Based on 256 opinions finded in 1 websites
Based on 256 opinions finded in 1 websites
Nº 19 in 29 in Midlothian
CUSTOMERS TALK ABOUT DISHES WITH..pizzapepperoniOpinions
Marcos pizza is hands down my favorite pizza... nothing else comes close. The ingredients are Soo fresh, and the toppings a big and plentiful! I've tried everything there and it didn't matter what I ordered, it was always amazing, meaning they always consistent and actually care about the food they make and serve...The Midlothian location next to Publix is amazing. The customer service is top notch!! Doesn't matter who I deal with, all the employees are amazing!! They always have great coupons and the pricing is more than fair. I highly recommend them!! I drive about 40mins from western Powhatan. I wish we could get a location out there!! The only thing I would want changed which isn't any of their locations fault is the app...it cheaply done but I'll go on Google play to address that. You won't be disappointed! I don't get pizza from anywhere else!! Edit: This pizza to me isn't good the next day in the microwave, but you know why? Because their ingredients don't have a bunch of preservatives in them, and that's a good thing! Just plan on finishing the same day/night. Go elsewhere if you need microwavable pizza the next day...
Seddie . 2024-09-28
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We ordered the margarita magnifico pizza for dinner. We were disappointed because it tastes nothing like a margarita pizza. No fresh basil, it was basil squeezed out a tube. The mozzarella did not appear to be fresh mozzarella. The pizza was pretty bland overall. 👎
Cindy Young . 2024-08-12
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Under no circumstances should you use their delivery service. It's just not worth it to pay extra for far worse service.
Jesse Knowles . 2024-07-17
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Had to talk to the owners and police about my experience here.
Beverly Mathis . 2024-07-13
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This may seem like an odd complaint because there was too much of the topping on the pizza
C K . 2024-05-20
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Cashier friendly but unfortunately I couldn't get change because he said he didn't know how to do that. Kinda scary
eric burtner . 2024-04-29
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We were able to give our order on the phone with a very pleasant young man! It was ready when we picked it up & it was delicious.
Linda Almarode . 2024-04-25
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Had the worst experience with a simple call in order, nothing complicated. Spoke with Rose and was shocked to find out she was a mgr. Call was disconnected, I waited for a call back. It didn't happen, so I called her back. She showed no empathy or concern. Completed the order was told food would be delivered in 30-45 minutes. After working 1.5 hours, I called back, was told the driver couldn't find my house and he tried to call me several times. I HAD NO MISSED CALLS. Rose apparently recorded thre incorrect address although I repeated several times. Initially I was going to give it another try but later decided to cancel the order a refund. Bring said the credit will appear on my credit card in 2-3 days, we will see. In closing, I will say this is the first time I've ever had a problem and we order from this location only. I hope you address the issues because your pizza is too good to be associated with horrible customer service.
William Jackson . 2024-04-04
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Always a great experience when getting pizza from Marco's. I especially appreciate their honoring veterans with a military discount on my order. Thanks Marco's!
Peter Martens . 2024-01-25
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Don't know about the food stood there for five minutes, never greeted or acknowledged. We left.
Kathy Royall . 2024-01-07
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This location has unfortunately gone downhill fast - expect an extra 20 minutes on top of estimated pickup times, employees that are obviously under the influence, and and overall poor experience
Jake Davis . 2023-12-19
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Great service and GREAT PIZZA !!!
Sherrie Anderson-Spears . 2023-12-09
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Crust comes out of a bag, it taste like domino's. You can tell nobody wants to be there. I apparently came when the doors were locked and let in by a customer leaving. I was met with hostility, dirty looks and one cowardly fellow who out view suggested that they "put me out" now at 6'4" 220lbs. that would have been a neat trick but I finally received my pre ordered bland pizza and left. I now travel an additional 3 miles to Shelia lane, where the pizza is consistently hot, made to order, and taste like it wasn't made with anger.
Troubleman Zulu . 2023-12-02
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This is the only place where I order pizza ! Tonight they were busier than I’ve ever seen, orders on top of orders. the manager (didn’t get her name) was running all over, doing everything possible to make sure people got their orders as soon as possible, rotating from making the pizzas + handling the front. wait times were longer than estimated but most people don’t realize it’s just an estimate, not an exact time. customer for life (:
kim dunn . 2023-11-22
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Midlothian Marco’s is horribly managed. The app they have is terrible and the estimated times are always wrong, even if you double them befor you go.
Kevin Hensley . 2023-10-07
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Great food, good service. Definitely recommend them!!!
Barry T. . 2023-08-26
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I'm from New York and I think Marco's Pizza is just like Domino's. It shouldn't even be called Pizza. Call it a pizza substitute. If you want good pizza in Midlothian go to Candelas on Robious. Now you're talkin 👍
Lance Vanderborg . 2023-08-10
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Great pizza! Go and get you some! You can always find a deal on something you like and the prices are reasonable for great pie. I have to say that the employees at this location are super nice folks.
Ian Foster . 2023-08-01
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Ordered two large pizzas for delivery...Lee was great on the phone, the pizzas were excellent, fresh and perfectly cooked. Nice work and much appreciated!
Gene Wilson . 2023-07-28
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OMG!!! Marcos is the best!!! Very flavorful, meat in every bite, and the prices are amazing. The only problem I have is that they don't deliver down here in Powhatan.
Bluediamond . 2023-07-10
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This location's customer service is great! The menu options are plentiful and the food is delicious. They're definitely one of my family's favorite go to pizza spots!
Lyndrea L. McNeill . 2023-07-01
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Best pizza in town get one every week dont go anywhere else but here.
amanda hicks . 2023-06-01
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Consistently great pizza...no skimping on the sauce, perfectly browned and great portions of toppings!! Yummmmm!!
Phyllis Baskerville . 2023-05-31
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Excellent pizza and a large variety of choices. 3 sizes, several crust styles. Reasonable and competitive prices, especially if you take advantage of their frequent specials. They also serve cheesy bread, salads, sandwiches, and wings, and you can even get your pizza as a bowl." There are very few places to sit inside. This is mostly for takeout and delivery. There is no curbside delivery. Download the app and sign up for the Loyalty club. As a member (for free), you get specials that are advertised frequently via email. There are also daily and lunch specials that are advertised on a chalkboard inside the restaurant, You can call and ask what they are. I placed my order on the app, and my pizza was ready in 12 minutes, but you can specify a pick-up time. No handicap entrance, but there is limited handicap parking in front. Friendly staff.
David Schneider . 2023-05-19
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Always delicious. Fast and accurate. Friendly staff.
Katmum . 2023-05-15
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It's the best pizza I've tasted in a long time! I wish there were more locations.
Lena Jackson . 2023-04-12
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2/6/2022 Today a chicken club/sub. 😖😖. Will stick to the delish pizzas. I
Guillermo Cobarte . 2023-04-02
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I order online pick up is easy and the pizza is great. Let me add this is the only location I will eat at!
Love Peace . 2023-03-31
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I'm giving them one star not because the pizza doesn't taste good but because if I order it off a doordash they charge $15.99 for a medium Pizza and almost $2 for each topping I bought a medium pizza and it cost me $22 which doesn't make sense when I see a commercial for $9.99 for the medium Pizza like give me a break Marcos do better y'all like that good
Antoinette Lee . 2023-03-27
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Pizza was 30 minutes late after preordering it at 3:00 to be delivered at 6:00. The pizza was cold and extremely greasy. I talked to the manager his response was we only have 6 drivers and there is nothing I can do. A customer who orders weekly from Marcos. Not happy.
Suzanne Dickey . 2023-03-11
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Best pizza ever and wonderful service!!
rickie wooten . 2023-02-17
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Sooooo rude , even reviews on Facebook from dine , the good the bad and ugly say awful things about the service and they were right . Someone needs to teach their staff respect . Absolutely awful .
Victoria Boeger . 2023-02-09
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This particular location of Marcos has treated us well. Our food was taken to a very similar address to ours (happens all the time), and they quickly fixed the situation and delivered us fresh food. Their food and customer service has been on point from the start.
Meghan Beardsley . 2023-01-02
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My order was given away to another customer
Michael Hegge . 2022-12-19
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My first Marco's order and probably my last. While the pizza itself was good, the pickup process can at BEST be described and disorganized and dysfunctional. 4 stars for the pizza, -2 stars for the pickup experience. EDIT: After filling out the feedback form, crickets. No response.
Brad Story . 2022-11-15
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Have had a couple decent experiences, but this location has gone downhill fast. Not sure if management has changed, but the pizza I got this evening was very late and cold.
Joshua Duncan . 2022-11-09
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I ordered three different times over a 2-3 month period. Each time the price was quoted for the exact same order (Large 2 topping Pizza). The price ranged from a low of $11 and change to a high of $25. When I challenged the $25 quote, the person taking my order put me on hold and came back with a price of $18+ for what I had paid $11 for just a week or so earlier. The person on the phone could give me no reason for the overcharge. I know that with supply chain issues prices have risen for some ingredients, but to charge double in a 2-3 month period. This reeks of managerial incompetence or possibly worse, an overt attempt to gouge customers in a time when it seems like a popular thing for corporations to do to customers. Either way, I just don't care...this is the last dollar Marco's will ever get from me. I have been a Marco's customer for years....but that relationship is now dead!
Kent Sinkiewicz . 2022-10-02
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Best pizza in Midlothian. Any time boss says "order pizza" for you guys we always call Marco's!
Jenny Martin . 2022-09-20
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This, our closest Marco's, does a pretty decent pizza chain job. Good crust choices (regular, thin, cauliflower) and sauce choices. Kind of limited on the topping choices, but has all the heavy hitters. We've not done delivery, always takeout. They seem to me to be a bit on the pricey side, but there always seem to be deals going on.
Eric W. . 2022-09-13
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Updating- downgrading my earlier good review. I ordered takeout last Friday and they messed up my order as I ordered a Meat Bowl Supreme and didn't receive it. They need better management at the register during high throughput times like Friday nights to avoid screw ups like this for $41 orders including tip.
Shane . 2022-09-13
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Always a good pizza. Good value too
Mike Bell . 2022-08-23
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Love Marcos. Food is always on time, and the best pizza!
Rita Bond . 2022-08-17
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Still the best pizza in the business!
Dores Smith . 2022-08-12
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I like the taste of this pizza over the other chains. And I like the lunch specials they offer. Definitely my go to when I can't get to my local pizza shop. The old style pepperoni is the best on my book but it is a bit greasy so be up for the challenge.
JONHATTAN DURAN . 2022-07-08
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The most amazing mouth watering pizza I've ever has in my life
Patrick Lyda . 2022-07-06
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Nice friendly staff! Very prompt and efficient!
Rob harrris . 2022-07-05
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Pizza was fresh, prompt service, the manager was on point!
Joe Vizi . 2022-05-29
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Order pickup from Marco’s Pizza twice and they’re so nice and polite when you come thru the door and pick up your order. Never had a problem with timing and quality.
Krista CS . 2022-05-20
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We really enjoyed our order and will definitely order from this establishment again.
tl mason . 2022-05-14
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Horrible, they treat employees like absolute garbage, food is ok when made right, which isn't often.
Nicole . 2022-02-02
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Pizza was very good and done on time.
Pat Knab . 2022-01-16
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Marcos is our go to for pizza. The whole family loves it and the staff is great. Tonight my husband picked up the pizza and didn't check it before he left. When he got home we realized it was pepperoni and not what we'd ordered. We called and they offered to make a new one. I asked my husband to pick it up, but they said it was out for delivery! The owner himself actually brought it to the door! We were very impressed!
Leslie Haces . 2022-01-15
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I've had this pizza a few times and it seems the quality has gone down. The specialty pizza wasn't as flavorful as previous visits. I was a little disappointed.
Lorna Tebault . 2021-12-20
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My first time going and I absolutely love their cheesey bread and this is the only place that I know of that puts mushrooms on their steak and cheese!
Donndre Crews (Midlo) . 2021-09-22
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Great pizza! I recommend thin crust with pepperoni and mushrooms!
Paul Nobles jr . 2021-06-12
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Take out order of 8 pizza's. On time and delicious. Robin is a 🎸 star
John Krug . 2021-04-07
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I gave 3 stars because I really love there pizza bowl. I know its only sauce meat and veggies, something about the sauce, and its a great if your on Keto. I hate to give bad reviews, but i have to say its not a New York Pizza. Love you Pizza bowl.
Chris . 2021-03-31
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High attention to detail is put into making their pizzas and subs and the result is always satisfying. Their ingredients are all high quality. Their website makes it easy to reorder your favorite past orders, as well as customize any new order. Friendly and hard-working staff.
Hunter Northcutt . 2021-03-03
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They have a pizza bowl so you enjoy pizza without the heavy crust. Delicious and curb side pick up is swift
Grimm Marvin . 2021-02-15
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This place is great no matter when you order
Benjamin Qualls . 2020-11-28
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Best pizza chain out there 😋! Period!
Mr. Ed684 . 2020-10-06
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Order delivery online to La Quinta, food can in a timely manner hot and fresh!!! Great job staff!!
Timothy Newswanger . 2020-09-24
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Usually pretty good and definitely better than the larger chains. I deducted one star for an order that didn’t taste right at all. Bad cheese or sauce I’m not sure, but when I called to complain the manager was unapologetic and not helpful. Ordered again twice since then with no issues.
Anthony DePaul . 2020-02-10
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I had Marco's pizza at a friends house for his birthday. Couldn't be happier! his father (who I will not name for privacy reasons) originally was going to order from a different pizza place but they were closed. Them being closed and Marco's being opened took my friends birthday celebration from a 3 star experience to a 5 star experience. This was my first time eating at Marco's but will most definitely NOT be my last!!
Austin Rose . 2020-01-29
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The best pizza in all of Richmond
Wendy Holt . 2019-11-13
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Delicious pizza primo!! My favorites are the Meats and the Deluxe, both are really loaded of good quality toppings and cooked to perfection. CHEEZYBREAD is amazing too😀So far the best pizza at Midlothian.
C Rdz . 2019-10-06
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Delicious pizza, the cinnamon squares were bkmb, the pizza was ready way ahead of schedule, and my kid was very happy!
Daniel Goodman . 2019-09-29
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Love this Marco’s! Pizza is always hot and on time! Drivers are super nice and courteous. Everything I’ve had from this store is delicious!
Stephanie Daniel . 2019-09-10
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Great pizza. Left my purse! They held on to it and got all of my items back safely
jazz fulfilled . 2019-08-17
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My first time trying it and it was delicious
Dana Arrington . 2019-08-05
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We love pizza in our family and this is a great choice to serve them. They are now a "top brand" for me! Marco's is the only pizza establishment for us....FOREVER!
GoldenLoaf . 2019-07-03
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Excellent bacon Pizza and Great customer service
Micheline Uong . 2019-06-23
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Steak subs and pizza are amazing
Abdullah ms . 2019-06-18
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Always on time for pizza time!!
Steb Lambour . 2019-06-12
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Great pizza, service and value!
Andrew Carson . 2019-05-19
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Their delivery is always fast, even during the most busiest of times (dinner time on a Saturday). Further, pizza always arrives hot. Delivery drivers always nice and after many different orders they have yet to get one wrong. Which is good because they have a lot of different topping to crust options. 4.5 stars. No one is perfect. I only wish they didn't charge $3 for delivery and could copy *someone and make a crust stuffed with cheese.
xFormerTekGeekx . 2019-03-24
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