7-Eleven in Kissimmee - Phone Number, Reservations, Reviews

The experience in this place is always terrible, especially because of a Puerto Rican woman who is completely dismissive of all Latinos, why was not only my experience bad but also that of others in my family, there is never coffee, or it is old, they never have cheese, they don't have milk in the machines... who controls this?

The worst experience I've had at a 7/11 both corporate and franchise that girl without any customer service needs to be fired Nana or ne-ne whatever her name was such a displeasure and made me want to rush out the store and leave everything the attitude smelled as bad as she did I was very taken back as the regular staff has never been like this always received great service their was an older black gentleman with her just laughing like the poor service was funny shame on both them . Whoever operates this location I would remove those 2 they aren't going to help the location too ignorant for the job.

Employees are exceptionally inexperienced and lack the social and verbal skills to be staffed in a work environment that requires customer service vs ignorance I haven't ever been to an establishment people are spending money at and seen the level of disrespect to a customer I watched a young man deal with a horrible women while the older gentleman seemed demented and not all there just laughed when I seen nothing funny nobody did . Horrible service I don't recommend go across the street instead or up the road to the other seven by wendys .

I stop here for a quick lunch once every week or two. Hadn't been for a while due to bad experiences in the past but seems to be under new ownership or management now. All staff I have encountered are friendly and helpful and store is well stocked. Glad I took the chance and tried this location again, it's a welcome change!

Since they changed the staff, the supervisor (woman) or boss they have in the mornings is disrespectful, she spends talking badly and with an arrogant attitude, telling people that if they don't like the attitude, go to another store, as if she were an owner. They should investigate and take it out...

this is for the manager at 7-11 called bella been in the store a few times and all I hear her is talk about her employees have heard her speak on their name and all this is very narcissistic and for a manger to speak about her employees makes her look real bad I think if u have an issue wit ur employees take them to the back or have a meeting wit them putting employees business out there don’t make u look very professional at ur job she’s very loud and rude if I had to walk in the store again I won’t because of her way of expressing her self towards employees and talking to customers about they life hope she gets upgrade wit someone more professional then her

This is my go to 711. Shelly is awesome and so are his employees. Yeah they can shout but I see it more as entertainment lol they never shout at me.

Same as always. Jammed packed full of merchandise. Good place to get any last minute shopping.

Stopped to fill up on the way back to the airport like we usually do. The way the foreign guy behind the desk was shouting and calling another employee derogatory names infront of customers was shocking. If I was that guy I’d of got my pay check and gone.

The front service desk cashier Allen is amazing! I came to the store on a Monday afternoon and he was friendly and professional. It's really refreshing to come across such positive people. We live close by in the Historic Downtown Kissimmee area and I'll be shopping here more often because of him. Well done 7-11!

I called to ask if they had dibs and whoever was working there was super rude and said to come in and check because he was “busy” worst customer service I’ve ever experienced. Super unprofessional. There is a reason why this 7/11 has 2.8 star reviews

Hello everyone!  I need to share the amazing experience I just had at 7eleven close to my home at 101 S John Young Pkwy, Kissimmee. I went to there to buy a few hot dogs (That I love) and I wanted to redeem all the points I got from the Brainfreeze Collective and the wonderful cashiers Mark and Allen helped me through the process. Everything went so smooth and I went home with a whole pepperoni pizza, two 8 boneless wings and 4 big bites!  Thank you guys! You rock!

Shelley is an absolutely fantastic manager.

Trash people run this place - toilet out of order

Poor customer service manager was very rude after asking a simple question about where to find something in the store I am a frequent customer and that is exactly how you lose customers with having people like that in charge

The overnight lady was very rude, she started off nice trying to help my drunk sister but my sister might have been rude to the lady but she has no right to strike my sister because my sister yelled at her "to leave her alone" but she threatened to get the cops involved even though she hit my sister in the face. She should be fired.

You have everything in 7-Eleven and it's 24 hours that's what I like about it

Got a bottled drink and a cup of ice and cashier charged $1.29 for a medium big gulp drink instead of ice. When I complained and said something he told me all he could do is give me a corporate phone number if I wanted to complain. Stay away.

This store was so disgusting, it’s like they don’t clean or check their dates, this bag of chips was on the shelf

This is unacceptable after giving this rotten burrito a bite I nearly puked 🤮 I went in to notify them about the situation and all the employee said "oh it's because you burned it" buddy does it look burned to you? Would I even purchase this non edible if It even smelled burnt-out perhaps not. This report was given February 1, 2022 around12:23 noon @7-Eleven at this exact location please be aware of this store and avoid expired food because surely this image proves it was 100% waste and poisoning to health and apparently safety food guidelines were not followed correctly corporations will be hearing from me soon about this matter.

Treated very poorly, can't say I feel comfortable returning here when there's a BP across the street.. I'm in a wheelchair and my partner usually pushes me while my roommate helps grab things for me. We were originally wearing our hoodies since it was cold and took them off once we got inside. Everywhere we went the cashier (I'm unsure if this was a supervisor or manager, their nametag was missing) LEFT the counter to continuously follow us around the store and was eyeing us, as if to make sure we weren't stealing/doing anything illegal. Super unprofessional when all we came for was a 2L of Pepsi and some bread lol.

Very few and in between that you can be in and out of this place

Un pan casi podrido y tengo fotos 🤦🏻‍♂️

Store on the dirty side. Seemed to be well stocked and busy.

I have never been treated the way this store’s manager treated me in my entire life. I went here to buy gas, use the restroom, and get something quick to eat. When I went to use the restroom I received a speech about how ppl destroy their restroom. Their restroom was disgusting and had no paper products at all. When I asked for some I received more of a speech and asked if I could please finish using the restroom. When left the restroom the speech became even nastier. I informed him that I’m choosing to take my business elsewhere. No one should be judged on appearance but I was dressed extremely nice. I wasn’t bumming that day. Wow.

No med lids and the tap and go do not work the employee toldmeit ismy card.. Not my cars i uaed at aldi no problems

This place is very disgusting. They had mold where the slushies goes i was beyond disgusted

The manager doesn't know how to manage logistics. When you have 8 people in line and only 1 available cashier, then you should have that 1 cashier operating 2 registers. This will give people paying by debit time to enter their pin and allow the cashier to jump over to the other register and take care of another customer. When I tried to kindly point that out to the manager, his response was " I've been managing for 30 years and if you don't like it go somewhere else. This was around 8am and people would like to get to work on time. 30 years experience as a manager and it seems like he didn't learn a thing.