Tropical Smoothie Cafe in Kissimmee - Phone Number, Reservations, Reviews

This place is always great, me and my girlfriend come here all the time. One of the reasons we like coming here is because of the friendliness of their employees. Taniya always greets us with a “Hello” and a big smile. On this particular occasion, I guess her manager came to the front and started scolding her in front of us and other guests. We did not like this. This is very unprofessional and needs to be addressed.

Taniya was absolutely amazing as always. I always have a great experience when she takes my order. She’s the sweetest girl ever. One thing I didn’t like today was how rude her manager was to her in front of me and other customers. She was very disrespectful and needs to be reprimanded.

Tasty smoothies, quick and friendly service.

$10.00 for a wrap is price gouging……

Customer service here by a specific Individual have been poor the last few times I’ve come. They don’t wear name tags so I have no idea their name but I observe them rolling their eyes and having judgmental conversations of Guests from inside the kitchen area. She also has incredibly long fake nails that shouldn’t be allowed under food and safety standards. If there was a smoothie place closer I’d 100% be going there otherwise I’ll be less inclined to coming here on the regular.

The people were nice but I got a chicken Caesar wrap and it was terrible. It was scalding hot. The lettuce and tomatoes were actually boiling hot. The chicken tasted like frozen Tyson chicken. I’m the least picky eater out there and I couldn’t even eat more than 2 bites. It was so bad. I don’t know if it’s meant to be like that but when I think chicken Caesar wrap, I think cool and fresh. That should be illegal to serve! Also, I’ve never left a google review anywhere when food is bad, that’s how bad this was.

Just go next door to blended. The quality and quantity of product has gone down dramatically. Not sure, it might just be this location.

simply put it was just plain nasty, out of strawberries and nonfat yogurt, roughly 70% of ur smoothies have strawberries so not sure how u let that happen. decided to still do my usual bahama mama and it was boarderline pure liquid and had almost no flavor, forgot to take a pic of it but i got one of the burnt wrap that came close to requiring a dentist appointment. not tryna be that guy but that was a solid waste of money for sure ill stick to the celebration location.

I keep trying to give this location a try because it’s closer to my house. But it takes 30 minutes for a smoothie and I ordered on the app. The smoothie is always watered down and just has no flavor. The food taste regular at best just depends what day you come and who makes it.

They went from ok to being the worse.

Normally I have a good experience at this location. Today I ordered a Baja wrap which I like for the toppings and roasted salsa, but as you can see, there are none. That was not the problem, as I could simply go up and ask for toppings on the side. The cashier was nice, but the lady in the back loudly said (where I and other guests could easily hear) that she did indeed put them and I was lying, even though I was polite and very clearly there are no toppings on the wrap. I was mortified and it took a lot for me to ask for toppings because I didn't want to bother them and the whole situation made me very anxious and almost cry after the lady said I was lying. The worker in the back then kept complaining (about me I'm not sure) after I sat down. Probably won't come back to this location again.

Lubin smoothies are the best he always makes mine perfect

Went here yesterday and was very disappointed. Our total was $32 and I had a $50 bill they refused to take it. This was annoying but was upset me was the attitude of the cashier. Very rude and unapologetic about the situation. Tropical Smoothie was my very first job at 16 so I know the “Tropitude” expectation and they did not meet it. Also a BOH worker had an AirPod in which in my experience is a write up. All in all not very impressed by the staff at this location.

To whom it may concern, I love Tropical Smoothie cafe I love there pita bread flats very delicious and especially there smoothies awesome very good

The one takes orders was really nice, the girl who made my flat bread had an attitude problem, she wiped her nose with her bare hands while making my flatbread, added bacon to my chicken pesto, and didn’t give me my side

Gotta say, this is my least favorite location. I hardly ever go here but by chance we were at the loop and I wanted a smoothie. The smoothie was watered down and not full. Every other location fills the cup to the brim. Well worth the $8, but not here. Each time I order here it's never full to the top.

Wilted berries? Would you eat them? No. Please use fresh fruit. These look like they were in the back of a fridge and forgot about.

Manager is amazing. Unfortunately every time i come there’s always a major item missing (Bananas-meats for wraps etc. Which i believe is upper management’s issue. This store doesn’t make the smoothies like other stores which i believe to be the lack of ingredients or lack of training. Overall the young lady holds it down. I would hire older mature teens. Some of the kids there are very immature and can talk more than they work.

All 3 of us received extremely watered down smoothies. I go to tropical smoothie enough to know what my smoothie should taste like. I'll never return to this location.

Every single time I order from this location, my order is wrong. I decided to give it one more chance today. Not only did they forget two items from my order but I couldn't even eat the quesadilla. It was just melted cheese and pineapples. If I wanted that kind of quesadilla, that's what I would have ordered. Never again will I order from this location.

The food is good, but every time I come back I regret coming because of the wait time. If you’re not hungry you might as well go because by the time you’ll get your food you’ll be hungry. 😭

Went on two different days & can't find my receipts to do the survey so I came here to acknowledge Niya & I believe the young man name is Anthony for outstanding customer service.

I have been to this location several times and the customer service is not there. It's very disappointing to see as I am a previous tropical smoothie employee. They reply as if they don't want to be there and with no energy. I sat there for 2 mins and everyone was on their phones in the back. Please get it together as this is a country wide franchise!

Their was clear thangs on are smoothie and they were not wearing hair nets

the workers were very rude and they don’t bother to make the smoothies correctly. it’s more worth it to go to the one on Vineland road

Wayyyyyyy over priced. 2 regular sized smoothies 16 dollars and some change. As if that isn't enough...when paying with a credit card it first asks for tip. As if that wasn't enough it defaults to an 18% tip and you have to manually go down two options to hit not tip. So this is designed to purposely add tip accidentally. Not coming back

I came in today and ordered an $8 smoothie and paid. After I paid my 4 year old son said he wanted water, so I asked the cashier for a cup of water. He told me he’d have to charge me .25 cents for a cup of water. My jaw dropped. He said it was the management that made them charge for tap water. Never coming back. It’s the principle of the thing. You don’t charge anyone for a cup of water. That’s hospitality 101.

Friendly manager , hardly and wait time, clean, calm and cool atmosphere. I recommend the Loop location.

Sanduíches e sucos maravilhosos. Bons preços

They keep the store closed in the morning when it already has opening hours and do not allow you to use the bathroom; very bad customer service.

Just places, okay? No more notice. The service here can be good at times or bad at others. I literally waited 20 minutes while 2 employees were hugged up In the front counter.

They often don't have ingredients for the smoothie you want. You also have to wait long for your order, even if you ordered online.

There is no better way to start the morning. A smoothie before a nice walk around the park is satisfying and refreshing. This location is really busy. It is in a plaza with lots of retail shopping stores.

Lo mejor de lo mejor en comida saludable. El servio al cliente a veces un poco odioso. Pero de resto bien

Great food! The smoothies are amazing and there are lots of choices. Cute, small little restaurant. Perfect for lunch!

Si te gusta los smoothies, es un buen lugar, tienen muchos sabores y opciones de tamaño y presentación para tus bebidas.

Excellent customer service and friendly. Thank you

Smoothies are a good size for the price and they taste very good.

So I stopped going to this tropical smoothie because of the customer service and the wait was always ridiculous. I started going back recently and it's been great. Looks like it's a whole new team. The lady who picks up the phone is always friendly and the food has been on point and fast.

If I wanted a cheese wrap I would have ordered just that. Please ease up on the cheese. Both of my wraps came the same. I couldn’t even eat it. You can see in the picture provided the big block of cheese. Maybe retraining staff on proper portions could help.

Everything is a rush, should give more presentation.

Melhor sanduíche de Orlando, baita suco, preço otimo. Sensacional

The service at this location is always terrible. Just rude employees.

I used to love coming here when they first opened up. Now, its just ridiculous. The wait lines are terrible, every time I come here they always say they’re not serving smoothies like what is the point of coming here? The staff isn’t that great either. If you want better service go to the other spot in Landstar! Better staff , shorter wait times and larger space for your comfort!

Fast and fresh ingredients. I would return here.

Great smoothies and low prices 👌

This is a smaller tropical smoothie. Smoothies have always been well made. The only complaint is inconsistent online ordering. They used to keep them in the cooler but the last time I went they were out in a cube, not refrigerated.

I ordered delivery from this location today on their app and it was delivered by someone from doordash who forgot to grab my smoothies and told me he couldn’t go back to get them for some reason. I called the location and they were super friendly and helpful. I was still able to get my smoothies which I really appreciated

They are amazing and fast. Always clean and organized.

Service was awesome, the lady behind the counter was so nice and professional

I went here with my bro and it was a good exp.! I got berry Acai m. 👎 with mango bec. They didn't have blueberries

Really enjoy their peanut butter smoothies

Delicioso el de chia y el Bahama mamá me encantó