Cookies by Design - Phone Number, Reservations, Reviews

The icing on the big design shortbread cookies were good. The shortbread was pretty thick with little flavor. Chocolate chip is usually my fav, but most of the cookies were Not as fresh as they should have been. However, snickerdoodle & the sugar cookie were the best of the regular ones.

I recently placed an order with Cookies by Design for my wife's birthday, and I am thrilled with the exceptional service I received. Despite placing the order in Las Vegas, they seamlessly coordinated with their New Orleans location to create and deliver my order on time. The display was beautiful, and the card inside the cookies added a special touch that my wife and her friends really enjoyed. The entire experience exceeded my expectations, and I highly recommend Cookies by Design for their outstanding service and delightful products.

Cookies by design swept in and made my granddaughters day! I live in Indiana. My granddaughter has been sick. I called and they were more than accommodating. They were so kind and helpful and went over and above what any other business was willing to do. You made a little girl and her Grammy very happy! Thank you so very much.

Great cookies….terrible, truly awful hours. Why even portray yourself as a retail store. You are NEVER open. And tried to order same day service on your delicious, Same Day cookies (designated on the website as same day….not your big fancy custom built bouquets) and guess what, the same day cookies are not available for delivery or pickup even when I go in to order at 7 am on that same day. Very consistently disappointing.

I ordered logo cookies from Cookies by Design and they exceeded my expectations. The staff was helpful and the cookies looked as good as they tasted. I will definitely order again!

Treated with respect and care when FedEx lost or just got lazy with delivery. The store did everything they could to help.

This was an amazing cookie bouquet. My father loved his Father’s Day present. It was an amazing gift. My dad even said it was amazing. I intend to order from you guys again this is the second time I’ve ordered from you and both occasions it was a great gift I would highly suggest using cookies by design.

Cookies are always beautifully decorated and taste delicious! Best birthday celebration gift.

I had such a wonderful experience with this business as I was in a hurry and they were close to closing and still managed to find time to squeeze me in for an order. The cookies were absolutely gorgeous. Excellent customer service!

These folks are the best! I called on Saturday to figure out why my order had not delivered. Only to discover the payment company I used made an error. They immediately reprocessed my order and delivered it within a couple of hours. Top tier customer service. My sister loved her gift and I will definitely order from them again.

Prompt service and delivery! Also person receiving it said it was delish!

My son loved receiving the bouquet at his work! His smile was worth it!

Service was great, ordering very easy and the receiver said the product was awesom.

Amazing cookies and even more amazing owner! Very pleased… will go above and beyond!

Expectations were 100% met. My office staff loved it.

Just wanted to give a shout out and thank you for being so helpful in making a sane day deliver happen. The cookie bouquet “It’s a boy” was beautiful and the cookies were delicious. My daughter and son n law loved them. Thank again. Kris

Jessica and her team are amazing! I live in another state and needed a same-day Saturday delivery in Metairie. I was about to order the cookie bouquet on their website, but I'm so glad I called the store. Jessica worked with me to further customize the bouquet and then baked the cookies for an early afternoon delivery. Excellent customer service, quick turn-around time, and the perfect freshly-baked cookie bouquet...I'd highly recommend this Cookies by Design store to everyone!

These cookies were the highlight of our party and they taste amazing fresh and melt in your mouth. Thanks again Will order again really soon

Always fun and tasty gift to send.

Amazing service, amazing cookies, very friendly

Beautiful display, delivered on time with ease

Great looking and great tasting. Arrived timely and looked exactly like the picture.

I recommend going to the store over ordering on line. The customer service can't be beat.

I bought a cookie sheet cake for the office. It was very good a step above the mall cake.

Awesome experience! Great customer service and the cookies were delicious! I will most definitely patronize again.

Jessica and her team of bakers and artists at Cookies by Design in Metairie really outdid themselves this time. I live in Virginia and have family in NOLA and have ordered them from on many occasions. This time I asked Jessica to do something special for a 40th birthday present. They created the theme and cookies and accoutrements to go along with the theme. It was an amazing basket of goodies and very well received by my daughter-in-law and family. Thank you for extending yourselves and continuing to make a lot of people very happy. The Cookies by Design Team Metairie are awesome. I will always go to them for my cookie needs. Pam from Virginia

Ordered some amazing cookies for back to school!!! Just amazing! The kids loved them and they even personalized the notebook on the cookies to have our last name!! I was so happy and they tasted amazing!

This place has become my favorite comfort dessert. The sugar cookies are out of this world. The staff are also really nice and the establishment feels extremely welcoming and freeing. I honestly try to go atleast once a week. 10/10 highly recommend!

Great to work with and the cookies were delicious. Everyone loved them. Thank you so much!!

Excellent customer service & great cookies!

I didn’t receive a confirmation of order or delivery emails as I have in the past. My bouquet was delivered to my daughter at work and she was ecstatic. That’s all that truly matters. 😃

It exceeded my expectations it was a gift ,it was a great choice.I see myself purchasing more things from this company in the future.

Always have a great experience working with this company. The owner is Super cool, and very involved in the local business scene. She has done a great job with this unit. I would urge her to continue her success and open another one.. or open another type of business. You def have a knack for it.. Plus the bank will be happy to help:) Thank you again! Shaun

It was so yummy! We got a baby pack for my sister who is having a baby! And they gave us two free cookies when we picked up our order which I was willing to pay. So that was super sweet. The staff was very sweet and even asked us how my sisters labor was coming!

Cookies by Design is a wonderful business. The Thank You bouquet was absolutely fun and beautiful. They even put the receiver's name on one of the thank you cookies. I had not thought to ask for that, but it was really a nice touch. Thank you for being located in our area!

Great quality and customized the tissue for me! Delivery was on time and my tenants were happy with the surprise!

Excellent service. Great product. Delivered on time as anticipated Great experience all around

Jessica is amazing and so are her cookies!!! Thank you!

Excellent service from ordering to last minute delivery! The cookie arrangement was beautiful and we appreciate all your help in getting it to our family timely! Anka Kovacic

This delivery made my goddaugthers day. She wanted to bring her Easter basket with her everywhere!

Horrible service!!! Purchased a Birthday bouquet on a Friday morning and paid the extra $35 in “OVERNIGHT” delivery so it would get there by Monday. It was not delivered until Monday evening after 6 pm. ‘Cookies by Designs’ answer? Oh well…..

I would have given a higher rating, except that I ordered a cookie bouquet with a balloon bouquet for my brother's 60th birthday. It was to be delivered to the nursing home he was at for PT and OT. The cookies arrived, but he said there were no balloons! He was homesick, depressed, and this was meant to chear him up on his big day. I don't know if the balloon bouquet wasn't attached to the cookie bouquet and the nursing home didn't know they were for him, if it was never included in their delivery to him, or what happened. He didn't receive the balloons though, and that's extremely upsetting yo me. I should have left this review a year ago, but held off in the hope that I'd calm down. I haven't. I paid for something that he didn't receive. They should make it standard practice to take a picture of the delivered gift, so that you can see that what you ordered was delivered to the correct location.

Cookies tasted great and the icing was amazing! It was SO much better than the "cheap" tasting icing and kits in the stores. EXCELLENT experience. I'll definitely order again.

I loved the cookie Bouquet Cookies by Design did, it was more then my expectations. Thanks Cookie by Design, I will definitely using you again.

I ordered Christmas cookies for my students. The cookies are beautiful and delicious, and everyone enjoyed them so much. Everyone at Cookies by Design was so kind and helpful. I cannot recommend this place highly enough!

As a small business owner , its everything I like . Great product , prompt service , and value. Supporting local businesses is very important to me.

I sent one to my sister for her birthday, she loved it. She said they were delicious. The designs are adorable and have some for different occasions. The cookies are huge and come with a variety pack of cookies. Definitely worth the price

We were so pleased with the cookies we ordered for our friends baby shower! I gave vague details on what we wanted, lol. And they made them better than expected. This was my first time ordering custom cookies, but won't be my last and it will be from Cookies by Design!

LOVE Cookies by Design! I've been ordering from this location for years and have always been impressed with the creations. Not only are the cookies beautiful, they are the most delicious! Highly recommend them!

THE ONLY THING MY DAUGHTER HAD ON HER WISHLIST WAS A SANTA COOKIE.... THANKFULLY COOKIES BY DESIGN SAVED THE DAY. THE MOST PRECIOUS AND PERFECT SANTA COOKIE. I HIGHLY RECOMMEND. THANK YOU!

I got the dozen mixed cookie basket with 2 decorated cookie pops. I'm a real estate agent and I was getting it for a client to give him after the closing on the sale of his house so I got one cookie pop with a house on it and the other saying Sold & Closed. They can do any theme and my client loved it!

My sister sent these cookies, & they were so beautiful I was almost afraid to eat them. But I'm so glad I did because they were delicious! I went into the shop today to pick up a custom order for a surprise, & it looks amazing. I love working with Jessica!

My favorite place! If only others shared my love for cookies and sweets! And now, they've got classic flavors from Blue Bell ice cream. Great for sweet treats, personalized parties, bulk orders and walk-ins.

Very helpful staff and appreciate the phone call to let me know cookies have arrived!

On Mon Feb 19, 2018 at 06:52 PM Sarah Corie Great customer phone service!

Always great service with the cutest cookies around!

They were prompt and were only place that you can order and have your order delivered on Valentine’s Day. That in itself deserves 5*****. Also the cookies are absolutely delicious and I’ll definitely be ordering from you guys again soon. Thank you and God bless🙏

Fast delivery and cookies were delicious!

These cookies are not just a novelty - they are delicious, fresh, buttery cookies. High quality, with kid (and adult) pleasing designs. Very happy with our purchase.

It was delivered promptly and my friend said the cookies were delish. Christi

Hi I've been doing business with Cookies by Design in Metairie for many years and are always very pleased with their selection and helpfulness. They are an awesome company to deal with and I will continue to use them.

Jessica and her team have gone the extra mile on more than one occasion! They do professional work and provide personalized service!

I have ordered cookies through Cookies By Design many times recently and each time they have exceeded my expectations. Their cookies are delicious, there is a wide variety of cookie types to choose from and the delivery is always prompt. In addition, if there is a concern or question, the representatives always contact me to clarify any information.