Publix Super Market at Golden Gate Shopping Center in Bartow - Phone Number, Reservations, Reviews

Clean, well stocked, good value

This place has really gone down hill, especially the deli. Who trained these people? Customer service is not a priority. Standing in line with my wife waiting for meat to get sliced and it becomes our turn. The employee who I know saw us because we made eye contact walks off to make a sub. This I could understand if the line was slam packed and if those people arrived in line before us but that is not what happened. How many people were in line waiting? 1 in the queue(who arrived after us) with 2 people currently getting subs. How many people were making subs? 2 employees making subs and now the employee who was cutting the deli meat is now the 3rd person making subs. Just left us at the counter. I wish I could say this is a one off but this stuff happens all the time. Customer service sucks here because it is apparently absent. I avoid this store if I can. This is a substandard Publix and corporate really should take a look at what these managers are doing or who is allowing these employees to continue working without retraining or living up to what is expected from Publix employees. This is the only Publix I have experienced this from. Managers need to get it together here. Corporate, fix this Publix.

The fresh red seedless grapes are awesome! I toss a bag into the freezer to enjoy a frozen healthy snack anytime.

We picked up a beautiful cake for a birthday today! It was very last minute, and the staff was still extremely accommodating despite being busy. If I'd planned ahead better, I would have taken advantage of the wonderful selection of specialty options, including the fresh strawberry filling, so yummy!

Clean, orderly and customer service is always on point. Especially all the folks in the pharmacy.

Great place, the people are nice, very clean environment, I recommend shopping there.

Always a great experience here.

Clean and helpful a fun place to shop

My favorite Publix. I worked here during high school. Great subs and chicken. And shopping is a pleasure.

Dry ice .....much colder while traveling...!!!!

Great experience shopping groceries today. Thank you.

Great service, and very clean. Fast and efficient. Quick in and out. Everyone spoke.

This review is solely for the Deli. For yhe past 3 or 4 times I've done a pickup order for the next morning, my sub has not been there which has made me late to work every time. It doesn't matter if I place the order the night before or the morning of. So thank you for making me late several times. The rest of the store does great.

Great service. Love the Lakeland store and their chinese bar

Clean and friendly staff. Always feeling valued here

Great store, helping hands everywhere with a smile

Aliah in the deli was amazing with her customer service I'm trying to eat healthy and with all my questions I had she was with open arms welcoming to answering them she had a friendly personality amazing smile to go with it! She will go far in the Publix with her work ethic and her happy spirits ! You don't find many hard working people like that with good hearts Thankyou girl 😊

Take advantage of BOGOs & savings in Publix.

Really disappointed every Publix I visit doesn’t have chicken on the rush hour I need to call the corporate office because how is possible that a supermarket run out of fried chicken wow

What's to say it's Publix High prices usually has everything you're looking for clean store always being faced. And for the most part, on the norm, friendly and helping employees. But I will say I have been treated rudely and ignored and talked down to by some of the employees (cashier's). Will I hm be back or recommended

Very clean, bright and well stocked store. The customer assistance was excellent.

My experience to Publix, is so great, to shop for great food and medical supplies. ❤️😍💯👍

It's always a pleasure shopping at my local Publix. The fresh fruit yesterday was a miss.

Love this store. My daughter is an Instacart shopper and they always keep the shelves stocked. They've super helpful when you have a specific item your customers request which makes for a much happier shopper and customers. Thank you

Always a pleasure shopping here!

Daily fresh cuts of meat fresh bread

Folks are very nice and helpful. The produce, baked goods, and meats are fresh and displayed well. Lots of BOGOs. Walking space for carts is generous & the store is clean and well lit. I truly appreciate that there is someone who can help me to my car & unloads my basket. recently when unloading my cart at checkout, the bagger offered to do that for me! It reminded me of times gone by. I have been shopping at Publix since I was in the child's seat with my Mama pushing the cart.

Very clean and wonderfully staffed. Always has what we need.

Publix was truly a refreshing change. I have been shopping at Walmart for many years and have run out of patience and grace with that store. I am planning on making Publix my permanent grocery store.

I have grown to love being able to pop in and grab things quickly on my way home. Customer service is excellent and employees are generally very knowledgeable and helpful as needed

Never have had a bad experience at Publix. Been shopping with them over 50years

Very crowded parking. Good variety of stores

At 1 time, Publix was known for customer service, which was probably the driver behind their very, very high prices.I went in and got a sandwich from the deli a chicken tender sub. It was $10.50. There was no love put into making the sandwich. The deli clerks were basically filling a hole.They were not communicative.They were not friendly.It felt more like an imposition on their Part. They even used the store brand ranch dressing, couldn't even spring for a national brand of ranch dressing. They used the cheap publix brand. So I won't be back for a $10.50.Sandwich served with a cold glare. The sandwich was not even good. It was mediocre, so if you're looking for a mediocre expensive sandwich, it's at Publix. Absolutely Absolutely the most expensive grocery store known to man ! Jar of peanut butter $9.70!!!

Nice, friendly cashier and bag boy took the groceries to the car and loaded them for me.

Literally the worst Publix I've visited. Could not care less about their customers, wildly overpriced and consistently rotten fruit and vegetables. Drive the extra 10 minutes to Highland City!

I shop there all the time. There meat is cut fresh daily there fruit cut and you can by it already prepared. Love Publix grocery and bakery deli and meat department they have a large variety of frozen foods fresh foods seafood fresh section anything you want to eat you can get it there love it

I came in and ordered a cake on 03/28 to be ready for pick up on 03/30 in the afternoon for a birthday party for the following day. I showed them the picture of what I wanted from the Publix website. When I arrived to pick up the cake it was the completely wrong cake. I ordered the cake in the picture below from there website that should feed 15-20 as stated on the website and what was brought out was a smaller round cake that would barely feed 5-8 people. The cake that was brought out also wasn’t even finished because it didn’t have the writing on it either. When I told them it was the wrong cake and showed them my receipt and once again the picture of what was actually ordered I was told that they could have the correct cake ready in a few hours. When I came back to pick up the cake I made the mistake of just glancing at it to make sure it was correct because I was in a rush and should have opened it to make sure it was correct and while it was the correct cake when I got home and opened it I noticed that the back side was falling down and the fruit on the front was falling as well. While every one I spoke with was very nice and professional to talk to the quality of the cake was subpar. I also realized when I checked the receipt that my phone number was written down incorrectly by the person who took my original order.

Publix is ALWAYS CLEAN ! Wonderful cheerful employees! Helpful !

All of the staff is nice and super helpful. It is also very clean. James does an amazing job and is so polite

This month one of the managers at this store did some good old fashioned customer service to correct a mistake of the store. He went above and beyond his normal routine job to do this. I'm stressed shopping out because I'm handicapped, but I don't give that appearance, autoimmune, heart disease and chronic upper resp. Mostly genetic problems , I require a special diet for continued good health. I read everything on labels, then walk around thinking about the most recent nutrition research I've read to decide if I should alter my diet. Unless I'm rocking $40 worth of B&M store coupons or discounts, this is easier done at home. This isn't a perfect five star review. Many of the Publix prices are higher than other grocery stores, except with a BOGO sale. Publix has a decent offering of organic products but I'm not finding organic coffee. Ordering organic products they have online is sometimes a problem. If those products are on sale they sell out quickly. I like the quality of the Greenwise product line but value sizes are hard to find. For some reason Greenwise Pollack can't be ordered online. Diet has changed my life from crippling to manageable, I remain fierce about it and appreciate the choices at Publix.

I went in to get a cake that was for my wife's birthday the cake was made and on time. The only thing is one of the decorators who was handing me the cake didn't know what all was with it because it was a cake and cupcakes. Great atmosphere it was nice

Everyone knows that every public is pretty much perfect

Very helpful and friendly staff great quality of groceries 🙂

While I understand it was the end of the day and may have been busy.....I feel this is completely unacceptable and disgusting. You're literally putting people at risk. Food safety should be a number 1 priority. Cross contamination everywhere. Do better. No stars.

It's Publix. It's hard to get better quality. The staff is always super friendly and helpful and will carry your groceries to your vehicle if you just ask.

Always great place to shop! Where shopping is always a pleasure

I find everything I need at Publix, I love it.

Also a great place to shop. Employees are always helpful and friendly and willing to go the extra mile to help the customers.

Still the same great publix we all know and expect. Clean store and friendly staff.

The publix deli must not be training well. Its been multiple times my sandwich was made incorrectly and the sandwhich is very sloppy. Please do better

This store is always clean. The staff is very friendly. Always a pleasure

Publix wow what can you say Publix is the best grocery store by far

Publix.........where shopping used to be a pleasure. The bad music is way too loud. Too much small talk and nonsense questions at the "slam 'o rama" check out. This seems to only be at the Bartow Publix.

Nice clean, well-stocked store.

Please excuse the other post by me, it was in error.

You can never go wrong with Publix.

At $ 5 below . Very nice employees. And not super crowded with people.

Pleasant place to shop, pricing is a little higher than the other markets. Store is always well kelp. Every helpful employees too.

I shop here a lot and always have an excellent experience, everytime. The employees are always professional and kind and the products are easily found. I've never had an issue with anything I've ever purchased here nor have I ever had an unpleasant shopping experience. I did want to mention an exceptional employee this last visit I made. Nate S. was an extremely well mannered young man and went above and beyond for me at the self checkout . He offered help while I was bagging and even watched my cart for me , after realizing I forgot to grab something from the freezer section. I've had an extremely difficult day today and his genuine kindness truly meant the world to me. He helped me see that even through the hard times we can still share a smile with someone. I wish him the best and wanted to say thanks so much for being yourself ☺️ God bless you Nate and keep up the awesome work. If I have any advice for you, it would be to never let anyone change your heart, remain kind, and remain authentic. I'm truly grateful for people like you because you make all the difference in the world. Thanks again.

You would think around lunch time they would have breaded wings and chicken tenders not here this is the 5th time I’ve came up here for food on lunch and they ain’t got anything set or ready to go. Employees act clueless when you ask them questions. Management ignores you when you walk by and explain your situation. Smh I thought Publix was all about customer service

Great selection. Clean and friendly.

I came into the store to get a chicken tender sandwich. I started shopping around. Got a few things. Went to the deli. Ask if they had the sweet and spicy saracha sauce to make a chicken tender sandwich. They said they didn't have any chicken tenders, and it would be about 20 minutes. So I continued shopping and came back to find out that no one in the deli dropped chicken tenders, and it was gonna be another 45 minutes for them. There were other customers trying to get chicken tenders also and were upset about it and left. So I thought under the circumstances, I asked if they could use the popcorn chicken to make my sandwich, and the answer I got was no, we can't do that. You would think under the circumstance by making a customer wait over an hour for chicken tenders that the manager would be lenient and would compensate because they dropped the ball on the chicken tenders but that just shows how much they care about RULES versus CUSTOMERS. They already took away the grill that made great philly sandwiches, and I believe they took away the honey butter press. If it wasn't for the fact for the chicken tenders and the boars head meat, you would be no better than SUBWAY

The store is always clean. The staff are helpful in finding items, check out, and getting groceries in the car. The riding carts are almost always available AND charged (unlike "The Mart"). This is just one of the many reasons we shop there. Their deli bread is always delicious and fresh as are their cakes.

Exelente atención todo al alcance

Peaceful place to shop the staff is very helpful

Always a great place to shop! Employees are always nice and your greeting with a smile!

The bakery order was not ready at the time alloted. They did handle everything professionally and put together the order in about 10 minutes. Except for the deli this seems to happen a lot.

Always a refreshing experience. Everyone is so helpful and nothing is ever out of place

Was meeting my transportation there, to get me good

Excellent Store and Amazing Place to Shop everything that You are looking for to cook for your family! Great place to go and do your groceries shopping! Like this Supermarket! Very Highly Recommended!

Never have chicken or anything in the deli past 7 and they close at 9. lol every time I do instacart for dinner I regret it because they have to change everything because they are out.So i won’t be instacarting with them anymore

Even though it's Christmas Eve and extremely busy the bagger in cashier 1 Blake still made sure to spread Christmas joy ! He was extremely kind and I want to say thank you again . Thanks to him shopping at Publix was a pleasure 💗

The staff are friendly and helpful.

Lugar para ir de compras explendido

It’s a Publix, of course it’s great.

It's one of the best shopping experience I ever had

Always clean. They're so fast for a busy store! I do all my grocery shopping there daily, the know me too well!

I occasionally use this a Publix for lunch when I am working in town. The sandwiches are always made well. I appreciate the self checkout when I only have a few lunch items. I can get in and out of here very fast with something yummy to eat, especially if I order a sandwich ahead of time on the app.

Very nice, friendly,i got a cake for birthday and it was perfect

Very clean and organized. Staff is ready and willing.

Beautiful, large well stocked Publix!

Publix is always a please. Everything is easy to find and the associates are usually very helpful.

New clean store right down the road from my house! Excellent food and service!

Great selection unlike their competitor the shelves actually are stocked. Prices are higher but they have better quality, inventory and friendly staff.

I love Publix everything is Great there. 😁🥰👍

Always clean. Superb customer service.

A much better experience than the local Walmart.

Very clean and organized . Kinda has alot missing usually

Very nice customer service and clean store

Clean and very friendly and helpful

I loved it. It's the best supermarket

I absolutely love Publix cookies and donuts and cinnamon rolls

I've been to just about every Publix Supermarket there is in Polk County, FL but this one is home for me. Not just because it's near where I stay but it's because of the people that work here. Monday thru Friday, every morning, after I drop my son off to daycare I stop in at this particular Publix Supermarket because it's just one of the positive ways to start my morning. I start my mornings off with a very healthy smoothie and I purposely buy just enough product for one big smoothie just to see the employees every day. That's how welcome they make me feel. Service is the greatest. So great I make stopping by a daily routine throughout the work week. It's an experience to cherish every day. So if you're in Bartow, FL and you need product stop by. And be sure to speak to Mrs. Mami at the front service desk when you first walk in. She's going to be your intro to a great shopping experience.

Place is nice. Always clean and people are friendly. Kinda pricey on meat but it's pretty.