie I have ever eaten!!!
David Stoops . 2024-01-15
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Their cookies are great and every week changes so you will never know what cookies will be around.
logan fox . 2024-01-04
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Ordered my first 6 count and I am hooked.
Michelle Gallardo . 2023-12-26
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Not sure yet, still need to try it.
Mahetab Bitar . 2023-12-12
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I forgot that Crumbl was not open on Sundays. This realization occurred at 10:30pm on a Saturday night, and I had a very special birthday the next day. Thankfully, I saw the Crumbl delivered and my day was saved! They arrived earlier than expected and I was greeted by a friendly employee with a smile on her face! The next day, the birthday girl was so excited to see Crumbl on the table for her special day!! Thank you!!
Suzie Serna . 2023-12-03
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Hot chocolate cookie was disappointing 😕 but the chocolate chunk are delicious 😋 still $5 per cookie is an occasional special treat only
Lisa Vergason . 2023-12-02
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Super friendly workers and delicious cookie choices this week!
jessica sandy . 2023-11-29
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really good cookies definitely recommend
Mark M . 2023-11-28
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Love Crumbl cookie, great cookies, friendly staff, a little pricey but a fun treat for sure.
Trinity . 2023-10-31
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The service was exceptional and the cookies were delicious
Teresa DiFranco . 2023-10-29
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Great cookies and each week the options change!
Alexis Shelton . 2023-10-17
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Love the brownie cookie this week
Colin Mcintire . 2023-10-15
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It was nice seeing some of my old coworkers but I’m sad to say that the quality of the cookie isn’t that great. I got the pumpkin chocolate chip cookie and the consistency is like pancake. I’m use to the normal cake consistency.
Trinity Leach . 2023-10-12
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Who doesn't like Crumbl cookies. Wish they weren't $5 ea, but never the less, here I am buying one again...
Teresa Cannon . 2023-10-09
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Great cookies, great friendly people, very clean! Only negative is that I wish they would accept cash payments. Would've been 5 stars easily if not for that.
James Bennett . 2023-09-30
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Absolutely delicious and wonderful service every time!
Ashley Holland . 2023-09-30
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Took 45 minutes to put cookies in a box
Emily . 2023-09-28
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Love the flavor options and the app is super easy to use
Jessica Burch . 2023-09-22
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I am very disappointed that Crumble Cookies has discontinued the sugar cookie with the pink icing!!! It was on the weekly menu then totally disappeared! I was stopping in too much anyway…..1-2 times a week, but never go back. How about once a month?? I NEED one now…😩
Rita Alsltott . 2023-09-19
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One of the best places ever! The app is also efficient and easy to use. Service is always on point and product is one of a kind, amazing.
Taylor Cooper . 2023-09-17
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Amazing addition to Palm Harbor! This chain has a rotating menu of cookies which change weekly, so I recommend reviewing the menu online to confirm you like the week’s offerings. They have two self order kiosks which are reliable and the service has been speedy. I’ve had countless cookies from this location and there is not one I wouldn’t recommend. Overall, this is a great place to get dessert.
Mike . 2023-09-04
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I like the cookies I do the cha-cha
Adam Moreland . 2023-08-07
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These cookies are addictive! So great you must try them. I am send them as gifts after receiving a box myself as a gift!
Joanne Digirolamo . 2023-08-04
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Smells great, customers are nice, and cookies taste amazing
Kaylee Bridgewater . 2023-07-26
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We got 4 cookies and they were all nasty
James C . 2023-07-24
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Cookies and more cookies can't go wrong with Crumble
Evan Mcgettrick . 2023-07-21
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Overall good. Just got the rocky road cookie today, unfortunately looks nothing like the picture online. No marshmallow filling.
Hannah Martinez . 2023-07-19
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Just walked in to order my weekly cookies and got greeted with excellent customer service! The employee Ella took my order at the front with a smile and another employee named Ayden carried my cookies out to me. These two were great at their jobs and I could tell they love what they do. My wife loved her cookies and I plan to become a regular at this location.
Herbert Rinck . 2023-07-19
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Very disappointed with this location. I called to do a catering order of mini cookies and they told me they could do 50 mini cookies with 24hrs advance notice. Get in the store and no one was able to accommodate my order and kept giving me the run around. Will not be going back as they’d rather lose business than accommodate the customer.
Antonia Fawaz . 2023-07-14
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Outstanding! So much than the Peach Cobbler Company! My favorite!
Stephanie Erin Bail . 2023-07-14
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Very good cookies they taste amazing
Lisandra Vasquez . 2023-07-14
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My kids love Crumbl. My favorite is the Mint chocolate chip and Lemon Cream Pie. I love the light toppings.
angela turk . 2023-07-12
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I see on the menu that I can get a box of six minis for about $10. I ordered them and was told I can't buy them unless I'm getting catering. Take them off the big menu on the wall if I can't order them! Ended up walking out with no cookies.
CousinLarry211 . 2023-07-08
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We originally had an issue with under baked cookies and other problems- the owner addressed it immediately and appreciated the feedback. Glad to support this business!
Jenna McDaniel . 2023-07-07
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So good! I love the chilled options during summer.
Carrie McVey . 2023-07-07
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I love the cookies from this place!
Sofia Caffarelli . 2023-07-05
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Friendly service. Excellent cookies
Samantha Huettig . 2023-07-03
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