Based on 617 opinions finded in 1 websites
Based on 617 opinions finded in 1 websites
Opinions
Place is ABSOLUTELY horrible!!!! Order a simple meal, waited 1 hour and half for wings. Girl said they were 2 hrs back up with 10 employees working in kitchen. They had no ice on soda machine! The lid was not put on right, sauce all over the food bag. DO NOT GO TO THIS STORE!!
Carlos Santana . 2024-09-10
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The place and order at 6:08pm and receive it at 7:53, When I ask the staff why is it taking so long is like just taking to a wall first because they ignore you and second because they have no idea were they are standing. Last time at this location. IT'S JUST WINGS it can't take that long.
Sebastián Onofre . 2024-09-07
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When they first opened it used to be good now it's not. When you order ahead of time you so have to wait 20 to 30 minutes longer. And you would think since I waited a whole 25 longer after my food should've been done they would've apologized but nope nothing. Then I asked for a hot sauce & the girl charged me😒 like really after me waiting all this time she could've hadn't me that. This was my last time coming here very disappointed. I refuse to give my money away like that
snuggle Goggins . 2024-08-25
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Terrible attention! They take a long time and at the same time the burnt chips
Ana Vásquez . 2024-08-25
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This is the worst place. Food never ready on time, employees ignore u, don’t want to work. But its management fault for allowing the bad service.
Dora R . 2024-08-21
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Long wait, the place was empty and i waited (1Hr 4mins) they give priority to online orders. Personnel not professional when dealing with customers
jose fernandez . 2024-08-17
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First time ever leaving a review only because of how bad the service is. Ordered food, meal was missing, was told they will refund me the missing items, never happened. Today, my kids wanted wingstop again, what are the chances of missing food happening twice. Ordered food, 60 bucks, one meal missing, all drinks missing. Call the store, 40 minutes on hold! I'm STILL on hold as I'm writing this! They should all be FIRED for their horrible service! I will never go to wingstop ever again, delivery nor Dine in!
Ralph B . 2024-08-13
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Bad experience with the order, it took them around 45 minutes to give me the order. I don't recommend this place.
Ely Rangel . 2024-08-10
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This place never have the food ready worst service ever
Chantel Rathore . 2024-08-08
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Great food but the service was terrible, they spent more time talking to each other behind the counter than actually making food, one simple order took them 57 minutes to make and the place wasn’t that busy
Stephen O'Connor Loss Assessor . 2024-08-08
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It really sucks, think about it before you go, a horrendous delay in delivering the orders, the treatment is disgusting, the entire shift that was there today, August 4, 2024, around 7:30 pm, they should remove them or give them intensive customer service
Ramiro Fontaine . 2024-08-05
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Super slow Don’t waste your time
Mohammad . 2024-07-24
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Always way better wings than hooters
Alexandra Florea . 2024-07-14
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I just ordered Wingstop through Uber Eats and this Wing Stop forgot my brownie. Also, I ordered carrots instead of fries and I promise you they wrapped up 5 carrots in a Wing Stop paper. The carrots are supposed to replace the fries and they seriously only gave me 5. This place is laughable.
Pariss Valencia . 2024-07-13
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This is the second time me visiting Wingstop at this location 3440 NW. 79th St., and every time I come here I receive nothing but hi quality hospitality from a visiting manager by the name of John I will highly recommend this Wingstop to anyone watching, or revealing my reviews…
Alexander Reyes . 2024-07-10
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Every time I eat here I get small portions, greasy food, they mess up my order and other stuff. Compared to other local wing stops this one is horrible. Do not go here please just drive the extra mile.
Aura Eliza . 2024-07-09
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Awesome staff service the food is delicious trust me
Esteban Gutierrez . 2024-07-06
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rats were greeting me at the front door .the manager is very unprofessional i went to pick up my food and there were feathers on my chicken . my fries were tampered with as if someone was eating my food before i retrieve it.
ASHANTI JENKINS . 2024-07-03
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The service is horrible.The cashier/manager was rude she told me her name was Tan I believe.I seen a rat run cross my car also.It smells very bad like their not cleaning inside that kitchen.I don’t recommend no one to this wing stop.Service is poor!!!! This store needs to be shut down.
2x Durk . 2024-07-03
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Shantell had 5 star customer service. She greeted me and everyone else with a smile as well as helped me make sure my food was all there and didn’t mind doing so.
serenity gray . 2024-06-27
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Bad service at this place... my food lasted a long time and terrible attention.(0) for your workers, train them
Guisella Vargas . 2024-06-24
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Bad service!!!!! Where the owner of this establishment!
Yajaira Gotay . 2024-06-24
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Worse experience I waited a 1 hour for my food I never get the food I tell the lady to cancel my order after a 1 hour of waiting staff very slow kitchen dirty food on the floor i don't recommend to nobody to come to these location
Lisbeht Marcia . 2024-06-16
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Everything is bad I don’t come back
Carlos Vergara . 2024-06-14
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Very slow attention. Workers were hanging out. The restroom smells terrible.
Melissa Leon . 2024-06-13
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Waited 3 hours and still didn't receive our order, we called back to store they put us on hold for 15 minutes so we called back they said we will get them when we get them.
Alan Topper . 2024-06-12
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Ordered online and they were rude. Waited two hours for my order and they treated the delivery man horribly, and us on the phone just as bad. 0/10 horrible experience never ordering again. Never even got the food and no refund.
Michelle Hernandez . 2024-06-12
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Long wait, the slowest service in the United States
Claudia Montenegro Zamora . 2024-05-27
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Probably the worst wingstop in South Florida. I hope they clean house and get a new staff. I’ve ordered twice from this sorry establishment and they’ve messed up my order each time. How hard is it to put the correct items in the bag? It’s ridiculous. Don’t waste your money on this location.
Jorge Garcia . 2024-05-24
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Please do not come here!!!!staff rude, manager rude, Floor nasty. I had to ask for a refund before I even got my food. There was no ice in the machine, they had a big bowl filled it with ice and customs had to scoop ice out of the bowl insane! Do not come here....
Rossin's Dynasty . 2024-05-12
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Horrible customer service. Ordered 100 wings and accidentally went to the wrong wing stop so I called again and the worker said I was playing games and cussed me out. Never going back again.
Mohamed- 2005dz . 2024-05-11
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Two hrs waiting... bad customer service and only 3 employees for a busy store
virgen cruz . 2024-05-02
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Leaving one star cause it’s not possible to leave zero. This is the worst Wingstop location I’ve ever went to. I’ve tried ordering in person, ordering for pick up and ordering through uber eats and there’s always a problem with the order, missing items, under cooked items, in my most recent order through uber I had THREE uber drivers walk out and cancel the delivery because of how long they were taking and all that just to have the wrong items and items missing. This is the worst service I’ve ever experienced at a restaurant go to another wing stop save yourself the trouble.
Nicole Suarez . 2024-05-01
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It took over 30 minutes to get my order. And they couldn't find my ticket. I had to give them my receipt.
Sadie Sunovia Brown-Baez . 2024-04-26
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Ordering online is terrible and the wait time is too long
Jeckson Ariel Caceres Rivas . 2024-04-14
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Ordered online and waited until ready but when I go inside to pick up they say its not ready. The people working here have terrible attitudes as well just drive to hialeah and order there
Cesar Cruz . 2024-04-13
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Do not Uber eats with them. Took over 2 hours 3 drivers canceled and was cold. I was only 2 miles away
Andrew Arevalo . 2024-03-29
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I ordered all drums, cost more and I didn’t receive. I ordered 3 blue cheese dipped sauce that I didn’t receive. The wings are so over cooked that they’re hard.
Jason E . 2024-03-22
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I ordered many wings using Uber eats and my wings and fries were so hard and dry I couldn't eat them. They were so old, must've been sitting out all day or they refried them from another day. So inconsistent with the freshness and quality. Owner/manager if you ever come across this review, please reconsider new staff at the 79th Street location.
Mommy Brown . 2024-03-20
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Very bad service, terrible service, change the entire shift, total lack of respect.
ERNESTO VARGAS GOMEZ . 2024-03-20
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I must point out that I went to pick up an order from Ubert that had already been placed and they told me that it was not ready when another saleswoman arrived about 25 meters away. It turns out that the order had been ready for a while, I don't know if they do it on purpose or with What objective will it be, terrible in today's shift in the afternoon, all the drivers there have the same opinion whenever it's the turn that is the same
Elizabet Perez . 2024-03-18
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It took them more than 1 hour to complete my order on top of that I had to keep asking them because they wouldn't pay attention to me
Miguel Olivero . 2024-03-17
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Never in my life I had fries that were cut up into small tiny pieces.
Sim . 2024-03-15
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The attention in this place is super bad, the workers at this place are not efficient, every time I come to pick up an order no one pays attention to you and you ask about your order and it is as if one does not exist, and it is not a coincidence at once, It is always so
Adrián Figueredo Solano . 2024-03-15
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I must have caught them on a bad day. My order was wrong and the fries were not cooked properly. Choose another location
Janice Jackson . 2024-02-28
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You'll be waiting forever in an extremely dirty and ghetto building just to get some dry @ss wings that were not prepared the way you ordered them. Never again! 🙅🏾♀️
Suzy Pie . 2024-02-27
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Speechless, no coronation no brains order online and still have an hour wait R I P wing stop 2024
Bcd king Johnson . 2024-02-15
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Ordered ahead food was still hot and fresh thank yu staff was great
Tonyia Whoo . 2024-02-13
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Worst wing stop location I’ve been to. I’ve mostly gone to the location in Hialeah. Now I know why. The service sucks at this location, and you can tell they hate their job and the customers. The fries were soggy, the wings were good but greasier then usual.
Romance . 2024-02-07
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I don’t usually have a bad experience at this location but today i found a roach after biting into the chicken. Don’t think I’ll be coming back to this location
shamira gonzalez . 2024-01-27
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Chicken was good but my neither one of my fries was not too edible or done. VERY THICK FRIES & NOT FULLY COOKED too hard to eat. I was very disappointed and I don’t want to get on social media so hopefully they do something about this cause this not okay.
Brianna Nash . 2024-01-18
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Ordered mild wings, received plain wings. Very sad :(
Micah Andrews . 2024-01-14
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Every time I order with this location something is always missing or wrong. They can’t read, follow instructions NOTHING.
Christie Charles . 2024-01-11
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The food was good, but I ordered celery sticks and it was missing without an explanation.
Pauline Thompson-Love . 2023-12-26
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I recently had a terrible experience ordering food. After placing a $41 order, the restaurant canceled it without any explanation, leaving me frustrated and feeling scammed. Customer service was unhelpful, making this a disappointing and regrettable transaction.
billy bobby . 2023-12-17
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Horrible service. Never going back. I just wanted my food but couldn't place order. Workers have too much attitude, they should just quit but rather give you bad service.
Anton kos . 2023-12-08
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Ghetto-ist, dirtiest, slowest wingstop I ever been to. Big L
JØHNNY GØBLIN . 2023-12-06
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As a Master Barber at RAY’S BARBER SHOP LLC Excellence is our drive. We appreciate great products and services. At Wingstop I feel the great vibes. Highly recommend it to everyone in the community
RAY’S BARBERSHOP LLC . 2023-11-25
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Delicious I love wings stop the best top tier
Jackelin Esteban . 2023-11-15
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Busy as I have ever seen it but the best Management I have seen in a very long time You go Gurl and please keep handling this Business......❤❤❤❤❤❤👍👍👍👍👍👍🙏🙏🙏🙏🙏🙏💚💚💚💚💚💚💚..... Roll back the cameras and watch her work.👑👑👑👑
Sheilet “Ms. Let” Green . 2023-11-06
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One of the worse Wingstop in Miami. I waited two hours for a pick up order that only had 20 wings. Not only that but the one of the employees were cross contaminate the food by touching the her hair/phone/ face and then the food and the orders. Also her hair was loose which is also in direct violation Servsafe policy. It's the only wingstop in the local area with the only close one being on 163rd. Just a shame really.
OMEGACorruption . 2023-11-06
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Didn’t get what I order they just look like they all over the place on organize the outside look very trashy garbage overflow in of trash. It’s just looks filthy and nasty. Not sure if I’m recommending the spot out of
juris paz . 2023-10-02
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I order threw door dash 3 6 piece meals when my food arrived my fries was not cooked at all my chicken was very cold and plane when I ask for original hot so I Uber to the store to get my order remade and to complain and the workers was very rude and they jsut redropped our chicken back in the fryer when I ask them to make my entire order all the day over they all had attitudes
Warnisha Hall . 2023-09-30
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I honestly prefer to go to this location out of another that is much closer to me. I’ve had better interactions here and my orders came out accurate. This was a first for me at this location and I hope that the quality can be improved from the unexpected encounter I had today… no feathers please.
Level Done . 2023-09-27
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The wings were great and customer service is better than ever!
Georgia Lee . 2023-09-13
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Love this wingstop. The employees at this location deserve to be recognized. Sometimes this location gets packed of people, some of the customer's can become nasty. They never lose their composure, at least while I'm there. I go about 2 to 3 times a week. They are always willing to help and go the extra mile. There cooking are is clean and also the bathrooms.
rainbow plush bros inc . 2023-09-09
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Service is horrible have to wait for a long time and the workers are rude
Alexis Suarez . 2023-08-31
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I came here with my friend to have lunch one afternoon, as we arrived to the store we were the only ones there. As soon as we entered the store they took are orders. Then Four African Americans came in and ordered behind us. We then waited about 10-15 minutes and realized everyone who order behind us got their food first. We asked the lady who had taken are order why it was taking long and she had said it was coming right out and we waited a total of 45 minutes.
victor cabanas . 2023-08-11
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Great food great pricing but not so great staff
Julian Brito . 2023-08-04
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Terrible Terrible place. Ordered inside and took over 30 minutes to get our food. Plus, they seemed to be on their phones a lot more than actually working. Don't waste your time on terrible service and wings.
john finazzi . 2023-07-31
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From the moment I entered the store, I was greeted warmly by Thalia she was friendly, approachable, and genuinely interested in helping me. her positive attitude created a welcoming atmosphere and set the tone for my entire visit.
Crook Rome . 2023-07-17
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Te ponen a rellenar las bebidas deberían estar listas para recoger
Dary Gonzalez . 2023-07-11
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El trato a los consumidores es pésimo, hace calor y la cajera trata mal
Fernando González . 2023-07-09
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Great service great food, great people
tom biggers . 2023-07-05
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No me gusta no tienen buen trato hacia el cliente y se demoran mucho gracias
mirtha Colon . 2023-07-03
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Horrible service here, very rude and disrespectful to their customers. The young black lady ( I believe her name was Thalia). She was rude and had an attitude like she didn’t want to be there as if it isn’t her job. Speaks to you with an attitude, sarcasm and b*tchy tone as soon as you walk in. Walked in and she was sitting using her phone and just said they were closed when it was 10pm and they closed at 11. She needs to be disciplined
Brandon Martinez . 2023-06-28
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Told us they only had two flavors of wings took a minute even though we where the only ones there to attend us
Elian Hernandez . 2023-06-26
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Es un lugar pequeño, el personal siempre muy atentos y cordiales, lo unico que no hay donde sentarse a esperar le sirvan la comida, hay siempre un obstaculo atravesado para no acceder ni al balo ni a las mesas. Para servir la comida se tardan un poco. Sin embargo las alitas son muy ricas.yo ordene la salsa barbacoa y no es picante, el refresco uno se lo puede servir de la maquina y hay refill
Irina Botto . 2023-06-16
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Wing Stop is an okay spot for wings, but the service leaves something to be desired. The wings themselves are decent, but the slow and unattentive service can be frustrating. If you're willing to overlook that, it's worth a visit for a quick wing fix.
Rene Reyes . 2023-06-15
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If I could give no stars, I would! The ugliest (when I say ugly I mean her ugly attitude) little girl clearly didn’t want to be at work, there was a huge line of people and she was throwing the biggest fit because they were closing in three minutes, we arrived at 10. Granted we didn’t know they were closing in 3 minutes, the other wing stop down the road stated they closed at 12, we just thought they did too. As soon as we walked in, she said quite loudly, they look like they’re about to order the whole store, We were a party of six. They could have just said they were closing instead of being so ugly. That little will is going nowhere with that ugly attitude. He
kirsten santos . 2023-06-08
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Wings Stop como restaurante tiene las mejores alitas que he comido, pero específicamente esta sucursal no tiene la altura de personal que los otros locales, la atención del personal es muy pésima, en especial para latinos, hay gente muy grosera, arrogante y muy cortante con los clientes, no volveré nunca a este local, pero si a otros establecimientos de Wings Stop dónde nos han dado una atención muchísimo mejor.( Llegamos a las 10:30 a hacer un pedido y nos nos quisieron atender, el local cierra a las 11:00 AM)
Moises Miranda Corrales . 2023-05-26
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Este de la 32 con la 79 es pésimo el servicio las dos veces que hemos ido no nos han atendido muy mal. ATienden de muy mala manera a la gente 😡 latina. Llegamos a las diez y media y no nos atendieron porque cierran a las once. Deberían de poner personas como en los demás lugares porque este lugar da una opinión mala y de verdad que en los otros lugares no es así. Deverian de supervisar.
Marlyn Silva . 2023-05-26
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They never answer the phone and everytime I order dordash or Uber eats the never put ranch that I pay for smh
Mayra Calix . 2023-04-29
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Very bad attention from the employee, cockroaches in the place never eat there 🤮
Marlon Lopez (El Figaro) . 2023-04-13
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Lynecia and Davon were so professional and friendly. The place was clean and smelled clean, too. Despite the fact that they were the only two working in the place during my visit, they were grace under pressure. They were excellence in action. God bless you both!
Penny Barnett . 2023-04-13
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very dissapointed with this place, never ordering from here again. came in to pick up an order and was never acknowledge by any employee, the moment one came up to me she said "whatchu want" very rude and unprofessional,i said my name and she looked for my order and gave it to me aggresively, almost throwing it at me. got my food and even said thank you have a nice night, really nice, not giving attitude to make her smile or maybe she had a long day, but nope she rolled her eyes and left quickly.
hailen gil . 2023-04-04
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Literally walked in at 11:06 to order my family some wings and was denied service. If you are not serving food during “open” hours why even be open?? I was told to find a place on the corner in “the hood.”
JC . 2023-04-02
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They NEVER Answer The Phone And When You Walk In It’s Not Even Busy.
Kenbrell McFly . 2023-03-29
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I placed an order with them and it was finished ahead of schedule. Excellent customer service and quality.
John V . 2023-03-24
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THIS WingStop has better customer service NOW & the Wings ARE GR8......so hopefully they keep this up!!
Keino K. Horton . 2023-03-22
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I ordered from Doordash from this location. The first order I received was completely wrong. The redelivery I received the right chicken and fries. But I received soda instead of tea, and did not receive ranch or the brownie I ordered. If you're ordering for delivery from this location, I would choose a different place. If you're picking up and carrying out I would suggest checking your order before you leave. It really seems like this place is incompetent.
Michael Lewis . 2023-03-05
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Buena comida pero hay personas que son grosera para atender al público
Lourdes Mendoza . 2023-02-25
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Very rude and highly unprofessional customer service at this location and it always saddens me when it's the locations in your local neighborhood
Mr_Bully305 2Raw . 2023-02-17
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this is probably the worst place to come and pick up Uber orders.. they are rude and they make you make the drinks for the Uber orders?
Karidad Serna . 2023-01-12
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This location, particularly on 3440 NW 79th Street, needs to be closed down. The staff are way too out of control, and I could not believe how unprofessional these workers were. I walked in on 3 staff members blantly insulting a Hispanic woman, saying that Hispanics are in their country and they need to learn the english language. They went on about immigrants moving into the country in front of 7 Hispanic patrons, 1 Hispanic worker, and 3 African American patrons. To top it off, it took 40 mins to get my 15 piece wing order. The young lady charging was sitting down behind the register, charging people and barking orders. I thought I was in a movie. This was on December 31st at 3:20pm. I will be escalating this experience to the BBB.
George P. . 2023-01-10
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If you ask for flats be prepared to be charged and inconvenienced. your order will be made wrong just for your food to hey cold 😏
Who Cares . 2023-01-02
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The manager with the pink and black braids was very unprofessional and rude. Also the women with the dreads at the fry station looked like she didn’t want to work today. Prior to that situation I placed an order and I called to see if it was ready no one even had the nerve to answer the phone . When I arrive there I pay for my order . As I was about to leave I checked the temperature of my fries they were cold . So I politely told the cashier they were cold . As I’m patiently waiting for fresh fries the manager had something slick to say . If I’m paying my money it shouldn’t be any feed back especially if not giving any problems. Point of the matter is do better and you’ll receive better . Y’all need to tighten up 🤷🏼♀️‼️.
Yolanda Chery . 2022-12-14
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Service was great but you couldn't sit and dine in. Other than that, everything else was good!
Andie Grace . 2022-11-06
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Muy rica opcion de pollo frito con buenas opciones de salsas.
Sioney Rafael Salazar Alvarez . 2022-10-27
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I like this Wingstop mainly because the wings are cooked to perfection. They do not over cook the wings. I have experienced this at other Wingstops. My favorite the lemon pepper wings. Delicious! The customer service could put you off sometimes. I however have no complaints regarding my wings!!!
Wendy Johnson . 2022-10-17
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