Subway in Lake Butler - Phone Number, Reservations, Reviews

The lack of customer service of this location is incredible. The employed was no pleasend l, when i ask for my sadwich look like i was bothering the employee. "I requested additional lettuce and he appeared quite displeased by my request. I will reconsider returning to this establishment in the future."

After many years coming here ! I experienced the worse treatment ever with subway . This older man was the worse ever . Super rude and will make me not coming back to any subway ! Beware of this location . Expect the worse there .

Terrible service… Very disappointed with the staff there. A city like Orlando that receives the number of tourists per year, the top team puts two people to work who have no patience at all just because my English is not good. You don't need to treat customers badly the way I was treated. Specifically today it was a boy and a girl. SIMPLY HORRIBLE.

This is possibly the worst SubWay in Orlando, there are 0 redeeming qualities.

Rude employee and very sarcastic, terrible customer service

The team members are both rude & slow……not a great combination when you are paying $15+ for a sandwich.

The person who served was very RACIST from the moment we entered and rude until he said that he can't read minds just because our English was accented

I order a sandwich I explain to the guy I want other lettuce fresh but he said all is like that and tomatoes are not fresh. Terrible place I am not coming back . I prefer publix sandwiches. Also the bathroom is dirty and not paper towels.

Great food. The manager is really nice too (served us we didn't go for any complaints) and the atmosphere was.

I just wanted to say that the store manager here was great. She was there for hours by herself, and she was swamped and she still had a good attitude. there is no reason that she should have been alone, especially when it was busy. so whoever you are as far as the owner goes, she needs help especially if you don’t want to Luz as nice of a person as she is. And maybe pay her what she’s worth.

How does this chain stay in business? Mediocre staff, over valued sandwiches....I just don't get it.

Dirty countertops from previous clients. Subway was not busy, employees were chatting instead of cleaning. Associate left gobs of mustard on the outside of the wrapper. I would never go back.

They always make decent subs here. My only concern is about the online ordering system. Sometimes when its

Awful, it couldn't be worse. My sandwich came with hair and I was even verbally assaulted by the rude employee (Amanda)

today 04/08/23 horrible service. only one employee, store receiving many online and physical orders, but the employee is not handling it. where is the manager?

Popped in just before close. Staff was friendly and kind.

Kelly was great! By far the best customer service i have ever received from Subway! Will definitely be coming here from now on! Thank you for the great service! Restaurant was very clean and organized. Kelly prepared the sandwiches precise and efficient! Kelly was very helpful and went above and beyond to make sure i was satisfied!

only one person to answer, extremely time consuming, no variety of bread

I came to this Subway on 12/19/22 around 12:40 PM. For some reason I was wanting Subway for lunch instead of the sandwich shop I’m most loyal to - Jersey Mike’s which is .1 miles down the road. I walk in and wait in what appeared to be a very short line of only 3 people in front of me. However, they was only one employee working the line, and this review is nothing against her, since I know she’s being overworked for $10 an hour (and honestly if I was her, I would have walked out no joke). The man who was ordering when I walked in took 10-15 mins to finish getting his sandwiches made, and then there were mobile orders she had to focus on. So the two people in front of me were still waiting, while she made nearly 4 orders of “express pickups.” I was the 3rd person that walked in and walked out in the 25 minutes I was in that store, and I can promise you I will NEVER even attempt to walk back into that specific Subway. Subway is Subway - we all know what it tastes like. But if you are SO understaffed that you can’t even keep up with the demand, what’s the point of even being open? Give that poor girl the day off and just close. Your losing just as much money as your making by not being able to keep up with the demand and having walk outs. I rarely write bad reviews, but this was beyond frustrating. I came to the Wendy’s down the street in the drive thru and had my food within 10 mins of entering the line despite having a line of 10+ cars. Get it together Subway (this location specifically)….

Superrrrr slowwwww making sandwiches. Only one girl working and she takes 15 min just to prepare ONE sandwich.. many people left the line because she was super slow!! It’s ridiculous!!

I have never been able to order food from this location either there is nobody behind the counter or they are closed hours before their posted schedule. Not sure if they are understaffed or what is happening here. Tried last Saturday night at 8pm and the illuminated sign from the road showed they were open but the doors were locked and it was empty inside.

Consistent. Tasty food. Really nice employee. The restaurant is disgusting. Every single table is gross. I'm the only customer so it's not like they are too busy to wipe down the table. Internet is broken. Idk..maybe get a checklist from corporate?...just a thought.

Great subway. Customer service exceeded all expectations. I even sat down inside to eat!

Probably the worst subway I’ve been to. Get there to find out my mobile order wasn’t even being worked on as the staff sat and vaped at the table. They had no fresh bread. I ordered Italian and got wheat bread that’s so stale it’s almost impossible to chew.

Have had several inconveniences at this exact location and we just let some mistakes pass by, it is ok for an item to be missing from an order, or an ingredient on a sandwich. BUT NO! this and several other occasions our orders get made wrong AND they run out of meats and they just put what they have on the sandwich, they dont even let you know ahead of time or notify you to at least work out a change or modification on your order. THIS IS THE THRID TIME I HAVE GOTTEN MY SANDWICHES WITH OVER 4 INGREDIENTS MISSING, INCLUDING MEATS. The manager is never available to talk to and leaves workers by themselves with no ingredients to put on sandwiches hours before closing. VERY DISSATISFIED would never do business at this location ever again, neither all my business contacts in the windermere area.

Great place to eat! Great service, fast time, and very healthy! Highly recomenned!

Terri was pretty nice, sandwhich was made good which is a plus

This shop is a well-kept deli. Tina the General Manager and her staff keep a tight smooth-running ship of an operation. Always good sandwiches here.

Always I can I eat at Subway. My favorite sandwich.

Delicious and always filling just the way I like it. Also used the app to place my order online was very easy to do.

Los sándwich son deliciosos y el personal es muy amable

Excelente atención la de Sergio. Gracias.

Great food and Great employees. That said this location tends to run out of bread or many other items. twice in the last couple weeks I have arrived 10-12 min. before schedule closing and they had closed early.

I love eating from Subway! The food was really good.

I tried the new ultimate spice italian and it was amazing...

Great service, great food... very little parking! Definitely still a 5 star establishment because the staff was great and the food was fresh, tasty, and fast. But whomever constructed this complex did not put much thought into parking. To say not enough parking would be an understatement

Great service great staff very clean

Very friendly, I like the people very much, the white male with 2 moles on his left arm was very nice.

This is the second time I come here it's always clean always nice and always attentive people working here and the owner over here his name is John he was here at the time of my visit and he was very helpful and very caring when I was ordering my steak sandwich it's a very clean restaurant is very quiet and is very new I usually don't go to Subways too much but this one us in front of my house( Windermere)and since this is very clean and very professional people working here I will come back here and visit more often! 🌟🌟🌟🌟🌟 Thanks guys!!

Great service. Always fresh ingredients.

Great service even later at night. My sandwich artist was very helpful and friendly, even though it was probably 20 minutes until close.

Me gusta para comer sano y a bien precio

Every member of the family gets it their own way

I often stop at this Subway during the week when they're very busy, this is my first stop on the weekend. During the week they're full lines and they're moving people in and out very fast today there was one table with two people and no one behind the counter. Went to the restroom to wash my hands but there was no paper towels. I placed my order for two Footlong sandwiches and it probably took longer to make the two sandwiches then it would during the week to stand in line behind 10 people and get your order made. There were two employees in the store in the back when I arrived and as soon as I left they went back to the back. Overall I think this restaurant is okay and I frequented often during the week.

I usually walk to this Subway, and it's generally pretty fast, depending on the time of day. Not everyone there is friendly, some a bit rude, but the food is always good, so no huge complaints.

Refused to put 7 olives on my sandwich. Great service though.

It's Subway. Always dependable.