Papa Johns Pizza in Southchase - Phone Number, Reservations, Reviews

The pizza was very dry and a few toppings on it , for a 14" pie and $22 doesn't worth the trouble.

Horrible service and management!!! Never again

Not all papa johns is the same. This one is the best I've been to. Highly reccomend.

This remains the best pizza in America, made better than any other. Great customer service also

10 minutes on hold, night shift at 12:50 am

I went inside and ordered a 6 piece wing, the printer that print the orders was messed up. The gentleman fixed it, went to the register took my order at that time I paid. He then went to the fridge took the wings container out placed the wings on the rack without gloves with his fingers that he did NOT WASH! I called him and said sir can you wash your hands and put on gloves and give me more wings. He said we DO NOT HAVE GLOVES😳, I asked for a refund and left! That is so disgusting at least wash your hands and use a utensil. I WILL NEVER EAT FROM THIS PLACE AGAIN, I am so glad I went inside instead of ordering on line!!!

This is by far the worst papa johns their General manager is so immature. He makes you hate the brand the company. I stop eating pizza for a month after dealing with my last order. Get new non racist staff.

My Wife ordered this pizza the most pathetic pizza that she’s ever had in her life and that I have ever seen it was supposed to be a medium thin crust with extra sauce no cheese and vegetables because she is vegan. Please review photos of the most disgusting pizza we have ever ordered, the thin crust was not even crispy. It was soggy and you can count the vegetables that’s on the pizza. It’s that pathetic.

On 2/18/24 I intended to place an order for delivery and was denied because as stated on the phone by a young lady, it will cost me 5 dollars, then came back and said it was out of zone. I had already paid 5 dollars for the delivery and no refund was received. I have placed multiple order from this southchase location in the past with no issues. I wouldn’t want others to go through my experience.

The best pizza in USA. is delicious and excellent service.

Last time I order from this dump place. Order took one hour and when the driver got out to deliver the pizza, I lost contact with the tracker app. No phone message, no tracking, nothing. When I got the pizza it was under-cooked and seemed like the driver dropped it because it was a total mess. Had to waste another 30 minutes to put it in the oven to cook it thoroughly. Taste was bland and disgusting. The "chicken wings" were actually "chicken" nuggets with sauce from a ketchup bottle. Full of fillers and sodium, not real chicken. I would give this place 0 (zero) stars.

Pizza was good, but the employees were pretty rude

I usually get my veggie pizza from this place but very disappointed this time. I ordered online and they gave time 15-20 mins to be ready. When my husband got there after 20 mins they haven’t evened started making the pizza. It took them over 40 mins for our order. Not just that but the reason I gave 1 star this time is due to quality. When we got home and open the pizza box, we found pepperoni in our veggie pizza. We are vegetarian and always order veggie pizza at this place (papa johns). Very disappointed with the service. Please do make sure and respect the vegetarian eaters too when you make pizza and not mix up the toppings when making.

This used to be my favorite pizza joint. Now the crust is flat and overcooked. I asked for light cheese but got regular cheese.

Not good at all burnt bitter olives awful experience will never go there.

My husband ordered in the counter thinking it will be the normal 15-30 min wait and the counter person said it will be an hour wait at 10 pm in the evening after my husband paid the pizza. . The pizza is good but service socks. Not going back there anymore. They have lost a potential customer.

Order online got 10.00 off call customer service to use the coupon no answers went to the store spoke to the manager he did not know how to use it

hawaiian is the way to go. BBQ chicken is also good.

I am going to say this way the best ever experience I had with a pizza place. The food was ordered online and had arrived fast and hot. I am very pleased. Driver was also very cordial and understanding. Thank you, and will order again from them.

Tried out the new Papa Bites just now. The chicken parm bites are delicious. Great amount of flavor and filling in each bite. The Oreo bites are a miss. The flavor just doesn't come through. The frosting was delicious, though! Been ordering carryout/delivery from this location since 2007. The quality hasn't changed and that is a great thing. Will continue ordering from here whenever the pizza craving hits! 🍕

Son sabrosas las Pizzas, pero necesitan más personal que hable español para la atención al cliente

They didn’t clean their hands before making pizza, other employees touches their hair and goes right back to make pizza without washing their hands. I’m sorry but I don’t recommend this place, I lost my appetite after seeing them typed on the keyboard and without washing hands goes back to making pizza.

I ordered takeout pizza and it came in 20 minutes. The pizza is very tasty and well prepared. I liked it!

The so called GM Darrin Chrisp is a total A##hole! Super unprofessional super extremely rude!! So they have been delivering to us on a regular basis guess DH Darrin was having a bad Day and decided he didn’t want to deliver to us anymore! Because as of December they had changed delivery areas. I tried explaining to him that I had just ordered received a delivery last week. He was trying to brush me off the phone and sounded like he absolutely hates his job, claimed that he was the GM and he ran the show! Terrible experience STAY AWAY!

Good pizza but no where to sit down and wait once you have ordered.

This was a horrible experience. We received a gift card for $75 and when we went to use it we never received our food. We were told it was delivered to the wrong address but never received a photo of the delivered food. Then we got a credit for $13 dollars less than the original amount we started with. We were told that the $13 was to pay the store and driver even though we put in our address before we ordered and never received a phone call from the driver. We specifically put on the order to hand us the food and not leave it outside. This is an obvious scam and there was no intention of ever bringing us food or completing our order. Beware of these scammers! They will steal your money!!!

Gabe was excellent and I appreciate the team that helped me out when when having issues ordering on line.

They forgot to cut the pizza 🤣 this was funny as heck me trying for a full minute to grab a slice.

Hair is in my pizza 🍕 ruin my dinner

The employees that work here are incompetent and poorly trained. Spoke to manager Trish who was unapologetic after almost an hours of trying to track down my order. They don't even deserve one star. Just order with Domino's. Save yourself the frustration.

Placed an order 4/6/22. The driver arrived at my house without my pizza. Mistake on his part. Called the store and informed them. The girl on the phone said I would get a free pizza in the future for my troubles. I asked her how I would redeem it. She said it would be added to my Papa John's account. 2 weeks later, nothing. So don't expect them to make it up to you after they screw up your order.

First time I order from this place. Waited over an hour for delivery saying it was delayed, for the driver to then deliver it at the wrong house. So no food, nothing. Never again.

Great pizza. Have been buying here for years. Great place to get pizza before or after attending the Southchase movie theater.

That New York pizza stinks. No cheese on it.... definitetly not a good pizza.

Food was just awesome. Couldn't have been more pleased. Staff was super welcoming first step I took in the door, untill I left. Everyone that passed by me while I was waiting on my food showed me some kind of Acknowledgment. I will definitely be coming back.

This place irritates me, unfortunately. You can't order delivery with them online for some reason, even though they're right down the street from my workplace and I've seen their delivery vehicles. In the past, I had a horrible experience with a particular delivery guy they had - He went to his manager with accusations of me stealing my workplace's money, and then the manager had the audacity to call MY boss to report these false allegations and suggest he "watch out" for my behavior. Both me and my boss were amazed and insulted! This all started because the delivery driver thought I tipped him too low, which I only did because he was very rude and tried to walk out with my entire work envelope of money used to pay for the bill. I dealt with that guy a few more times before finally calling the location and asking a different manager on-duty to never send that driver to our establishment again. Thankfully, that seem to take care of THAT problem. I will say that there have been some amazingly pleasant drivers from this location before, and I'm always delighted when I get friendly people to bring us our large orders... but I can't even experience that now that the website states they don't deliver from that location. Now our deliveries get filtered to a farther Papa John's. Sigh

This is my favorite Papa Johns location! They always have an amazing customer service.

Todo salió bien pero nadie habla español

Cumplieron con el tiempo .pero no pidan masa fina 🤣🤣

We love Papa John's Pizza and we love the service from this location. They are organized and professional. We love you.

Best customer service, clean store fast service

Delicious food little pricey....

Excellent tasty food great service.

I ordered 25 pizzas last minute for the guys at work and they were able to take care of our big order with no problem. Ithought we were going to have a long wait and I was fine with that because it was last minute order but boy was I wrong. The manager and his assistant were super fast and when I arrived to pick up, the pizzas were coming out and everything was nice and hot. My techs were very happy.. Thank you to my neighborhood papa john's!

I applied for a job and the manager was responsive and dedicated. I could not work due to car problems but was able to meet the crew and seems like a very nice place to work for. Thank you.

Very good pizza and the garlic bread is one of the best.

Kenny from southchase Store...Best driver that papa johns has....Very profesional...I want Kenny ca to deliver to me all the time

Amazing New York style pizza!!!!

Nathaniel has great customer service and was very kind!!

I have been going to this location for years. They never disappoint me ☺️

Great team, great place, awesome chicken wings! Lots of barbeque sauce on the wings.

Highly recommended A++ This papa john’s is one of the best if not the best in Orlando hands down!!! they are clean they treat you kindly and actually make they pizza with items you choose not what they want to put on your pizza!! and always makes our experience coming to order food delightful!!... also the pizza’s are always fresh never have I NEVER gotten anything from here that was not fresh in 14 years.. This is the only papa john’s in Orlando I will actually order food from to be honest!! The other papa john’s has not been a good experience at all either the workers are rude and just slop pizza together just to get you out the door or I gotten wrong items on pizzas some items I can not have due to the fact my children have allergies to sausage and pork in general and they put it on my pizza when I verbally said no to due to allergies!! makes no sense at all and another Papa John’s we tried my pizza’s crust was moldy I did contact corporate I’m not one to complain but those are things that are terrible!! My rant is over but this papa is the best!!

Buen servicio. Si compran online tienen descuento.

Pizza was good 2 lg for 25$ right now

Excelente opción y muy buena atención, puedes ordenar desde la App o ir directamente, si ordenas al llegar estará lista, también puedes pedir Delivery pero tendrá un recargo! Disfruta el sabor y frescura de Papa John's😁🇻🇪🇺🇸🍕

Been living in the area for many years and have been ordering at this location a lot,but today i was amazed by simply seeing only one employee doing everything by herself. Alondria! you rock!! Employee's like you it's what makes and keeps customers like me coming back. Keep it up because it's inspiring.

Un lugar limpio y buena atención

We order from this location frequently. The food is always great, and their delivery drivers are some of the most hospitable I’ve ever encountered.

Good pizza. On time. Courteous delivery person.

Very good pizza, only for take out, plenty of parking space the service excellent.

They pizza always nice But the last time I both the vegetables pizza it was not cook properly.

Riquisimaaa para mi hijo es la mejor

They take good care of you the lady manager never goes home she's always there !

Had better papadias from other locations but quality still good

Excelente ambiente y muy buena atención del personal y la pizza muy buena

Got delivered quickly and pizza was Delicious Ordered the Philly cheesesteak pizza Probably the best one I have in a while

The best comercial pizza in town.

Not quite in the pizza category. Something's definitely changed since the Papa John left the company. I'll leave 5 stars for now but this might change after I have 39 more pizzas in the next 29 days. Bo in the house

La atención prestada,su gente es muy amable,y hablan inglés y español..

Their pizza is good and definitely better than Domino's but it is not a wow. The types of toppings is left wanting, the quality is consistent but to me they are middle of the road. Edible and a basic go-to place but definitely not my favorite place. Now Avalanche pizza in Ohio is a Wow! I'm from NY and while being a chef I know the crust is not the same else where due to the minerals in the water. Still they don't come across as they ate striving to be the best. Still look for my pizza wow. Sorry Shaq. - Chef Brian

It is not a 100% good I was disappointed with the food that I had last Time

Average dry sauce, unsavory crust

Just as good, sometimes better quality than Dominos and Pizza Hutt imo, and actually a good deal cheaper.

Not so great food came just bc warm and long wait.

Fast, friendly and always has specials.

Good quality... fresh chesse and the tomate sauce tastes really good

I like this place and food and drink.

First time ordering from this location. Family seems to be enjoying their fresh hot pizza. 😊

Pizza is fresh... Quick easy service

Try the 50 wing box!! It is awesome!!!!

Deliciosa e única como siempre.

Sehr leckere Pizza. Kann man nur weiterempfehlen.

The kids (literally) who greet you know how to smile! It sure does make your pizza taste better!!

It was ok. Nothing out of this world.

Pizza was good and hot. Service was good too.

Delicious fresh made Pizza. Lots of choices too. Had the barbecue chicken pizza, awesome and fresh made brownies. I could of eaten the whole tray of the brownies with milk !

Sometimes it's hit or miss with them. So far it's been pretty good. I recommend this location. The food is fresh and hot and taste good. I like the Alfredo and steak and cheese. The boneless chicken is better than the wings. I'm not a fan of their bread sticks. I like the pan and regular crust.

When no NY is available I Settle with papa Johns

Papa John's pizza we always like them. Especially the garden veggies with add on toppings.

This team is like an orchestra work well together. Amazing to see how much they accomplish in little time.

This location is fantastic and Nieldy is one of the good ones! I watched her handle a "not so nice" customer on a busy night and she worked through it and kept a smile on her face. "We" as patrons should remember the golden rule of treat others as you wish to be treated. Unfortunately, someone forgot but Nieldy didn't let it get her down or change her positive attitude. My food was spot on, delicious and served with a smile! If you get a chance, have your order cashed out by Nieldy.

Love the pizza, the taste, sauce etc......

Favorite pizza place, fast delivery, and better food!

Fast and friendly..and the pizza is good.

The pizza here is amazing and the attention is really good too

Friendly staff and tasty food. Quick and easy to order and was out in no time.

Always deliver in the clutch, even though the company on some B.S. with that extra high delivery fee that doesn't get passed on to the drivers.

Great food when i needed it at midnight. Gave me cups for a 2 liter. Delivery dude was super chill and found our hotel room while being quiet. Lifesaving.

Quick service and quality food. Not much more to say.

The pizza was really fresh and made exactly how I asked it to be made