Based on 73 opinions finded in 1 websites
Based on 73 opinions finded in 1 websites
Nº 12 in 34 in Meadow Woods
CUSTOMERS TALK ABOUT DISHES WITH..smoothieOpinions
I have been to multiple tropical cafe's and this is my favorite one! I travel from Kissimmee to Orlando to go here because the customer service is better and it's close by other stores if you have to do any errands! Doesn't get any convenient than this
Starr YL . 2024-08-11
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I personally love coming here to this location. The entire staff is extremely friendly and efficient. 2 things you can never go wrong within a hospitality industry. I never have to wait over 5 min for items. In addition, any suggestion towards a new smoothie I always try it. I come here after every basketball workout and its the best way to end the day. I also want to give a special thanks to Natalie she is an employee and extremely courteous. Thank you so much it's the little things that matter! 🔥🔥🔥🙌🏾👍🏾
Walter Marr . 2024-07-10
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Very good service from Andrés. Everything clean, attentive.
Brayan Garces . 2024-06-09
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5 stars 🌟 services! Thank you! Andres very professional!
Carlos Rodriguez . 2024-06-05
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Manager Natalie has zero customer service skills
Jay Banks . 2024-05-27
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Indulging at Tropical Smoothie Cafe is always a treat! The impeccable service, laid-back ambiance, and delectable menu offerings make it a top-notch spot. Personally, I can't get enough of their açai bowl, brimming with vibrant berries, creamy banana, and tantalizing shreds of coconut. It's a perfect blend of freshness and flavor that keeps me coming back for more. Highly recommend!
Carmen Torres . 2024-04-09
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This location is one of the best locations regarding their service. I've always come across an amiable staff.
Luis Alicea . 2024-02-23
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Staff is is prompt, great service and smoothie
Thea vanessa . 2024-02-06
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Food quality is good, but online and store front states they open at 7 AM but workers confirmed they open at 8 AM. Needs to be changed.
Natasha Ferro . 2024-01-29
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I’m delighted to express my gratitude as a highly satisfied customer. While it was surprising that the information about the opening hours wasn’t clear, I must commend the exceptional customer service at this place, which consistently surpasses expectations. During my recent visit, Manager Natalie went above and beyond to assist me in troubleshooting issues with redeeming my awarded smoothie. Despite a line forming, she remained patient and dedicated, persisting until she found a solution. Her genuine thanks to everyone for their patience was truly appreciated. I want to extend my sincere thanks for the outstanding help. Throughout my multiple visits, the food has always been good, and the service continues to be exceptional.
Stephen Smith . 2024-01-23
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I always order from here but today was the first time I've picked up for take out. 5 star customer service like old days! Melanie acknowledged I was there, confirmed my order and then hand delivered it to me with a big smile and instructions. As a manager, this is an exemplary team member! 5☆!!
Jean Gautier . 2023-11-15
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Picked up my daughter from school and treated her with a smoothie. As soon as we walked in got greeted and great customer service. Smoothies and food were made excellent and will be returning!!
Crystal Davila . 2023-10-07
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Stopped by while visiting my niece. Great place. Staff members like Nat, were very nice and polite. Their smoothies are one of the best.
jury cantero . 2023-10-06
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Food was amazing and very fresh!! Staff was very welcoming and knowledgeable and made great suggestions. Management is definitely doing an amazing job, I had the chicken-bacon ranch flatbread and a super veggie island, green smoothie which was ABSOLUTELY DELICIOUS!! I’ll definitely be returning very soon.
Christopher Lebron . 2023-10-05
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awesome experience and great smoothies
Alex Pesantes . 2023-10-05
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Went into tropical smoothie cafe after a workout for a protein smoothie and chicken wrap. Smoothie and wrap was amazing with with great customer service from staff. Will definitely be returning again and telling my friends close by.
Jeremy Miller . 2023-10-05
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I love coming to this location best customer service I have received in a while. The food is also amazing I never leave disappointed.
Maria Villar . 2023-10-04
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Love this place. Food is really tasty and great quality. Service is a plus and very attentive. Would recommended 10/10.
Aaron Brockett . 2023-10-04
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Loved this place!! Employees were super nice and quick to bring my food out! It was a little busy so I did not blame them for being rushed but they still did a very nice job. Went around morning time and the atmosphere was very pleasant. Young man at the front also recommended me smoothies! Visited 8/25/2023
D Rose . 2023-08-27
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food was awesome, great customer service and friendly staff ❤️❤️
T.jassar Al . 2023-06-17
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They're quick but it's damn near $10 bucks for a smoothie. They've got flatbread sandwiches too.
Brian Davis . 2023-05-16
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Submitted an order to pick up. Upon arriving my order was in their cubbies. 2 wraps and a smoothie. My smoothie's cap was only partially on, and was actively coming off and oozing excess smoothie ingredients out the sides and down the cup. I may appreciate not wasting whatever is left in the blender pitcher, but I was literally about to take this into my car. As I stood there I showed an employee there that my smoothie was overflowing and that I needed a new lid and a bunch of napkins. No apology for the excessively messy smoothie, and I was handed 2 napkins. I quickly used up those napkins and had to ask again for a lot more napkins for the fairly obvious mess on my hands. Again no apology, but at least I received napkins. I don't expect to be comped the meal, or have a new smoothie made for me just cause they poured too much, but to put out this hot mess of a smoothie and not even acknowledge, let alone offer to maybe, clean it up, is pretty sad.
Jeffrey Dalnekoff . 2023-05-01
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Service was fast and they always get the order correct 🤓
Danny Esquivel . 2023-04-25
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They didn't have food 15 minutes before closing 😕
Ikhlaas 'Ali . 2023-04-11
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Thank you for opening in poinciana. Love the green island. Excellent staff. Thank you 😊
Nancy Rivera Caez . 2023-02-21
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Food is delicious! I love their caribbean jerk chicken wrap, is sweet and spicy. Pair it with the Bahama mama soothie, and it’s a win win!👍
B. R. . 2023-02-11
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I love coming here but I’m so upset that the app labels certain smoothies as vegan but in reality they have dairy non fat yogurt which makes them NOT vegan. It would be better if they had a substitute for that in order for it to really be vegan.
J & A P . 2022-10-16
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Very clean and organized. Professional and polite staff. The food and the Smoothie came out quick and on point. Try the chia banana smoothie! It’s my favorite with peanut butter 😉
mohammad almukahal . 2022-06-29
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Super clean. Friendly staff. Delicious food
Muhib Almkahal . 2022-06-22
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So kind, patient, and incredible customer service. Amazing food & smoothies. We found our new favorite spot
Mariah Hynes . 2022-06-14
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Friendly staff; always quick, correct order; staff makes good suggestions based on preferred ingredients.
Christopher Duke . 2022-05-07
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Here around 11:15 or so and there were only 2 girls doing their jobs. They were very sweet and were working on the smoothies but everyone else was chatting up a storm in the back. Smoothie girls were focused but seemed heavily worked while the rest weren’t doing anything. It shouldn’t just be two overworked employees keeping your store running. One star for each of them and one for the smoothie (it was actually quite good!)
Marsie Arguile . 2022-05-06
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Great place. Staff is always on point. Definitely my go to place after a workout!
Luis Perdomo . 2022-04-28
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I visit this location today and was very pleased. Got my order quick and perfect despite the rush hour. I give them 5 star for great customer service, cleanliness, consistency, and speediness. 100% recommend this location!
Mayril Rodriguez . 2022-03-19
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Very nice and clean. First time going to a Tropical Smoothie because I received good deal on coupons and wanted to try it. Definitely will go again! I had the jetty punch.
Kari Rodz . 2022-03-07
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Good smoothies but the flavor didn't really pop like I expected it to. Still fairly good. 🙂
Milagros Monserrate . 2022-03-01
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The banana, chocolate, peanut butter smoothie was delicious!
Usmania Hamid . 2022-02-28
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Don’t recommend right now. Poor hygiene practices (drying hands on their behind before making order, talking over food, picking up things from the floor while making my order, a minimum of 4 people touching my food). IDK, it seemed a bit chaotic. 3 stars cause I know they can do better.
Hecmir Fernandez . 2022-02-27
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I should give them a 1 star, but I believe in second chances…. Brand new store, got in to check out menu… 3 employees at the front one at the POS and the other 2 around. No greeting at all, no one asked me if I need help. 2 minutes walked away. I will give them another try.
I L . 2022-02-08
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Best smoothies!!! Girls were super nice!! My new favorite place
Mely Vuitton . 2022-02-07
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Had an issue with ordering in the app. The owner was super understanding and took care of it quickly. It’s nice to see great customer service is still alive! Thanks guys!
Ryan Chowansky . 2022-02-06
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I’m so happy they opened one near my house , I went yesterday and ordered two flat breads! They were delicious and quick service, nice staff as of now. Hopefully stays this way
yessenia peralta . 2022-02-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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