Taco Bell in Bismarck - Phone Number, Reservations, Reviews

I went in and ordered on the little screen ordered and hit pay cash at the counter… no one came up to me in the first 20 minutes as the workers were all either manning the drive through or making food. So I sat down figuring they would make my food and then have me pay for it. Mean while a buddy I went in with has already ordered and payed with card. 45 minutes later from first stepping foot into the door 3 or 4 orders after us have been called and left with there food. So I go and say “ hey do you have any orders for blank and blank” and the worker goes no, one minute and we can go over to the counter and look.. 15 minutes later she finally comes over and says yup well you hadn’t payed yet. And I explained that you were busy and I figured we would pay before we got it once u called my name. After that the lady got very unprofessional and flustered and said that she refuses service. My buddy chimes in and asked what about his order I’ve payed already and we r now at 1 hour and still haven’t gotten my food… ohhh she says. And finds his order and proceeds to make his…long story short.. we then made it to McDonald’s to get food.. in and out in 6 minutes. Very poor service would not recommend Taco Bell by south Walmart!

It was drive thru and the cashiers are always nice. That day she was above and beyond. I have never been inside this establishment so I am unable give that opinion.

They asked me which order was mine and then proceeded to give me absolutely nothing that I ordered, every time I come here they find a new way to mess up my order as much as possible. You’re better off going anywhere but here

The service here makes me want to throw up

Cashier didn't speak English too well. Other than that it was cool. Got drink wrong but it happens.

There was a very kind drive thru customer service worker yesterday about 6:30 pm that took my order though Drive Thru. Line wasn’t busy and got to pickup my food right away. Left a tip, his friendliness was appreciated.

This Taco Bell is the worst Taco Bell in Bismarck when asked if there was utensils in the box with an attitude, the employee said yes (there was no utensils SURPRISE) and then when I ordered a veggie crunch wrap, there was no black beans in my crunch wrap. I ordered extra black beans in it you guys suck. I will not be back again.

By far the worst experience I've had at a Taco Bell ever! Which is not an easy task given the amount of terrible experiences there are to be had with this particular chain! After waiting 37 minutes (once I started counting) in the drive thru line I reached the 2nd window. The first was occupied by only a vacuum. After paying the gal working the window went to hand me my receipt and it was at this time that she recognized a fellow TB employee walking down State St. (roughly 50 feet away if I had to guess) whom she then carried on a screaming conversation with.. while she held her finger up at me to indicate that she'd like me to wait until they had finished. Once they had, she turned to me and let me know that they'd have my food out shortly and closed the window. A few minutes later she returned, handed me a bag and wished me a good night. As I began to drive away, I discovered that my entire order was incorrect so I parked and headed inside. The lobby was closed and locked.. so I called. After explaining my issue, the male employee instructed me to wait at the front door.. which I did.. for 15 minutes before I called again. He then loudly let me know that they were still working on it. After 10 minutes more and still hungry, I drove away.. with no food and less money. I won't be back, obviously.

Fast, nobody in line when I went! A little before 1:00 pm cashier was friendly and the food was ready, and good. Not a bad price either.

The grilled chicken and cheese burrito was great

The hours of operation really need to be posted more. How is a 2am restaurant close 800pm??

Had to use kiosk. Paid more than I should have. Was going to have 2 3 supreme soft shell tacos but had to order 6 soft shell tacos. It was suppose to be a # 2 order.

We have had just a couple of experiences with this Taco Bell but they have been amazing. The staff is so engaging and friendly. The service is quick and amazing - extremely competent and great food. We will continue to use this location.

Sign says "Taco Bell Breakfast" pull up to order breakfast, told they don't serve breakfast.

I just want to give a shout out to Nathaniel H (I hope this is you, I didn’t get your name at the window, but the receipt said this name). Absolute positive attitude, made me smile even though I’ve been super sick. Keep smiling and making jokes, we need more workers like you!

Parking lot totally needs fixing pot holes are horrible.

They aren’t open past 7 what’s with that

Good trip to the north taco bell in bismarck. The south facility would not have garnered this review from me.

I online ordered for pick up “in store” on my lunch break. Paid online. Got to the store to find a closed lobby and a drive thru 8 cars deep. No way to get my food in time and get back to my job. Absolutely ridiculous. If the lobby is closed, why is the option to pick up in store available?

I left because I had to use a kiosk to order my food. Not knowing how to work machine and no one there to show me how to order. I ended up leaving. I probably won't go back to Taco Bell if they're going to have these types of machines.

We ordered at kiosk the food was jammed packed with filling and tasted good. Lots of folks waiting for their orders but they were fast and delivered quickly. Thank you Taco Bell good service.

Literally waited OVER AN HOUR for food because they never checked in my order through their system. Completely ignored the people in lobby who were waiting on food or drinks. People were sitting around in back while the customers had 15+ minutes of wait times for food. Never coming back to this location. Complete joke of a staff.

The food is good what you expect from Taco Bell. Unfortunately the drive-thru was not so good. There were four people ahead of me and it took a half an hour to get through. Bismarck does a lot of takeout and lot of drive-thru and unfortunately I think they just need more staff. However the staff that was working there was very apologetic for how long it took I certainly don't blame them.

I went into the taco bell and was waiting for about 30 minutes just for our food. they were only serving the drive thru. they just frogot about the people in the place. there was about 5 other people who still havent gotten their food and they came before us. service was terrible.

I usually stop at Taco Bell on my road trips because the food is cheap and quick. Unfortunately this time I was very let down. I ordered my usual tacos with the toppings I always get. I didn’t get anything I ordered - the toppings were wrong and I didn’t get potatoes. Just a bowl of beans with cheese on top. Due to an allergen I said I just wanted potatoes with beans on top, no cheese/sour cream. I was then given a bowl of beans - still no potato. I feel terrible because I hate wasting food and now here I am with two bowls of food I can’t finish. I feel horrible giving a bad review and I want to continue going to Taco Bell but just not here.

Order took over an hour to get. And was missing items

This place is nasty and dirty and rude… the lady in drive threw crusted me out cuz they messed up my order

Took an hour and a half from the time I pulled into the drive- thru line till I got my order. If you don't have enough employees scheduled you should just close.

The food was good, it was hot when I got it. The service was really good at the drive thru. The staff were friendly and professional.

If you're looking for a bad time, you've found it. I ordered online and when I arrived there was a guy with traffic cones in the drive thru that told me to cancel my order because they are now closed for the day. I try to give this location a chance every now and then and it's consistently the worst fast food experience in Bismarck. Long wait times, wrong orders, or even not getting your order that you already paid for makes this one of the worst places to be. DO NOT GO HERE.

Its taco bell has changed the food has less quality and the people don't care

After waiting in the drive through for half an hour for 5 cars, I was given the wrong order and charged 5 dollars extra. I didn't even care at that point. Food was cold and had very few toppings on them. Drink machine had run low on flavor and tasted like bad flavored water.

35 minute wait for a couple tacos, burritos & two drinks. The one gal was busy trying to work & the other people were just standing around & hiding in the corner. Fire them all except that black gal. She was at least trying. The rest of them; worthless.

Worst Taco Bell Ever. They won't take your order until several minutes of waiting have passed to keep their times for corporate low. You will wait at least a half an hour each visit.

Horrible management. There was so much jumping around.. no one had one job. 40 min to get my food. There was one person behind me, 4 cars in the drive through.

The manager actually got up from his lunch break to help us. Spectacular service and great food!

Longest wait of my life...lmao..they really need to hire new people.

Good experience. We don't like that taco bell has went to all digital ordering and nobody takes orders at the counter anymore but it is what it is. Food was great!

They make you wait at the speaker until there are no cars at the window before they will even take your order. I’ve been here 3 times thinking maybe they’re just having a bad day, nope. Each visit I’ve spent 25+ minutes in line before getting my food. Definitely won’t be back and don’t recommend. Whoever runs this location needs to find a new job.

The gentleman running the drive through was probably one of the kindest guys I've met in a very long time. His smile was infectious and his upbeat demeanor was awesome.

Very slow service one car at a time took them like 20 minutes before they acknowledged that I was at the speaker

On May 24th there was only one lady staffed thus delaying all orders. Dear manager, don’t interview near lunch time. One person can’t do drive thru, cashier, cook, and bag during lunch hour! My 3 value items took forever.

Just close this location. In an attempt to go through the drive thru yesterday, it was apparently closed with cones blocking the access. I tried calling to see if the drive thru would eventually open due to having a child with physical disabilities. No one answered the three phone called I made. I went the day after and the drive thru was a 20 minute and I could see from the screen that the car who was up to order hadn’t made their order in the 20 minutes we’ve been sitting there. I called to make sure the drive thru was operational because that is just unacceptable and sure enough it was. I explained to them how long we were waiting where I was hung up on. Please.. just close this location.

The food took 48 minutes to receive after ordering. Worst fast food experience I’ve ever had.

Took over 45 minutes to get food and no one can’t to the counter.

i sat in the drive thru for 45 minutes. multiple people working and then when i got my food i was missing chips and cheese and so i went in to ask for them and the lady got mad and said that it wasn’t my recipt and that she double checked my bag but it was two dollars and i didn’t understand why she was being disrespectful

Frozen drinks are always good .

Had the worst service here...bismarck sucks for taco bell services..minots way better

Horrible customer service forgot to tell l them I didn’t want sour cream or tomato I get anxiety for some reason in drive throughs and the lady was nice to change it then the cook came to the window and told me how to get it right next time cause it takes “time” to redo it. Didn’t know that’s how fast food works people make mistakes it was so rude

Guy in the morning sounds mean as hell. No, I don't want a mean burrito, I'll go somewhere else if it means not being barked at.

Service was pushy. Other than that everything was good

They were out of a lot of menu items but what they did have was actually good.

The food is always good and the staff is always super polite.

I wish I could post a pic of their sad looking tacos. They weren't even half full. One bit and the shell fell apart.

Good food fair price long wait you decide if it's worth it

The management and workers really are nice people and do a good job

Everytime I have to pick up TB for Doordash- there are issues. Disorganized staff who don't care

Dining room shut alot or not open as much

Kinda lame that they have no inside option right now but it is what it is. Food was good and they were really quick with all the people in the drive through

Sat in the drive thru for almost 45 minutes, there must've been only one or two employees there because the dining room was not open. Nothing wrong with the service and food but just be aware of this if you're expecting to get a quick bite to eat!

Was told that it would take 25 minutes to get food through drive-thru. We left.

The staff was fast and accurate with my order. Absolutely love the taco bell on State Street !

This location has been hit or miss lately, but they are getting better. I hope the trend continues because I do like their food and the convenience of the location.

Taco Bell's better here in North Dakota then in Texas Texas is terrible

It's Taco Bell, but they did a good job! I was satisfied.

They no longer serve breakfast? We went on Friday September 30th, and we were told they do not serve breakfast. Very confused.

Food is typical of any taco bell. The wiat here is very long likely due to understaffing.

This location has had its ups and downs since I have moved here and live close to this location. A lot of times they were close when stated they were open and food was constantly inconsistent and missing items. But as of lately I have had much better experiences and am happy to see them doing much better.

We were hungry and a cheese burrito for 2 dollars was just what we needed. One star removed because neither of us could easily hear the order taker. When I said we were having a hard time hearing twice, her questions, she simply repeated them at the same speed. This was not an accent issue, just poor electronics and a fast talker.

I think the quality is way better than I remember it being in the past.

Advertises breakfast, has breakfast on menu screen, doesn't have breakfast. My disappointment is immeasurable and my day has been ruined

Service was sub par at the state st. Location (even for taco bell). Waited in the drive-thru for 30 minutes with only 2 cars ahead of us. It took another 10 minutes at the intercom and 15 at the window... yes almost an hour for "fast food" as we pulled away we noticed we were missing half our order so had to call the store since the lobby is closed.

Wait times at the taco bells in Bismarck are extremely long. If you come here, expect to sit in line for about 30-50 minutes. I always see cars pulling out of line and leaving for a different restaurant. I swear they have just one or two people working in there. The food and the workers are good, this location is poorly managed.

Used the drive through and had kind service but the worker was confused about our order. Thankfully the digital screen helped us see exactly was she was placing on our order, so we corrected her a few times. At one point, the worker screamed while we were ordering and told us there was a bat flying around in the kitchen. We chose to go elsewhere instead of risking the bat food. Also, they no longer sell tostadas which is a real bummer!

Drive thur only. So if you have a vehicle that is long or large and doesn’t fit don’t waste your time trying to come here. Dining room is closed.

Bryson and Trista made my visit memorable. Incredible speed and tasty food, thank you!

I often order food in this place. Service at the highest level. Special thanks to Jennifer. Thanks to Jennifer. Thanks for your hard work ❤️

Yummy for the tummy!!! And I didn't get diarrhea afterwards😏

Got my food wrong but tasted good

Great maybe sometju free sometime

The lady In the drive thru was super nice, really appreciate the workers staying friendly even when they're going through a lot and very short staffed. Short wait times always as well!

This place needs to step it up. I was hoping that the new renovations would also improve the customer service and food quality, but it appears not. Still gruelingly slow drive-thru experiences and poor listening skills by the person taking the order. Repeated my order 4 times exactly the same way speaking very clearly and ordering exactly per the menu, and still repeated it back to me incorrectly. Ended up receiving 4 extra tacos one time this month and 1 extra taco the other time. Which is fine if you want to give away free tacos all the time but I just want what I order (which includes mild sauce (NOT fire or hot like you gave me both times). Listening skills are a simple path to customer satisfaction and speedy service in your business. I suggest starting there with retraining your entire staff.

Absolutely slow service. Lazy people working here. Ridiculously slow drive thru. Everyone in this location needs to either be fired or transferred somewhere else preferably Siberia.

Does this look like something you would eat?? Embarrassing handing this to a customer.

Uhm, line never moved, never got to order, went somewhere else.

I have yet to get my order right the first time. There is ALWAYS something missing, made wrong, lost, or it just takes 20 minutes. The employees are also always confused why customers are there in the store... If they don't want people inside (due to Covid related business practices) then they need to post it or lock the doors!

Theu took an entire hour for us to our food in the drive through

Service has improved dramatically. Online ordering is good.

25 minutes for 4 tacos and still waiting - this is last time

Service was great and food was awesome.

They have always gotten my order right. This taco bell is definitely better than the taco bell on South Washington. My only complaint is I'm pretty sure they charge a little more than the south taco bell.

I ordered two boxes and two items were missing from each box. Two burritos and two cinnamon twists. All the sauces I wanted with the order were also missing. I was able to improvise and make up for the missing food at home.

Newly remodeled. Very friendly atmosphere. Wonderful staff. The food is made fresh and warm with a short wait time. The new general manager, Dominique, is always going above and beyond for everyone of the customers and staff members that come through the store. The area coach, Nate, also consistently has a smile and positively directs the staff to better their performance.

Ms. Dominique is Great & Gratitude With Customer Service & Management. Out of Her Prosperous Moment to Remake A Order From Another Location. We All Being Decent & Lenient. Not Being A Unappreciative individual.. we All Are Living Breathing on the Same level. Thank You Muchly & for the Management & Staff for Working A RESPECTFULLY & Happy Moments of Their Job WELL DONE @ State Street North Bismarck. ALL have a Safe & Holiday & Prosperous New Year.

Nice upgrade!! Building and drive thru are nice. Tonight was an all around good experience, food came out hot and quick, counter guy was nice 👍

Love this place but got the order wrong and didn't give us any napkins sauces or forked.

Thank you folks are awesome Friendly and fast .

Great service...and taste like taco bell

This restaurant has been absolutely horrible for the past year. There staff is awful and treats you like garbage. They mess around and sit on there phones instead of working. I waiting 30 minutes in line and watched 3 cars leave. I finally got up there and ordered. They tried convincing me for 15 minutes to get something else. By the time they gave me my nacho fries I was so fed up I left. Then when I got home guess what I found. Plain fries with no seasoning. They couldn’t even take a minutes to season them. I gave them a tip and everything. Now I understand why they are constantly laughing. This isn’t even my only bad experience. Every night at all different times they say they are closed. I showed up at 10:25 the other night and they told me that my order was to big to make. Seriously terrible is an understatement for this establishment. People are better off going to the McDonald’s up the street. Whoever the owner is I encourage you to get your restaurant together. It’s pathetic.

The food was hot but the wait was about 30 min., that for the drive thru.