Based on 378 opinions finded in 1 websites
Based on 378 opinions finded in 1 websites
Opinions
The place was small, cramped and dirty. Even the water fountain. Service was fast but there was only one chair available right next to the water fountain. The food was good, some pieces were weirdly cut so some were smaller than others.
Destiny TL . 2024-06-18
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food arrived over an hour late and was so disgusting! do not recommend this location at all!
Brittany Heningburg . 2024-05-26
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Did an order online , and when the order arrived it arrived incomplete , paid 70 dollars and they didn’t even send the wings , tried calling to ask about the wings and only got put on hold for 30 minutes and no answer
Camilo Gonzalez . 2024-05-21
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Terrible service. Is not the first time something happend to me with a delivery. I decided to give the a 2nd chance tonight. Terrible!!! Ordered 12 wings never arrived with the food. They used door dash for deliver so they can't do anything about it. Tried to contact store is a customer service number that transferred me to the store directly someone answered the phone a lady, asked my number and left me on hold without saying wait a min or anything she just left me there on the phone. Where is my refund? Where are my food? No answer and customer service said they can't do anything about it. I will never support pizza hut again in my life.
Yamitza Santiago Realtor . 2024-04-27
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Excellent food hot & delicious!
INSANEURBAN URBAN . 2024-04-06
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I placed an order today, noticed that it was under carry out and not delivery so I called…and called….and called… and was never able to get through these people. Lost my money, and had to figure out what to do. I would not recommend this Pizza Hut at all, and I know we’re not talking about a 5 star restaurant but still, no customer service at all.
Esthefany Salazar . 2024-02-18
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The "manager Andrew" has a disgusting attitude and laughs over the phone along with other workers. I ordered delivery online and unbeknownst to me, it was changed to carry out. My order online continued to say delivery. When I called to speak to the manager the guy that answered the phone was laughing about it and then the "manager" got on the phone. I had to ask him for his name and he was completely rude. Thank God I was paying cash. I could imagine what I would have to go through if I were to have paid with a card. The WORST experience I've ever had and I will never order from there again. I know they read these reviews and laugh about it. Pretty soon they will be out of a job, these 1 star reviews I'm reading say a lot about the place.
Desiree' . 2024-02-17
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No complaints. Average Pizza Hut. People do their best. Busy location.
Diego R . 2024-02-04
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Most DISGUSTING attitude from the cashier. She was closing on Wednesday night the 24th and got my order wrong. I placed it over the phone and asked slowly for a large pan cheese and she made a large beef pizza and when I told her I ordered a large pan cheese she printed out a receipt pointed it in my face and said that’s not what you said and it’s on the receipt multiple times then got a nasty attitude proceeded to throw sauce packets at me and swear loudly before saying she’ll remake the pizza. I told her I do not want it(considering the nasty experience I just got I do not trust her to handle my food) so I asked for a refund but she said I’m gonna have to come back Friday and ask the general manager. She was the cashier closing night she was blond has freckles and about 5’10 …….. if the owner is seeing this please review the camera footage closing shift January 24, she said she was the manager and if that is true I’m sure you can find literally ANYBODY better with some sort of accountability and respect because her attitude was very childish and pitiful…..
Ali Kazaz . 2024-01-25
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Always great service, staff are great and very polite
Diane Greenwood . 2024-01-15
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Food was delivered by a third party, not themselves and when it came it was missing a pizza and all they did was tell us to contact third party, pretty sad and the Manager did nothing
Michael Smith . 2024-01-03
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Came in to order a personal pan 🤤🤤 its good for a quick lunch server was nice and friendly service was quick
Leonard Davis . 2023-10-06
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Pizza was burned and dry, waiting for over one hour to receive the order. Tried to call multiple times to let them know the order was wrong and they hang up.
Jorge Ramirez . 2023-09-29
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Continuously gets the order incorrect or miss items.
Kelly Collins . 2023-09-19
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The food was good and the delivery driver was nice.
Ms. S. . 2023-09-03
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Location it’s pretty good but the quality of the pizza was not the best. It was not done 100%. Maybe because I went at a time where they were about to closed. The place its very small and it is not a dine in restaurant, so if you’re looking a place to go and sit to have lunch/dinner, this is not the place. Price was reasonable.
Josue Andujar . 2023-08-08
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Horrible service! No employees. Maybe this location should close.
Yary Fredericks . 2023-08-02
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Today, I had to contact their Pizza Hut Corporate Office who advised to put in a complaint on-line with them which we then did. We Ordered a Pizza for Carry Out at Approximately 6:48AM on 07/28/2023 (Gave Confirmation Number to them for reference) to pick up at 1:30PM. I called the store directly at 11:30AM, A man answered and he changed the time from 1:30PM to 12:15PM as we requested after he confirmed our order in their system. I arrived at the store at 12:16PM and a lady yelled from the back "I'll be right with you". We waited a long time. She finally came out from the back with a bad attidude already and said she did NOT have our order in the system. I asked for the manager and she said "I am the manager". I then showed her my online receipt. Only then did she find my order in her system. She stated to “come back at 1:30PM”. I told her a man had changed the time for us; she said "I'm here alone" which was a lie as we could see a man in the back through the glass pizza holder case. She said she will cancel the order, but when we checked, she never credited our card. She was clearly overwhelmed and did not want to be there and clearly hates her job. Also, like to add that this store needs to be cleaned. Floors, counter tops dirity, glass door full of finger prints. Putting in Claim with Master Card. This store has gone way down. We will NEVER order there again. If we could give zero stars, we would.
Rollins EDU . 2023-07-28
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Excellent dough and crust, just as good if not better than the toppings which are great. Friendly service when we picked up our pizzas today. Nice improvement from a few years ago. Our go to pizza place.
Matthew Howe . 2023-07-08
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I ordered a pizza on 6/14 that should have had 2 toppings. They delivered a cheese pizza instead. I called the same night to complain and was told I have a credit. I called today 6/29 to redeem the credit and managers Kimberly and Melissa said there was no credit in the system. They were completely rude and basically offered nothing for their mistakes. Horrible service, horrible management and I am left with paying for a pizza that I didn't receive. I want a refund!
Tannia Jacobs . 2023-06-29
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Super friendly cashier. Price was great for pick up and pizza was nice and hot
Holly Watts . 2023-06-10
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Pizza was great, quick delivery, will order from there again
truth shallsetyoufree . 2023-06-04
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I just ordered the steak and cheese pizza melt and that thing is so fulfilling and taste so unbelievable good, I will order more
kathiana lima . 2023-06-02
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Pizza Hut Pizza is always amazingly delicious
Tasneem Qureshi . 2023-05-06
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Absolutely careless staff. They will not answer to any complaints only sales. They have robbed me of the paid drivers tip multiple times when purchasing via card and online.
Diszruptive ENT . 2023-04-20
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Everything was ready on time and was great
Frank Rowdon . 2023-04-18
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Never received our wings and when I tried calling we were on hold for over 30 minutes, their customer service is horrible.
yamilet . 2023-04-17
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I gave pizza hut another try and once again was disappointed. I ordered the New Yorker which is supposed to have 6 huge slices, well when I got mine delivered not only did my pizza had missed matched slices (no big deal) but it was over cooked and lukewarm. I don't know if I would give them a try again :(
oscar henriquez . 2023-04-04
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Great pizzas and other delicious food to grab for a quick supper! I want to thank the people at my Pizza Hut community.
Allie Rod . 2023-03-17
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I ordered on the phone I never got the pizza 🍕 and they charged my money 💴
Evolution Fit . 2023-03-09
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Ordered pasta and pizza from this store twice never received the correct order very upsetting still waiting 5 hours later for my order.
Zoe Dowd . 2023-02-23
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I don't understand what is going on with this Pizza Hut lately. I call and I call and I get nowhere. Then they send me to the call center; who still can't answer my questions, because it needs to be the store directly that gives me the information. When I got transferred over to the store, I was on hold for practically 20 minutes, unacceptable. I ordered Little Caesars because I just can't even with this store and LC Pizza was better and faster.
Rachel . 2023-02-12
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The New York Style pizza was trash!
Jasmine . 2023-02-03
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Que las entregas se hagan mas rapido no en 90 minutos y que se revisen mejor las ordenes para que no faltan productos en la misma
Ezequiel Lopez . 2023-01-06
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Great service! The man on desk, who I think may have been a manager, friendly and very pleasant. Pizza was perfect@ just like we ordered!
Sandy Loesche . 2022-12-27
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Delivered on time and very good!
Janeska Rivera . 2022-12-25
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Only because I have to give a star to write a review. It was delivered this way. And now I have to show up to the location. Even though the cheese pizza looks ok. The cheese is not good and has a weird taste. The other 2 pizza is not even what we ordered and they are cold and smashed. If they were hot and tasted good and the right order fine. But that's not the case.
niki john . 2022-12-05
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Pizza was very good just a little to much sauce. Delivered very quick.
Patricia Waller . 2022-12-03
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This store is amazing my food is always on point the staff are professional and accommodating I love this location ❣️
Mitch Millia . 2022-12-01
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This place is more conventional then having all the way down to traffic as well have a fast and well customer experience.
Unknown BW . 2022-11-19
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Unas de las mejores pizza 🍕 y con un buen servicio que Dios lo sigan bendiciendo para que nos sigan brindando lo mejor de comer. Amen
Deriluz Cruz de Ramirez . 2022-11-14
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When I ordered online said 25 to 35 mins and ended up being over hr and half. Then when I got food noddles where under cooked and hard and sauce was very watery tasted horrible
kevin paul . 2022-11-10
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Something has happened to this location, the pizza is not the same. It was like they just threw it all together. Even the replacement was light on toppings. The bone in chicken wings were soggy and way to much sauce. I would recommend going to another place that customer service is better and they appreciate their customers.
Perry Albright . 2022-10-26
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Food prepared as ordered. We are traveling with a large amount of family, so the food hit the spot with the adults and children. We had wings, pizza and bread sticks and all was great!
Deborah Ashcraft . 2022-10-14
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Debbie Becker was so helpful, the place was clean. And everyone was really friendly
Gia M. Reidy . 2022-10-06
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Could not deliver what a shame. Gave it 1 star because it takes them 2-3 days to get the refund avoid this place
Twan Steps . 2022-10-01
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I placed an order by phone, the dinner box both pepperoni with mild wings and cheese sticks. I got 1 pepperoni 1 cheese and the wings barely had any sauce, like 3 wings only had sauce and the cheese sticks barely any cheese. Are they low in inventory? Not ordering here again.
Fabiola Lopez . 2022-09-25
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Thank you guys for delivering my pixza late at night and I really appreciate it
Dave P . 2022-09-23
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Tried 4 times to order ONLINE tastemaker. Phone call said only online. Doesn't work. Going to dominos 5 topping for $10.
Don Corbin . 2022-09-02
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5 star for the restaurant. But I am very disappointed with the app. NO SAUCE choice is not in it anymore started last Sunday. Now I have to order my pizza in person and wait for it. Big inconvenience
Luis Valero . 2022-08-30
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I accidentally ordered at the wrong location and they never returned my call. I wanted to call ahead for a refund but how was I able to if they never answered in the first place?
Armando Medrano . 2022-08-02
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Always like the pizza. The ordering online is troublesome,though. The advertising for deals seems to be faster than the actual ordering app can deal with. But satisfied, nonetheless.
Lisa weddles . 2022-07-24
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My order was delivered very fast and food was hot
Lia Otero . 2022-07-16
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Every time i order from them it takes forever and the food is only barley warm
Travis “ILIKEPIE4715” serrano . 2022-07-14
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Very slow service for small item.
Bobby Diaz . 2022-06-19
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Great pizza, great wings and delivered in a timely manner, couldn't ask for anything more.
Al Wragg . 2022-06-19
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Always good and fresh. And fast.
Angelene Baughman . 2022-06-12
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I placed an order at 8:18 pm and order arrived almost at 10:30. Pizzas were cold and barely any sauce, wings were cold and wet from humidity, breadsticks were cold and missing marinara sauce. I called prior to order arriving and waited 45 minutes yet no one answered. I complained online requesting a refund and have yet to hear back. Never again! This location is simply horrible. Next day today-been calling all afternoon to speak to the store manager and they keep hanging up on me This location should be closed! Total disrespect to customers!! Please have some decency and refund my order. Ticket # 0114. I will stop in the store if I get no response. It’s almost two weeks since I placed the order and I’ve yet to hear from anyone regarding my refund.
Luz Figueroa . 2022-05-21
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great service by a well trusted company,
rocco antuofermo . 2022-05-05
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Terrible customer service. Tried ordering a pizza, it took over 15 minutes for someone to pick up. An hour later still no pizza. Called again to ask for an update, another 20 minutes on hold and never a response. They charged the card and I never got a pizza. Do not go here
Stephanie Oseguera . 2022-04-25
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Muy mal servicio me toco el dia de hoy pedi stuffed crust y me la dieron Regular y estoy llamando y me transfieren a diferentes tiendas y no me resuelven nada 😡😡😡😡
Elvira Garcia . 2022-04-17
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I used to like this place. Now out order is always wrong and the pizza comes in a box of grease 😠
N R . 2022-04-03
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Loved there thin crust and cheese bread
jailen Garcia . 2022-03-20
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Not good I ordered stuff crust pizza,the cheese was over cook on top almost nearly burnt it and the crust part was sort of soft in a bad way like cold cheese and bread would buy it again
germab dilone . 2022-02-11
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Came late and cold. No way to know where your pizza is, had my children crying out waiting for their pizza. I called the place multiple times, no one answered.
Tatiana M . 2022-01-26
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My pizza was very late my driver even said it was way to late. I would like to be compensated for the delay of my delivery
zipporah campbell . 2022-01-22
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Deliver me the right.pizza I order.
Jonathan Martinez . 2022-01-13
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The food was cold!! Literally, the store is at 10 minutes from my home and still the food were cold...
Lourdes . 2021-12-06
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Where I live all of our pizza huts have closed. I was so excited to get some pizza hut in Florida. I ordered cheesy breadsticks. Had basically a sprinkle of cheese on them. Not satisfied with that. The pizza was good. But had so much pepperoni on it.
Leia Vankleeck . 2021-10-09
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The pizza was delicious and the service was fast and efficient.
Gianina Rosario . 2021-09-28
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Always fresh pizza. Arrives hot and on time.
Carol Poma . 2021-09-21
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The service was great and the food was good.
Angela H. . 2021-09-14
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Never have problems in this pizza hut, like the service
Carlos Galliani . 2021-09-13
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Best pizza ever I ever had from Pizza Hut,while I was at work,Are used to Pizza Hut website to order it and it was time but in 15 minutes when I arrived the man behind the counter was very kind and he gave me extra napkins. Very professional very polite. Extremely happy customer thank you
Maria Pais . 2021-09-13
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Pizza was ready, as ordered and employee was kind and courteous.
Claire Berube . 2021-09-11
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Personal pan Supreme was made to the T. Perfect
Jeff Serrano . 2021-08-25
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Food was delicious and was prepared and delivered super fast. Very satisfied.
Josh Burgos . 2021-08-23
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Ordered a Lg.. Supreme Pizza. Was ready in 15 min. Like he said. Delicious. Was still Hot, drove golfcart ,6 min. away.👍
Sue Harmon . 2021-08-19
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I order online and they have not messed up an order, yet, lol! The person(s) that have delivered have all been polite and professional. The food always arrives fresh and hot.
Felicita Camacho . 2021-08-05
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Send workers out for curbside pickup instead of making the customer wait and have to get out and come in. Then to be told we short of help. This is from my previous 5 pickup issues, not with this delivery.
Terence Nash . 2021-08-03
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The pizza was delivered warm and on time.
Aneka Williams . 2021-07-24
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There was confusion with my order. I ordered online & ordered a stuffed crust cheese pizza. When I received the pizza via delivery the pizza was normal crust. I went into the store to fix the mix up and was told they didn’t have stuff crust. She offered me a $20 credit for next time or offered to make me a hand made hand tossed stuff crust pizza. I took the pizza. It’s better than the original stuff crust! Very happy with the service here!
Lauren Geyer . 2021-07-23
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Cook the pizza a little longer they were a softer and dough like rather then crisp on the bottom and edges
Leona Urban . 2021-07-19
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Everything from ordering to the curbside pickup was flawless. Application works perfectly. Pizza was exactly as I have ordered.
JR Acevedo . 2021-07-19
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Call back for remake took 45 minutes
Tom bullock . 2021-07-11
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Every food item was perfectly cooked and it was delicious. Very fast delivery. The delivery girl took the time to say hello to my 4 year old daughter. That was very nice of her!
Davi Shinita . 2021-07-10
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The pizza was ready by the time I indicated. The employees were friendly and the pizza was hot and tasted great
gianki gonzalez . 2021-07-09
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When you have a special that is a pizza with three toppings, extra cheese should be one of the extra toppings.
Gary Howe . 2021-07-04
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I purchased your new pizza called The Edge, when I received the pizza it was mangled and did not look presentable when I opened the box. I believe that a more effective technique to transport the pizza from The Cutting Board into the box might be strongly recommended, to ensure that the presentation is presentable when opened by the customer. The pizza was remade and the results were almost the same. However, the pizza tasted great and I had no complaints.
Carl Joyner . 2021-06-25
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The delivery of the pizza took too long. The driver was not very friendly. Usually this location does a better job of getting it to us quicker.
David Johnson . 2021-06-16
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I called several time to changed my order from carry out to delivery, and nobody answered the phone. I found out online that this particular store does not offer delivery. It was an inconvenience at that time. Otherwise, the pizza was delicious!
Idalia Perez . 2021-06-06
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El tiempo del delivery, la calidad de comida
Jennifer Nieves . 2021-06-06
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The location is fair because its not to far where I live i like that there's is a smoke shop next good place to eat and great prizes
Xavier Carlisle . 2021-04-22
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Pizza hut rarely disappoints. I got the new detroit pizza with pepperoni. It was bangin son. Good job and on their first try
Alexandra Altagracia Vargas de Weyer . 2021-02-13
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Sexy manager. I said extra cheese...🤔I guess they forgot.
RAWPINC Pinc . 2021-02-05
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Quick to make my order and also has a very nice staff!
Danny . 2021-01-17
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Fast delivery. Even when they're busy your food arrives hot.
Marc S . 2021-01-07
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They treated with respect and understanding of what I wanted, the best service ever, really clean area and plenty of places to park
Juan Rosario . 2020-09-29
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Customer service is poor, luckily the pizza is better.
Jazzi Mai . 2020-07-27
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I've been ordering for months now. I've never had a bad experience. I'm a pleased customer!
Ansel . 2020-02-24
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