Based on 897 opinions finded in 1 websites
Based on 897 opinions finded in 1 websites
Nº 12 in 36 in Lynn Haven
CUSTOMERS TALK ABOUT DISHES WITH..namecakecoffeepayOpinions
I always have a great experience here. The coffee and bakery items are delicious. Team members are phenomenal and provide excellent customer service. I was greeted upon arrival and exit of the cafe. Free Wi-Fi is available and there are outlets to charge electronic devices. The place is well maintained too. My only suggestion would be to try to add more seats/tables to the dining area if possible. There are quite a bit already but so many people come here which is understandable because it's so worth it. Thanks for reading!
Clayten Holley . 2024-08-24
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Had a great experience, and Mandy was a big sweetheart. Just started working in the area so I’m looking forward to haunting this place a little more often!
Drowning Felix . 2024-07-11
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The line is always so long but the coffee has always been good
Danielle Battistini . 2024-07-02
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First time at this store, in the drive thru. I tried the brown sugar shake espresso. It was pretty good! 💯
julie martin . 2024-06-18
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Coffee was perfect, but the egg bites were only warm on one side. The other side was ice cold.
Jennifer Timko . 2024-05-08
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I’d give 0 stars if possible but I got a medium coffee and these dummies decided to make the “smart” decision to give me a lid with the biggest hole. Any other Starbucks have the common sense to use the other lid and seal it with a sticker but not these people. I already went through DoorDash and got it refunded but can’t really put all the blame on the door dasher when Starbucks was the incompetent one. Also, of course no phone number to reach them probably from the thousand other complaints they get daily. Coffee prolly would have sucked anyway by the looks of it. Just don’t do it
Gia Stroman . 2024-05-02
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I ordered a large cappuccino with hazelnut syrup. Super simple you would think. I had it picked up by DoorDash and the bag was completely sealed close and dry but for some reason I got only half of my drink. Then I tried what I did have and it was bitter and cold. I was really looking forward to this this morning and it was completely ruined. Lesson learned and money wasted. Not even mentioning how bad the food was. Tasted like it had been sitting out for hours and ice cold too.
Katie Gray . 2024-04-30
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PSA, IF I PAID FOR THE ITEM THEN YOU DON'T GET TO DETERMINE IF HOW I ORDERED IT IS OK OR NOT. I PAID WITH MY MONEY, NOT YOURS. YOU AREN'T THE ONE EATING OR DRINKING IT. IT'S NOT A COMPLICATED ORDER. MY HEALTH IS MY CONCERN, NOT YOURS. YOU DO NOT GET TO DETERMINE WHETHER OR NOT I CONSUME SOMETHING. I PAID ALMOST $7 FOR A COFFEE, I EXPECT IT TO BE EXACTLY WHAT I ORDERED, NOT YOUR VERSION OF WHAT I ORDERED JUST BECAUSE YOU DON'T AGREE WITH HOW I LIKE IT MADE. I'VE LITERALLY HEARD BARISTAS TALKING TRASH ABOUT ME BECAUSE THEY DIDN'T AGREE WITH MY ORDER, AND THEY DIDN'T KNOW I WAS WAITING AT THE COUNTER FOR MY MOBILE ORDER. I'VE HAD BARISTAS TELL ME TO MY FACE THAT I SHOULDN'T ORDER MY COFFEE THE WAY THAT I DO BECAUSE THEY'RE "JUST LOOKING OUT FOR ME" SO THAT I DON'T GAIN MORE WEIGHT. IT'S LITERALLY NONE OF THEIR BUSINESS OR CONCERN IF I GAIN WEIGHT. LIKE, I'M SORRY YOU HAVE A HARD TIME LOOKING AT ME BECAUSE I'M FAT. BUT DO NOT PROJECT YOUR INSECURITIES AND OPINIONS ONTO ME. IT IS EXTREMELY RUDE AND UNCALLED FOR. I'M SICK AND TIRED OF MY ORDER THAT I PAID FOR BEING WRONG BECAUSE THE BARISTAS DOESN'T AGREE WITH HOW IT'S MADE. I'M ALSO SICK AND TIRED OF BEING JUDGED EVERYTIME I ORDER MY DRINK. THIS HAS GONE ON FOR WAY TO LONG (ABOUT 2 YEARS).
Louise Hendrix . 2024-04-02
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Love the staff here! Always super nice and fast.
Becca Chance . 2024-03-06
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Starbucks always good for coffee easy and easy out
George Bourque . 2024-03-01
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although my drink was made by the time i got there, i was highly disappointed with my drink. i always get my go to at another location but i decided to try this location this time. my drink is supposed to taste really sweet and it was bitter and lowkey tasted like rubber. and i asked for caramel drizzle and there was barely any on it and if im paying extra for that, i feel like there should be more than what was put on it.
Mckenna Wright . 2024-01-20
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Poor customer service. No acknowledgment from the 4 people working behind the counter not counting the drive thru. I understand they are making drinks for drive-thru but if you do not have someone dedicated to working dine-in then it shouldn't be an option.
Lily Z . 2024-01-15
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They always make my drink right and the service is fast the employees are very friendly
Lisa Salley . 2024-01-01
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This location is a disaster, super long wait...drink is always made incorrectly. Waste of time and money. If you go online to the Starbucks Contact Us page to write in a complaint,,,,,,you get the run-around and it never gets resolved......another waste of time. Done with Starbucks.
Mary R . 2023-12-31
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They can’t seem to read mobile orders to make them correctly and then when you go inside to get it fixed they argue with you about it. I was told I ordered my drink incorrectly but it’s how I always order my drink. For it to be remade and it’s still wrong. Consider it lucky I gave y’all 2 stars.
Madison Taylor . 2023-12-26
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I just Doordash, but the employees rock at this location in Lynn Haven Florida. They're nice, fast and efficient!! I wish I had a crew like them when I was still a professional chef. But good job for them and caring about what they do! Happy Holidays
Alan T. . 2023-12-20
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I wait every year for the Chestnut Praline Latte and wish I could get year round. However this time I tried it iced and now it's even more of an addiction
Ashley Alexander . 2023-12-19
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Vanilla bean Frappuccino is awesome
Gary Parker . 2023-12-10
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Please hire new people or maybe a refresher in training would work. The drinks are never consistent. I'm so tired of spending my hard earned money & not getting even remotely what I ask for. I literally just got water with almond milk & some sprinkles on top.
Jessica Davidson . 2023-11-29
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Super frustrating to wait almost 15 minutes just to get a wrong drink then wait inside just for it to be a wrong again. And it was great how 3 people just stood in the office instead of helping the poor kid who clearly isn’t making orders right. Will be taking my daily business else where.
Felicia Kelsey . 2023-11-19
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They were slammed this morning for some reason...but the drinks & food kept coming to the counter! No one lost their cool. Working steadily away. And they have us a little apology gift card. Bravo team! 👏 Grace under pressure! You've got this!
Cathy Zapata . 2023-10-27
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Always very nice when I come in!
Noelle Martin . 2023-10-12
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I'm done with this place. I went there for coffee this morning. There was a woman outside on an iPad taking orders. She literally started walking away from me as i was speaking to her. I had to follow her around the building in my car because they weren't using their speaker. Not only was this incredibly rude and unprofessional what a surprise when I got my order and it was wrong. What a waste of time and money.
Ashley Sasinouski . 2023-10-08
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SICK AND TIRED OF THESE LITTLE SNOBS TELLING ME HOW TO ORDER MY DRINK! SO....now I just stop in at the other one closer to my house. I have to drive a little further with my coffee in the car, but at least I don't have to start off my day with a 20-something pretentious, rainbow colored haired jerk with spacers in their ears, and a face that looks like they fell into a tackle box telling me how to order. Went like this ME: "I would like a double White Chocolate Café Mocha Grande" SNOB: "You know it comes with two pumps of espresso already?! So that would be four pumps!" ME: "YES, I DO, I don't care if it's 6 pumps!" "I would still like a double!" SNOB: "Ok, just letting you know because most people don't like it that way!" ME: "OK, well, I'm not most people, clearly I'm ordering it, Don't care! Just make it a double"! Not my first time at a Starsucks! Bottom line! I work hard for my money, and this is not the only coffee place between me and my work. But it is the only coffee place where I will not longer give my money!!
Greg Stockwell . 2023-09-28
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Now I understand why they are selling the business. Manager has horrible costumer service skills, long lines at 10:15 am, all the coffee tastes horrible, the attitude of some employees, never coming back! EDIT: I completely understand making coffee gets overwhelmed!! But the girl with the mask doing coffee shouldn’t be working. She either NO read the labels or she doesn’t care. When you tell her the color of the coffee looks odd she gives you attitude. Definitely not coming back.
Maria Castaneda . 2023-09-20
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Truly the slowest Starbucks I've ever been to. I can get Starbucks at disney faster than trying to go through this drive thru and that's saying something. The staff always seems friendly and the drink is always good. I just cannot figure out why I wait a minimum of 15mins in this drive thru. Maybe hire some chick fil a workers to help yall figure it out
Nikki N . 2023-09-09
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It's not a holiday. There's no storm hitting us. So why are they closed at 6:50 pm on a Tuesday?
Jim Tailor . 2023-08-30
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They are very inconsistent with their drinks, sometimes they will just leave out an ingredient, and leave your drink half filled and then when you ask for them to fix it they expect you to pay for it. There are a few good polite workers but in general they are extremely rude. I wouldn’t recommend this location, we have started driving past this location and going to another one.
Kyle Wyatt . 2023-08-14
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This Star buck is one of the fastest place I ever been. Sweetest ppl,great vibs,great energy.. love seeing y'all in the morning for some coffee. Very polite. Just overall number one place to go to. Food was amazing. Bathrooms were clean... High five guys
Tyler Culver . 2023-07-17
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This was about a month ago; but I was going through a very difficult time that day with my dog. I thought it might be his last day with us and he absolutely loves his Starbucks pup cups! So we’re in the drive thru and I had finally stopped crying for the first time in hours and we get to the window and the lady immediately asks about my dog and says how pretty he was! I immediately start bawling again! She hands me my order and his pup cup, along with my money and said, “This coffee is on me today, I hope you have a better day.” She had no idea how much that meant to me and I still tear up telling this story to my friends! My dog is still with me for now but that lady has no idea what that small jester meant to me! Amazing staff at that location and I really wish I would’ve gotten her name because she deserves that recognition!! This is the Starbucks in Lynn Haven Florida!
Jen Knudson . 2023-07-17
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I usually order here personally all the time, but today I was ubering. I stood at the counter for 10 mins being ignored. And skipped. All wile my customers 2 drinks were on the counter the whole time. Nobody paid me any mind until I reached over to check the names on cup Confirming that they were mind. She got attude and was like those are for delivery. And i have to pack them up. I said yes ma'am I know that. I've been here 10 mins waiting for someone to acknowledge me and pack them up. Those are for my customer. But everyone has ignored me. She's like well if your going to be rude ill block you from orders from the store. I was like how am I being rude because yall all ignored me. Alittle bit of acknowledgement goes a long way. I've worked fast food my whole life. But I never ignored someone standing in front of me no matter how busy I was. You don't have to block me from the store. I won't be picking up orders or ordering personally. You don't have to worry about that. And also so everybody knows the whole time I'm standing there I'm watching Flys crawl into the packs of opened sandwiches on the counter and all over food. Do not order food from there. If you must order coffee I get it but do not order food. Expect them to ignore you and be rude. Then accuse you of being rude instead of saying I'm sorry.
Stormie Fox . 2023-06-29
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Quick in and out and very yummy everytime!
Brandy Wadsworth . 2023-06-29
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Black girl at drive thru window on 6/27 5:00pm needs an attitude check. Extremely rude and should not work with people if it’s an inconvenience for her. She couldn’t hear me through the intercom trying to order, but she hears me say that’s all because I’m tired of repeating myself. I get to the window to pay and my back window is half down for my dogs. She sees them and freezes and freaks out… I understand that some people are afraid of dogs, buts it’s very rude to act dramatic about it. It’s a drive thru where dogs are gonna pop up frequently. Once I pay I ask for some pup cups for the third time to which she ignores me. She hands me my drink and walks away. I sit there waiting for her to come back and she gives me this look like why are you still here? I ask again and she walks away and hands to them to me with an attitude. As for the drink it sucked. The frozen açaí was half frozen half liquid. The little frozen part at the top was full of ice chunks and tasted like frothed air. Don’t recommend.
Madison McLeod . 2023-06-28
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I absolutely loved my coffee, however they didn't tell me they had been missing ingredients to the coffee I ordered and then focused on talking back and forth rather than working. I was the only one there and it still took over 10 minutes for a cold brew coffee... Other than that it was great. ❤️
kim ross . 2023-06-21
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Yet another place that has no idea how to make a cappuccino. Ordered a cappuccino and received a 16 oz drink. A standard cappuccino is between 5 oz and 6 oz. Maybe there needs to be better training to teach the staff how to make one of the most popular coffee drinks in the world, or it could be my fault for assuming that an individual who is employed by a coffee shop and calls himself or herself a barista would know how to make a basic coffee drink.
Michael Lopes . 2023-06-18
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Starbucks drive thru cashier today 6/10/23 2:35pm was extremely unprofessional, rude and makes us not want to come here for service ever again. We asked for simple things and it was like it was an inconvenience to give her our order. We loved that Starbucks but will never be going there again after today.
Bethany Bonilla . 2023-06-10
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The staff is always so friendly and of course the coffee is delicious.
Emey Jordan . 2023-06-01
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This is a super loud location being it’s right beside a main road. Tried to have a business meeting there with little success. If you are only looking to grab a coffee this spot is great, I do not recommend if you want to have a productive conversation.
Matthew Corey . 2023-04-15
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it was my first time actually ,we did it on a whim cause id never spend 5bucks on a cup of coffee and never will again!! it was a expresso frappuccino and it was pretty good this 1 time but i sure dont see what the big deal is.everyone is different.
STEPHANIE . 2023-04-11
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Fast drive thru with helpful baristas. Best made drinks of all surrounding Starbucks.
L L Burton . 2023-02-12
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Very pleasant made exactly what I want with a smile definitely go back.
Dan Boreman . 2023-01-09
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It's always busy but they do great getting people through in a timely manner. Their brownies are amazing. 😁
Cylee Bevers . 2023-01-02
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staff is friendly but the drinks are hit or miss, they are always out of whipped cream for the drinks that come with it.
BJV . 2022-12-29
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I have usually received inconsistent drinks here but I could definitely forgive them because they’re so busy but today I received egg bites that had not touched an oven. I never think mild inconveniences warrant a review or being a Karen but this location had disappointed me nearly every visit.
The Bees Knees . 2022-12-28
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The past three times I have ordered a caramel macchiato the espresso shots have been very watery and there is not much vanilla, or caramel in the drink. Sure, if I went back they would remake it but I would rather have it done right the first time.
Brandy Harris . 2022-12-10
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The Starbucks we went to on Hwy 77 was clean and the people were friendly. Our order was quickly served for how busy it was. The drive thru was quite an long, so we went inside. It was a nice atmosphere.
Jeffery Smith . 2022-12-03
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The staff is nice for the most part! That being said, unfortunately the drinks are inconsistent. I stopped going months ago because of the drinks not being made well and they're NEVER the same. When I said something the first time it happened the girl gave me an attitude. It wasn't worth the fight, so I left. Every time I have tried to go back it's the same thing! I would not go here if you're looking for a quality drink every time. Here is just one example of how it should look and what my daughter actually got. I did not even take the drink I ordered because it was completely wrong!!! I told the staff I did not want it and left! Sad because I enjoyed going here and the manager was SO kind!
terry logan . 2022-12-03
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Best little coffee place in town!
Debra Ging . 2022-12-03
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There is always an issue with the Lynn Haven Star Bucks and according to then it it is never their fault. Although, the Starbucks down the street doesn’t seem to have any of the issues Lynn Haven has. They are always out of something and for the last 2 weeks the card reader hasn’t been working. Terrible service!
Kathy McKenzie . 2022-11-23
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I go to this location almost daily and pay the same way frequently with a large bill and never had any issues. EVER!! Today I sat in the line which was wrapped around entire location and out on the road. Finally after 20-25 minutes waiting in line to order I get to the window to pay for $30 of coffee and the girl at the window looked dumbfounded when I handed her the money (never have seen this girl) and she said something to someone and turned around and said umm I need smaller cash. I explained that’s all I had on me and she said umm I don’t know what to do because we don’t keep that much change. So literally had to drive off with my food and drink already made (guess it will go to someone for free). I then called and asked for the store managers name and was told a females name (won’t put on here) was quickly put on the phone and she was extremely rude and then conveniently didnt know her district managers name it how to contact her because she is “new”. If your the head manager it’s pretty important to know who your boss is….she continued to be rude and then said “the bank doesn’t allow us to keep change from them”!!!!! WHAT!!! So now it’s the banks fault… Hmmmm she tried saying they don’t take large bills yet I do this at least three times a week and have never had an issue and let me say if you are only taking $20s per what she says ummm as someone who runs a business you then have plenty of $20s for change…..I know am not I loyal customer and will drive the extra two miles to the next location. Try being polite to your customers and problem solve people!!!! Oh and drinks over the last week have consistently been watered down and gross but kept giving them a chance.
Danielle Flickinger . 2022-11-18
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Finally was able to grab a quick cup of coffee here this morning. Tried 3 days last week and the line was wrapped around the building twice. Not the workers fault at all, just a crazy busy location
Marina . 2022-11-15
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Employees in the early morning are so friendly!
Amanda McCormick . 2022-11-06
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The location is close to Publix & otw to the ECP airport.
Felicia Bosland . 2022-10-30
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Always so slow 🤦🏻♂️ they should improve their service. A lot of people are frustrated with their services. I always have to leave my coffee because I’ll be late because they’re so slow.
Robert Sampaga . 2022-10-30
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Mary at the drive thru is a top notch worker. I’ve been coming to this location for years. She has watched my dog and son grow up through that window and she is a pleasure to see Every. Single. Time. Please give her a raise. She deserves it more than anyone else I know!
Sarah Hinson . 2022-10-10
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Coffee very good always is, very welcoming crew, double cupped our order so no fridged hands.
Mary Harper . 2022-10-07
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Lindo lugar y el servicio estubo muy bien.
Juan Prado . 2022-10-01
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Friendly and fast service. Very clean restaurant
Sharon Miller . 2022-09-28
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The drive thru line was really long, so I parked and walked in. I was in and out in just a few minutes. The staff was friendly.😊
Jaimie Camenzind . 2022-09-23
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Decent Starbucks but a little small inside if there are a lot of people. Service and staff have always been decent. Restrooms are a little unkept but overall not too bad.
EL CHINO . 2022-08-25
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Starbuck is always a safe bet for corporate coffee.
Mark McNees . 2022-08-20
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I was a regular for at least a decade but in that time, the quality has declined, the quantity has declined, but the price has increased. This little thing that costs $5.50 and the staff can't get the order right. Their white choc mocha is now nothing but coffee, water, and milk from the taste of it. 1 pump, they said, but you can't even taste it! Greed perhaps🙄
DS Be it G . 2022-08-13
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Too many employees no good help
Mursi Ahmad . 2022-08-02
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If I could give this 0 stars I would. Literally the worst Starbucks I’ve ever been to. Slow service every single time & rude customer service!
Abby Metcalfe . 2022-07-28
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Literally the worst Starbucks. I’ve given this store multiple chances to redeem themselves and they fail every time. Drive down the road to the 23rd St location. They are so much better.
Jennings A . 2022-07-23
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Slow service every time. I love a delicious Starbucks coffee and willing to wait a standard time, however, this is the slowest Starbucks in all of Bay county…in my opinion. No matter how many cars are in front or the time of day, it is always extremely slow in my experience. Again, I frequent many different Starbucks, but this is somehow always the slowest.
JG . 2022-07-15
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I actually got a chocolate shake from Baskin-Robbins. It was one of those hot days and it sure cooled me off not to thin or thick it was made just right
Mitchell Caldwell . 2022-07-06
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I ordered two lattes extra hot light foam. Not!!! Half filled with foam and not hot! I do not recommend this Star Bucks!
Sara Bradley . 2022-06-25
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Ordered yesterday evening through drive thru and they were super nice!!
Brandy Hargrove . 2022-06-20
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A bit expensive however butter crescents, mint majesty tea and lastly got a Frappuccino!
Sapphira Wolf (Saiya) . 2022-05-30
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LOVE their lattes! Scones are fantastic as well.
Brenda Smallwood . 2022-05-02
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Needed a pick me up and their coffee is great
Sharon Hysinger . 2022-04-28
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It's Starbucks. You know what you are getting. What you don't know, is how long the wait game will be in drive-thru. In Lynn Haven, it's known to mess up someone's time frame.
Travis Oglesby . 2022-04-27
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Mary is always Amazingly Friendly
Yvette Coronado . 2022-04-27
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Got the grande iced cinnamon dulce latte!! Use the Starbucks app to order ahead and save time. It's a game changer!
Desiree Sanders . 2022-04-21
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Service was decent for such a long line at the drive thru.
Jay Frigon . 2022-04-20
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This is my favorite Starbucks in Panama City! Love the staff and my drink is always perfect! Thank you all!
Stacie Houchins . 2022-04-17
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I go here for coffee when I don't feel like making it myself, and it's not super sweet like some of the other places.
Clifford Burruss (MoDeM FoX) . 2022-03-16
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All staff has been friendly, but Ms. Mary in drive thru goes above and beyond! Drinks are pretty good, but not consistently the same.
JD Lauricella . 2022-03-15
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Raspberry syrup is baaaaaccckkk!
J.A.C . 2022-03-05
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Enjoyed my coffee. This location in Lynn Haven always seems nice and clean. Has nice outside area as well.
daniel guynn . 2022-03-04
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Hands down the worst Starbucks of all time. The young man with the long hair... horrible customer service. Work on your people skills.
Ronald Scott . 2022-02-21
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So annoyed. I would have given 2 stars but the fact that the owner can’t respond to the previous bad reviews is a little disappointing. I litterly watched as I got skipped multiple times while people came in after me and ordered and was handed their items first. This is as also probably the dirtiest Starbucks I have ever been in. No one wanted to take my order someone finally did and had a whole attitude doing it. Next time I’ll take the distance hit and go to another location.
Alexis Romero . 2022-02-21
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Don't drink coffee but I love the dragon drink.
De Hart (DHart62) . 2022-02-16
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The staff here are always friendly and efficient.
Lori Battig . 2022-02-15
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I did a mobile order and everything was ready on time :-)
Brooke Worrell . 2022-02-02
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Who doesn't love Starbucks. This location in Lynn Haven is outstanding. Very efficient and super friendly staff.
Michelle McKenzie . 2022-01-26
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I ordered 2 coffees spent about 10 $ not to bad. Service was good no complaints there. The coffee was good as well seemed a little sweet but I'm not complaining.
James burnham . 2022-01-21
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I would like to see Starbucks offer better recycling efforts for their customer
Becki Rhodes . 2022-01-20
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I’m not a huge fan of their coffee, but I just love their sandwiches and baked goods. It’s not that their coffee isn’t good. I just don’t like the kind they sell.
Carrie Stevens . 2022-01-12
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Always a pleasure to stop in for my coffee and the kids loved their reindeer cake pops too
Tiffani . 2021-12-15
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Everyone Is So Nice & Very Helpful , Understanding . Way Better Than The Beach ! Best Starbucks .
Dorothy Itez . 2021-12-06
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Lovely folks, very sweet and respectful. I prefer coming to this location, it's the best one in town.
Amie Gibson . 2021-11-27
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Place was pretty empty, friendly girl took our order while we waited in the corner lounge. My teen loved the frappuccino, we got served in about 5 minutes, never paid 6$ for a coffee but my kid was happy so we'll be back.
Chris Smith . 2021-11-21
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staff are kind and quick, I love getting a good mocha before work
Cory Goddard . 2021-11-16
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Employees seem to lack basic knowledge about the job. Begrudgingly informed the staff that indeed venti translates to 20 as in 20 oz and that lattes are typically not served cold with a straw. Three tries to complete 1 latte.
Hannah McNeely . 2021-10-19
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Great coffee. Need stronger paper cups. I spilled my coffee trying to lift it up
Stephanie Wilbanks . 2021-08-24
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Usually a pretty decent store, but it would be nice if they could actually answer their phone after they mess up my drink. I'm not making a special trip back there just to replace a drink.
Bruce . 2021-08-08
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STARBIES IS ALLWAYS SOOOO #STARBIEZZZZ
Jackson Hosmer . 2021-07-26
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Love it I don’t know what me and my dad would do without Starbucks
Riley Von . 2021-07-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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