Starbucks in Medulla - Phone Number, Reservations, Reviews

I go to this location out of convenience as it’s the closest coffee shop to my house, but I will be making the drive to Andrew’s Coffee from now on… Every time I have gone to this location none of the drinks have ever tasted the same, they rarely even taste like coffee. Every iced coffee I have ordered here tastes watered down. Forget ordering through the drive through.. They jack up the prices ordering in person versus online, my drink in the app was $5 I went to order it again in person and they totaled it $9. Customer service is not the friendless and the indoor dining area is always dirty and sticky. Their bathrooms have not been clean either whenever I have gone inside. Their drink cups are sticky too! Ordering through the drive though I can’t tough my steering wheel after with how sticky the drink cups are… Even ordering a Chai Tea is somehow sticky..? I would rather drive an extra 10 minutes to Andrew’s Coffee get consistently good coffee with the same prices and friendly customer service every time. Versus Driving 2 minutes to this Starbucks location where it’s never the same drink and always results in an expensive sticky mess.

Great Starbucks! Super friendly, fast and accurate custom drink order.. Thanks!!

4 employees behind the counter. I stood there for more than 3 minutes before being acknowledged. Staff seemed very immature.

I come to this area a few times a year and this starbucks is one of the best in the chain. Clean, friendly and efficient. And when I asked for a “medium”, I was not corrected. That was nice as I can never remember starbucks nomenclature.

05/23/2024 The worst experience ever today. Went inside to order a menu item Carmel Ribbon Frappuccino. Waited 15 minutes and heard barrister say.. Oops I forgot about this frap! Barrister put my drink up without calling any name. I walked up to check if it was mine when another customer took my drink before I got up there. I asked for my money back. Got to my car to write this review. I'm going back in to order the same item to try a second time. I went in the drive thru. I had asked for a triple shot of expresso in my frozen coffee. It was weaker than mine at home.

The staff get to know you by name and are very friendly. A wonderful place to drop in or stay for a while.

They were SO busy for Mother’s Day. Even though it took a while, the staff was so friendly & doing their best!

They're coffee, so he's decent. They're breakfast selection is very good. I think healthy and not your choice. Good stuff.

Not sure how you mess up a drink order 3 time....

The only reason this is not a one star review is because I haven’t had there hot or iced beverage's, but my recent visit to Starbucks left me thoroughly disappointed with their frappés. Instead of the creamy, frozen treat I expected, the beverage had the consistency of watered-down coffee. Even after politely requesting a remake, the baristas' response was surprisingly rude, and the second attempt only worsened the issue, making it even more liquidy. This experience made me wonder about the overall management or perhaps the lack of care from the employees. It's disheartening when specific requests seem to fall on deaf ears, leaving loyal customers like myself questioning the consistency and attentiveness of the service.

Krystal was very nice, polite, and helpful. She helped me with my Starbucks app. 😊

Going to this Starbucks i was concerned seeing how empty it was around 4-5. After today, i know never to come back. The person taking my order was very passive aggressive for me even being there at all like I was wrong for being in the drive-in. She struggled to put my order in for something simple and when I pulled up to the window i politely asked for a straw only to get ignored. I grew up drinking Starbucks and this is the WORST one I've been to. I normally tip 20% or more depending on my service, but don't expect it and act passive aggressive when you don't. When i curiously asked for her name she forgot how to speak, almost as if this has been an issue before. As long as Trinity is there, i will not be coming back.

Stop asking for tips for simply doing your work. I understand what I sound like. Demand better pay. I came for coffee not a guilt trip. Especially one that isn't even solely mine.

Unfortunately I bought 5 gift cards which were paid in cash and handed to me in a small bag. When I got home, there were no receipts and only 4 of the 5 cards in the bag. Guess I know better than to trust and need to check for everything everytime. Hope some of the money I paid are on the cards.

Staff is always so friendly first thing in the morning and their drinks are always consistent. Now it's time to enjoy my much needed Caramel Macchiato. 🤤

Brown sugar oatmilk shaken espresso turned me basic af. (Updated: still a great drink and I'm basic af)

Absolutely incredible coffee I love that nitro!

Starbucks is going downhill fast in S Lakeland.

The employees are incredibly friendly and this particular spot makes the best pink drink I've ever had.

This store is one of the nicest stores I have been in but one person that works there really stands out when it comes to great customer service and that’s Angelic(Hope I spelled name correctly)🙏 She always no matter how busy says hi and by name if you are a regular Girl you are one reason customer keep coming in 💜keep up the amazing work cause us customers appreciate you 💜

Manager on staff was impatient and rude. The staff yell across the cafe to each other about personal business. " Your husband doesn't do that for you???!!" This is the only starbucks where the staff are constantly raising their voices at each other regarding conversations that should be meant for the back.

The staff here are so personable and truly seem to enjoy what they do. They take the time to really get to know their regulars and can greet most of them by name, even in the drive thru! I definitely consider this location “my” Starbucks.

Much quicker drive thru than other Starbucks.

Had a lovely experience here! The staff was absolutely delightful and everything was quick and easy!

Angelina is the best. She always remembers me and is always welcoming and friendly. She makes all my drinks on point and always has a smile on her face.

The coffee is literally always wrong. They add way too much syrup and it ends up tasting like chemicals. If you order a chai it tastes like a cup of milk. It seems like their turnover rate is really contributing to the inconsistency of the drinks. The staff is always lovely though.

Andrew made sure I was taken care of while it was hectic in there. He handled everything so well. Great leadership material if you ask me.

Smelled like mold and feet in there not very clean

This Starbucks leads all Starbucks. Yep. I went in late and need a wake up coffee. The cashier made sure I left with a great cup of coffee which was hot very sweet and enough creamer. In my world their eye on taking care of me was amazing. More business might think on this point.

Great place to get Java and hang out

This has to be one of the nicest Starbucks I have visited. The baristas were wonderful, very friendly and offered suggestions on how I can order my drink to get my desired Espresso/(creamer) ratio, and the store is beautiful. There are comfortable chairs and sofas, tables, and merchandise. It was very clean and the vibe was extremely positive.

Always super nice and efficient baristas! To the customers having meltdowns in their reviews: if you have 19 trillion requests for your drink, just go inside so you can make sure they didn't only get like 18,999,999,999,999 of your requests done correctly instead of the full 19 trillion.

This location is very quick and friendly, and have never messed up my order!

Always great and friendly service

I get to choose what I want in my coffee ☕️ I like that

They always make my ice caramel brulee perfect ! I ask for extra topping and they actually make sure to put extra in there! They are very friendly and polite never had an issue !

Cashier was not helpful and kinda rude

Update a year later: 2023: I had another repeat of waiting 25 minutes for a tea and they ran out. I left without my drink. This morning I went in to pick up my order of tea and Andrew was there waiting and apologized for the other day and gave me a gift card for a free drink. Thank you Andrew for taking care of your customers you’re amazing! 2022: I love Starbucks. But please I beg you get rid of the new lids! They pop off n then you’ve got a mess! Employees put their hands on top of lids to pick up drinks to hand to you leaving their fingerprints all over the mouthpiece after they’ve handled money, cc, their hair, etc! And flies get in the mouth piece as it’s so big. 🤮 And now the paper straws? They get soggy and nasty! 🤦🏻‍♀️

Pretty standard for Starbucks. Drinks are hit or miss depending on who is making them.

I went to Starbucks this evening for my children and received the worst customer service from any Starbucks. The young lady taking my order made me feel rushed and like I didn’t have a clue what I was asking for. Will not return to this location.

I stopped at this Starbucks because it was on the way home but I don't ever come to this Starbucks because it's not my regular. I always get the same thing from Starbucks. they greeted me nicely through the speaker but I asked for a venti iced caramel macchiato w Xtra caramel. When I received my drink it was not filled up and there was no Xtra caramel. I've never had a caramel macchiato that wasn't filled up and didn't have extra caramel drizzle. They weren't busy so it shouldve been made the right way. Most likely won't come back because this Starbucks doesn't give off the vibes the other Starbucks do. Id rather pay 5-6 dollars for a drink made the right way.

My friend and I come into this Starbucks a lot to study...well, she studies. I occupy my time by ordering a delicious coffee or something. - The service and employers are super friendly every time we stop in. - The wait time is quick and efficient. And the quality and taste is great. - The atmosphere is pleasant. Both my friend and I have no complaints. No one bothers us, it's quiet, the music is not over-bearing.

As always nothing that better great service overall.

Today has been one of them days. I came to Starbucks for a drink, went through the drive through my diesel truck is very loud so I turned it off so they can hear me. I tried to turn it back on and it wouldn’t start I left my key at home. I’m obviously Now stuck in the drive through. . I went inside. Being very apologetic I’ve blocked your drive through The workers inside was very empathetic which made the situation So much easier for me Nobody showed me a bad attitude thanks you for hiring amazing staff members if I can call them by name to let y’all know who they are I would. Today is 04/22/23 the time is 08:51am who ever worked this morning thank you

SUPER nice and very knowledgeable. I don't know much about the various coffee drinks so I tend to tell them I like something "hot and sweet" or "cold and strong" and sometimes I get the impression that they don't much care to make a recommendation but in this case she did and it was EXACTLY what I wanted.

I've never once been disappointed with Starbucks. Their baristas are all incredibly hospitable, their drinks and coffees are soo good, you (and your wallet) will hate that you love them so much. Whether you're dining in and relaxing, or going through the drive thru, you won't regret spending your hard earned money here.

This location is consistently the best! They are always very fast and friendly and almost always have the items I order in stock, which is not always true or other stores.

Even though line was long, it was a quick wait.

My boyfriend and I stopped into this store around 5 on a Saturday, the baristas were all so nice and I had a great, fun conversation with the barista on register (I think her name was Kam). My Iced Matcha Latte with oatmilk was delicious and the coffee cake I got as well was warmed up to perfection! Definitely stop by this location if you’re needing a little pick me up.