Viktor Pollo Kissimmee in Kissimmee - Phone Number, Reservations, Reviews

The chicken is super delicious, the ribs, I don't recommend it to anyone, they are very bad bone, the sweet potato all full of oil, now the cassava and the chicken taste delicious 😋😋😋

This is my first time ordering food and I loved it. It definitely brought back memories, this is authentic Puerto Rican food, it does not compare to any other place around. I recommend this place, we will be going back!

Viktor Pollo will not disappoint! Great price! Get the super combo!

Excellent people. . Very good attention 👍

Every meal we tried was perfect! It tastes like food cooked in the PR countryside with firewood. In love with everything they cook here!

Yesterday I stopped by Viktor Pollo. Their food was delicious and their service was fast! Well done! 👍Definitely five stars business! Thank you!!! Love it! ❤️💛✝️🤲🕊️🙏👍👋

The food is very good, especially the cassava. I also placed an order to have it delivered to my house and the service was great, everything was complete, delicious, Marelvis was a very helpful and attentive employee. The delivery girl is also great. I recommend this place both to eat in the place and to order a service Brilliant

The food was good,but the yuca was too muchy

Better off ordering from Uber , went there place looks not clean and then service was bad I was on line the guy looked at me and said nothing and stood there for 12 minutes, so I left

Staff rude if you don't speak Spanish they get order wrong ordered the deluxe combo got a piece of sausage looked like they bit off 3/4 of it then ordered another combo asked for a side of sausage hot one piece charged 3.75 plus tax, no idea how to treat people

Food is delicious. Terrible Customer Service.

Terrible service, the truth is they told me 20 minutes and it came out after two hours

The best chicken I have eaten in a long time, I recommend it and also the arroz con gandules. The only thing I didn't like was a green banana that they serve since in my opinion it doesn't have flavor or good presentation but I think it wasn't about the restaurant but rather the dish is like that.

It's the second time I've come to give it a try and I give zero for the customer service, their cell phones are more important than the customer and again I had to wait for the chicken and ribs. That's why businesses fail because of customer service.

Mi wife went to buy my lunch. And the Maneger Yolanda don't have any costumer service at all.She make mi wife feel like she was stolen the food. And we have the receipt on hand. After that she don't even apologize. I'm trying to go forward with this situation.

Ok, today they didn't have anything fried, no potatoes or sweet potatoes, no ripe bananas, no potato salad, no codits salad. My question is, why did they open then if they didn't have accessories??!! And besides, the person who treated me too much should be a little kinder about that!!! Well just chicken and rice.

I ALWAYS GIVE THEM 5 BUT TODAY, SATURDAY, I DON'T KNOW WHAT HAPPENED, THE CASSAVA WERE HARD AND DRY, THE RIPES DID NOT HAVE THEM AND THEY CHARGED ME BUT THEY TELL ME WHAT DOOR DASH IS WHO RETURNED THE $$, BUT IT WAS NOT REQUESTED BY DOOR DASH IT WAS DIRECT BY INTERNET... THIS IS NOT THE FIRST TIME IT'S HAPPENED TO ME... BUT OTHER THAN THAT THE CHICKEN WAS ALWAYS GOOD, THE RICE WITH GANDULES WAS 10 TO 7...AH AND MY WIFE HAD TO COOK THEM FOR LONGER... IT WAS ABOUT 30 MINUTES. TODAY IT SEEMS THEY ARE NOT THE SAME COOKS..

First time visiting from Orlando..Please open one in orlando

Sorry to say unfortunately, the only service one particular way you customize your order. What that being said it was a complete turn off and I left the establishment.Sorry to say I won't be visiting this location

What a bad chicken... it tastes like parboiled!! And toasted but with a burnt flavor... and salty aside... when they want to do something bad to someone, send them a chicken of that

There’s not one person in there with good customer service & over the phone ? Even worse. So disgusting the way they speak to you over the phone.

How good the chicken. But there is no such thing as bad care once she comes and is treated well. There is no girl in that establishment who I can say has good service.

A lot of flies in the eating area is really nasty.

It's the second time that the chicken it's really dry and I can't enjoy my meal. This is the second time they have given me dry chicken and I can't enjoy it. I don't think it's fresh chicken or it's being overcooked.

The chicken is good, it tastes good, the place was dirty, the tables were greasy and food residue.

The food is very delicious but the customer service is terrible. There is a guy in front where you order the food who is rude and does not know how to talk to the customer.

I am giving 4 not because of the food. The food was good There is opportunity for improvement in the service and in the aspect of the local.

Found a roach leg in my food. After seeing what the place looked like, I am not surprised. The leg was found in my rice. Placed it on my yuca for better view. I almost brushed it off to it being seasoning. Nope, it’s definitely a roach leg.

Order 2 Grand Combo. We had to wait +10 minutes for El Pollo. They gave me the plates without saying anything. I asked him and where was the Sausage? because it wasn't on The Plate. They told me that since they were going to close they couldn't do anything. Why didn't they tell me when they packaged my meals? Then they wanted to replace it with sides. I said no, it's Meat or Meat they should give. I won't come back here because they were dishonest and El Pollo is nothing of this world. Dry food and service F.

Worst Service Ever. Promise a time online and never deliver. I am here for 30 min after the time pick up. It didn't get busy untill just now.

A very good option if what you want is a good piece of chicken!!! The super combo, the best to be satisfied!!! 100% recommended🔥🔥🔥

Unfortunately, the attention has been very disappointing, especially for a couple of very stressed young people.

Terrible customer service. Some poorly behaved ladies treat you very badly. If I return I would do so when there is better care. A call to the owner to take action.

The last few times I've gone, they gave the chicken overcooked, that is, toasted or burnt. It was not like this in the past. I don't know if they changed owners.

I went here with my mom ordered the ribs and rice with peas food was fantastic. We will definitely be going back.

More than an hour from Clermont to eat chicken...I arrived 25 minutes before 8 pm...there was no chicken or ribs in the main dishes...Ok, that's fine, no problem, but don't let them use the bathroom after eating. Drove More Than an Hour to Eat Chicken and Ribs That There Wasn't... I won't return...and I don't recommend them...As a businessman I don't leave reviews but don't treat people like that either....

I had a very unpleasant experience, rude staff, not all of them, but most of them, if they don't have the patience to deal with the public, let them dedicate themselves to something else. I was not treated as a customer should be treated, I do not recommend it. I think they should change the staff or put them on a course so they can learn how to deal with the public.

The chicken is good, everything is good, the service is terrible!!! The people who serve have bad character and very bad treatment of the customer.

The best rice with pigeon peas and roast chicken in Orlando, FL

What kind of ribs are these? Are these like frog ribs or like small mammal ribs

Excellent I like it, Excellent tidi

The food they make is very good. Good seasoning. The local associates are very attentive. I recommend it.

Food was delicious! Staff were friendly!

The food is excellent, and the service was good, but the cleaning inside the store was not the best. They can do better.

I was there for first time,the chicken over cook no taste over charge the rice pale,and very dry the Maduros.

Excellent place, good food, good service 👍 and a good atmosphere: the best chicken hoe 🐥 el ulive, the old man with white hair.

Had them for the first time through Uber eats delivery to go. I got the half chicken with arroz con gandules and Yuca. They were great portions for the price and tasty, too, although the arroz con gandules was a tad bit too salty for my liking. It was still enjoyable. I would definitely eat there again.

Best BBQ Chicken in town! The flavor is delicious. French fries, rice, beans, yuca al mojo... everything is good. The price... unbeatable!

I had an incredibly disappointing experience with their service. Despite waiting for an extended period of time with no one on the line, they seemed to be thickened in their own chat conversations and completely ignored us when we greeted them. However, I must admit that the food was of excellent quality. I had an incredibly disappointing experience with your service. Despite waiting for a long time without seeing a line without No one answered, they seemed to be engrossed in their own chat conversations and completely ignored us when we greeted them. However, I must admit that the food was of quality.

The food here delicious. Service was ok, not bad, but not the best. The place can get a makeover and some TLC. But I still recommend based on the food, cause it was good.

The prices are reasonable but what I don’t understand is why they are famous for the chicken and the chicken is the worst thing they sell the chicken is super but super dry definitely we not recommend the chicken to anyone the chicken is dry dry dry .

Delicious juicy chicken! Definitely will go back !!

The food is awesome I didn't take no pictures but soon I will post them the food and employees was great

The food is delicious. My whole family loves it. We always buy chicken and rice with pigeon peas. We have never been disappointed. We will continue visiting

Excellent, juicy, and tasty chicken!!! Unfortunately, I do not speak Spanish, so it was a bit difficult to order. So I just pointed at the pictures!! The chicken was fantastic. Plantains are excellent. Service was fast. I will definitely eat here again.

Excelente servicio a precios fantasticos

Every time I come to Kissimme I stop here to eat this delicious chicken. Brings me back home 🇵🇷

Wow first time tried this and it was fantastic , prices are very reasonable, highly recommend, this meal cost $8.50 prices as of december 2023 ps portions are massive

Food is truly spectacular at a great price. Delicious chicken, ribs and longaniza sausage. The rice is pretty good and the Tembleque is on point. The front desk ladies are nice. We rather do take out. Great value and delicious; Wow!

Great deal in family meal. The food is good and you get a lot for the price. Perfect for my family of 5.

Riquísima opción para cuando no quieres cocinar o en domingo rico todo

Deliciosa y fresca la comida ,me gustó mucho el 🐓

Lots of chicken. Experience was comfortable

Best bang for your buck I just wish you guys had a white rice opinion and beans then you guys would definitely be the top dog out here other than that the chicken and ribs are both excellent

The best chicken and guineitos, great!!

Le daría 5, pero la comida no estaba bien caliente. Lo recomiendo 99.9%.

Best of the best chicken and all cook there I dont change this place for nothing

La limpieza es muy importante en un local.

Si quieres comer el mejor pollo,yuca batata y mucho más este es el lugar para comer y buen precio.

Mi primera vez y super rico las costillas el arroz y los tostones ni hablar ricos. Espero volver gracias

cocinan de maravilla sobre todo el arroz con gandules me encanto

Me encanta la comida que ofrecen. Food is very delicious and well cooked. Hemos ordenado de todo lo que ofrecen y cuando me sirvo en un plato es como si estubiera comiendo en Los Bebos BBQ de Puerto Rico. Mi madre es bien mistica para la.comida y si la dejan come todos los dias ahi. La recomendamos al 100%

El mejor pollo al BBQ! Great place to eat BBQ chicken

The food was good, and the service was good except for one of the ladies at the counter. I'll let you figure that one out for yourself. The yuca en escabeche is a most try.

Mientras me hospedaba en Disney estábamos cansados de comer hamburguesa y lo mismo entonces entre a doordash y vi arroz con gandules! Eso me gano de una vez! Pedí 3 órdenes familiares de arroz, pollo, costillas y yuca. Desafortunadamente no habían costillas ya que ordene cerca de el horario de cierre y entendí. Los trabajadores muy amables se contactaron conmigo y me dejaron saber así que nos lo remplazaron por el pollo. Éramos un grupo de 14 personas así que no había problema. La comida estaba riquísima y la familia hasta repitió. Muy rico el pollo, el arroz con gandules y la yuca estaban muy rico! El precio estuvo bastante bien! Y las porciones son bastante grandes. Si alguna vez regreso a Orlando definitivamente pasaría por aquí!

If you want baked Chicken it's a good place to go. The whole chicken price is Fair at $10 ( though I wished they had sauteed onions for it) 3 people ate lunch for $21 including drinks...not bad!

Didn't like the service or the food. Chicken was ok. Yuca was terrible. Won't go back to this place.

This place makes real authentic Puerto Rican food. The prices are great for the amount of food they serve. I've been eating here since they opened.

Acabo de salir del Lugar ,y soy clienta frecuente y realmente vuelvo por que la comida nunca cambia,pero El Servicio desde que tienen el personal amargado y con actitudes ,no es lo mismo el ambiente del lugar Mesas sucias ,empleados hablando de la Supervisora ,que al parecer fue a hacer una reunion para corregir varias cosas del establecimiento para un buen funcionamiento y literalmente solo 2 empleados se pueden sacar uno trigueño alto que Siempre lo e visto y muy servicial y dos damas que atienden alfrente el lugar qie siempre tienen buena actitud ,pero La Empleada que tienen hoy en la caja le doy un #0 como cajera ,apenas ni me dejo seguir añadiendo ala orden y rapido me dijo tiene un total $$$ de verdad que SI FUERA POR ELLOS NO VOLVERIA ,OJO DUEÑOS ACTUEN ANTE ESTO ,ESTAS PELEAS Y DISCUCIONES SON CONSTANTES Y SON DE MAL AGRADO PARA EL CONSUMIDOR ,

I like the pollo and arroz con gandules de ese sitio

Very Tasty local food, PR cuisine is fantastic!