Based on 169 opinions finded in 1 websites
Based on 169 opinions finded in 1 websites
Opinions
The Washington store is always clean and the staff is always friendly and welcoming but often they are out of certain cookies and they don't always look like what's advertised. That being said they've never tasted anything but amazing so looks aren't everything. Honestly it is.
Shana Puthuff . 2024-07-22
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The cookies really are delicious!
Kaylin Sizemore . 2024-07-17
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Very fresh cookies never a long line
Melanie Kennedy . 2024-07-16
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Arrived in the am to get a strawberry cookie was told to comeback in a hour came back but was told to come back in another hour but the website said the cookie was available 4 hrs later it was ready
Lindsey R . 2024-07-07
MORE AT Google
Absolutely love the store!! The weekly change of menu is so fun, the open floor plan they have so you can watch every process of the cookies being made! The staff is so friendly, welcoming, fast and helpful with any and all questions. The cookies themselves are served warm or chilled depending on the cookie. The cookies are very decently sized you can cut then into fours!! They also have three different drinks (water, white milk, & chocolate milk) cookie cutters, and a mini game you can also buy!!
Sarie Jenkins . 2024-06-29
MORE AT Google
Always super friendly staff. Cookies are amazing!
Taylor Yater . 2024-06-27
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I personally love crumbl cookie I get them often they really are some of the best cookies I have ever had!!!
nicole gregg . 2024-06-20
MORE AT Google
This store is always fast a friendly. Only once did they not have the flavor I wanted, but they where so helpful and got me a different one at no cost for the trouble ( it was a online order)
Alicia Lozada . 2024-06-18
MORE AT Google
The fat girl in me loves this place.
Michelle Smith . 2024-06-15
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Very clean store. Quick service
Stacey Andronas . 2024-06-11
MORE AT Google
Enjoy a delightful and delicious cookie today!!!!
Christy Thomas . 2024-06-10
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The peach cobbler was so good! Please bring back strawberry you missed it!
Angelina Dailey . 2024-06-09
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The cookies are always so delicious - and they brighten up my mood! The staff at our store is fantastic and it is always spotless. So glad that they opened a location in our area!
Kristin Maher . 2024-06-07
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I just wish the pink donut had more icing.. when I asked if they could put more on she said that’s how they come. However, the picture shows it going to the end!! With that being said, they are always delicious 😋
dana thompson . 2024-06-05
MORE AT Google
Love the cookies even more now that there’s mini monday!
Madison Dubich . 2024-06-03
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Very good waffle cookie, lemon bar is delicious
Jackie Treehorn . 2024-06-02
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Cookies are amazing always! Friendly staff, prompt service, easy to use app or screens when you enter, very clean.
Carissa Barcus . 2024-05-24
MORE AT Google
Employees completely ignore the customers. No one in this store apparently knows how to welcome and greet customers.
Tammy Czar . 2024-05-23
MORE AT Google
Delicious cookies, I do think some of the cookies need to be cooked a tad bit more. Overall great experience and I keep returning
Avverie Haylee . 2024-05-15
MORE AT Google
Always yummy! 😋. The Lemon Poppyseed this week were fabulous! Love the lemon filling! The Raspberry Cheesecake were great too!
Stephanie McCollum . 2024-05-12
MORE AT Google
Workers are very nice, cookies always tasty and fresh.
Diane DeGregorio . 2024-05-11
MORE AT Google
Love this place so yummy. The environment makes me feel clean and like I'm getting the most out of it.
Penelope Shriver . 2024-05-06
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Not the same Crumbl as my first experience in Phoenix AZ. These cookies just tasted like normal. There was no richness, or soft chewy texture. Very disappointed. Has the recipe changed?
ples jones . 2024-05-04
MORE AT Google
I love the cookies, they always are well made and definitely will be buying again soon
Lizzy Corbett . 2024-04-24
MORE AT Google
Never want to give a store a ONE star review, but now I had too. I ordered a single cookie from Washington store from the app. Somehow the app wants us to tips $2 on a $4 cookie. Can't reverse! Okay fine. I received a notification that my order is done and thank you for picking up, enjoy your cookie even though i'm not even there yet. I came into the store and saw our name was first in line, but the clerk decided to serve 2 big orders and let us wait! I am not happy at all
Yen Mai . 2024-04-17
MORE AT Google
Amanda at your store is incredible! Door Dash screwed up my order and I was just going to cancel it but Amanda went above and beyond to fix it and get my order correct. She made my day!
Hannah Ernst . 2024-04-16
MORE AT Google
I love the website and all the fun ways to earn crumbs, I think it is so creative
Leah Vecchiola . 2024-04-10
MORE AT Google
The cookies are consistently good, but the service is not always prompt and the employees not always friendly.
Katie McWilliams . 2024-04-09
MORE AT Google
Very tasty but very over-priced
Trey Larson . 2024-03-30
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Great Cookies!! And they helped us out with our Fundraiser!!
Devon Godde . 2024-02-09
MORE AT Google
Cookies were good! A bit pricey.
Lisa Beighle . 2023-12-01
MORE AT Google
Always good and consistent quality!
Lindley . 2023-09-22
MORE AT Google
Your business model is awful. How can you be so slow? It’s impressive. Hire more people and get some more oven. It’s ridiculous to wait 30 minutes for cookies. Embarrassing.
Chad E . 2023-07-18
MORE AT Google
These cookies, especially the chocolate chip cookies, are by far my favorites!
Tammy Buriak . 2023-07-10
MORE AT Google
Cookies are always amazing. It's too bad you have to order at a kiosk and it needs a good cleaning.
J. Knox . 2023-07-01
MORE AT Google
Super good cookies, pretty pricey but they get passed it with the flavors
Taylor Santek . 2023-06-28
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Can't wait til they open in Triadelphia WV!
Callie Miller . 2023-06-25
MORE AT Google
I can't believe I waited this long to go to crumbl cookie! Their cookies are amazing. All four flavors were excellent. My husband and I cut them into quarters and ate them over the course of a few days. The pink icing was his favorite. I liked them all! The cookies are so rich, thick and chewy. You won't want to eat them every week, maybe as a special treat once a month. They are a perfect gift idea as a host/hostess gift - who wouldn't love someone who shows up at their house with a pink box of crumbl cookies?
Sheri Pillar . 2023-05-28
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I don't understand what the craze is with undercooked cookies. My wife has had me try multiple different cookies from this place and though the flavors are really good, the texture of the cookie itself is horrible. Near the edges and the outside of the cookies are always fine but inside is a undercooked gummy dense mess and it doesn't even taste cooked all the way. I don't know if they're just cranking up the oven temperature to try to meet demand or if whatever their oven says it's set to is not the correct temperature but I cannot recommend getting cookies from them unless you enjoy undercooked middles of cookies.
Happy Spleen . 2023-05-16
MORE AT Google
Seriously the best chocolate chip cookie I've ever had!!!!
Shari . 2023-04-20
MORE AT Google
Just stopped by and purchased four cookies. They are a good size and sooooo good! Love the lemon! They are a bit pricey, but what isn’t these days. Definitely worth the splurge!!!
S “Smiley313” M . 2023-04-07
MORE AT Google
Are they decent, yes but honestly for the price it's not at all worth it. Macadamia nut was beyond dry and bland, lemon was dry, Oatmeal was decent and stores tasted stale. I really wouldn't recommend.
Kate . 2023-04-06
MORE AT Google
Delicious! Great size cookies for the price. Perfectly baked, soft and chewy!
Tyler Smith . 2023-03-30
MORE AT Google
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