Based on 2.364 opinions finded in 2 websites
Based on 2.364 opinions finded in 2 websites
Opinions
Service was meh.. manager very snarky! During Thursday night football, they had on wrestling…🤦🏾♀️. Bar area smelled a little like mildew or old water.
ashley W. . 2024-09-07
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Great customer service. Food was hot and came out in good timing. Great atmosphere and pleasant dining.
Pals205 . 2024-09-04
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Please ask for Lamont. He provided high energy, great customer service. When I attended again, I will wait as long as it takes for Lamont.
Adia Perry . 2024-09-03
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What happened to Outback? Went to the Laurel Outback for dinner. We were seated promptly. Ordered drinks - glass of wine, draft beer (Bud Lite) and a soda. Soda came right out. Ordered bloomin' onion. Over cooked! Guess they forgot to check the fryer. Asked about drinks. 20 min. in. Food came out. Pepper, OMG, did the shaker top come off? Chicken tenders - over cooked on outside, barely done inside, could not eat much, pepper. Ribeye - med. comes well done, entirely too much pepper.Daft beer appeared. 30 min. in. Eating meal. Where's the wine? Called for bartender. She said she'd check. Waiter is busy hovering over table with 8 people, forever! Oh, they're out of Reisling! Waiter should have found that out 40 minutes. Oh, the shrimp with pasta - they put pepper on the pasta! Manager come's over. Explained what had happened. He said the owner was trying for bold taste. Apologized about everything - gave a $10. gift card. Upshot - turn temp on fryer down, fire waiter, buy a case of reisling, HIDE the pepper shaker, oh, Coors lite is NOT Bud lite. Yeah, I can taste the difference! Sorry, Dayton, we won't be back. Wonder if Ellicot City OB is any better?
Dave L. . 2024-09-02
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Our waiter, RJ, was incredible. He checked back at the right intervals and was very attentive. The food was perfect, steaks done correctly.
Joanna Matthews . 2024-09-01
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Danny was our server. She has a great personality and gave us wonderful service. She is just precious. Danny only works on Saturdays and Sundays. Thanks Danny!
Marian Peders . 2024-08-31
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Had the Tasmania pasta it was fantastic!!!!
Julie Sullivan . 2024-08-30
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The wings are the best, salad with steak was ok.
Mark McLendon . 2024-08-25
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We went to eat for my husband's birthday with the family and a gringa served us and wanted to give us a table where the chairs are high and she saw and we told her that we were bringing the child and she didn't want to give us another table when there were tables. careless very bad attention
Aida Ayala . 2024-08-24
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Outbacks everywhere provide good food and is dependable.
Margaret Ross . 2024-08-19
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Took us 2 hours to get what we ordered, and the meal was incorrect.
Krithika Pichardo . 2024-08-18
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The food was terrible. My steak had so much pepper on both sides that it formed a hard layer on the steak that made it inedible. It was the same for others in my party. Mac and cheese had too much pepper as well. The waitress was great. Owner responded, provided me link. I submitted details and never heard back.
S. B. . 2024-07-28
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Danny was our server, she provided absolute great service and was very friendly. We will be back.
Lisa Weathersby-bell . 2024-07-28
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My girl Dany so sweet !!! Best customer service ever
Kathy Espino . 2024-07-28
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Waiter(Danny) was super friendly. Food was great and came out quick.
Kevin Espino . 2024-07-28
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The food was amazing, the service could have been better, and the atmosphere was ok. The location had ants on the table near the windows, the staff was nice and reseated us but the whole ant episode was concerning. The server was really polite, but he kept forgetting things, and the food took a long time to come out. There could have been a lot of factors like short staff or large parties that could have caused this, so overall, the experience warranted 4 stars. I would go back.
latrice turner . 2024-07-23
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The salmon, sweet potato and asparagus was delicious. I am so mad that I left my doggie bag on the table!!
Dawn Clay . 2024-07-22
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Danny was the absolute best of the best!!! Superior customer service!!! I haven’t seen service this good in a long time!!! She was very attentive to all her tables and everyone loved her!!! Thank you Danny for showing us great customer service!!! You’re an amazing person and we greatly appreciate you!!! You’re a star!
Andrea Breeden . 2024-07-20
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Danny was fun and enjoyable! Made the afternoon more relaxing
Brandy Ratley . 2024-07-13
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Never made it the food because both tables they sat us at had ants.
Ashley Marshall . 2024-07-13
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Service was ok until the bills came. Several mistakes had to be fixed. Took a long time. Food was tasty and done well.
Charles Aquilina . 2024-07-11
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Food is great customer service great as always!!
DJ Romeo . 2024-07-10
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Just had to share a big Thank you to Ms Danny! She is always so pleasant and kind! Not to mention the exemplary service!!! Way to go!!!
M Montgomery . 2024-07-07
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We had a great time with our hostess Danny. Ww we will be back
Tammy Lunn . 2024-06-30
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Danny provided excellent service for my party of 25+!
R Agee . 2024-06-30
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The steak was superb including the sides.
Kolade Orelaja . 2024-06-27
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The service was really quick and the food was warm. Our server was nice and kept on checking on us. I would recommend their Rib-Eye Steak and sirloin.
Mary Amankwa . 2024-06-26
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Slow service even though it's never crowded when I have visited. Food is good. Bar area is never maintained enough. Could use a deep cleaning. The hostess greeted us but it was not genuine. The foid came out hot..but then you have to wait terribly long for refills on beverages. When it's time to pay...miraculously everyone shows up to see if anything more was needed. Plenty of uncovered parking available. Good selections on the menu.
Eb . 2024-06-25
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The French onion soup now has cheese that is fried. Ugh. We asked for The pork chop to be medium and no sauce. It was rare and came with the sauce on it the mashed potatoes were under seasoned. No offer was made to replace the soup.
dtresente . 2024-06-24
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Danny was very friendly and helpful during our meal!
Mandi Felmey . 2024-06-24
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Was a great hang out with friends on weekends.
Bubba . 2024-06-24
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Bartender should be fired. Steak was mostly fat.
Walt Farley . 2024-06-21
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My Server Danny was awesome she made my dining experience great will be back again
Antrece Wagner . 2024-06-17
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Had an Awesome waitress Danny!! Very friendly, lots of energy and on point! Go check her out y’all!!
Evette Hawkins . 2024-06-16
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Our server,Danny, was very attentative and helpful. Thanks for your service!
Katrina Jones . 2024-06-15
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Danny is a wonderful talented waitress who makes her customers feel right at home. It was a pleasure meeting her!
Gina Nettles . 2024-06-09
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Dany excellent service on point
Juan Reyes . 2024-06-09
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Danny was awesome! Super fast and very kind to my family. Absolutely ask for Danny if you pop into Outback in Laurel!
A.S.D . 2024-06-02
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We had a great time with Danny as our server. She’s very sweet and made sure we were taken care of. She’s also very personable and remembered us from our last visit. Danny definitely made us feel welcomed.
Brianna Wilson . 2024-06-01
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Have become a favorite of mine. Consistent food and atmosphere. Cost is within reach of most families.
Keith Pinder . 2024-05-30
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Food was good but our server could've been a bit more attentive. It wasn't busy at all on a Saturday though 🤷🏾
Rodney Jenkins . 2024-05-26
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Came here by myself to get some work done (because I was craving a blooming onion) and it really hit the spot. My waitress, Danny was absolutely amazing. She was charismatic, had great suggestions for the menu, and checked on me a lot to make sure everything was good. Ask for her when you come in and tip her well.
Michala Goode-Arthur . 2024-05-25
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The absolute BEST SERVICE EVER!
Lisa S . 2024-05-25
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Shut down this establishment immediately. Its ran by highschoolers and a manager who is outside puffing on reggie bush. We waited 35 minutes to get seated and the restaurant wasn’t busy. Service was just mediocre at best. The waitress forgot multiple food items and didn’t seem to care. Do yourself a favor and skip this place.
Benjie Ventura . 2024-05-23
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Food was good as usual but service was not very attentive. With a large party I would've expected more check ins and not forgetting requested items. Also didn't help that the server was sitting in the waiting area talking to the hostess.
Robert H . 2024-05-21
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Danny is an amazing waitress here! Service was amazing!
Victoria Ivy . 2024-05-19
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Danny , she was an 🌟 Awesome 🌟 Waitress. I really enjoyed her pleasant character and her Beautiful Smile! Thank You Danny for Your Excellent Service and Hospitality! 😊
KuTina Russ . 2024-05-18
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Danny B was an amazing server, super lively, and energetic will definitely come again💗
Bin There Done That . 2024-05-18
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The staff was great and met all our needs. The prime rib was cooked to perfection. They earned my return business.
ROBERT MCCREARY . 2024-05-17
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Danny is the absolute best server!!!! It was a blessing just having her here
Andrea McCauley . 2024-05-13
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I'm pleased to share that my second takeout experience from Outback in Laurel was superb. Once again, my steak and sides were cooked to perfection, and all the condiments were neatly packed in the bag. I couldn't be happier with their service.
Lanisa McFadden . 2024-05-13
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We had an amazing experience! Out server Danny was AMAZING KIND and made our experience even better! The food is good and we will be back!?
Vivian Soneye . 2024-05-12
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Danny customer services was exemplary
Solomon Hunter . 2024-05-12
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Danny was our waitress and she was amazing! She was kind and very patient with my picky grandparents! I would go back just to have her as our server! She definitely deserves a promotion! Thank you Danny.
Loren Bassford . 2024-05-12
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Danny was awesome she made sure we were good and settled and was very positive and funny
Drew Williams . 2024-05-12
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Danny was a fantastic server everything came came quick and she was very attentive
Jailah Willams . 2024-05-12
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Danny is very nice and had a very good customer service, all our services with her was excellent.
Taiwo Adeleke . 2024-05-12
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Great service, great manager, great place, and great food! One of the best in their category! Helpful, honest, and transparent!
jimomay2010 . 2024-05-12
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Rarely dine out but stopped here this evening. Food was great and service was better (shout-out to Danny, our server, who was really a gem). ❤️
Rachel Lucas . 2024-05-12
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Danny was so great very very efficient and wonderful with all the tables and still took care of us at the same time great service she gets a 💯 in my book
Charlotte . 2024-05-11
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Loved our waitress and the food was Brava!!
Eternalmelodi C . 2024-05-08
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I eat here all of the time. About four times a week. I usually get the same thing. I have never been disappointed with the service that I have received up until the situation with the floors today it was like grease or wax was all over the floors and the bathroom was even worse, the staff is aware that the floors are very slippery. And no one will scrub the floors. I was so afraid of falling because I was literally sliding across the floor and so was other customers and the employees as well is not safe on the floors, I don’t know if I will be coming back due to the floors. I am in disbelief that the manager would not have had anyone re-mopped the floors. Also, the manager that is on duty today showed focus to a certain race of customers. He made sure that he checked on them numerous times not coming around checking on , the Hispanics and African-Americans customers. He made me feel as if he was a bigot and I don’t need to spend my money anywhere where I feel like I don’t matter.
LaKeshia LaKeshia . 2024-05-07
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Last Friday I came in with my mother who was picking up food. My mother was really upset and honestly...not being very friendly. The owner was extremely accommodating and handled the the situation so well...I mean ..like a pro. I apologize on my mother's behalf. His customer service and how he handled the situation should be recognized.
Sarah Offenbacher . 2024-05-06
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Danny was amazing. Very friendly, she made our time there very special. I look forward to seeing here again.
cynthia belt . 2024-05-05
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Danny has been by far one of friendliest professional servers I have experienced. Her decorum is bar none ! Thanks Danny for making my experience enjoyable!:)
Venita Gaines . 2024-05-05
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Dany was perfect! We will definitely visit again.
Georgette Hoyah . 2024-05-04
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First time at Outback. Quick seating. Our server female Danny greeted us with great energy and went above and beyond to make sure our time was great. Would definitely come back.
J.Melanie Hondoy . 2024-05-04
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First visit, definitely NOT disappointed! Filet mignon, baked potato, ribs, broccoli, bread, salmon etc for all of us was great in every way . I highly recommend this restaurant. When I go back to Florida, I will definitely go there more often.
Larry Brown . 2024-05-03
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The steak is good. Everything else is what you expect from a chain restaurant. They are trying but are stuck inside a franchise straight jacket...
Matt Butcher . 2024-05-02
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Service was terrible. The drinks from the bar were delicious but everything else was downhill. The salads were ordered with dressing on the side. They put a container of dressing on the side but also drenched the lettuce in it. Notice how I wrote lettuce and not salad? The house salad and ranch is the best but at this restaurant. Where the "ranch" dressing is more like clumps of Mayo.
Jenn Studinger . 2024-04-30
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Unfortunately, my family didn't have a good experience with food. Two out of three entrees weren't good. However, our server, Danni, was very pleasant. Thanks, Danni for trying to "save" the visit.
Kim Carey . 2024-04-29
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I have been to Outback years ago. I tried it again due to receiving a gift card. They have really stepped up their game. The food was great and so was the service.
tim cochran . 2024-04-28
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Dany is Awesome!! Go see her!!
Saphyer Willington . 2024-04-28
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The wings & seared ahi tuna are why I come. I love steak but we don't come to Outback for the steaks lol.
Nathan . 2024-04-27
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The food and drinks were perfect, but unfortunately the place smelled like a pee As soon as we entered we could smell it. I almost gave up to sit, but I gave a chance, and the smell persisted all night long.
Michele Gil . 2024-04-27
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Danny our server was very pleasant. Made our dining experience pleasant.
Bonnie Gerben . 2024-04-27
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Danny was my Server and she is Simply the Best !!! Be sure to see her when your at the Ourback Steakhouse in Laurel, MD.
Patrice Walker . 2024-04-27
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Thank you RJ! Everytime we visit you take great care of my wife and I! Top tier service!
Charles Thomas . 2024-04-26
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Worst take out experience of my life. Spent ober $100 on food to go, get some and the forget wing order and some sides. Had to return to outback 30min later to get the wings. By the time I got back home, my ribeye and the rest of the food was cold. Never doing a to go order from here again. And NO Apologies from the Manger. She acres like it was just another day at Outback. "Do you want your wings or not sir" 🤦♂️🤦♂️🤦♂️
Jay Bird . 2024-04-25
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Such good food and amazing service !! Dany was very kind and attentive.
Ruth Perez-Mendez . 2024-04-21
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Danny was great! I loved her customer service and she was very personable. I’ll be returning soon.
Jaimon Jefferson . 2024-04-20
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Danny was a fantastic, beautiful, friendly, awesome waitress!!! Truly!!! I hope I get her again next time I’m here. She was very attentive and good!
Marcia DePaula . 2024-04-20
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Justin T was amazing! Checked on us throughout our time here - everything was great!
Thevni Bandara . 2024-04-15
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Danny B. was the best server! Great meal.
Suzi Bender . 2024-04-14
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Danny service was wonderful very accommodating host.
Matthew Wilson . 2024-04-14
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Our server Danny was so wonderful! She made our time at outback outstanding. She is so amazing and made me and my family feel very welcome. She even got a couple of staff to sing happy birthday. Thank you Danny girl. 🥰
Lisa Young . 2024-04-14
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Danny provided exceptional customer service . I will definitely return for Danny and the hot food.
Tonya Middleton . 2024-04-13
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Dany was an amazing server! She is so friendly and helpful. We had a great experience
April Bright . 2024-04-13
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Danny was a great server everything was perfect and she was very friendly.
Hija de dios_ K.D . 2024-04-13
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Danny did a phenomenal job as our waitress. She definitely elevated the experience.
George Courtney . 2024-04-13
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I will definitely come back and visit outback and Laurel Danny the waitress was very wonderful
SHARON FRANKLIN . 2024-04-13
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Food is cooked to your specifications, portions are more than enough (talking leftovers here) and down right delicious.
d hanna . 2024-04-11
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Came on a Monday night and Krystal was amazing! Food and service were on point. Definitely coming back
Ryan Zimmerman . 2024-04-09
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Danny was awesome as always.. she is very attentive, provides great menu recommendations. Thank you Outback for hiring such a professional and considerate employee, she made our dining experience A1. If you are dining at the Outback in Laurel MD on Saturday or Sunday ask for Danny with a y not an I. (She's our favorite go to server whenever we come to visit)
Lisa Womack . 2024-04-07
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Customer service was amazing! We shared the Melbourne Porterhouse, Aussie Fries, Caesar Salad, and Grilled Shrimp on the Barbie which were all delicious!
Steve . 2024-04-07
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Service and customer service was excellent
antjuan rivera (Xtralarge4x4) . 2024-04-07
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The food was excellent and our server Danni was out of this world. She provided us with exemplary serve with a smile. We here for my nephew's birthday and she arranged for serving of his cake with the servers singing Happy Birthday to him. It was a very enjoyable experience.
Durrell Drummond . 2024-04-07
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Dany was very pleasant and helpful, made a great experience for me and my fiancé! Thank u
Jazzy P . 2024-04-07
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Dani was amazing and the food was incredible!!
lamaya middleton . 2024-04-07
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Danny's customer service was impeccable. I'd definitely come again and request her
Marsha Monroe . 2024-04-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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362 Opinions
Always been good until todays order where is the meat and cheese an we paid 10 extra bucks for big on three subs sloppy made soggy poor taste shame used be best steak an cheese an Uber order doesn’t a
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